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Unread 04-16-2012, 12:26 PM   #1
Tyrus Dracofire

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that was my question SMILEY

how long the downtime?

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Unread 04-16-2012, 12:43 PM   #2
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I would imagine it will be the same as other major updates .. about 12 hours. Typically we've gotten onto game about 5-6pm EST after updates this large. Then the new zones will be laggy as heck as everyone flocks to it -- for at least a good week.

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Unread 04-16-2012, 01:38 PM   #3
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The patch to fix the patch that patched the patch of the patch of the GU...always a favorite.

Welcome to any MMO.

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Unread 04-16-2012, 02:03 PM   #4
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I estimate 3 patches to fix the patch.

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Unread 04-16-2012, 03:10 PM   #5
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I shall put down for "7 hours" on the patch.

I will also lay 50 quatloos on the newcomers.

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Unread 04-16-2012, 03:35 PM   #6
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And when all other server had their 10 patches and fixes, Splitpaw will still be down to some mysterious issue as usually!!!

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Unread 04-16-2012, 03:45 PM   #7
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This post has moved: /eq2/posts/preList.m?topic_id=49996...post_id=5746540 Trolling is not permitted
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Unread 04-16-2012, 03:48 PM   #8
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When are the servers actually scheduled to go down anyway? I've been unable to find a link telling me this... anyone know?

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Unread 04-16-2012, 04:13 PM   #9
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I'd like to see patch notes before I wonder about how long it will be down.

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Unread 04-16-2012, 05:32 PM   #10
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I am expecting it to go down around 1 AM maybe 4 AM PDT.  But I haven't seen anything either.

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Unread 04-16-2012, 06:24 PM   #11
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Its a tradition that the GU will normally take around 10+ hours all the new discoveries will be made on US servers before the EU servers are even looked at. Plus youll get the launcher patch error which means that youll be knackered to play the game on release date. So pencil in wednesday or thursday before you get into game.

However im sure SOE will only  give you an eta of 7 hours.. so times that by 3 or 4.

But hell look what you got coming a great new zone to explore.

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Unread 04-16-2012, 06:55 PM   #12
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Tyrus@Butcherblock wrote:

that was my question

how long the downtime?

Approximately 5 hours.

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Unread 04-16-2012, 07:02 PM   #13
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Piestro wrote:

Tyrus@Butcherblock wrote:

that was my question

how long the downtime?

Approximately 5 hours.

Any ETA for the EU servers (specifically Splitpaw) being patched; I notice your post only references the US servers.

I hate the fact that after 7+ years, we still have to ask these sorts of questions.  it is like the International English server just does not exist?

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Unread 04-16-2012, 07:33 PM   #14
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Lexicon@Splitpaw wrote:

Piestro wrote:

Tyrus@Butcherblock wrote:

that was my question

how long the downtime?

Approximately 5 hours.

Any ETA for the EU servers (specifically Splitpaw) being patched; I notice your post only references the US servers.

I hate the fact that after 7+ years, we still have to ask these sorts of questions.  it is like the International English server just does not exist?

Unfortunately I am tracking that information down still, I'd assume it would follow a normal offset however. I'll post that as soon as I get the info.

Thanks,

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Unread 04-16-2012, 07:37 PM   #15
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Lexicon@Splitpaw wrote:

Piestro wrote:

Tyrus@Butcherblock wrote:

that was my question

how long the downtime?

Approximately 5 hours.

Any ETA for the EU servers (specifically Splitpaw) being patched; I notice your post only references the US servers.

I hate the fact that after 7+ years, we still have to ask these sorts of questions.  it is like the International English server just does not exist?

AFAIK, we might not even get a GU update since the PSS.1 deal is done. We might be already out of mind, out of sight. Knock, knock, we are still here, don't lock that door just yet.

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Unread 04-16-2012, 07:45 PM   #16
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Piestro wrote:

Lexicon@Splitpaw wrote:

Piestro wrote:

Tyrus@Butcherblock wrote:

that was my question

how long the downtime?

