Veteran Rewards for All! Official Feedback Thread - Page 3

Wurm · 12-10-2011, 07:40 AM

TheSpin wrote:

Smokejumper,
The way I see it... this post could mean two possible things.
Option 1 (this is the option many people understand from your post, and the optimist in me wants this to be the case too)
Veteran rewards will be rewarded based soley on the day your EQ2 account was created and time subscribed versus time not subscribed over the last 7 years will not affect your veteran status.
OR
Option 2 (This is also a positive change, but doesn't affect nearly as many people in the same way, so it's what we're all hoping is Not the case)
Veteran days may be accrued regardless of subscription level, starting now. So Bronze and Silver players may earn Vet rewards, but our account age will not be adjusted from its current amount.
Which one is it?

I'm hoping its Option 2. The grandfathering was enough and something I agree with and support.

Option 1 is just a bunch of people getting greedy. Vet rewards are just that... REWARDS for having spent money on the game.

Wurm · 12-10-2011, 07:45 AM

Furbaby@Nektulos wrote:

Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub.
If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status.
This is why we didnt earn the time since then if you were in Pending status.
Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3

I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award.

I just made sure I always activated more than one at a time or one at a time before the other one ran out.

The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes.

TheSpin · 12-10-2011, 08:53 AM

Wurm wrote:

Furbaby@Nektulos wrote:
Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub.
If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status.
This is why we didnt earn the time since then if you were in Pending status.
Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3
I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award.
I just made sure I always activated more than one at a time or one at a time before the other one ran out.
The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes.

I also believe that if you keep with your current system you won't get the 500 SC every month, because game cards aren't a recurring subscription.

SiegaPlays · 12-10-2011, 09:56 AM

It should be account creation for EQ2.

If one want vet rewards fro EQ1 creation, go play EQ1.

Veteran rewards has been a FREEBIE for those who played the game through subscription.

Meaning while the game was sub based, people paid sub to have access to play. That is what one paid for, it was not for future benefits, it was for the game time one had while it was a pure subscription plan. Veteran rewards was a freebie gift SOE chose to give to players.

Now that the payment plan is multiple layered it is still for people loyally playing, if you do not play, you can not claim the reward, simple, straight forward and noone is loosing anything :p

Wurm · 12-10-2011, 10:35 AM

TheSpin wrote:

Wurm wrote:
Furbaby@Nektulos wrote:
Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub.
If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status.
This is why we didnt earn the time since then if you were in Pending status.
Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3
I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award.
I just made sure I always activated more than one at a time or one at a time before the other one ran out.
The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes.
I also believe that if you keep with your current system you won't get the 500 SC every month, because game cards aren't a recurring subscription.

Yep thats Credit Card Only, Even though you can now use SC to buy a year subscription that costs you the same amount of money as if you used your credit card you don't get the 500 SC a month for doing so.

Voleur · 12-10-2011, 10:51 AM

Wurm wrote:

TheSpin wrote:
Wurm wrote:
Furbaby@Nektulos wrote:
Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub.
If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status.
This is why we didnt earn the time since then if you were in Pending status.
Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3
I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award.
I just made sure I always activated more than one at a time or one at a time before the other one ran out.
The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes.
I also believe that if you keep with your current system you won't get the 500 SC every month, because game cards aren't a recurring subscription.
Yep thats Credit Card Only, Even though you can now use SC to buy a year subscription that costs you the same amount of money as if you used your credit card you don't get the 500 SC a month for doing so.

Unless, of course, you buy Station Cash cards at Wal-Mart to subscribe/do so. In which case, you would still get an extra 500SC a month.

Suprchik407 · 12-10-2011, 12:19 PM

Wurm wrote:

Furbaby@Nektulos wrote:
Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub.
If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status.
This is why we didnt earn the time since then if you were in Pending status.
Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3
I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award.
I just made sure I always activated more than one at a time or one at a time before the other one ran out.
The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes.

Then the GM I talked to was blowing smoke my way regarding my account? I asked about this at least a year ago in petition because when I counted my time I payed it wasnt accruing time towards the reward. I thought I was bugged or something and a GM told me it was because I wasnt on a recurring sub and I was always in Pending for canceling each month.

The trick would be to keep an eye on your account for the month, so you wont lapse then cancel at the end to not lose the recurring status.

This was discussed on the forums before earlier this year but Ill repeat in case anyone missed it.

There are people who cancel because they needed to make sure funds were available in their accounts for their next months subs. With overage fees being beyond ridiculous, one has to be pretty vigilent with their accounts.

Starley · 12-10-2011, 12:19 PM

Atsushi wrote:

Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday.
I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses.

THIS!

Voleur · 12-10-2011, 12:45 PM

Jessawyn@Antonia Bayle wrote:

Atsushi wrote:
Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday.
I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses.
THIS!

I may be wrong, but I believe that an account that has been subscribed from day one, and has purchased every expansion, can at most have the 8 year veteran reward (not every expansion increases the account age number.).

