can not run the game it continues to crash

doomsday · 02-15-2012, 07:09 PM

Everquest II has detected an unrevocerable error and must shutdown

G:liveeq2frameworkcoredevicesDirectX9RenderDevice. cpp(6302)DirectX Error.(E_FAIL)

00c181f0 01088cac

MY setup:

AMD FX8120 3.0 GHZ 8 core processor

32 Gigabytes of Ram

2 HD Radeon 6950 in crossfire configuration

Win 7 Ultimate 64

TSR-MattG · 02-15-2012, 10:00 PM

We'd want to get a closer look at your system. Please open a support ticket and include your dxdiag/msinfo files!

doomsday · 02-16-2012, 02:26 PM

support ticket is opened and the dxdiag/msinfo files were added

TSR-MattG · 02-17-2012, 03:33 PM

Great! Tech support isn't too backed up at the moment so you should be hearing from us soon SMILEY

02-15-2012, 07:09 PM	#1
doomsday Loremaster Join Date: Dec 2009 Posts: 21	Everquest II has detected an unrevocerable error and must shutdown G:liveeq2frameworkcoredevicesDirectX9RenderDevice. cpp(6302)DirectX Error.(E_FAIL) 00c181f0 01088cac MY setup: AMD FX8120 3.0 GHZ 8 core processor 32 Gigabytes of Ram 2 HD Radeon 6950 in crossfire configuration Win 7 Ultimate 64 __________________

02-15-2012, 10:00 PM	#2
TSR-MattG Customer Service Join Date: Dec 2010 Posts: 326	We'd want to get a closer look at your system. Please open a support ticket and include your dxdiag/msinfo files! __________________ -TSR Matt G.

02-16-2012, 02:26 PM	#3
doomsday Loremaster Join Date: Dec 2009 Posts: 21	support ticket is opened and the dxdiag/msinfo files were added __________________

02-17-2012, 03:33 PM	#4
TSR-MattG Customer Service Join Date: Dec 2010 Posts: 326	Great! Tech support isn't too backed up at the moment so you should be hearing from us soon __________________ -TSR Matt G.