Please help. I am trying to reactivate my account..............

Redrose · 06-04-2010, 01:01 AM

I have played EQ2 in the past and have the TSO box. I am trying to find out how to go about reactivating my account. I have reformatted my PC and have no files or launcher now...so which launcher do I need, do I reactivate first before downloading any launcher, do I load my discs for TSO first and then reactivate? I'm sorry to be so lost in this but I tried to reactived 3 months ago and it ended up with registry errors etc. and I want to do it in the proper order this time.

If there is a way to download the game from the website, could somewhere point me to TSO? All I've found is the EQ2 trial Sentinel's Fate but I only have up to and including TSO.

I just want what I had back with all my characters. One was an 80 which was the cap at the time.

Thanks for any and all help.

BearClaw · 06-04-2010, 01:21 AM

Right now we are under scheduled maintenance, we should be back up and running very shortly.

We apologize for any inconvenience

On a side note, I would re-load your disc's and after that the launcher should start to patch anything you have missed since you left but I hate to inform you it could be a little while as everything gets back up to speed as far as your files and patches.

Redrose · 06-06-2010, 12:50 AM

Thank you. I have installed my discs, downloaded the latest version of the station launcher, and it has been stuck now at 0.07gb remaining update for 2 hours. Can anyone PLEASE tell me what to do? I don't know whether to close it all out and try again or what..........

Shareana · 06-06-2010, 01:40 PM

If you close it out, the launcher will look at your PC and see what you are missing, and it will only install what your PC is missing.

Be sure that your AV'Firewall is not slowing it down!

[EQ2] Firewall and Proxy Information for EverQuest II

06-06-2010, 01:40 PM	#4
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	If you close it out, the launcher will look at your PC and see what you are missing, and it will only install what your PC is missing. Be sure that your AV'Firewall is not slowing it down! [EQ2] Firewall and Proxy Information for EverQuest II __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

06-04-2010, 01:01 AM	#1
Redrose Loremaster Join Date: Aug 2008 Posts: 6	I have played EQ2 in the past and have the TSO box. I am trying to find out how to go about reactivating my account. I have reformatted my PC and have no files or launcher now...so which launcher do I need, do I reactivate first before downloading any launcher, do I load my discs for TSO first and then reactivate? I'm sorry to be so lost in this but I tried to reactived 3 months ago and it ended up with registry errors etc. and I want to do it in the proper order this time. If there is a way to download the game from the website, could somewhere point me to TSO? All I've found is the EQ2 trial Sentinel's Fate but I only have up to and including TSO. I just want what I had back with all my characters. One was an 80 which was the cap at the time. Thanks for any and all help.

06-04-2010, 01:21 AM	#2
BearClaw Loremaster Join Date: Mar 2009 Posts: 40	Right now we are under scheduled maintenance, we should be back up and running very shortly. We apologize for any inconvenience On a side note, I would re-load your disc's and after that the launcher should start to patch anything you have missed since you left but I hate to inform you it could be a little while as everything gets back up to speed as far as your files and patches.

06-06-2010, 12:50 AM	#3
Redrose Loremaster Join Date: Aug 2008 Posts: 6	Thank you. I have installed my discs, downloaded the latest version of the station launcher, and it has been stuck now at 0.07gb remaining update for 2 hours. Can anyone PLEASE tell me what to do? I don't know whether to close it all out and try again or what..........