EQ1 subscriptions do not and should not affect your EQ2 veteran age under the current system. If they tie us into the system EQ1 uses... maybe then. However, if they do decide to give us the same system (I actually rather like the "loyalty" system in EQ1), I still doubt that they would give us credit for both games unless it was a global pool of loyalty points. I still see it as unlikely since EQ1 is still pay-to-play and doesn't give you credit for vet time during unpaid months.

If it did, I'd have a rather large grin. My old "main" account had been subscribed to EQ1 from day one of its launch up until EQ2's official launch month, Vanguard for a year, and EQ2 from launch day until DoV. I'd just pay to move my new main character from this account to that account :p As it is though, most of the vet rewards are just fluff to me, other than vet call.

SirDinadan · 12-10-2011, 12:45 PM

I think it's unfair to include only EQ2 time, as well. I want credit starting with Hack, DEC Unix variant. I admit I wasn't there on launch day, and waited until 1983 to create my account, but I deserves my rewards.

Hozuki · 12-10-2011, 04:31 PM

Now people are just getting ridic lol. But seriously, if SOE goes back on their word (this announcement, which clearly says from account creation date) then a lot of people will be angry. Like someone said, people pay for the opportunity to play eq2, people aren't paying to accrue veteran time, I don't see how you can cease to exist in the world of norrath just because you weren't able to pay for the month.

Vet rewards should be freebies, thank you for playing type things. They are all fluff, not going to determine success in a raid or anything like that. No one is hurt by basing veteran rewards off creation date, as it was originally, I'm still not sure why they changed the system. If vet rewards are based of creation date it can only serve as a incentive to bring back previous players, where taking away their account age can only be a deterrent. I wasn't happy when I came back only to find I wasn't credited with the months of account age when I wasn't able to sub.

Especially now with F2P, subscribers are getting all kinds of benefits, 500SC, 5 booster packs for LoN, no in game restrictions. I don't think it would be fair to people who have paid for eq2 before f2p to say they can't have that time back, even though that was the original system and now, again, the current system.

I cant think of really ANYTHING to complain about EQ2 or SOE, EXCEPT this "veteran reward/account age" controversy. I think the implementation of "everyone accrues time from now on, regardless of sub level" is a great step forward (or backwards, since this is how it USED to be). Judging from the announcement, giving everyone--across the board-- account age (and the corresponding REWARDS) based on you know, their actual account age, would be completely fair.

The whole notion of: "I paid more than you, so you shouldn't get the same vet rewards as me" is just a little ridiculous and petty, we are all players and fans of the same game. Continuously paying for a sub had one VERY BIG benefit: you actually got to play the game! While people who didn't---didnt. Telling these people when they come back to play again (only way veteran rewards would even matter) that they don't deserve them anymore, just seems petty.

Thanks for you time in reading this, or tl;dr: please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world.

-Tracker Dunn

SirDinadan · 12-10-2011, 05:57 PM

Hozuki@Befallen wrote:

please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world.

That isn't how rewards programs work in the real world.

Regardless, I certainly understand the onslaught of 'complain and moan about things til SOE gives in', as it has recently worked for many, many others. SOE picked up the wrong book of parenting, I believe, and are now going to be handing out ice cream cones to everyone that threatens to hold their breath until they turn blue.

PlaneCrazy · 12-10-2011, 06:02 PM

Hozuki@Befallen wrote:

Now people are just getting ridic lol. But seriously, if SOE goes back on their word (this announcement, which clearly says from account creation date) then a lot of people will be angry. Like someone said, people pay for the opportunity to play eq2, people aren't paying to accrue veteran time, I don't see how you can cease to exist in the world of norrath just because you weren't able to pay for the month.
Vet rewards should be freebies, thank you for playing type things. They are all fluff, not going to determine success in a raid or anything like that. No one is hurt by basing veteran rewards off creation date, as it was originally, I'm still not sure why they changed the system. If vet rewards are based of creation date it can only serve as a incentive to bring back previous players, where taking away their account age can only be a deterrent. I wasn't happy when I came back only to find I wasn't credited with the months of account age when I wasn't able to sub.
Especially now with F2P, subscribers are getting all kinds of benefits, 500SC, 5 booster packs for LoN, no in game restrictions. I don't think it would be fair to people who have paid for eq2 before f2p to say they can't have that time back, even though that was the original system and now, again, the current system.
I cant think of really ANYTHING to complain about EQ2 or SOE, EXCEPT this "veteran reward/account age" controversy. I think the implementation of "everyone accrues time from now on, regardless of sub level" is a great step forward (or backwards, since this is how it USED to be). Judging from the announcement, giving everyone--across the board-- account age (and the corresponding REWARDS) based on you know, their actual account age, would be completely fair.
The whole notion of: "I paid more than you, so you shouldn't get the same vet rewards as me" is just a little ridiculous and petty, we are all players and fans of the same game. Continuously paying for a sub had one VERY BIG benefit: you actually got to play the game! While people who didn't---didnt. Telling these people when they come back to play again (only way veteran rewards would even matter) that they don't deserve them anymore, just seems petty.
Thanks for you time in reading this, or tl;dr: please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world.
-Tracker Dunn

You have to love the feeling of entitlement that people have these days. I think that's symptomatic of a lot of problems people in the Western world seem to have these days.

