Frostfell Comes to Norrath! - Page 2

Cobalt Knight · 01-03-2012, 05:34 PM

GeniTracer wrote:

Just my two cents...
The in-game calendar says 01/03/2011 02:00 PM, for Frostfell to end. Taking the previouspost into consideration, that live events are usually stopped on a Tuesday,then is it wrong when times are quoted (unless otherwise stated), that such times would be PST?
Which implies that Frostfell should have still been running, only to end later...

Interesting, I think the in-game calendar may be the source of a lot of this confusion.

Running tight on time, I searched everywhere for an exact finish time so I could plan things out and get everything completed. The only source I found was the in-game calendar, which showed 12.00pm (midday) on the 3rd. Although not in the US, I play on a US server so am used to running to a Pacific clock, so I too took this to be Pacific time.

However, as different people seem to be seeing different times in the calendar, I am thinking that the calendar is maybe trying to calculate and display local time. If this is the case, it is failing miserably. I am in a Pacific+8 time zone, so if the official end time was actually entered into the calendar as 07.00am, I should have been seeing 03.00pm.

Either way, something has gone wrong with the end time displayed in the in-game calendar, resulting in confusion over the end time of event and missed opportunities to complete some of the Frostfell content.

CorpseGoddess · 01-03-2012, 07:04 PM

Maroger wrote:

Streppoch@Guk wrote:
Maroger wrote:
Isulith wrote:
The event was supposed to end today January 3, 2012 at 7:00 AM PST (when the usual hotfix happens). I am sorry for any confusion since we did not put an exact time in the original messaging.
Could you at least bring back the merchante for thos of us who saved up our token to use today for many toons. What happened was simply not FAIR.
We should not be punished due to your administrative failure. At least bring back the Merchant and the crafting tables.
There was no administrative failure. Frostfell messages EVERYWHERE have always said "until January 3rd". Hotfixes are always done on Tuesdays; special events are always taken down on Tuesdays.
The messages about the BONUS XP going THROUGH to midnight, January 3rd were only ever applied to the BONUS XP threads. They were NEVER mentioned in relation to Frostfell.
I think it's your Reading Comprehension Fail and Assumption Fail that's at play here, and not anything on the part of the Admins or Community people.
She has already said that they failed to list an end time - that failure is an ADMINISTRATIVE FAILURE. On and January 3rd does NOT END UNTIL MIDNIGHT TONIGHT -

Only after everybody pitched a fit did Isulith say this. Everything posted everywhere, with the exception of the calendar, said "until January 3rd". And since everything always ends at midnight, as it has since the beginning of EQ2 Time, I simply prepared for it to end at midnight on January 2nd (end of January 2nd, beginning of January 3rd). And look at that--no muss, no fuss. I got all my Frostfell stuff done and I'm good to go. The in-game calendar may have had the 3rd marked off, but seeing as how that one was the odd man out, I would tend to mark THAT one as the mistake and pay attention to all the others that are in agreement with one another.

As I said, reading comprehension. Frostfell threads said "until January 3rd". Bonus XP thread said "until 11:59 pm January 3rd". Two totally different things.

GeniTracer · 01-03-2012, 10:03 PM

a) Yes, everywhere (excluding in-game calendar) it was advertised as 'until 3rd Jan'b) Yes, there was no time put against the end time (admin fault) * Granted the oldies/veterans knows by now that if no time is given, it's usually the scheduled update time to be used *c) The in-game calendar may have been marked with an icon for the 3rd Jan. But if you go the actual starting date of Frostfell, there were actual times contained on that day. => Frostfell => Category: Frostfell => Start Date: 12/06/2011 07:00 PM => End Date: 01/03/2012 02:00 PM * This was the cause for confusion on my side and how many others out there? I and probably many others made the assumption the times used was in PST and planned accordingly. I would have had all mine done, in the end only missed 1 quest each for 11 characters and 2 quests for the 1 character *Understand that I'm saying the below, wearing my 'new to EQ2 and/or SOE games' hat:a) It should have been clear, like they do with the server farms being brought down for scheduled updates, 'on that day at this time'.b) If you're going to provide a feature like the in-game calendar, let it be at least insync with the advertised dates/times and clear on what the time means. If that end date in the in-game calendar had read 'End Date: 01/03/2012 07:00 AM (PST)', then it would have been clear, no confusion, no mess and no fuss SMILEY

