guildschat.station.sony.com authentication broken

Trepan · 08-29-2010, 12:03 PM

The external chat server isn't able to authenticate users via userid/password over SSL or using station SSID.

Adegx · 08-30-2010, 03:59 PM

Broken for me too.

Error:

client: client error: 304: fatal: Remote Server Errorclient: client error: 201: fatal: undefined

Keikoku · 08-30-2010, 10:11 PM

i've been getting this for last couple weeks now, and randomly it'll work. not sure what the issue is. i've tried clearing cookies and all that nifty stuff, 3 different browsers(IE, firefox, and chrome). all to no avail.

Adegx · 08-31-2010, 10:24 AM

Still down...No official responce....Must be...

Working as intended(TM)

Barx · 08-31-2010, 10:31 AM

They're changing the feeds that support EQ2players to a new server, that might be part of why it's not working. I've pretty much given up hope of seeing anything on EQ2Players fixed until they make that change, and only time will tell how well they support it after that.

The upside might be that supposedly the data is going to be accessable via API, meaning if EQ2players continues to receive poor support a better site might appear in it's place run by someone non-SOE.

Trepan · 09-01-2010, 08:06 PM

Still broken

Aaisha · 09-02-2010, 09:00 AM

Also getting the same errors for days, frustrating!!

Jack Orb · 09-02-2010, 03:04 PM

Attempting token authentication I'm seeing the following message flow.

WebChatInternal Timeout

Perrigrin · 09-03-2010, 11:54 PM

/sadpanda I miss my guildies at night

kelishious · 09-04-2010, 11:36 AM

Any ETA on a fix this is seriously bad!

Perrigrin · 09-07-2010, 11:12 PM

Is someone looking into this? I hope so, I feel very out of touch with the majority of my guildies that I don't see during the day.

Adegx · 09-09-2010, 10:37 AM

Still down, Missing this feature alot. Please give us an update on status.

Phaso · 09-09-2010, 11:10 AM

The status update you seek has already been given in the form of a silent answer. This broke three weeks ago, and no one has given it a second thought. At this point, they're waiting for their user base to stop caring so they can remove it entirely -- it's a "bonus" feature that they're not obligated to offer. Reasoning given for the removal will likely be along the lines of it being "too complicated" or "too time-consuming" to fix (read: not profitable enough). Just the usual sloppy work from the entire organization, nothing new to see here... please keep all arms and legs inside for the next train-wreck we'll be guided into...

Perrigrin · 09-10-2010, 01:33 AM

Phaso@Unrest wrote:

The status update you seek has already been given in the form of a silent answer. This broke three weeks ago, and no one has given it a second thought. At this point, they're waiting for their user base to stop caring so they can remove it entirely -- it's a "bonus" feature that they're not obligated to offer. Reasoning given for the removal will likely be along the lines of it being "too complicated" or "too time-consuming" to fix (read: not profitable enough). Just the usual sloppy work from the entire organization, nothing new to see here... please keep all arms and legs inside for the next train-wreck we'll be guided into...

I understand what you're saying, but considering we pay an extra fee per month to use it, they kind of are obligated to provide what we're paying for....unless they plan on issuing refunds, which I severely doubt.

Barx · 09-10-2010, 09:49 AM

Zemi@Lucan DLere wrote:

I understand what you're saying, but considering we pay an extra fee per month to use it, they kind of are obligated to provide what we're paying for....unless they plan on issuing refunds, which I severely doubt.

You haven't paid an extra fee to use it for a long time now. All EQ2players features were made free a ways back, well over a year ago I'd say.

Trepan · 09-10-2010, 07:49 PM

Free or not, it's still broken.

Dark_Grue · 09-10-2010, 10:48 PM

Barx@Antonia Bayle wrote:

Zemi@Lucan DLere wrote:
I understand what you're saying, but considering we pay an extra fee per month to use it, they kind of are obligated to provide what we're paying for....unless they plan on issuing refunds, which I severely doubt.
You haven't paid an extra fee to use it for a long time now. All EQ2players features were made free a ways back, well over a year ago I'd say.

They gutted the paid services on December 17, 2009 - less than a year ago. Although getting close to a year.

Guild Chat (among many of the other paid features) didn't work reliably when it was a paid feature, and it recieved the same amount of attention and support. Which is to say, nearly none at all. Some people were never able to use it under any circumstances.

I wouldn't hold much hope of them fixing this. It was an oddball Joomla implementation to begin with.

