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Old 08-14-2007, 04:29 PM   #1
Pogball

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Any chance you can do include other times such as GMT in the annoucements just to make us Euro's feel more included and stop me from wondering whether my server is up or  down. PDT bleh :p
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Old 08-14-2007, 04:31 PM   #2
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Scheduling seperate times for the EU so it doesn't hit our prime time would be better. We weren't even included in the network status page on EQ2players when i checked earlier. no excuse really
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Old 08-14-2007, 04:33 PM   #3
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Well, except that you're European. SMILEY

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Old 08-14-2007, 04:44 PM   #4
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Im curious what the "normal" work hours for EU are? I would think something like us in the US. Probably around 8am-5pm or some such. Since SOE and all the maintenance is done in the US(aka PDT), Im sure those workers would love to come in on maintenance day at midnight just so that everyone in the EU could play. As it is, they are already coming to work 4 hours early just so that they can get a headstart on the fixes. Be patient and use a little common sense. Im sure you wouldnt want your normal 8am work time to be changed to midnight one day a week just so some bloke halfway across the world would be happy SMILEY
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Old 08-14-2007, 05:00 PM   #5
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Kryshael wrote:
Im curious what the "normal" work hours for EU are? I would think something like us in the US. Probably around 8am-5pm or some such. Since SOE and all the maintenance is done in the US(aka PDT), Im sure those workers would love to come in on maintenance day at midnight just so that everyone in the EU could play. As it is, they are already coming to work 4 hours early just so that they can get a headstart on the fixes. Be patient and use a little common sense. Im sure you wouldnt want your normal 8am work time to be changed to midnight one day a week just so some bloke halfway across the world would be happy SMILEY
Nice attitude there we are all right jack so [Removed for Content] the rest of you SoE always reats the None US player base as second class as long as those in the US are happy the rest of the world will just have to put up with it
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Old 08-14-2007, 05:06 PM   #6
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nuandy wrote:
Kryshael wrote:
Im curious what the "normal" work hours for EU are? I would think something like us in the US. Probably around 8am-5pm or some such. Since SOE and all the maintenance is done in the US(aka PDT), Im sure those workers would love to come in on maintenance day at midnight just so that everyone in the EU could play. As it is, they are already coming to work 4 hours early just so that they can get a headstart on the fixes. Be patient and use a little common sense. Im sure you wouldnt want your normal 8am work time to be changed to midnight one day a week just so some bloke halfway across the world would be happy SMILEY
Nice attitude there we are all right jack so [I cannot control my vocabulary] the rest of you SoE always reats the None US player base as second class as long as those in the US are happy the rest of the world will just have to put up with it
The Europeans seem to be the ones giving attitude here lately. If they started maintenance earlier than 4am, then they affect the Pacific Rim (Australia and Asia) and if they start later, it affects you. There is no "perfect" time for a 10 hour maintenance, no matter what they do, they screw over someone in the world. This time around, it was your turn. Suck it up.
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Old 08-14-2007, 05:22 PM   #7
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I know the time sucks from our point of view - SoE always have done this no matter what we say. However it would just be nice to see other times in the annoucements just to feel like we do exist and they at least know how they are affecting us and to stop us going 4PDT [Removed for Content] timer is that? *searches for US time clocks*
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Old 08-14-2007, 05:25 PM   #8
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Pogball wrote:
I know the time sucks from our point of view - SoE always have done this no matter what we say. However it would just be nice to see other times in the annoucements just to feel like we do exist and they at least know how they are affecting us and to stop us going 4PDT [Removed for Content] timer is that? *searches for US time clocks*
I think its 8 hours behind on GMT. SMILEY
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Old 08-14-2007, 05:32 PM   #9
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Please just post the the times in GMT and PDT if you have to. Why should every European customer have to go and look up the differance when it would take one SOE guy 2 mins to do it and save a lot of hassle? I didn't even know what PDT stood for till today. Bah.