How "age works in the real world"? - ROFL! SMILEY So, let's apply a few real life analogies here....

Case 1 ) I marry a girl and we father a child. But a year after the child is born, I bail and don't talk to them for several years. Then , one day in the future, I come back and try to start over again being a father to our child. Do you think the child (or Mother) is going to think that I deserve the same recognition as someone who stuck around and helped support that child? Do you think that just because I was a father on such and such date, that I am entitled to the respect and love of that child even though I left? No... you come back starting fresh and have to earn that respect and love all over again.

Case 2 ) You buy a car on your 16th birthday and get insurance with State Farm. A couple of years later, you loose your job and have to sell the car, and of course, no longer pay for insurance. Ten years later, you buy a new car and go back to State Farm to get insurance. Do you expect them to give you the same rate as they give people who have been insured for 12 years continuously? LOL... not a chance.

Vet rewards were clarified long ago. SOE is changing their policies going forward, which is a decent gesture considering the changes to the game. Nobody has a RIGHT to vet rewards they didn't earn in the past. Get over yourselves and learn that you are not entitled to everything in this world

Hozuki · 12-10-2011, 06:05 PM

Well considering the state of mmorpg's if they want to put out the best product that entails pleasing their fans, who otherwise have plenty of other "parents" to choose from. I'm not speaking for myself, but its happened before and will happen again, there will be a mass exodus to the next new thing (dec 20). Their main concern is probably equal parts enticing new customers to join-while giving the current players (vets) reasons to stay.

Nashbry · 12-10-2011, 07:49 PM

I know he is probably not working this weekend---probably partaking in some fine spirits---but Ole SmokeJumper needs to jump on this fast and clarify what he meant. I had an issue with the fact he said we would get credit for time subscribed to EQ2 and the time when our "live" subscriptions might have lapsed but we were subscribed on EQ2X---in other words they woulda-shoulda been added together (again I know overlapping time would not have counted and he said THAT part clearly.) But a GM responded to my ticket today explaining that No---they just took the vet age of the two that was greater and that is what we got stuck with---no time will be added, even though I was subscribed in some form.

Seriously SJ put THIS fire out before it engulfs your CSR's and GM's as well----CLARIFY!

Dawkitty · 12-10-2011, 08:31 PM

Ogren@Unrest_old wrote:

Vet rewards were clarified long ago. SOE is changing their policies going forward, which is a decent gesture considering the changes to the game. Nobody has a RIGHT to vet rewards they didn't earn in the past. Get over yourselves and learn that you are not entitled to everything in this world

Couple of things. Firstly, the change to vet rewards to be based on subscription time was fairly recent. Before it worked from creation date, period. Secondly, the vet rewards just plain aren't working properly at the moment, period. If they were, then the account which shows I have a 4 year vet reward would let me claim those rewards at the very least. And so far I can't even claim a one day reward, though I'll check again in an hour. Somehow I'm kinda doubting that it'll show up then, too.

I'm just going to wait until monday to see if they clarify their statements, or announce a hotfix to get things into working order. Until then, I'm going to be assuming that we'll be getting vet rewards based purely on our account creation.

Suprchik407 · 12-10-2011, 08:47 PM

yeah I had vet rewards on my gold yesterday and that evening I got on my silver and it had no rewards in the /claim. Not even the ones in the completed area so you can see what you already claimed from the window.

Somethings not fixed from the "hotfix" and maybe its because they are trying to redo them for their new policy and it borked it?

Im pretty sure I saw the vet rewards Thursday on the silver account. This announcement hits Friday night and mysteriously my vet rewards poof. Hrmmm

sent petition as it should be account related but the blanket email I got from a GM said that if Im silver I probbaly wont be helped makes me wonder how else to resolve this issue besides subbing to Gold just for the rewards? knowledge base cant debug me, lol.

MystsofLedge12 · 12-10-2011, 10:29 PM

I did petition this asking here is the GM's Reply

Quote:

Hi there, Umicu... Account age prior to the conversion to F2P was determined by the number of days that you were actively paying for your account. So, if you have any unpaid time since July of 2006, that would account for lack of account age. From the date of F2P conversion onwards, account age will be accumulated simply by having an account, and a paid sub will no longer be necessary. But, this change is not retroactive. Apologies for any confusion, but if you have any other questions about how this works, we'll be happy to answer. Wishing you profitable adventures, and a life filled with fine cheeses... GM XXXX, XXX XXXXX EverQuest II Sony Online Entertainment

But however SJ's statement is no different than a local supermarket marks a sales display of oranges for $1 when it supposed to be $2... by law the store is required in my state to sell the oranges for $1.... and guess what i'm buying access in my state.

What SOE is thus far guilty of is False or at the very Least Vague and Misleading Advertisement. It makes no difference that its a tangible item, it is an intellectual item as in they offer free pieces of the software to players who have played for X amount of time.

