Launcher no launching under Win7

Myk · 11-06-2009, 10:52 PM

I cancelled my eq2 account in the spring, but I just bought a new 64 bit Windows 7 rig, and I am looking to see how EQ2 looks with the new system. I installed the game from disks, and when I attempted to launch the game, the launcher starts and indicates that it is receiving files, and then it hangs on "Receiving File _aunchPad.exe..." After about 10 seconds, it poofs and it's gone fer good.

I have set the privelege level to admin.

Thanks for the help SMILEY

TSR-DanielH · 11-06-2009, 11:06 PM

Greetings,

I understand that you are running as an admin, but how are you doing so? There are a few methods and some work better than others. Try following these exact steps and let us know if the problem persists at that point:

1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.5. Click on "Apply" then click on "Ok".6. Right click on the icon and select "Run as Administrator"

Myk · 11-06-2009, 11:11 PM

Well, when it put it like that, it works, lol. Many thanks.

TSR-DanielH · 11-06-2009, 11:32 PM

Mykin wrote:

Well, when it put it like that, it works, lol. Many thanks.

Great, I'm glad to hear it. Let us know if you need any help in the future.

11-06-2009, 11:06 PM	#2
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Greetings, I understand that you are running as an admin, but how are you doing so? There are a few methods and some work better than others. Try following these exact steps and let us know if the problem persists at that point: 1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.5. Click on "Apply" then click on "Ok".6. Right click on the icon and select "Run as Administrator" __________________ Daniel H Technical Support Representative Sony Online Entertainment

11-06-2009, 11:32 PM	#4
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Mykin wrote: Well, when it put it like that, it works, lol. Many thanks. Great, I'm glad to hear it. Let us know if you need any help in the future. __________________ Daniel H Technical Support Representative Sony Online Entertainment

11-06-2009, 10:52 PM	#1
Myk General Join Date: Dec 2004 Posts: 65	I cancelled my eq2 account in the spring, but I just bought a new 64 bit Windows 7 rig, and I am looking to see how EQ2 looks with the new system. I installed the game from disks, and when I attempted to launch the game, the launcher starts and indicates that it is receiving files, and then it hangs on "Receiving File _aunchPad.exe..." After about 10 seconds, it poofs and it's gone fer good. I have set the privelege level to admin. Thanks for the help

11-06-2009, 11:11 PM	#3
Myk General Join Date: Dec 2004 Posts: 65	Well, when it put it like that, it works, lol. Many thanks.