SInce patch, people cannot log into game if in GH

lollipop · 08-02-2011, 01:07 PM

If we logged last night in our GH we get the message this zone is unvail please tyr again later when we log on, for those that logged outside GH they try to gate or go into an instance it says the zone is unvail.

TSR-JoshuaM · 08-02-2011, 01:11 PM

There does seem to be a problem with some zone servers or they are not fully up yet. In any case, give it some and I'll try to update the forum when these issues have been resolved. I cant log in either as my main character is in my EF Guild Hall.

Raienya · 08-02-2011, 01:16 PM

I can't even get that far. My character is in guild hall, and when I try to enter game, I get the "connecting to zone server" message, but it never progresses, and it dumps me back to character select screen.

I am on Guk server, by the way.

*edit* Just tried again with another character who was parked in Steamfont at Gnomeland Security, can't get in either. Guess it is time to go make a character on another server and look at people's houses until this gets fixed SMILEY

TSR-JoshuaM · 08-02-2011, 01:19 PM

Raienya wrote:

I can't even get that far. My character is in guild hall, and when I try to enter game, I get the "connecting to zone server" message, but it never progresses, and it dumps me back to character select screen.
I am on Guk server, by the way.

It's the same issue. Zone servers are not fully up yet or overloaded. We're working to resolve it as quickly as possible.

TSR-JoshuaM · 08-02-2011, 01:21 PM

I just logged in and it looks like it affected more than just GH's but seems to have passed. There is some overload still as the login process is taking a lil longer than usual.

lupis_noctum · 08-02-2011, 01:24 PM

And now Everfrost is locked again...

TSR-JoshuaM · 08-02-2011, 01:26 PM

They are simply managing the load. Locks will come up and down until the load stabilizes.

Barathos · 08-02-2011, 01:26 PM

Servers come down for some repairs. The time stated is over. Servers are still down. People freak out. Everything is right with the world. >_>

TSR-JoshuaM · 08-02-2011, 01:28 PM

Please re-write the above in Haiku format.

MsChief · 08-02-2011, 01:29 PM

I'm from Guk but just got in (was in Guild Hall), bought something off the broker and got booted to character select upon zoning.

Gladriel · 08-02-2011, 01:29 PM

still cant get in on the unrest server. just dumping me back to character select

TSR-JoshuaM · 08-02-2011, 01:30 PM

Don't rush about just yet, give it some time. It's not an issue with the server, entirely, so much as it is the entire morning population trying to log in at the same time.

chirp · 08-02-2011, 01:30 PM

Servers are off line Time to return is now past Freak out! all is well

TSR-JoshuaM · 08-02-2011, 01:32 PM

Hah, very nice SMILEY

Barathos · 08-02-2011, 01:32 PM

TSR-JoshuaM wrote:

Please re-write the above in Haiku format.

Ugh... I hate Haiku... but here goes...

Servers must repair

Servers stay down when time up

People throw machines

chirp · 08-02-2011, 01:33 PM

/me bows it's funny how almost all of my forum posts coincide with not being in game SMILEY

TSR-JoshuaM · 08-02-2011, 01:34 PM

I like it SMILEY

spellcraft · 08-02-2011, 01:37 PM

ya know how sometimes you smell something and it brings back an old memory ? I swear i smell failsauce SMILEY

Nirru · 08-02-2011, 01:37 PM

Extended downtimePlayers go nuts about itStatus quo maintained

lupis_noctum · 08-02-2011, 01:38 PM

All I can say is it's too bad Samsung hasn't bought SOE from Sony or at least gone into the MMO business themselves. Ah well, at least they still make the best TVs and monitors!

chirp · 08-02-2011, 01:38 PM

nah - not failsauce - I think this smells more like rough-edge polish SMILEY

TSR-JoshuaM · 08-02-2011, 01:39 PM

spellcraft wrote:

ya know how sometimes you smell something and it brings back an old memory ? I swear i smell failsauce

Which means what?

I'm in and playing at the moment as are a good deal of others. Login servers undoubtedly experiencing an enormous load as everyone tries to log in at the same time.