CorpseGoddess · 01-03-2012, 10:28 PM

GeniTracer wrote:

a) Yes, everywhere (excluding in-game calendar) it was advertised as 'until 3rd Jan'b) Yes, there was no time put against the end time (admin fault) * Granted the oldies/veterans knows by now that if no time is given, it's usually the scheduled update time to be used *c) The in-game calendar may have been marked with an icon for the 3rd Jan. But if you go the actual starting date of Frostfell, there were actual times contained on that day. => Frostfell => Category: Frostfell => Start Date: 12/06/2011 07:00 PM => End Date: 01/03/2012 02:00 PM * This was the cause for confusion on my side and how many others out there? I and probably many others made the assumption the times used was in PST and planned accordingly. I would have had all mine done, in the end only missed 1 quest each for 11 characters and 2 quests for the 1 character *Understand that I'm saying the below, wearing my 'new to EQ2 and/or SOE games' hat:a) It should have been clear, like they do with the server farms being brought down for scheduled updates, 'on that day at this time'.b) If you're going to provide a feature like the in-game calendar, let it be at least insync with the advertised dates/times and clear on what the time means. If that end date in the in-game calendar had read 'End Date: 01/03/2012 07:00 AM (PST)', then it would have been clear, no confusion, no mess and no fuss

Fair enough. And yes, I admit I'm being the old, crotchedy "been here forever, known it since dinosaurs" player. I had a hellacious day at work and it rubbed off.

Plus, I respond well to bullet point outlines. I can't help it, I'm an admin assistant.

01-03-2012, 05:34 PM	#31
Cobalt Knight Loremaster Join Date: Nov 2004 Posts: 72	GeniTracer wrote: Just my two cents... The in-game calendar says 01/03/2011 02:00 PM, for Frostfell to end. Taking the previouspost into consideration, that live events are usually stopped on a Tuesday,then is it wrong when times are quoted (unless otherwise stated), that such times would be PST? Which implies that Frostfell should have still been running, only to end later... Interesting, I think the in-game calendar may be the source of a lot of this confusion. Running tight on time, I searched everywhere for an exact finish time so I could plan things out and get everything completed. The only source I found was the in-game calendar, which showed 12.00pm (midday) on the 3rd. Although not in the US, I play on a US server so am used to running to a Pacific clock, so I too took this to be Pacific time. However, as different people seem to be seeing different times in the calendar, I am thinking that the calendar is maybe trying to calculate and display local time. If this is the case, it is failing miserably. I am in a Pacific+8 time zone, so if the official end time was actually entered into the calendar as 07.00am, I should have been seeing 03.00pm. Either way, something has gone wrong with the end time displayed in the in-game calendar, resulting in confusion over the end time of event and missed opportunities to complete some of the Frostfell content. __________________ Valltor 90 Paladin Butcherblock Server