Also, as for maint times....The person who complained abot SOE staff having to come in early to work to do it is surely a staff member posting on an alt SMILEY Both WoW and LOTRO have the capacity to do it so why not SOE. Anyway, SOE have done it different in the past. On SWG it used to be taken down at 4am GMT the day after US servers. Only thing about that is that people then complain they have to wait for new content that extra day when it comes along.

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Old 08-14-2007, 05:36 PM   #10
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The scheduled maintenance for today has been extended for two hours and should end at approximately 2:00 PM PDT (GMT-8. All affected services will be unavailable until that time. Thank you for your patience while we process these updates! This was on http://eq2players.station.sony.com/
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Old 08-14-2007, 05:42 PM   #11
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DevlaZ wrote:
The scheduled maintenance for today has been extended for two hours and should end at approximately 2:00 PM PDT (GMT-8. All affected services will be unavailable until that time. Thank you for your patience while we process these updates! This was on http://eq2players.station.sony.com/
Ooooo....First announcement didn't have it but the update did. Someone listened SMILEY Yay!
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Old 08-14-2007, 05:42 PM   #12
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I dont really ever go to eq2 players since i dont pay for access. Since this is my main source of info and probably many others I'd like it posted here too... Plus if you follow links on the home page of this forum to eq2players you get All Servers Are Down Scheduled Downtime Updated - 08/13/2007 8:00 PM PDT All EQ2 US servers will be brought down for a scheduled maintenance on 8/14/2007 at 7:00 AM PDT. The estimated down time will be 7 hours. Scheduled Downtime - 08/08/2007 3:00 PM PDT Currently there are no scheduled downtimes . PDT ftl - do the GMT maths for us SoE  - make us feel wanted...
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Old 08-14-2007, 05:47 PM   #13
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Pogball wrote:
I dont really ever go to eq2 players since i dont pay for access. Since this is my main source of info and probably many others I'd like it posted here too...
It kind of was... http://forums.station.sony.com/eq2/...topic_id=376893 Grimwell specifically said to check Eq2players.com for updates.
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Old 08-14-2007, 05:48 PM   #14
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[email protected] wrote:
[email protected] wrote: The Europeans seem to be the ones giving attitude here lately. If they started maintenance earlier than 4am, then they affect the Pacific Rim (Australia and Asia) and if they start later, it affects you. There is no "perfect" time for a 10 hour maintenance, no matter what they do, they screw over someone in the world. This time around, it was your turn. Suck it up.
I wouldn't start on us Europeans, we may get screwed in-game, but at least the real world doesnt hate us!
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Old 08-14-2007, 05:52 PM   #15
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OK Grimwell says check eq2players - the above info on this page doesnt say extended by 2hrs and this is posted on the forums here *boggle* Its just a bit of a mess really. There should be one point of info for update info not here and eq2players. Or the info should be consistent on both... and in GMT too!!! Edit now it says Scheduled Downtime Updated - 08/13/2007 8:00 PM PDT All EQ2 US servers will be brought down for a scheduled maintenance on 8/14/2007 at 7:00 AM PDT. The estimated down time will be 9 hours. This forums here say 8+2 hrs - that makes 10hrs. EQ2players says 9hrs. Give me GMT!!! Add up correctly  AND JUST SAYS ALL US!!!  And why does it mention yesterdays at the top  - this is even more confusing... Sort it out SoE
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Old 08-14-2007, 05:55 PM   #16
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[email protected] wrote:
nuandy wrote:
Kryshael wrote:
Im curious what the "normal" work hours for EU are? I would think something like us in the US. Probably around 8am-5pm or some such. Since SOE and all the maintenance is done in the US(aka PDT), Im sure those workers would love to come in on maintenance day at midnight just so that everyone in the EU could play. As it is, they are already coming to work 4 hours early just so that they can get a headstart on the fixes. Be patient and use a little common sense. Im sure you wouldnt want your normal 8am work time to be changed to midnight one day a week just so some bloke halfway across the world would be happy SMILEY