The statement by SJ makes no discrimination between customers who've paid the fee for all 7 years and those who paid for thier product intermittently.

Technically the period from 08 to 10 when i let my sub go I should have been into a silver account.

Iad · 12-11-2011, 12:43 AM

Well, that sucks. It was expected though.

Wigg · 12-11-2011, 01:22 AM

Any reds want to respond as to why we don't just make this go by subscription date period now?? Just revert it back to the old equation.

Wurm · 12-11-2011, 04:34 AM

MystsofLedge12 wrote:

Technically the period from 08 to 10 when i let my sub go I should have been into a silver account.

Technically no you would have not... since up to July 2010 there was no such thing as an silver account.

KindredHeart · 12-11-2011, 06:29 AM

I don't think I understand the *point* of these feedback threads. You say that you are going to start to listen to the players and tailor the game based upon our collective or majority voice ... but you make changes like this THEN ask us for feedback that truly means nothing AFTER the change has already been implemented.

What do I think of this change? A player who played EQ1 for almost a decade and has been in EQ2 since launch - a loyal and dutiful subscriber the entire time?

I think this stinks - I think you just completely devalued me as a customer! If you had allowed all the non-regular subscribers to START earning account time starting from now onward that would have been annoying but at least tolerable. But to give them retro credit all the way back to "account creation" as your [SJ] post suggests (despite the contrary rep response a poster provided above).

Yeah whatever ... I'm completely over the illusion now that you've ever cared at all about what any of your long time players really think about the way you manage and change the game. So here's yet another feedback that you won't read and clearly don't care about. I just wish at this point you'd stop even bothering to post these "feedback" threads. There's some "feedback" to consider.

Buneary · 12-11-2011, 03:51 PM

if this change is not retroactive... then what is the point?really really REALLY stupid on SoE's part.everyone should get the vet rewards based on their EQ2 account age. that's the way it WAS and it should have always stayed.so, make this retroactive. had account since EQ2 launched, should be getting 7-8 year vet rewards then.

KindredHeart · 12-11-2011, 05:32 PM

What you're advocating is that people who formed their account at launch - left the game - and just now came back and are playing F2P would get the same rewards as people who have been here loyal subscribers and actively playing and PAYING for the game since launch. I don't see how that's in any way appropriate.

simianthief · 12-11-2011, 05:58 PM

*inserts troll post to get the ire of smokejumper*

Immune he says?!

*inserts wholly inappropriate about SJ's mom*

Still nothing?

*pulls hair out and run away screaming*

Suprchik407 · 12-12-2011, 02:50 AM

MystsofLedge12 wrote:

I did petition this asking here is the GM's Reply

Quote:

Hi there, Umicu... Account age prior to the conversion to F2P was determined by the number of days that you were actively paying for your account. So, if you have any unpaid time since July of 2006, that would account for lack of account age. From the date of F2P conversion onwards, account age will be accumulated simply by having an account, and a paid sub will no longer be necessary. But, this change is not retroactive. Apologies for any confusion, but if you have any other questions about how this works, we'll be happy to answer. Wishing you profitable adventures, and a life filled with fine cheeses... GM XXXX, XXX XXXXX EverQuest II Sony Online Entertainment

But however SJ's statement is no different than a local supermarket marks a sales display of oranges for $1 when it supposed to be $2... by law the store is required in my state to sell the oranges for $1.... and guess what i'm buying access in my state.
What SOE is thus far guilty of is False or at the very Least Vague and Misleading Advertisement. It makes no difference that its a tangible item, it is an intellectual item as in they offer free pieces of the software to players who have played for X amount of time.
The statement by SJ makes no discrimination between customers who've paid the fee for all 7 years and those who paid for thier product intermittently.
Technically the period from 08 to 10 when i let my sub go I should have been into a silver account.

I dunno if I can take the GMs word anymore simply because they dont always give the most up to date information.

The GMs have been completely wrong before in my petitions even after pre-empting their replies with links to Red name threads ect.

I think it was mentioned that since the policies go through many channels not everyone gets up to speed and they simply look to their knowledge base if you petition about a new policy right away.

We all know the knowledge base isnt always updated to the most recent info straight away. :/

We will just have to wait for a redname response.

Also, in my petition regarding former live and now silvers missing their vet rewards, they are aware and working on the fix.

EQ2Playa432 · 12-12-2011, 08:36 AM

Furbaby@Nektulos wrote:

Also, in my petition regarding former live and now silvers missing their vet rewards, they are aware and working on the fix.

I just hope it's soon. My BL could sure use the adventure vitality refill about now.

darwich · 12-12-2011, 09:09 AM

whine whine whine...

Aethn · 12-12-2011, 11:58 AM

Atsushi wrote:

Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday.
I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses.

You dont have an 11 year old account, you have a 7ish year old account. You're timein EQ1 has no bearing on EQ2 vet rewards, if so I would have 12 years and 9 months on 2 accounts, hehe.

darwich · 12-12-2011, 12:54 PM

Persyphony@Antonia Bayle wrote:

Atsushi wrote:
Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday.
I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses.
You dont have an 11 year old account, you have a 7ish year old account. You're timein EQ1 has no bearing on EQ2 vet rewards, if so I would have 12 years and 9 months on 2 accounts, hehe.

you would think people would see that, and understand but NOOOO IM ENTITLED TO 12 year rewards NOW!! because i lack common sense!!

