Characters camped in Guild Hall = can't log in now

Wrapye · 04-21-2009, 12:21 PM

Most of my characters are camped in a Commonlands T3 Guild Hall. After today's patch, trying to log into any of those characters gives me a window with the 'disconnect' button, but it never connects. I am able to log into other characters who are not in that GH. Is this a problem with that particular GH (Virulence on Befallen), the server as a whole or GHs as a whole at the moment?

Tooko · 04-21-2009, 12:37 PM

I just tried to log in as well into my main which is in the PK guild hall in antonica... interesting. will try my other toons

Edit: Yhep, my other toons not in the hall are fine.

Sar · 04-21-2009, 12:51 PM

Having the same issue here

Jocko · 04-21-2009, 12:58 PM

All of my toons camped in North Qeynos Guildhall on Befallen can't log in.

Double E · 04-21-2009, 01:13 PM

Any player of mine camped in guild hall I cannot access.

Guess I'll make and roll a Troub.

Sar · 04-21-2009, 01:24 PM

...

scarletbegonias · 04-21-2009, 01:24 PM

just to throw my hat in the ring.... me too. level 1-9 chat (befallen) is abuzz with similar complaints.

Sar · 04-21-2009, 01:32 PM

Is this just a Befallen issue? Hrm...

Mistymorn · 04-21-2009, 01:43 PM

From befallen, also character logged in guildhall can't log in, actually previously posted login issue, didn't see this here

Asclepyus · 04-21-2009, 01:49 PM

Guild halls are back up on Befallen again. Sporatic zone downages still, keep trying.

Nuadah · 04-21-2009, 02:12 PM

I must be one of the sporadic victims then. I still can't access guild hall with toons camped there.

RogueSpideyChick · 04-21-2009, 02:25 PM

i camped out in the guild hall last night on befallen & just get stuck on the loading character screen.

just tried my lowbie toon in the crafting instance & she gets stuck too, but characters on other servers load without a problem.

SBarastl · 04-21-2009, 02:40 PM

Same here, any character logged in the guild hall cannot login.

Kiara · 04-21-2009, 02:52 PM

I'll pass this along to the team and let them know that there is an issue.

Shyrah · 04-21-2009, 03:19 PM

Doesn't seem to be jsut a guild hall/log in issue.

I can't zone into any of my qeynose homes. Haven't tried the one house I have in Neriak.

all on Befallen.

Rerayn · 04-21-2009, 03:24 PM

Logging on to a character that is logged in the Guild hall does not work for me either. So logged on an alt that is camped in Steamfront Mountains, tried to zone into Klak'Anon. Client then hangs at "waiting for zone server" and kicks me back to Steamfront after roughly 4 min. So I assume that there is a bigger problem with the zone server(s).

PS. On Befallen as well.

ShinGoku · 04-21-2009, 03:26 PM

/sign

I can't log any of my toons in that were left camped in the gh in on befallen...

danny721 · 04-21-2009, 03:30 PM

On Befallen as well. Was able to log onto my warden who was camped in his SQ guildhall but wasn't able to zone into his inn room or able to zone back into the GH after leaving it.

Froech · 04-21-2009, 03:46 PM

As near as we can tell, this is indeed only on the Befallen server, and we're looking at the issue. I'll drop a note once we have a better idea of when we'll have it fixed.

Thanks for your patience.

Nikkon0000 · 04-21-2009, 03:47 PM

Bump

I cannot log in either,

HELP PLEASE

Rothgar · 04-21-2009, 03:50 PM

This appears to be a connection issue between some of the Befallen servers. We will be restarting them shortly to resolve the issue.

Sorry for the inconvenience!

Loogi · 04-21-2009, 03:50 PM

I still cant log into my chars as of 2:50pm EDT. Befallen server also. It doesnt matter if they are camped in guild hall or inn room.

Edited to add more information

Froech · 04-21-2009, 03:58 PM

I think we're going to restart the server shortly. Should be happening in the next half an hour or so (we need to notify folks in the game and give them time to log off), and it may be a little slow to be opened back up, since we really want to double check that it is working before we let you all back in SMILEY

We've had no reports of this behaviour being seen on any other servers, so if you're seeing it, and not on Befallen, please pipe up!

SBarastl · 04-21-2009, 04:00 PM

Thanks for the updates!

Shyrah · 04-21-2009, 05:07 PM

I want to thank the Developer that actually logged into the Befallen server and commincated with the player base. It is extremely refreshing to see this type of interaction between SOE employees and their customer base. I wish more online gaming companies would do the same. Thanks for the personal touch, it means more to us than I am sure we can express. So many companies have lost that "human" touch and have resorted to only using e-mails and automated systems that takes an act of God to get through to a live representative.

Three cheers for you ladies and gentleman at Sony.