Approximately 5 hours.

Any ETA for the EU servers (specifically Splitpaw) being patched; I notice your post only references the US servers.

I hate the fact that after 7+ years, we still have to ask these sorts of questions.  it is like the International English server just does not exist?

Unfortunately I am tracking that information down still, I'd assume it would follow a normal offset however. I'll post that as soon as I get the info.

Thanks,

You have to be kidding us right?

You don't know when Splitpaw will be patched?

After everything we have said about the PSS1 deal and how we are not happy being sold off as from experience these deals cause delays on fixes, patches and updates for those involved you shamelessly show your face on this thread and tell us that?

My god SoE sort yourselves out, you are an embarrassment.

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Unread 04-16-2012, 07:45 PM   #17
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Piestro wrote:

Unfortunately I am tracking that information down still, I'd assume it would follow a normal offset however. I'll post that as soon as I get the info.

Thanks,

Don't bother, it's always the same:

  • EU servers go down at the same time as US
  • 5h laters, US servers go up
  • 2 hours later, we get a message saying "sorry, there may be a delay, I'm going to check"
  • 1h later, another message saying "it'll be in an hour or so" (so around midnight EU time)
  • between 2 hours and 2 days later (or one week at the worst), the servers come back up

In between, what happened is the following:

  • The hamsters feeding the typewriter are underfed and die from exaustion
  • some time later the typed datas are put on a boat called Titanic to cross the Atlantic
  • somewhere in the middle of the see, the boat sinks and submarines are sent to recover the data
  • the datas arrives at Amsterdam and have to be typed back there!
  • then, the datas are translated from english to english so UK players can understand them (meanwile French and German translations are borked/badly outdated/replaced by XXX as usual)
  • everybody goes to sleep
  • somebody wakes up and realise the EU servers have been forgotten
  • He feeds the hamster and Lo and Behold ! Servers come back up!

Hum... So, this huge sarcasm (that everybody on French server 100% believes in by now) to tell you something: PLEASE ! START TO SEND THE DATA TO AMSTERDAM BEFORE YOU BRING DOWN THE SERVERS !

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Unread 04-16-2012, 07:46 PM   #18
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Piestro wrote:

Lexicon@Splitpaw wrote:

Piestro wrote:

Tyrus@Butcherblock wrote:

that was my question

how long the downtime?

Approximately 5 hours.

Any ETA for the EU servers (specifically Splitpaw) being patched; I notice your post only references the US servers.

I hate the fact that after 7+ years, we still have to ask these sorts of questions.  it is like the International English server just does not exist?

Unfortunately I am tracking that information down still, I'd assume it would follow a normal offset however. I'll post that as soon as I get the info.

Thanks,

Been looking for this info myself for Splitpaw. This is a very good example of why a lot of Euro players have been so upset about the PSS deal.

In the past the update/expansion downtimes meant we'd lose server at 3pm BST and have it back up for an evening's play of 8pm-10pm, depending how it went.

Now we are told (in this PSS deal) we are being sourced out for 'better localisation' and now we:

A] Don't even know what downtime we will get, and

B] It might very well be even later than in the past, losing any play in the new expansion on the day of it's release

Way to go.

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Unread 04-16-2012, 08:34 PM   #19
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mmmh... Piestro, either you misunderstood or you mistyped.

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Unread 04-16-2012, 08:49 PM   #20
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Piestro wrote:

On Tuesday, April 17, 2012 at 5 AM London Time* the Splitpaw server will come down for Game Update 63: Skyshrine. Expected downtime is approximately 5 hours

http://forums.station.sony.com/eq2/...topic_id=517324

It is under the officel news section of the forums.

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Unread 04-16-2012, 09:21 PM   #21
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Onorem wrote:

I'd like to see patch notes before I wonder about how long it will be down.

You speak for me also. Can we get pre-patch notes please, Piestro?

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Unread 04-16-2012, 11:49 PM   #22
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any reason why the servers are down now ? it's Monday April 16  ,  7:50pm PDT and the list on the main site is saying that ALL the server's are down!