The new data server that was talked about at FF was for game server data - player and item information, they didn't speak to whether guild chat would similiarly be overhauled, and I didn't think to ask. Since the "new" Launcher still is kind of hidden in beta, and it itself has an oddball chat implementation, I haven't seen any indication they're moving towards a new implementation.

It's possible, I suppose, but I'm not holding my breath.

Quind · 09-11-2010, 03:49 PM

*cry* Miss my guildchat! Need to talk to my guildies while at work!

Lantis · 09-11-2010, 09:52 PM

Phaso@Unrest wrote:

The status update you seek has already been given in the form of a silent answer.

In other words:

miksprats · 09-13-2010, 02:04 PM

Seriously, this has been broken for weeks without a word on when or if its going to be fixed. If they are not going to fix it they need to at least say it

Jack Orb · 09-14-2010, 05:30 PM

The Station forums have a post that indicates chat changes may be happening alongside the new data server. The post is regarding Station Launcher chat but DanKinney mentions "build[ing] a new bridge to each of the other chat systems".

http://forums.station.sony.com/stat..._id=11500017714

Lantis · 09-14-2010, 05:39 PM

Uxian@Splitpaw wrote:

The Station forums have a post that indicates chat changes may be happening alongside the new data server. The post is regarding Station Launcher chat but DanKinney mentions "build[ing] a new bridge to each of the other chat systems".
http://forums.station.sony.com/stat..._id=11500017714

Thanks for the heads up - I never thought about looking at the Station forums for info before.

Trepan · 09-15-2010, 12:35 AM

I might buy that except for two facts -

1) Professionals don't develop / migrate against a live system, and those brave souls who do, don't without announcing downtime.

2) The server is up and running - you can connect via the standard XMPP connection negotiation, you just can't authenticate.

It's broken.

Hellswrath · 09-16-2010, 02:11 PM

Trepan wrote:

I might buy that except for two facts -
1) Professionals don't develop / migrate against a live system, and those brave souls who do, don't without announcing downtime.
2) The server is up and running - you can connect via the standard XMPP connection negotiation, you just can't authenticate.
It's broken.

Agreed. More likely they are planning to replace the current system and are just leaving our broken one as is till they replace everything (which is looking more and more like a site revamp *sigh*).

DanKinney wrote:

Slow and steady wins the race, right?
A key prerequisite for this is to get way more information from the game team about your characters. We finally have that system in place and are starting to get character information from EverQuest II (and Extended).
-dan

This quote is what leads me to believe that this is all being parceled together with the new game data feeds they were talking about at Fan Faire. Pair this quote with the Fan Faire discussion with the complete silence and lack of even acknowledging the broken state of the website and it matches the previous pre-"revamp" states we've gone through before they release another overly flawed and poorly QA'd site.

Hopefully, I'm proved wrong about either a new site or its lack of quality.

Trepan · 09-16-2010, 07:00 PM

Update: The server is up at the moment using userid/password authentication over SSL.

SSID token authentication (which the web based chat relies on) still seems buggered.

Perrigrin · 09-17-2010, 12:51 AM

Trepan wrote:

Update: The server is up at the moment using userid/password authentication over SSL.
SSID token authentication (which the web based chat relies on) still seems buggered.

I will admit I know just enough about computers to get myself into trouble lol Can someone explain how to get in please? /sad kitty eyes

Jack Orb · 09-17-2010, 05:58 PM

Super. Switched from SSID authentication to username/password in my Android app and now chat is up and running again.

Edit: Correction, it seems to be up and down like a yo-yo at the moment. Getting authentication errors 3 times out of 4 at least.

Adegx · 09-20-2010, 10:25 AM

Someone wanna share how to get SSL up and running?

bulletrig · 09-20-2010, 10:39 AM

I'd love info on how to switch to SSL also. Internet is out at home for the next few weeks, so the only way I can stay in touch with my guild is through chat with guild at work.

Trepan · 09-21-2010, 12:58 AM

Sirrakuk@Antonia Bayle wrote:

I'd love info on how to switch to SSL also. Internet is out at home for the next few weeks, so the only way I can stay in touch with my guild is through chat with guild at work.

If you're using the web based chat client, you're stuck until they get token based authentication up and running, that's the only authentication system implemented for that.