Celtika-30 Fury

Kyst-60 Templar

Celtess-51 Mystic

Shyrah-33 Wizard

Rothgar · 04-21-2009, 05:12 PM

Befallen is back up and unlocked. All instances appear to be working. Please let us know if you're still having any issues with logging characters into guild halls or other instances.

RogueSpideyChick · 04-21-2009, 05:15 PM

my characters are still stuck. one in the stonestair byway crafting instance (that i was finally able to load for a brief time before the server was restarted), & the other in the antonica guild hall.

Rothgar · 04-21-2009, 05:20 PM

Aricajade@Befallen wrote:

my characters are still stuck. one in the stonestair byway crafting instance (that i was finally able to load for a brief time before the server was restarted), & the other in the antonica guild hall.

Since you were able to log in one of your characters after some time, you might have just been experiencing slow load times due to everyone coming back at once. Please try your other characters again. If you're still having an issue, PM me the character name and what zone they were in and I'll check it out.

Froech · 04-21-2009, 05:20 PM

When posting more information in here, there are several items that would be helpful for us to help resolve the issue:

1) Server Name

2) Character Name

3) Guild name

That will give us enough data to at least look at what is happening SMILEY

Asclepyus · 04-21-2009, 05:25 PM

Haven is down and my zerker is stuck in a zoning loop between FP and Haven.

04-21-2009, 12:21 PM	#1
Wrapye Loremaster Join Date: Nov 2004 Posts: 912	Most of my characters are camped in a Commonlands T3 Guild Hall. After today's patch, trying to log into any of those characters gives me a window with the 'disconnect' button, but it never connects. I am able to log into other characters who are not in that GH. Is this a problem with that particular GH (Virulence on Befallen), the server as a whole or GHs as a whole at the moment? __________________

04-21-2009, 12:37 PM	#2
Tooko Scholar Join Date: Mar 2009 Posts: 2	I just tried to log in as well into my main which is in the PK guild hall in antonica... interesting. will try my other toons Edit: Yhep, my other toons not in the hall are fine. __________________ Tooko Tikihut, member of the Pandion Knights. Befallen server

04-21-2009, 01:13 PM	#5
Double E Loremaster Join Date: May 2005 Posts: 13	Any player of mine camped in guild hall I cannot access. Guess I'll make and roll a Troub. __________________ Faydark

04-21-2009, 03:19 PM	#15
Shyrah Server: Befallen Guild: Rendezvous Rank: High Ruler Lord Join Date: Mar 2009 Posts: 35	Doesn't seem to be jsut a guild hall/log in issue. I can't zone into any of my qeynose homes. Haven't tried the one house I have in Neriak. all on Befallen. __________________ If you can't open your mind, then shut your mouth.

04-21-2009, 03:30 PM	#18
danny721 General Join Date: May 2005 Posts: 20	On Befallen as well. Was able to log onto my warden who was camped in his SQ guildhall but wasn't able to zone into his inn room or able to zone back into the GH after leaving it. __________________

04-21-2009, 12:51 PM	#3
Sar General Join Date: Nov 2004 Posts: 239	Having the same issue here

04-21-2009, 12:58 PM	#4
Jocko Server: Befallen Guild: Total Eclipse Rank: Overlords Lord Join Date: May 2008 Posts: 2	All of my toons camped in North Qeynos Guildhall on Befallen can't log in.

04-21-2009, 01:24 PM	#6
Sar General Join Date: Nov 2004 Posts: 239	...

04-21-2009, 01:24 PM	#7
scarletbegonias Loremaster Join Date: Feb 2005 Posts: 37	just to throw my hat in the ring.... me too. level 1-9 chat (befallen) is abuzz with similar complaints.

04-21-2009, 01:32 PM	#8
Sar General Join Date: Nov 2004 Posts: 239	Is this just a Befallen issue? Hrm...

04-21-2009, 01:43 PM	#9
Mistymorn Loremaster Join Date: Dec 2004 Posts: 127	From befallen, also character logged in guildhall can't log in, actually previously posted login issue, didn't see this here

04-21-2009, 01:49 PM	#10
Asclepyus Server: Befallen Loremaster Join Date: Jun 2007 Location: Toledo,Oh Posts: 6	Guild halls are back up on Befallen again. Sporatic zone downages still, keep trying.

04-21-2009, 02:12 PM	#11
Nuadah Loremaster Join Date: Mar 2005 Posts: 68	I must be one of the sporadic victims then. I still can't access guild hall with toons camped there.

04-21-2009, 02:25 PM	#12
RogueSpideyChick Loremaster Join Date: Dec 2004 Location: Washington, PA Posts: 534	i camped out in the guild hall last night on befallen & just get stuck on the loading character screen. just tried my lowbie toon in the crafting instance & she gets stuck too, but characters on other servers load without a problem.