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Unread 04-17-2012, 01:25 AM   #23
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Chalysa@Everfrost wrote:

any reason why the servers are down now ? it's Monday April 16  ,  7:50pm PDT and the list on the main site is saying that ALL the server's are down!

couldn't have been I was in the middle of a raid on Guk

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Unread 04-17-2012, 01:31 AM   #24
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I expect downtime to be about 10 hours (7AM PT until ~5PM PT), as some other posters have already said.  If they really believe it's going to take only 5 hours, I hope they're right.  But they're running a little thin on credibility.

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Unread 04-17-2012, 02:26 AM   #25
Tyrus Dracofire

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thank you.

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Unread 04-17-2012, 03:13 AM   #26
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Aiyon@Antonia Bayle wrote:

Piestro wrote:

On Tuesday, April 17, 2012 at 5 AM London Time* the Splitpaw server will come down for Game Update 63: Skyshrine. Expected downtime is approximately 5 hours

http://forums.station.sony.com/eq2/...topic_id=517324

It is under the officel news section of the forums.

Well , thats not true anyway....it's 7:15 now and we're all in playing.

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Unread 04-17-2012, 04:46 AM   #27
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Wullailduo@Splitpaw wrote:

Aiyon@Antonia Bayle wrote:

Piestro wrote:

On Tuesday, April 17, 2012 at 5 AM London Time* the Splitpaw server will come down for Game Update 63: Skyshrine. Expected downtime is approximately 5 hours

http://forums.station.sony.com/eq2/...topic_id=517324

It is under the officel news section of the forums.

Well , thats not true anyway....it's 7:15 now and we're all in playing.

8:45 now and still up.

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Unread 04-17-2012, 05:35 AM   #28
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As I said above, he either misunderstood or mistyped.

My best guess (remember it's the first GU Piestro sees on EQ2), is that he went to ask a bored tech somewhere and said "when is the GU tomorrow for EU servers". He was answered "5AM as usual for 5 hours" and so assumed what he wrote.

5AM the 17th is still the 16th on US side, so it could mean 5AM the 18th which is not the usual hour for EU servers.It could be a misunderstanding on what local time is used, aka he wrote 5AM London time instead of 5AM PST.

Anyway, it's 10 AM in France and the GU definatedly wasn't patched (as expected).

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Unread 04-17-2012, 05:50 AM   #29
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Whilhelmina@Storms wrote:

As I said above, he either misunderstood or mistyped.

My best guess (remember it's the first GU Piestro sees on EQ2), is that he went to ask a bored tech somewhere and said "when is the GU tomorrow for EU servers". He was answered "5AM as usual for 5 hours" and so assumed what he wrote.

5AM the 17th is still the 16th on US side, so it could mean 5AM the 18th which is not the usual hour for EU servers.It could be a misunderstanding on what local time is used, aka he wrote 5AM London time instead of 5AM PST.

Anyway, it's 10 AM in France and the GU definatedly wasn't patched (as expected).

In a post of solidarrity with our EU brethren,

Où est la GU, je ne le vois pas encore là? Avez-les Allemands torpillé dans l'Atlantique?

I'll not copy and paste Whilhelmina's obviously BRILLIANT post from above, but, I will assume for the sake of this post that the US and Splitpaw servers will be taken offline at the same time. 

Piestro:

  1. What provisions, if any have been taken to push the patchdata accross the Atlantic on time?
  2. Are you predicting any additional downtime for the EU servers as you have to remotely deploy the patch?
  3. When can we genuinely expect the servers back up and running?  Or is it another "stay up 'til 2am in the vain hope of getting in"
  4. Do you like posts with numbered lists; I find them quite calming....
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Unread 04-17-2012, 05:52 AM   #30
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Eirele wrote:

My god SoE sort yourselves out, you are an embarrassment.

"I'm not upset, I'm just disappointed" or "It's not that you've let me down, you've let yourself down" - take your pick ^_^

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