Why are the GH's BROKEN every morning?

Papa · 08-29-2011, 09:33 AM

This is really annoying. Either I can get on to my toons, but have to spend all day resetting their AA's and gear, or now for the third day in a row, I can't even get to at 75% of my toons. Shut the servers down... Install the FIXES, and then turn them back on. I do not consider the last 4 days and now this morning again "available time".

My locked out GH this morning is T1 in NQ. Guild is Lewz Crew. (Not that the particular guild makes any difference, the issue is on your side, SOE) and the server is Crushbone.

CoLD MeTaL · 08-29-2011, 09:39 AM

it is very bizarre that it only happens in the morning, I too am locked out in New Halas.

Inevera · 08-29-2011, 09:47 AM

Splitpaw - Neriac

I've been locked inside my GH since 10 a.m. (UK) time this morning. Add to that the broken GH yesterday which was supposed to have been fixed - on top of the b0rked Zek patch means I've been unable to fully play EQ2 since last Thursday.

TSR-JoshuaM · 08-29-2011, 11:11 AM

We do apologize for the inconvenience the GH issue has caused but this is not a support issue and we cannot troubleshoot it together. The problem lies on our end and we are working diligently to resolve it as quickly and efficiently as possible.

08-29-2011, 09:33 AM	#1
Papa Loremaster Join Date: Nov 2004 Location: Austin, Texas, USA Posts: 28	This is really annoying. Either I can get on to my toons, but have to spend all day resetting their AA's and gear, or now for the third day in a row, I can't even get to at 75% of my toons. Shut the servers down... Install the FIXES, and then turn them back on. I do not consider the last 4 days and now this morning again "available time". My locked out GH this morning is T1 in NQ. Guild is Lewz Crew. (Not that the particular guild makes any difference, the issue is on your side, SOE) and the server is Crushbone. __________________ You win some, you lose some.... Winning is way more fun

08-29-2011, 09:39 AM	#2
CoLD MeTaL Loremaster Join Date: Apr 2005 Posts: 3,217	it is very bizarre that it only happens in the morning, I too am locked out in New Halas. __________________

08-29-2011, 09:47 AM	#3
Inevera Lord Join Date: Jul 2011 Location: England Posts: 55	Splitpaw - Neriac I've been locked inside my GH since 10 a.m. (UK) time this morning. Add to that the broken GH yesterday which was supposed to have been fixed - on top of the b0rked Zek patch means I've been unable to fully play EQ2 since last Thursday. __________________ Inevera Storm Reavers www.storm-reavers.org

08-29-2011, 11:11 AM	#4
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	We do apologize for the inconvenience the GH issue has caused but this is not a support issue and we cannot troubleshoot it together. The problem lies on our end and we are working diligently to resolve it as quickly and efficiently as possible. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973