Nice attitude there we are all right jack so [I cannot control my vocabulary] the rest of you SoE always reats the None US player base as second class as long as those in the US are happy the rest of the world will just have to put up with it
The Europeans seem to be the ones giving attitude here lately. If they started maintenance earlier than 4am, then they affect the Pacific Rim (Australia and Asia) and if they start later, it affects you. There is no "perfect" time for a 10 hour maintenance, no matter what they do, they screw over someone in the world. This time around, it was your turn. Suck it up.
That would be true but for the fact the EU servers have been screwed over and treated like sexond class citizons for the past 3 years Very late hotfixes 3 or 4 days after us servers there was a time when they forgot to patch a load of hotfixes to the EU servers last year i remember blackguard having to appolagies foor the screw up we dont mind the patches being th following day what gets our goat is they can do this for 10 hours and right through prim time EU play from 1700-2300 CET but they wont do the 2 hour LU patches at the same time as US servers and give us on EU servers a chance of game wide first when new content is added I could also go through a list of broken patches the EU servers still got after US servers had hot fixes for them and we ended up waiting 4-5 days for the hotfix there also often no info on the boards on EQ2players as to downtime for EU servers but always the Downtime foir US servers this has got better since grimm took over as EQ2 cm though
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Old 08-14-2007, 06:00 PM   #17
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Its getting oyut of hand this is *beep* i aint paying for looking at a offline sign and they extend the downtime alle the rim why dont they just write "Sorry we *beep* the servers we need more time to fix we a to lazy to do it fast" First 2 hours now we a upto 9 hmm
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Old 08-14-2007, 06:01 PM   #18
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/Waves to Alban SMILEY
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Old 08-14-2007, 06:02 PM   #19
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Please dont derail my thread on a US vs EU time theme. I just want consistant info, in GMT (at least too) on all points of information access.
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Old 08-14-2007, 06:03 PM   #20
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Goodness, the least they could do is unlock the chat room so those of us without lives could have a good time.
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Old 08-14-2007, 06:05 PM   #21
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[email protected] wrote:
[email protected] wrote:
[email protected] wrote: The Europeans seem to be the ones giving attitude here lately. If they started maintenance earlier than 4am, then they affect the Pacific Rim (Australia and Asia) and if they start later, it affects you. There is no "perfect" time for a 10 hour maintenance, no matter what they do, they screw over someone in the world. This time around, it was your turn. Suck it up.
I wouldn't start on us Europeans, we may get screwed in-game, but at least the real world doesnt hate us!
Do you fell better now great comeback.  Why are you trying to bring politics to a game discussion board?
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Old 08-14-2007, 06:07 PM   #22
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[email protected] wrote:
[email protected] wrote:
[email protected] wrote: The Europeans seem to be the ones giving attitude here lately. If they started maintenance earlier than 4am, then they affect the Pacific Rim (Australia and Asia) and if they start later, it affects you. There is no "perfect" time for a 10 hour maintenance, no matter what they do, they screw over someone in the world. This time around, it was your turn. Suck it up.
I wouldn't start on us Europeans, we may get screwed in-game, but at least the real world doesnt hate us!
Payback? O.o
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Old 08-14-2007, 06:15 PM   #23
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[email protected] wrote:
 This time around, it was your turn. Suck it up.