01-03-2012, 07:04 PM	#32
CorpseGoddess Loremaster Join Date: Mar 2006 Location: Vancouver, BC Posts: 1,774	Maroger wrote: Streppoch@Guk wrote: Maroger wrote: Isulith wrote: The event was supposed to end today January 3, 2012 at 7:00 AM PST (when the usual hotfix happens). I am sorry for any confusion since we did not put an exact time in the original messaging. Could you at least bring back the merchante for thos of us who saved up our token to use today for many toons. What happened was simply not FAIR. We should not be punished due to your administrative failure. At least bring back the Merchant and the crafting tables. There was no administrative failure. Frostfell messages EVERYWHERE have always said "until January 3rd". Hotfixes are always done on Tuesdays; special events are always taken down on Tuesdays. The messages about the BONUS XP going THROUGH to midnight, January 3rd were only ever applied to the BONUS XP threads. They were NEVER mentioned in relation to Frostfell. I think it's your Reading Comprehension Fail and Assumption Fail that's at play here, and not anything on the part of the Admins or Community people. She has already said that they failed to list an end time - that failure is an ADMINISTRATIVE FAILURE. On and January 3rd does NOT END UNTIL MIDNIGHT TONIGHT - Only after everybody pitched a fit did Isulith say this. Everything posted everywhere, with the exception of the calendar, said "until January 3rd". And since everything always ends at midnight, as it has since the beginning of EQ2 Time, I simply prepared for it to end at midnight on January 2nd (end of January 2nd, beginning of January 3rd). And look at that--no muss, no fuss. I got all my Frostfell stuff done and I'm good to go. The in-game calendar may have had the 3rd marked off, but seeing as how that one was the odd man out, I would tend to mark THAT one as the mistake and pay attention to all the others that are in agreement with one another. As I said, reading comprehension. Frostfell threads said "until January 3rd". Bonus XP thread said "until 11:59 pm January 3rd". Two totally different things. __________________

01-03-2012, 10:28 PM	#34
CorpseGoddess Loremaster Join Date: Mar 2006 Location: Vancouver, BC Posts: 1,774	GeniTracer wrote: a) Yes, everywhere (excluding in-game calendar) it was advertised as 'until 3rd Jan'b) Yes, there was no time put against the end time (admin fault) * Granted the oldies/veterans knows by now that if no time is given, it's usually the scheduled update time to be used c) The in-game calendar may have been marked with an icon for the 3rd Jan. But if you go the actual starting date of Frostfell, there were actual times contained on that day. => Frostfell => Category: Frostfell => Start Date: 12/06/2011 07:00 PM => End Date: 01/03/2012 02:00 PM This was the cause for confusion on my side and how many others out there? I and probably many others made the assumption the times used was in PST and planned accordingly. I would have had all mine done, in the end only missed 1 quest each for 11 characters and 2 quests for the 1 character *Understand that I'm saying the below, wearing my 'new to EQ2 and/or SOE games' hat:a) It should have been clear, like they do with the server farms being brought down for scheduled updates, 'on that day at this time'.b) If you're going to provide a feature like the in-game calendar, let it be at least insync with the advertised dates/times and clear on what the time means. If that end date in the in-game calendar had read 'End Date: 01/03/2012 07:00 AM (PST)', then it would have been clear, no confusion, no mess and no fuss Fair enough. And yes, I admit I'm being the old, crotchedy "been here forever, known it since dinosaurs" player. I had a hellacious day at work and it rubbed off. Plus, I respond well to bullet point outlines. I can't help it, I'm an admin assistant. __________________

01-03-2012, 10:03 PM	#33
GeniTracer Loremaster Join Date: Aug 2009 Posts: 9	a) Yes, everywhere (excluding in-game calendar) it was advertised as 'until 3rd Jan'b) Yes, there was no time put against the end time (admin fault) * Granted the oldies/veterans knows by now that if no time is given, it's usually the scheduled update time to be used c) The in-game calendar may have been marked with an icon for the 3rd Jan. But if you go the actual starting date of Frostfell, there were actual times contained on that day. => Frostfell => Category: Frostfell => Start Date: 12/06/2011 07:00 PM => End Date: 01/03/2012 02:00 PM This was the cause for confusion on my side and how many others out there? I and probably many others made the assumption the times used was in PST and planned accordingly. I would have had all mine done, in the end only missed 1 quest each for 11 characters and 2 quests for the 1 character *Understand that I'm saying the below, wearing my 'new to EQ2 and/or SOE games' hat:a) It should have been clear, like they do with the server farms being brought down for scheduled updates, 'on that day at this time'.b) If you're going to provide a feature like the in-game calendar, let it be at least insync with the advertised dates/times and clear on what the time means. If that end date in the in-game calendar had read 'End Date: 01/03/2012 07:00 AM (PST)', then it would have been clear, no confusion, no mess and no fuss