08-29-2010, 12:03 PM	#1
Trepan Loremaster Join Date: Nov 2004 Location: Hellbound Handbasket Posts: 417	The external chat server isn't able to authenticate users via userid/password over SSL or using station SSID. __________________

09-01-2010, 08:06 PM	#6
Trepan Loremaster Join Date: Nov 2004 Location: Hellbound Handbasket Posts: 417	Still broken __________________

09-02-2010, 03:04 PM	#8
Jack Orb Loremaster Join Date: Feb 2005 Location: Coventry, UK Posts: 112	Attempting token authentication I'm seeing the following message flow. WebChatInternal Timeout __________________ --- Uxian Shaali'Nes Co-Leader of Truewatch European Roleplay Guild on Splitpaw Server Everquest 1 & 2 information and Guild Chat on Android-based mobile devices: Quest Forever by Uxian ---

09-03-2010, 11:54 PM	#9
Perrigrin Server: Crushbone Guild: The Shire Rank: Village Elder Loremaster Join Date: Jan 2006 Posts: 178	/sadpanda I miss my guildies at night __________________ Gohzar 92 Troll Inquisitor Perrigrin Tinkertock 92 Gnome Swashbuckler Taeryyn Laethelyyn 92 High Elf Illusionist

09-07-2010, 11:12 PM	#11
Perrigrin Server: Crushbone Guild: The Shire Rank: Village Elder Loremaster Join Date: Jan 2006 Posts: 178	Is someone looking into this? I hope so, I feel very out of touch with the majority of my guildies that I don't see during the day. __________________ Gohzar 92 Troll Inquisitor Perrigrin Tinkertock 92 Gnome Swashbuckler Taeryyn Laethelyyn 92 High Elf Illusionist

08-30-2010, 03:59 PM	#2
Adegx Server: Permafrost Guild: League of the Extraordinary Rank: KNIGHTS Loremaster Join Date: Dec 2004 Posts: 276	Broken for me too. Error: client: client error: 304: fatal: Remote Server Errorclient: client error: 201: fatal: undefined

08-30-2010, 10:11 PM	#3
Keikoku Server: Permafrost Loremaster Join Date: Dec 2004 Posts: 453	i've been getting this for last couple weeks now, and randomly it'll work. not sure what the issue is. i've tried clearing cookies and all that nifty stuff, 3 different browsers(IE, firefox, and chrome). all to no avail.

08-31-2010, 10:24 AM	#4
Adegx Server: Permafrost Guild: League of the Extraordinary Rank: KNIGHTS Loremaster Join Date: Dec 2004 Posts: 276	Still down...No official responce....Must be... Working as intended(TM)

08-31-2010, 10:31 AM	#5
Barx Server: Antonia Bayle Guild: Mayhem Rank: Officers Loremaster Join Date: Nov 2004 Location: Manors of Mithaniel, New Halas Posts: 3,480	They're changing the feeds that support EQ2players to a new server, that might be part of why it's not working. I've pretty much given up hope of seeing anything on EQ2Players fixed until they make that change, and only time will tell how well they support it after that. The upside might be that supposedly the data is going to be accessable via API, meaning if EQ2players continues to receive poor support a better site might appear in it's place run by someone non-SOE.

09-02-2010, 09:00 AM	#7
Aaisha Loremaster Join Date: Oct 2008 Posts: 5	Also getting the same errors for days, frustrating!!

09-04-2010, 11:36 AM	#10
kelishious Loremaster Join Date: Dec 2005 Posts: 5	Any ETA on a fix this is seriously bad!

09-09-2010, 10:37 AM	#12
Adegx Server: Permafrost Guild: League of the Extraordinary Rank: KNIGHTS Loremaster Join Date: Dec 2004 Posts: 276	Still down, Missing this feature alot. Please give us an update on status.

09-09-2010, 11:10 AM	#13
Phaso Server: Unrest Guild: Disciples of Destiny Rank: Active Raider Loremaster Join Date: Aug 2008 Posts: 85	The status update you seek has already been given in the form of a silent answer. This broke three weeks ago, and no one has given it a second thought. At this point, they're waiting for their user base to stop caring so they can remove it entirely -- it's a "bonus" feature that they're not obligated to offer. Reasoning given for the removal will likely be along the lines of it being "too complicated" or "too time-consuming" to fix (read: not profitable enough). Just the usual sloppy work from the entire organization, nothing new to see here... please keep all arms and legs inside for the next train-wreck we'll be guided into...

