|
Notices |
![]() |
Thread Tools |
![]() |
#31 |
Philosopher
Join Date: Nov 2010
Posts: 14
|
![]() Nadirah@Crushbone wrote:
A man walks up and stabs you in the leg. Does it hurt any less because some other man has shot you in the face last week? Comparing junk to worse junk as a defense of said junk is... pointless? The fact is, they have had over 9 months to look at this. They, being SOE, have done the very SOE thing. They slap together something, test it, see its broken, and push it to live. Then, they fix some of it (eventually), tell you the rest is fine (when its not), and still expect your $15 a month. Half the people on this forum are all ga-ga over new stats that should have been fixed 9 months ago. So... by making you wait for a fix, you're now suddenly happy that its fixed... kind of... and because its SOE, you expect utter failure... and since its just "mostly" utter failure you're happy? Anyone here able to get away with this at their job? Do something half***ed, then when you get caught, don't do anything about it for 9 months... then half*** the fix - and have your boss applaud you for it? If you do, I would like an application. |
![]() |
![]() |
![]() |
#32 |
The Vigilant
Join Date: Nov 2004
Posts: 1,250
|
![]() Jerokane@Antonia Bayle wrote:
If you mean the TT class armor, yup. My INQ has frickin AGI stats on his armor now. Between that and his sceptre losing WIS to now be a Fighter item .. he weaponless and wonky armored. Honestly, I am goingto wait a bit til they fix this cluster***k. |
![]() |
![]() |
![]() |
#33 |
Loremaster
Join Date: Jun 2009
Posts: 1,739
|
![]() Varleyne@Splitpaw wrote:
they have one but it is underutilized. i do not want a rollback. i put work into my characters. the problems should have been expected, based on SOE history, and they are not game threatening. they will get them fixed in the coming weeks. why they dont do it when its on test is beyond me. |
![]() |
![]() |
![]() |
#34 |
Loremaster
Join Date: Dec 2004
Posts: 48
|
![]() Do like they did for Dallas and pretend it was a nitemare. Just when you think they couldnt possible worsen the game, /one hand clap for you. |
![]() |
![]() |
![]() |
#35 |
Loremaster
Join Date: Nov 2005
Posts: 2,887
|
![]() Duckschu wrote:
You missed my point. There HAVE been worse updates. People keep saying this is the worst update they've done. ITS NOT. THAT was my point. Of course you didn't read what I said. That said, this update, I could log in. Others I could not, where as other people did not have that problem the same update. Different stuff happens to different people. And there have been worse updates. This is NOT the worst one. |
![]() |
![]() |
![]() |
#36 |
Loremaster
Join Date: Nov 2005
Posts: 2,887
|
![]() Tigress wrote:
A lot of stuff on test doesn't get noticed. The itemization thing they should have seen but my guess is they figured it was a small enough problem affecting a small enough number of players that it was safe to push the update and fix it after since the majority of it was done. Also, if people recall, they mentioned some things get put in the update but never pushed to the test server right before the update goes live. That change they make can cause unexpected things to happen on live that did not happen on test. If you wait till everything is relatively stable before putting out a product, you can lose revenue and/or funding. In Blizzard's case, for example, Activision starts getting hissy if stuff doesn't go out in time. Other publishers and backers will cut funding entirely if you don't get the product out in time. This isn't really that bad when you look at the entire picture and not just at SoE in general. I've seen MUCH worse in games, games that SoE has no hand in.Just because its a different company doesn't mean they don't have to follow industry standards either. SoE is a business first. There's standards for them. What the community wants isn't always the same as what the company needs to do. |
![]() |
![]() |
![]() |
#37 |
Loremaster
Join Date: Nov 2005
Posts: 252
|
![]() Nadirah@Crushbone wrote:
I've been playing off and on since 2005 and never even used a superlative to describe this update, thanks. But this GU does strike me as quite bad. And unsettling. Why? Because even with an undeniably talented, if overly sanguine and RMT-happy, new executive producer and a dev team that's been wiped clean more times than an old window, the same subpar, careless crap happens over and over. It's obviously an institutional problem that nothing short of an act of God can redress at this point. For the short term, though, they'd be doing themselves a favor by cracking down on those "in charge" of game mechanics. Not naming names (in this post). |
![]() |
![]() |
![]() |
#38 |
Philosopher
Join Date: Nov 2010
Posts: 14
|
![]() Too bad this was a patch and not content. Then I could possibly maybe see the rush to get it out. Since this was only a patch... and one long overdue... I fail to see the need to rush it. |
![]() |
![]() |
![]() |
#39 |
Loremaster
Join Date: Nov 2005
Posts: 252
|
![]() Nadirah@Crushbone wrote:
|
![]() |
![]() |
![]() |
#40 |
Loremaster
Join Date: Mar 2005
Posts: 1,834
|
![]() Ridolain@Antonia Bayle wrote:
http://forums.station.sony.com/eq2/...topic_id=503981 Gninja wrote:
Not sure, but maybe check faction merchant in Bonemire to see if new faction armor is there?