04-21-2009, 02:40 PM	#13
SBarastl Loremaster Join Date: Nov 2004 Posts: 3	Same here, any character logged in the guild hall cannot login.

04-21-2009, 02:52 PM	#14
Kiara Community Relations Join Date: Jul 2008 Posts: 4,359	I'll pass this along to the team and let them know that there is an issue.

04-21-2009, 03:24 PM	#16
Rerayn Loremaster Join Date: Nov 2004 Posts: 7	Logging on to a character that is logged in the Guild hall does not work for me either. So logged on an alt that is camped in Steamfront Mountains, tried to zone into Klak'Anon. Client then hangs at "waiting for zone server" and kicks me back to Steamfront after roughly 4 min. So I assume that there is a bigger problem with the zone server(s). PS. On Befallen as well.

04-21-2009, 03:26 PM	#17
ShinGoku Loremaster Join Date: Dec 2004 Location: UK Posts: 627	/sign I can't log any of my toons in that were left camped in the gh in on befallen...

04-21-2009, 03:46 PM	#19
Froech Developer Join Date: Nov 2004 Posts: 48	As near as we can tell, this is indeed only on the Befallen server, and we're looking at the issue. I'll drop a note once we have a better idea of when we'll have it fixed. Thanks for your patience. __________________ Froech Bruce A. Ferguson Senior Producer, EverQuest II

04-21-2009, 03:47 PM	#20
Nikkon0000 Elder Join Date: Dec 2008 Posts: 1	Bump I cannot log in either, HELP PLEASE

04-21-2009, 03:50 PM	#21
Rothgar Developer Join Date: Nov 2006 Location: San Diego Posts: 2,273	This appears to be a connection issue between some of the Befallen servers. We will be restarting them shortly to resolve the issue. Sorry for the inconvenience!

04-21-2009, 03:50 PM	#22
Loogi Server: Unrest Guild: Second Dawn Rank: Members Loremaster Join Date: Jul 2008 Location: Harrisburg, Pennsylvania Posts: 39	I still cant log into my chars as of 2:50pm EDT. Befallen server also. It doesnt matter if they are camped in guild hall or inn room. Edited to add more information

04-21-2009, 03:58 PM	#23
Froech Developer Join Date: Nov 2004 Posts: 48	I think we're going to restart the server shortly. Should be happening in the next half an hour or so (we need to notify folks in the game and give them time to log off), and it may be a little slow to be opened back up, since we really want to double check that it is working before we let you all back in We've had no reports of this behaviour being seen on any other servers, so if you're seeing it, and not on Befallen, please pipe up! __________________ Froech Bruce A. Ferguson Senior Producer, EverQuest II

04-21-2009, 04:00 PM	#24
SBarastl Loremaster Join Date: Nov 2004 Posts: 3	Thanks for the updates!

04-21-2009, 05:07 PM	#25
Shyrah Server: Befallen Guild: Rendezvous Rank: High Ruler Lord Join Date: Mar 2009 Posts: 35	I want to thank the Developer that actually logged into the Befallen server and commincated with the player base. It is extremely refreshing to see this type of interaction between SOE employees and their customer base. I wish more online gaming companies would do the same. Thanks for the personal touch, it means more to us than I am sure we can express. So many companies have lost that "human" touch and have resorted to only using e-mails and automated systems that takes an act of God to get through to a live representative. Three cheers for you ladies and gentleman at Sony. Celtika-30 Fury Kyst-60 Templar Celtess-51 Mystic Shyrah-33 Wizard __________________ If you can't open your mind, then shut your mouth.

04-21-2009, 05:12 PM	#26
Rothgar Developer Join Date: Nov 2006 Location: San Diego Posts: 2,273	Befallen is back up and unlocked. All instances appear to be working. Please let us know if you're still having any issues with logging characters into guild halls or other instances.

04-21-2009, 05:15 PM	#27
RogueSpideyChick Loremaster Join Date: Dec 2004 Location: Washington, PA Posts: 534	my characters are still stuck. one in the stonestair byway crafting instance (that i was finally able to load for a brief time before the server was restarted), & the other in the antonica guild hall.

04-21-2009, 05:20 PM	#28
Rothgar Developer Join Date: Nov 2006 Location: San Diego Posts: 2,273	Aricajade@Befallen wrote: my characters are still stuck. one in the stonestair byway crafting instance (that i was finally able to load for a brief time before the server was restarted), & the other in the antonica guild hall. Since you were able to log in one of your characters after some time, you might have just been experiencing slow load times due to everyone coming back at once. Please try your other characters again. If you're still having an issue, PM me the character name and what zone they were in and I'll check it out.

04-21-2009, 05:25 PM	#30
Asclepyus Server: Befallen Loremaster Join Date: Jun 2007 Location: Toledo,Oh Posts: 6	Haven is down and my zerker is stuck in a zoning loop between FP and Haven.