09-10-2010, 01:33 AM	#14
Perrigrin Server: Crushbone Guild: The Shire Rank: Village Elder Loremaster Join Date: Jan 2006 Posts: 178	Phaso@Unrest wrote: The status update you seek has already been given in the form of a silent answer. This broke three weeks ago, and no one has given it a second thought. At this point, they're waiting for their user base to stop caring so they can remove it entirely -- it's a "bonus" feature that they're not obligated to offer. Reasoning given for the removal will likely be along the lines of it being "too complicated" or "too time-consuming" to fix (read: not profitable enough). Just the usual sloppy work from the entire organization, nothing new to see here... please keep all arms and legs inside for the next train-wreck we'll be guided into... I understand what you're saying, but considering we pay an extra fee per month to use it, they kind of are obligated to provide what we're paying for....unless they plan on issuing refunds, which I severely doubt. __________________ Gohzar 92 Troll Inquisitor Perrigrin Tinkertock 92 Gnome Swashbuckler Taeryyn Laethelyyn 92 High Elf Illusionist

09-10-2010, 09:49 AM	#15
Barx Server: Antonia Bayle Guild: Mayhem Rank: Officers Loremaster Join Date: Nov 2004 Location: Manors of Mithaniel, New Halas Posts: 3,480	Zemi@Lucan DLere wrote: I understand what you're saying, but considering we pay an extra fee per month to use it, they kind of are obligated to provide what we're paying for....unless they plan on issuing refunds, which I severely doubt. You haven't paid an extra fee to use it for a long time now. All EQ2players features were made free a ways back, well over a year ago I'd say.

09-10-2010, 07:49 PM	#16
Trepan Loremaster Join Date: Nov 2004 Location: Hellbound Handbasket Posts: 417	Free or not, it's still broken. __________________

09-10-2010, 10:48 PM	#17
Dark_Grue Loremaster Join Date: Nov 2004 Location: Lancaster, CA Posts: 297	Barx@Antonia Bayle wrote: Zemi@Lucan DLere wrote: I understand what you're saying, but considering we pay an extra fee per month to use it, they kind of are obligated to provide what we're paying for....unless they plan on issuing refunds, which I severely doubt. You haven't paid an extra fee to use it for a long time now. All EQ2players features were made free a ways back, well over a year ago I'd say. They gutted the paid services on December 17, 2009 - less than a year ago. Although getting close to a year. Guild Chat (among many of the other paid features) didn't work reliably when it was a paid feature, and it recieved the same amount of attention and support. Which is to say, nearly none at all. Some people were never able to use it under any circumstances. I wouldn't hold much hope of them fixing this. It was an oddball Joomla implementation to begin with. The new data server that was talked about at FF was for game server data - player and item information, they didn't speak to whether guild chat would similiarly be overhauled, and I didn't think to ask. Since the "new" Launcher still is kind of hidden in beta, and it itself has an oddball chat implementation, I haven't seen any indication they're moving towards a new implementation. It's possible, I suppose, but I'm not holding my breath. __________________

09-11-2010, 03:49 PM	#18
Quind Loremaster Join Date: Sep 2006 Posts: 89	cry Miss my guildchat! Need to talk to my guildies while at work!

09-11-2010, 09:52 PM	#19
Lantis Loremaster Join Date: May 2005 Location: Montreal, Canada Posts: 943	Phaso@Unrest wrote: The status update you seek has already been given in the form of a silent answer. In other words: __________________ RosterMaster Stand Alone - EQ2 Guild Roster tool

09-13-2010, 02:04 PM	#20
miksprats Augur Join Date: Apr 2010 Posts: 11	Seriously, this has been broken for weeks without a word on when or if its going to be fixed. If they are not going to fix it they need to at least say it

09-14-2010, 05:30 PM	#21
Jack Orb Loremaster Join Date: Feb 2005 Location: Coventry, UK Posts: 112	The Station forums have a post that indicates chat changes may be happening alongside the new data server. The post is regarding Station Launcher chat but DanKinney mentions "build[ing] a new bridge to each of the other chat systems". http://forums.station.sony.com/stat..._id=11500017714 __________________ --- Uxian Shaali'Nes Co-Leader of Truewatch European Roleplay Guild on Splitpaw Server Everquest 1 & 2 information and Guild Chat on Android-based mobile devices: Quest Forever by Uxian ---