12-10-2011, 07:40 AM	#61
Wurm Loremaster Join Date: Nov 2004 Posts: 2,003	TheSpin wrote: Smokejumper, The way I see it... this post could mean two possible things. Option 1 (this is the option many people understand from your post, and the optimist in me wants this to be the case too) Veteran rewards will be rewarded based soley on the day your EQ2 account was created and time subscribed versus time not subscribed over the last 7 years will not affect your veteran status. OR Option 2 (This is also a positive change, but doesn't affect nearly as many people in the same way, so it's what we're all hoping is Not the case) Veteran days may be accrued regardless of subscription level, starting now. So Bronze and Silver players may earn Vet rewards, but our account age will not be adjusted from its current amount. Which one is it? I'm hoping its Option 2. The grandfathering was enough and something I agree with and support. Option 1 is just a bunch of people getting greedy. Vet rewards are just that... REWARDS for having spent money on the game. __________________

12-10-2011, 07:45 AM	#62
Wurm Loremaster Join Date: Nov 2004 Posts: 2,003	Furbaby@Nektulos wrote: Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub. If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status. This is why we didnt earn the time since then if you were in Pending status. Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3 I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award. I just made sure I always activated more than one at a time or one at a time before the other one ran out. The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes. __________________

12-10-2011, 08:53 AM	#63
TheSpin Loremaster Join Date: Dec 2004 Posts: 2,587	Wurm wrote: Furbaby@Nektulos wrote: Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub. If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status. This is why we didnt earn the time since then if you were in Pending status. Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3 I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award. I just made sure I always activated more than one at a time or one at a time before the other one ran out. The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes. I also believe that if you keep with your current system you won't get the 500 SC every month, because game cards aren't a recurring subscription.

12-10-2011, 09:56 AM	#64
SiegaPlays Loremaster Join Date: Jul 2005 Posts: 179	It should be account creation for EQ2. If one want vet rewards fro EQ1 creation, go play EQ1. Veteran rewards has been a FREEBIE for those who played the game through subscription. Meaning while the game was sub based, people paid sub to have access to play. That is what one paid for, it was not for future benefits, it was for the game time one had while it was a pure subscription plan. Veteran rewards was a freebie gift SOE chose to give to players. Now that the payment plan is multiple layered it is still for people loyally playing, if you do not play, you can not claim the reward, simple, straight forward and noone is loosing anything :p __________________ Siega/Dangara, retired European player ------------------------------------------------------------- MMO-Charmed web - there is a lot of games out there -------------------------------------------------------------

12-10-2011, 10:35 AM	#65
Wurm Loremaster Join Date: Nov 2004 Posts: 2,003	TheSpin wrote: Wurm wrote: Furbaby@Nektulos wrote: Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub. If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status. This is why we didnt earn the time since then if you were in Pending status. Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3 I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award. I just made sure I always activated more than one at a time or one at a time before the other one ran out. The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes. I also believe that if you keep with your current system you won't get the 500 SC every month, because game cards aren't a recurring subscription. Yep thats Credit Card Only, Even though you can now use SC to buy a year subscription that costs you the same amount of money as if you used your credit card you don't get the 500 SC a month for doing so. __________________

12-10-2011, 10:51 AM	#66
Voleur Lord Join Date: Jan 2011 Posts: 11	Wurm wrote: TheSpin wrote: Wurm wrote: Furbaby@Nektulos wrote: Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub. If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status. This is why we didnt earn the time since then if you were in Pending status. Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3 I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award. I just made sure I always activated more than one at a time or one at a time before the other one ran out. The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes. I also believe that if you keep with your current system you won't get the 500 SC every month, because game cards aren't a recurring subscription. Yep thats Credit Card Only, Even though you can now use SC to buy a year subscription that costs you the same amount of money as if you used your credit card you don't get the 500 SC a month for doing so. Unless, of course, you buy Station Cash cards at Wal-Mart to subscribe/do so. In which case, you would still get an extra 500SC a month. __________________ Voleur - Defiler [Freeport] 92 Carpenter, 460 Tinker/Adorning/Trandmuter Desespere - Brigand [Freeport] Staatsfeind - Warlock [Freeport]

12-10-2011, 12:19 PM	#67
Suprchik407 Loremaster Join Date: Mar 2005 Posts: 180	Wurm wrote: Furbaby@Nektulos wrote: Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub. If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status. This is why we didnt earn the time since then if you were in Pending status. Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3 I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award. I just made sure I always activated more than one at a time or one at a time before the other one ran out. The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes. Then the GM I talked to was blowing smoke my way regarding my account? I asked about this at least a year ago in petition because when I counted my time I payed it wasnt accruing time towards the reward. I thought I was bugged or something and a GM told me it was because I wasnt on a recurring sub and I was always in Pending for canceling each month. The trick would be to keep an eye on your account for the month, so you wont lapse then cancel at the end to not lose the recurring status. This was discussed on the forums before earlier this year but Ill repeat in case anyone missed it. There are people who cancel because they needed to make sure funds were available in their accounts for their next months subs. With overage fees being beyond ridiculous, one has to be pretty vigilent with their accounts.