You're an idiot, Ravella; it's ALWAYS our turn!

There are EU servers and US servers, they COULD maintain them at different times, but they don't, that's why we complain!

Some people reckon that it's unreasonable for us to expect SoE people to come in at night to do these updates, but actually it's not unreasonable at all and in fact I'd be surprised if the server farms DON'T have people monitoring them 24 hours a day.

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Old 08-14-2007, 06:18 PM   #24
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I know this isnt really gameplay related, but I wasnt sure where to put it. It seems most people who play EQ2 either don't understand time zones or how to use Google, so I've done the extensive legwork for all of you EU players... I typed "Time Zones" in google.  Happy now? http://www.timeanddate.com/worldclock/
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Old 08-14-2007, 06:20 PM   #25
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Jynnan wrote:
[email protected] wrote:
 This time around, it was your turn. Suck it up.

You're an idiot, Ravella; it's ALWAYS our turn!

There are EU servers and US servers, they COULD maintain them at different times, but they don't, that's why we complain!

Some people reckon that it's unreasonable for us to expect SoE people to come in at night to do these updates, but actually it's not unreasonable at all and in fact I'd be surprised if the server farms DON'T have people monitoring them 24 hours a day.

Omg! I sure dont want a farm monkey to be doing updates. SMILEY Those are the guys that pull the plug on a server because they need an power plug for another microwave. And I dont hink its a matter of possibility. I think its more a matter of making huge updates available all around the globe simultaneously.
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Old 08-14-2007, 06:23 PM   #26
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i wish they let us know before the eta because i hate waiting 2 hours and bein told at the time server suppose ta be up thats i gotta wait another 2 then another 2 etc eyc its like teasing and it annoyin as ell.
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Old 08-14-2007, 06:31 PM   #27
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Jynnan wrote:
[email protected] wrote:
 This time around, it was your turn. Suck it up.

You're an idiot, Ravella; it's ALWAYS our turn!

There are EU servers and US servers, they COULD maintain them at different times, but they don't, that's why we complain!

Some people reckon that it's unreasonable for us to expect SoE people to come in at night to do these updates, but actually it's not unreasonable at all and in fact I'd be surprised if the server farms DON'T have people monitoring them 24 hours a day.

For patches and updates, the EQ2 team gives you guys special downtimes so it doesn't interrupt your gametime. They gave you your own servers to reduce lag. If they had scheduled a 10 hour maintenance around your schedule, starting at, say, 4am GMT, that would be 8pm Pacific time, which is right in the middle of peak time for West Coast. Not to mention if they HAD split it, that would involve a 26 hour work day for the SOE employees (10 hours for US patches, 6 hour wait for Euro patch time, which isn't enough to constitute a "new" work day due to labor laws, and another 10 hours for Euro servers).

Look it sucks you guys lost a day of playtime, but honestly, I think the server maintenance that they are doing is for the best for everyone. One day is little to pay for hopefully months of better play on newly clean servers. Server maintenance is totally different than a normal patch, which SOE already accomodates for you guys. One stupid patch, and the whole continent is up in arms. Its really kind of silly, that's all I'm saying.  

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Old 08-14-2007, 06:39 PM   #28
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I just want to thank Sony for continuing the EQ1 tradition where server patches/maintenance are never done on time. One of the reasons I left eq1 honestly.  Today is my day off this week and I won't get to play very long at all due to a 8 hour maintenance turning into 12 hours. Nice to see nothing has changed
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Old 08-14-2007, 06:40 PM   #29
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Sablehawk wrote:
I just want to thank Sony for continuing the EQ1 tradition where server patches/maintenance are never done on time. One of the reasons I left eq1 honestly.  Today is my day off this week and I won't get to play very long at all due to a 8 hour maintenance turning into 12 hours. Nice to see nothing has changed
Oh ffs. This is one of the very exceptional times when they take a long time to get something out. Really, the last time they took this longw as probably the release of EoF. 10 months or so ago? [Removed for Content], thats one fine tradition of always having long downtimes.
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Old 08-14-2007, 06:47 PM   #30
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lol, I didn't say it happens every week if you would read the message.  I'm just saying that and ETA should be realistic so we know what to expect.  If I told my boss something would be done that affected this many people and I went over timeline I'd be canned. I mean seriously, isn't patching and cleaning done on test servers first to see how long it's going to take?  I understand the job can take a while and don't mind that.  what I mind is the expectations they set.  If they say it's going to be down for a day then that's fine, but if it goes past that them I get peeved.
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