09-14-2010, 05:39 PM	#22
Lantis Loremaster Join Date: May 2005 Location: Montreal, Canada Posts: 943	Uxian@Splitpaw wrote: The Station forums have a post that indicates chat changes may be happening alongside the new data server. The post is regarding Station Launcher chat but DanKinney mentions "build[ing] a new bridge to each of the other chat systems". http://forums.station.sony.com/stat..._id=11500017714 Thanks for the heads up - I never thought about looking at the Station forums for info before. __________________ RosterMaster Stand Alone - EQ2 Guild Roster tool

09-15-2010, 12:35 AM	#23
Trepan Loremaster Join Date: Nov 2004 Location: Hellbound Handbasket Posts: 417	I might buy that except for two facts - 1) Professionals don't develop / migrate against a live system, and those brave souls who do, don't without announcing downtime. 2) The server is up and running - you can connect via the standard XMPP connection negotiation, you just can't authenticate. It's broken. __________________

09-16-2010, 02:11 PM	#24
Hellswrath Loremaster Join Date: Dec 2004 Posts: 1,036	Trepan wrote: I might buy that except for two facts - 1) Professionals don't develop / migrate against a live system, and those brave souls who do, don't without announcing downtime. 2) The server is up and running - you can connect via the standard XMPP connection negotiation, you just can't authenticate. It's broken. Agreed. More likely they are planning to replace the current system and are just leaving our broken one as is till they replace everything (which is looking more and more like a site revamp sigh). DanKinney wrote: Slow and steady wins the race, right? A key prerequisite for this is to get way more information from the game team about your characters. We finally have that system in place and are starting to get character information from EverQuest II (and Extended). -dan This quote is what leads me to believe that this is all being parceled together with the new game data feeds they were talking about at Fan Faire. Pair this quote with the Fan Faire discussion with the complete silence and lack of even acknowledging the broken state of the website and it matches the previous pre-"revamp" states we've gone through before they release another overly flawed and poorly QA'd site. Hopefully, I'm proved wrong about either a new site or its lack of quality. __________________

09-16-2010, 07:00 PM	#25
Trepan Loremaster Join Date: Nov 2004 Location: Hellbound Handbasket Posts: 417	Update: The server is up at the moment using userid/password authentication over SSL. SSID token authentication (which the web based chat relies on) still seems buggered. __________________

09-17-2010, 12:51 AM	#26
Perrigrin Server: Crushbone Guild: The Shire Rank: Village Elder Loremaster Join Date: Jan 2006 Posts: 178	Trepan wrote: Update: The server is up at the moment using userid/password authentication over SSL. SSID token authentication (which the web based chat relies on) still seems buggered. I will admit I know just enough about computers to get myself into trouble lol Can someone explain how to get in please? /sad kitty eyes __________________ Gohzar 92 Troll Inquisitor Perrigrin Tinkertock 92 Gnome Swashbuckler Taeryyn Laethelyyn 92 High Elf Illusionist

09-17-2010, 05:58 PM	#27
Jack Orb Loremaster Join Date: Feb 2005 Location: Coventry, UK Posts: 112	Super. Switched from SSID authentication to username/password in my Android app and now chat is up and running again. Edit: Correction, it seems to be up and down like a yo-yo at the moment. Getting authentication errors 3 times out of 4 at least. __________________ --- Uxian Shaali'Nes Co-Leader of Truewatch European Roleplay Guild on Splitpaw Server Everquest 1 & 2 information and Guild Chat on Android-based mobile devices: Quest Forever by Uxian ---

09-20-2010, 10:25 AM	#28
Adegx Server: Permafrost Guild: League of the Extraordinary Rank: KNIGHTS Loremaster Join Date: Dec 2004 Posts: 276	Someone wanna share how to get SSL up and running?

09-20-2010, 10:39 AM	#29
bulletrig Loremaster Join Date: Feb 2005 Posts: 27	I'd love info on how to switch to SSL also. Internet is out at home for the next few weeks, so the only way I can stay in touch with my guild is through chat with guild at work.

09-21-2010, 12:58 AM	#30
Trepan Loremaster Join Date: Nov 2004 Location: Hellbound Handbasket Posts: 417	Sirrakuk@Antonia Bayle wrote: I'd love info on how to switch to SSL also. Internet is out at home for the next few weeks, so the only way I can stay in touch with my guild is through chat with guild at work. If you're using the web based chat client, you're stuck until they get token based authentication up and running, that's the only authentication system implemented for that. __________________