12-10-2011, 12:19 PM	#68
Starley Server: Antonia Bayle Guild: Dire Knights Rank: The Queen (Or her Alts) Loremaster Join Date: Dec 2004 Posts: 304	Atsushi wrote: Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday. I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses. THIS!

12-10-2011, 12:45 PM	#69
Voleur Lord Join Date: Jan 2011 Posts: 11	Jessawyn@Antonia Bayle wrote: Atsushi wrote: Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday. I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses. THIS! I may be wrong, but I believe that an account that has been subscribed from day one, and has purchased every expansion, can at most have the 8 year veteran reward (not every expansion increases the account age number.). EQ1 subscriptions do not and should not affect your EQ2 veteran age under the current system. If they tie us into the system EQ1 uses... maybe then. However, if they do decide to give us the same system (I actually rather like the "loyalty" system in EQ1), I still doubt that they would give us credit for both games unless it was a global pool of loyalty points. I still see it as unlikely since EQ1 is still pay-to-play and doesn't give you credit for vet time during unpaid months. If it did, I'd have a rather large grin. My old "main" account had been subscribed to EQ1 from day one of its launch up until EQ2's official launch month, Vanguard for a year, and EQ2 from launch day until DoV. I'd just pay to move my new main character from this account to that account :p As it is though, most of the vet rewards are just fluff to me, other than vet call. __________________ Voleur - Defiler [Freeport] 92 Carpenter, 460 Tinker/Adorning/Trandmuter Desespere - Brigand [Freeport] Staatsfeind - Warlock [Freeport]

12-10-2011, 12:45 PM	#70
SirDinadan Loremaster Join Date: Sep 2006 Posts: 195	I think it's unfair to include only EQ2 time, as well. I want credit starting with Hack, DEC Unix variant. I admit I wasn't there on launch day, and waited until 1983 to create my account, but I deserves my rewards.

12-10-2011, 04:31 PM	#71
Hozuki Server: Befallen Loremaster Join Date: Dec 2004 Posts: 14	Now people are just getting ridic lol. But seriously, if SOE goes back on their word (this announcement, which clearly says from account creation date) then a lot of people will be angry. Like someone said, people pay for the opportunity to play eq2, people aren't paying to accrue veteran time, I don't see how you can cease to exist in the world of norrath just because you weren't able to pay for the month. Vet rewards should be freebies, thank you for playing type things. They are all fluff, not going to determine success in a raid or anything like that. No one is hurt by basing veteran rewards off creation date, as it was originally, I'm still not sure why they changed the system. If vet rewards are based of creation date it can only serve as a incentive to bring back previous players, where taking away their account age can only be a deterrent. I wasn't happy when I came back only to find I wasn't credited with the months of account age when I wasn't able to sub. Especially now with F2P, subscribers are getting all kinds of benefits, 500SC, 5 booster packs for LoN, no in game restrictions. I don't think it would be fair to people who have paid for eq2 before f2p to say they can't have that time back, even though that was the original system and now, again, the current system. I cant think of really ANYTHING to complain about EQ2 or SOE, EXCEPT this "veteran reward/account age" controversy. I think the implementation of "everyone accrues time from now on, regardless of sub level" is a great step forward (or backwards, since this is how it USED to be). Judging from the announcement, giving everyone--across the board-- account age (and the corresponding REWARDS) based on you know, their actual account age, would be completely fair. The whole notion of: "I paid more than you, so you shouldn't get the same vet rewards as me" is just a little ridiculous and petty, we are all players and fans of the same game. Continuously paying for a sub had one VERY BIG benefit: you actually got to play the game! While people who didn't---didnt. Telling these people when they come back to play again (only way veteran rewards would even matter) that they don't deserve them anymore, just seems petty. Thanks for you time in reading this, or tl;dr: please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world. -Tracker Dunn

12-10-2011, 05:57 PM	#72
SirDinadan Loremaster Join Date: Sep 2006 Posts: 195	Hozuki@Befallen wrote: please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world. That isn't how rewards programs work in the real world. Regardless, I certainly understand the onslaught of 'complain and moan about things til SOE gives in', as it has recently worked for many, many others. SOE picked up the wrong book of parenting, I believe, and are now going to be handing out ice cream cones to everyone that threatens to hold their breath until they turn blue.