TSR-JoshuaM · 08-02-2011, 01:40 PM

Please keep all posts at least somewhat on topic. This is not a flame thread.

spellcraft · 08-02-2011, 01:43 PM

TSR-JoshuaM wrote:

spellcraft wrote:
ya know how sometimes you smell something and it brings back an old memory ? I swear i smell failsauce
Which means what?
I'm in and playing at the moment as are a good deal of others. Login servers undoubtedly experiencing an enormous load as everyone tries to log in at the same time

meh nothing really ..just frustrated atm like several hundred other people atm ..is all good

Zsargrieb3 · 08-02-2011, 01:43 PM

I am trying to log in on a character that is in Sundered Frontier. You would think that I wouldn't have an issue with the low pop in that zone. Are several zones grouped on one server or something.

MsChief · 08-02-2011, 01:43 PM

Sorry, I'm more of a limerick gal...

There was a young ranger on Guk

Who tried to log in and oh

My kid's finally in school

This is so not cool

Guess I'll rid my kitchen of muck

InSaNeMaStEr89 · 08-02-2011, 01:43 PM

still having problems logging into ef. i get kicked back to cs. aaaarrrrggg

Barathos · 08-02-2011, 01:43 PM

TSR-JoshuaM wrote:

Please keep all posts at least somewhat on topic. This is not a flame thread.

*Hugs Josh*

TSR-JoshuaM · 08-02-2011, 01:44 PM

I assure you we'll have things back up and running smoothly very soon. I did zone and got put back to character select and cant get back in myself.

chirp · 08-02-2011, 01:49 PM

quick thought for folks - if you're logging on someone into the guildhall, make sure the folks outside the doors don't hate you, just logged one of my goodies into the freeport guildhall and got gnawwed on by the guards as the guildhall didn't load, but freeport did and I ended up on the sidewalk!

08-02-2011, 01:11 PM	#2
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	There does seem to be a problem with some zone servers or they are not fully up yet. In any case, give it some and I'll try to update the forum when these issues have been resolved. I cant log in either as my main character is in my EF Guild Hall. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:19 PM	#4
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	Raienya wrote: I can't even get that far. My character is in guild hall, and when I try to enter game, I get the "connecting to zone server" message, but it never progresses, and it dumps me back to character select screen. I am on Guk server, by the way. It's the same issue. Zone servers are not fully up yet or overloaded. We're working to resolve it as quickly as possible. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:21 PM	#5
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	I just logged in and it looks like it affected more than just GH's but seems to have passed. There is some overload still as the login process is taking a lil longer than usual. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:26 PM	#7
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	They are simply managing the load. Locks will come up and down until the load stabilizes. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:28 PM	#9
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	Please re-write the above in Haiku format. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:07 PM	#1
lollipop Loremaster Join Date: Sep 2009 Posts: 368	If we logged last night in our GH we get the message this zone is unvail please tyr again later when we log on, for those that logged outside GH they try to gate or go into an instance it says the zone is unvail.

08-02-2011, 01:16 PM	#3
Raienya Loremaster Join Date: Jul 2010 Posts: 202	I can't even get that far. My character is in guild hall, and when I try to enter game, I get the "connecting to zone server" message, but it never progresses, and it dumps me back to character select screen. I am on Guk server, by the way. edit Just tried again with another character who was parked in Steamfont at Gnomeland Security, can't get in either. Guess it is time to go make a character on another server and look at people's houses until this gets fixed

08-02-2011, 01:24 PM	#6
lupis_noctum Loremaster Join Date: Feb 2005 Posts: 2	And now Everfrost is locked again...

08-02-2011, 01:26 PM	#8
Barathos Server: Guk Guild: Die Hards Rank: Senior Member Elder Join Date: Aug 2011 Posts: 8	Servers come down for some repairs. The time stated is over. Servers are still down. People freak out. Everything is right with the world. >_>

08-02-2011, 01:29 PM	#10
MsChief Loremaster Join Date: Nov 2004 Posts: 37	I'm from Guk but just got in (was in Guild Hall), bought something off the broker and got booted to character select upon zoning. __________________ Myranda Rites - level 80 Pally Myriad Sparkles - Level 20 Wizard Myrci - Level 32 Templar Minuet - Level 80 Necromancer Waxon - Level 9 Monk "You Don't Just Kill me and Walk Away"

08-02-2011, 01:29 PM	#11
Gladriel Server: Najena Guild: The Dispossessed Rank: Leader Loremaster Join Date: May 2007 Posts: 8	still cant get in on the unrest server. just dumping me back to character select