__________________
"...Gibbets, son. Nothing else in the world smells like that. I love the smell of carrion in the morning. You know, one time we had Freeport TG defended, pvp for 12 hours. When it was all over, I walked to their revive spot. We didn't find one of 'em, not one stinkin' QQ body. The smell, you know that putrescent smell, the whole writ house. Smelled like… victory..." - Apocalypse Gnome |
![]() |
![]() |
![]() |
#41 |
Loremaster
Join Date: Jun 2008
Posts: 207
|
![]() Phaedrella wrote:
That's a balancing act, though: if you don't give the majority of the community what it wants, you lose their $$$. Keeping their $$$, as well as getting new $$$, IS what a company needs to do. As for my character - this reitemization looks to make my 62 Inquisitor more powerful, but I didn't need to be more powerful. However, it only took me one check on the broker to see all the oversights/mistakes the script produced. Again, folks, it's stuff like this that makes me feel relieved to have a Silver subscription on Freeport as my main toon! But I paid monthly subs to SOE for EQ & EQ2 for many years, so I feel your pain.
__________________
"...We will not have this thread on the forums..." ~Kiara, 07/27/2009 20:59:52 |
![]() |
![]() |
![]() |
#42 |
Loremaster
Join Date: Nov 2005
Posts: 2,887
|
![]() I'm not arguing this isn't a bad update. I honestly don't think its as bad as everyone is saying, and I also don't believe it'd be much better if they held off on it for another six months even. And even if they did lose cash from the unhappy people by pushing it early, they'd still lose cash by holding on to it and waiting for however long they "needed" to. It's a risk assesssment that any business needs to take, and pushing it now was their assessment of least risk. I'm just stating what should be the obvious. However it seems a lot of people keep holding on to that 'the customer is always right' mindset and are acting like they're entitled to something they're not. The customer is NOT always right. It's one of the first things they teach you in business courses. |
![]() |
![]() |
![]() |
#43 |
Loremaster
Join Date: Jun 2009
Posts: 1,739
|
![]() Nadirah@Crushbone wrote:
i was not talking about test they do underutilize test, as well. |
![]() |
![]() |
![]() |
#44 |
Loremaster
Join Date: Nov 2005
Posts: 252
|
![]() Nadirah@Crushbone wrote:
I never said the customer is always right. But I also don't invoke business dogma like holy writ, so I'll put things simply: they're sloppy. |
![]() |
![]() |
![]() |
#45 |
Loremaster
Join Date: Nov 2005
Posts: 2,887
|
![]() Tigress wrote:
They underutilize test because test is more full of "I want to do the new content so i can figure out how to beat it FIRST on live" and "I want to see what they broke with my character" more so than "I want to make sure there aren't any bugs". |
![]() |
![]() |
![]() |
#46 |
Loremaster
Join Date: Jun 2009
Posts: 1,739
|
![]() Nadirah@Crushbone wrote:
they may be true; however, when bugs are reported and posted on test & not fixed before an update, then that is SOE's fault and not the community's. |
![]() |
![]() |
![]() |
#47 |
Loremaster
Join Date: Jan 2005
Location: Oslo, Norway
Posts: 652
|
![]() Neskonlith wrote:
Already checked! Nothing there! They just need to put up a merchant at Tenebrous tangle to exchange the broken gear for the fixed ones!! They have done it before with the old level20 armor quest line. So don't understand why they can't do it with the Cloud Mount quest line! /facepalm |
![]() |
![]() |
![]() |
#48 |
Loremaster
Join Date: Nov 2005
Posts: 2,887
|
![]() Phaedrella wrote:
I wasn't referring to anyone specifically or I would have specified names. I don't always refer directly to the person(s) I quote, I refer to the ideas posted in their posts. This whole thread stinks of entitlement, ignorance of standards and policy, and quite frankly, I get nauseated reading most of these posts. I'm done with this thread for now at least at any rate. I'm tired of arguing logic with people that think too highly of themselves. Yes, the update was likely not ready. Yes, they probably deemed the item "bugs"(i feel most of those were intentional since the items could have gone in a few different ways tbh) were a lower risk than delaying the update. I'm done trying to get it through people's heads though. They're gonna think what they want. |
![]() |
![]() |
![]() |
#49 |
Loremaster
Join Date: Jan 2005
Location: Oslo, Norway
Posts: 652
|
![]() Nadirah@Crushbone wrote:
I think people are more likely fed up with you trolling every single thread on this forum! The only one here with self entitlement and utter arrogance is you. |
![]() |
![]() |
![]() |
#50 |
Journeyman
Join Date: Aug 2011
Posts: 193
|
![]() Nadirah@Crushbone wrote:
My apologies, for feeling somewhat "entitled" to log in to the account I'm paying for.