12-10-2011, 06:02 PM	#73
PlaneCrazy Loremaster Join Date: Nov 2004 Posts: 934	Hozuki@Befallen wrote: Now people are just getting ridic lol. But seriously, if SOE goes back on their word (this announcement, which clearly says from account creation date) then a lot of people will be angry. Like someone said, people pay for the opportunity to play eq2, people aren't paying to accrue veteran time, I don't see how you can cease to exist in the world of norrath just because you weren't able to pay for the month. Vet rewards should be freebies, thank you for playing type things. They are all fluff, not going to determine success in a raid or anything like that. No one is hurt by basing veteran rewards off creation date, as it was originally, I'm still not sure why they changed the system. If vet rewards are based of creation date it can only serve as a incentive to bring back previous players, where taking away their account age can only be a deterrent. I wasn't happy when I came back only to find I wasn't credited with the months of account age when I wasn't able to sub. Especially now with F2P, subscribers are getting all kinds of benefits, 500SC, 5 booster packs for LoN, no in game restrictions. I don't think it would be fair to people who have paid for eq2 before f2p to say they can't have that time back, even though that was the original system and now, again, the current system. I cant think of really ANYTHING to complain about EQ2 or SOE, EXCEPT this "veteran reward/account age" controversy. I think the implementation of "everyone accrues time from now on, regardless of sub level" is a great step forward (or backwards, since this is how it USED to be). Judging from the announcement, giving everyone--across the board-- account age (and the corresponding REWARDS) based on you know, their actual account age, would be completely fair. The whole notion of: "I paid more than you, so you shouldn't get the same vet rewards as me" is just a little ridiculous and petty, we are all players and fans of the same game. Continuously paying for a sub had one VERY BIG benefit: you actually got to play the game! While people who didn't---didnt. Telling these people when they come back to play again (only way veteran rewards would even matter) that they don't deserve them anymore, just seems petty. Thanks for you time in reading this, or tl;dr: please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world. -Tracker Dunn You have to love the feeling of entitlement that people have these days. I think that's symptomatic of a lot of problems people in the Western world seem to have these days. How "age works in the real world"? - ROFL! So, let's apply a few real life analogies here.... Case 1 ) I marry a girl and we father a child. But a year after the child is born, I bail and don't talk to them for several years. Then , one day in the future, I come back and try to start over again being a father to our child. Do you think the child (or Mother) is going to think that I deserve the same recognition as someone who stuck around and helped support that child? Do you think that just because I was a father on such and such date, that I am entitled to the respect and love of that child even though I left? No... you come back starting fresh and have to earn that respect and love all over again. Case 2 ) You buy a car on your 16th birthday and get insurance with State Farm. A couple of years later, you loose your job and have to sell the car, and of course, no longer pay for insurance. Ten years later, you buy a new car and go back to State Farm to get insurance. Do you expect them to give you the same rate as they give people who have been insured for 12 years continuously? LOL... not a chance. Vet rewards were clarified long ago. SOE is changing their policies going forward, which is a decent gesture considering the changes to the game. Nobody has a RIGHT to vet rewards they didn't earn in the past. Get over yourselves and learn that you are not entitled to everything in this world __________________

12-10-2011, 06:05 PM	#74
Hozuki Server: Befallen Loremaster Join Date: Dec 2004 Posts: 14	Well considering the state of mmorpg's if they want to put out the best product that entails pleasing their fans, who otherwise have plenty of other "parents" to choose from. I'm not speaking for myself, but its happened before and will happen again, there will be a mass exodus to the next new thing (dec 20). Their main concern is probably equal parts enticing new customers to join-while giving the current players (vets) reasons to stay.

12-10-2011, 07:49 PM	#75
Nashbry Loremaster Join Date: Nov 2004 Posts: 78	I know he is probably not working this weekend---probably partaking in some fine spirits---but Ole SmokeJumper needs to jump on this fast and clarify what he meant. I had an issue with the fact he said we would get credit for time subscribed to EQ2 and the time when our "live" subscriptions might have lapsed but we were subscribed on EQ2X---in other words they woulda-shoulda been added together (again I know overlapping time would not have counted and he said THAT part clearly.) But a GM responded to my ticket today explaining that No---they just took the vet age of the two that was greater and that is what we got stuck with---no time will be added, even though I was subscribed in some form. Seriously SJ put THIS fire out before it engulfs your CSR's and GM's as well----CLARIFY!

12-10-2011, 08:31 PM	#76
Dawkitty Loremaster Join Date: Apr 2009 Posts: 97	Ogren@Unrest_old wrote: Vet rewards were clarified long ago. SOE is changing their policies going forward, which is a decent gesture considering the changes to the game. Nobody has a RIGHT to vet rewards they didn't earn in the past. Get over yourselves and learn that you are not entitled to everything in this world Couple of things. Firstly, the change to vet rewards to be based on subscription time was fairly recent. Before it worked from creation date, period. Secondly, the vet rewards just plain aren't working properly at the moment, period. If they were, then the account which shows I have a 4 year vet reward would let me claim those rewards at the very least. And so far I can't even claim a one day reward, though I'll check again in an hour. Somehow I'm kinda doubting that it'll show up then, too. I'm just going to wait until monday to see if they clarify their statements, or announce a hotfix to get things into working order. Until then, I'm going to be assuming that we'll be getting vet rewards based purely on our account creation.