08-02-2011, 01:30 PM	#12
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	Don't rush about just yet, give it some time. It's not an issue with the server, entirely, so much as it is the entire morning population trying to log in at the same time. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:30 PM	#13
chirp Defender Join Date: Jan 2011 Posts: 11	Servers are off line Time to return is now past Freak out! all is well

08-02-2011, 01:32 PM	#14
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	Hah, very nice __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:32 PM	#15
Barathos Server: Guk Guild: Die Hards Rank: Senior Member Elder Join Date: Aug 2011 Posts: 8	TSR-JoshuaM wrote: Please re-write the above in Haiku format. Ugh... I hate Haiku... but here goes... Servers must repair Servers stay down when time up People throw machines

08-02-2011, 01:33 PM	#16
chirp Defender Join Date: Jan 2011 Posts: 11	/me bows it's funny how almost all of my forum posts coincide with not being in game

08-02-2011, 01:34 PM	#17
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	I like it __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:37 PM	#18
spellcraft Loremaster Join Date: Jan 2005 Posts: 6	ya know how sometimes you smell something and it brings back an old memory ? I swear i smell failsauce

08-02-2011, 01:37 PM	#19
Nirru General Join Date: Aug 2010 Posts: 4	Extended downtimePlayers go nuts about itStatus quo maintained

08-02-2011, 01:38 PM	#20
lupis_noctum Loremaster Join Date: Feb 2005 Posts: 2	All I can say is it's too bad Samsung hasn't bought SOE from Sony or at least gone into the MMO business themselves. Ah well, at least they still make the best TVs and monitors!

08-02-2011, 01:39 PM	#22
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	spellcraft wrote: ya know how sometimes you smell something and it brings back an old memory ? I swear i smell failsauce Which means what? I'm in and playing at the moment as are a good deal of others. Login servers undoubtedly experiencing an enormous load as everyone tries to log in at the same time. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:40 PM	#23
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	Please keep all posts at least somewhat on topic. This is not a flame thread. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:43 PM	#24
spellcraft Loremaster Join Date: Jan 2005 Posts: 6	TSR-JoshuaM wrote: spellcraft wrote: ya know how sometimes you smell something and it brings back an old memory ? I swear i smell failsauce Which means what? I'm in and playing at the moment as are a good deal of others. Login servers undoubtedly experiencing an enormous load as everyone tries to log in at the same time meh nothing really ..just frustrated atm like several hundred other people atm ..is all good

08-02-2011, 01:43 PM	#25
Zsargrieb3 Loremaster Join Date: Dec 2004 Posts: 75	I am trying to log in on a character that is in Sundered Frontier. You would think that I wouldn't have an issue with the low pop in that zone. Are several zones grouped on one server or something. __________________

08-02-2011, 01:43 PM	#26
MsChief Loremaster Join Date: Nov 2004 Posts: 37	Sorry, I'm more of a limerick gal... There was a young ranger on Guk Who tried to log in and oh My kid's finally in school This is so not cool Guess I'll rid my kitchen of muck __________________ Myranda Rites - level 80 Pally Myriad Sparkles - Level 20 Wizard Myrci - Level 32 Templar Minuet - Level 80 Necromancer Waxon - Level 9 Monk "You Don't Just Kill me and Walk Away"

08-02-2011, 01:43 PM	#27
InSaNeMaStEr89 Loremaster Join Date: Jan 2005 Location: endlesslove Posts: 3	still having problems logging into ef. i get kicked back to cs. aaaarrrrggg

08-02-2011, 01:43 PM	#28
Barathos Server: Guk Guild: Die Hards Rank: Senior Member Elder Join Date: Aug 2011 Posts: 8	TSR-JoshuaM wrote: Please keep all posts at least somewhat on topic. This is not a flame thread. Hugs Josh

08-02-2011, 01:44 PM	#29
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	I assure you we'll have things back up and running smoothly very soon. I did zone and got put back to character select and cant get back in myself. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-02-2011, 01:49 PM	#30
chirp Defender Join Date: Jan 2011 Posts: 11	quick thought for folks - if you're logging on someone into the guildhall, make sure the folks outside the doors don't hate you, just logged one of my goodies into the freeport guildhall and got gnawwed on by the guards as the guildhall didn't load, but freeport did and I ended up on the sidewalk!