__________________
The Swashy formerly known as Flaye, now retired Talechaser Tuckpaw, Troubador of Permafrost |
![]() |
![]() |
![]() |
#51 |
Loremaster
Join Date: Dec 2006
Location: California
Posts: 504
|
![]() Jerokane@Antonia Bayle wrote:
Actually I'm pretty bored with work this afternoon and have been having a good time reading Nadirah's umm informative posts here and elsewhere. Things need to be fixed on this GU and in this case it isn't about entitlement. Plus "The customer is always right" has made a very nice profit where I work |
![]() |
![]() |
![]() |
#52 |
Loremaster
Join Date: Nov 2005
Posts: 252
|
![]() Nadirah@Crushbone wrote: This whole thread stinks of entitlement, ignorance of standards and policy, and quite frankly, I get nauseated reading most of these posts. I find your continued defense of shoddy implementation by means of business school smoke and mirrors utterly baffling, to be honest. One would think your first impulse as an "expert" would be to call a spade a spade: this is a dysfunctional organization that fails basic standards of competent vetting. But it doesn't take an MBA (speaking of entitlement) to see that. |
![]() |
![]() |
![]() |
#53 |
Philosopher
Join Date: Nov 2010
Posts: 14
|
![]() Nadirah@Crushbone wrote:
The customer is not always right may be the first thing they teach you in business school, but I am fairly certain they also teach you to make a product that your customers want. Who the heck cares if SOE wants their game to be exactly like X. If none of their customers want it that way, they will leave. The customer may not always be right, but when you change your product in such a way that the majority of your customers are impacted, you better well make sure that your product is one your customers will be happy with. Judging by the ever declining live populations and the fairly stagnant freeport population, I don't see SOE succeeding at this. Look through the threads. People expect, yes expect, SOE to royally screw up GU's. They've done it so many times most veteran players aren't even surprised by the magnitude of the screw ups. And yes, this is a screw up that could have EASILY been avoided for the most part. A random sampling of a few items when you've changed thousands and thousands is sloppy. Its lazy. Its poor business. It is frankly something that just won't fly anywhere but in a video game (and possibly cell phone providers - they rank among the lowest in customer service ratings - all of them). If you want to talk about how SOE is saving the bottom line in business terms, then get educated and come back. We'll have a real discussion then. We'll talk about how companies do things like risk management. They ensure to the best of their abilities that their data is safe (and won't get hacked). They do focus groups with a wide variety of customers, then release new / adjusted products in limited markets (test server for this discussion). Then, they review that data from the test markets, make minor changes or scrap the whole works when it looks like it will be a flop. You don't see companies like McDonald's (for example) creating a new sandwhich, testing it on 10 people, then, when 7 of those 10 people say "meh, its alright, but I won't order it", change their entire menu to only serve that sandwhich do you? No. You don't - because anywhere but in a video game, that's just stupid. |
![]() |
![]() |
![]() |
#54 |
Server: Nagafen
Guild: Highkeep Heros
Rank: Veteran Raider
Loremaster
Join Date: Jan 2006
Posts: 79
|
![]() darwich wrote: While i dont share your anger.. (leads to the darkside it does).. i agree this should not have been pushed live with the same known bugs that have been all over the boards since GU61 hit test.. I honestly logged in, and changed a toon, then my armor all re-equipped itself, AA's werent totally reset, then were spent, then reset again.. i logged off.. Why bother until they fix it? I am a quality manager and this type of poor quality would take heads if it was sent to the customer... I have to agree, in any other industry including software development you'd be shot for producing a product this bad. Problem is this isn't exactly a new thing for this Development team and it's sad that they will not learn anything since they don't listen to their testers due to what I can see as pure ignorance. Keep it up. It's only a matter of time before your clients move elseware and you have to find a new job. Will you put the destruction of such a well known franchise such as EverQuest on your Curriculum Vitae?
__________________
Brigand of Vene....err Naga.....er Antonia Bayle since long long ago. |
![]() |
![]() |
![]() |
#55 |
Loremaster
Join Date: Apr 2005
Posts: 3,217
|
![]() Duckschu wrote:
Spot on |
![]() |
![]() |