12-10-2011, 08:47 PM	#77
Suprchik407 Loremaster Join Date: Mar 2005 Posts: 180	yeah I had vet rewards on my gold yesterday and that evening I got on my silver and it had no rewards in the /claim. Not even the ones in the completed area so you can see what you already claimed from the window. Somethings not fixed from the "hotfix" and maybe its because they are trying to redo them for their new policy and it borked it? Im pretty sure I saw the vet rewards Thursday on the silver account. This announcement hits Friday night and mysteriously my vet rewards poof. Hrmmm sent petition as it should be account related but the blanket email I got from a GM said that if Im silver I probbaly wont be helped makes me wonder how else to resolve this issue besides subbing to Gold just for the rewards? knowledge base cant debug me, lol.

12-11-2011, 12:43 AM	#79
Iad Loremaster Join Date: Nov 2004 Posts: 250	Well, that sucks. It was expected though.

12-11-2011, 01:22 AM	#80
Wigg Server: Butcherblock Guild: The Chosen Rank: Gladiator Loremaster Join Date: Mar 2005 Posts: 463	Any reds want to respond as to why we don't just make this go by subscription date period now?? Just revert it back to the old equation.

12-11-2011, 04:34 AM	#81
Wurm Loremaster Join Date: Nov 2004 Posts: 2,003	MystsofLedge12 wrote: Technically the period from 08 to 10 when i let my sub go I should have been into a silver account. Technically no you would have not... since up to July 2010 there was no such thing as an silver account. __________________

12-11-2011, 06:29 AM	#82
KindredHeart Loremaster Join Date: Nov 2004 Posts: 339	I don't think I understand the point of these feedback threads. You say that you are going to start to listen to the players and tailor the game based upon our collective or majority voice ... but you make changes like this THEN ask us for feedback that truly means nothing AFTER the change has already been implemented. What do I think of this change? A player who played EQ1 for almost a decade and has been in EQ2 since launch - a loyal and dutiful subscriber the entire time? I think this stinks - I think you just completely devalued me as a customer! If you had allowed all the non-regular subscribers to START earning account time starting from now onward that would have been annoying but at least tolerable. But to give them retro credit all the way back to "account creation" as your [SJ] post suggests (despite the contrary rep response a poster provided above). Yeah whatever ... I'm completely over the illusion now that you've ever cared at all about what any of your long time players really think about the way you manage and change the game. So here's yet another feedback that you won't read and clearly don't care about. I just wish at this point you'd stop even bothering to post these "feedback" threads. There's some "feedback" to consider. __________________ Vallar (90 Mystic) Guild Leader - Devil's Rejects (Guk Server) http://gukrejects.guildportal.com

12-11-2011, 03:51 PM	#83
Buneary Loremaster Join Date: Nov 2004 Posts: 217	if this change is not retroactive... then what is the point?really really REALLY stupid on SoE's part.everyone should get the vet rewards based on their EQ2 account age. that's the way it WAS and it should have always stayed.so, make this retroactive. had account since EQ2 launched, should be getting 7-8 year vet rewards then.

12-11-2011, 05:32 PM	#84
KindredHeart Loremaster Join Date: Nov 2004 Posts: 339	What you're advocating is that people who formed their account at launch - left the game - and just now came back and are playing F2P would get the same rewards as people who have been here loyal subscribers and actively playing and PAYING for the game since launch. I don't see how that's in any way appropriate. __________________ Vallar (90 Mystic) Guild Leader - Devil's Rejects (Guk Server) http://gukrejects.guildportal.com

12-11-2011, 05:58 PM	#85
simianthief Lord Join Date: Nov 2010 Posts: 49	inserts troll post to get the ire of smokejumper Immune he says?! inserts wholly inappropriate about SJ's mom Still nothing? pulls hair out and run away screaming

12-12-2011, 08:36 AM	#87
EQ2Playa432 Loremaster Join Date: Dec 2004 Posts: 966	Furbaby@Nektulos wrote: Also, in my petition regarding former live and now silvers missing their vet rewards, they are aware and working on the fix. I just hope it's soon. My BL could sure use the adventure vitality refill about now.

12-12-2011, 09:09 AM	#88
darwich Loremaster Join Date: Feb 2006 Posts: 840	whine whine whine...

12-12-2011, 11:58 AM	#89
Aethn Tester Join Date: Nov 2004 Posts: 164	Atsushi wrote: Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday. I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses. You dont have an 11 year old account, you have a 7ish year old account. You're timein EQ1 has no bearing on EQ2 vet rewards, if so I would have 12 years and 9 months on 2 accounts, hehe. __________________

12-12-2011, 12:54 PM	#90
darwich Loremaster Join Date: Feb 2006 Posts: 840	Persyphony@Antonia Bayle wrote: Atsushi wrote: Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday. I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses. You dont have an 11 year old account, you have a 7ish year old account. You're timein EQ1 has no bearing on EQ2 vet rewards, if so I would have 12 years and 9 months on 2 accounts, hehe. you would think people would see that, and understand but NOOOO IM ENTITLED TO 12 year rewards NOW!! because i lack common sense!!