EQ2 Forum Archive @ EQ2Wire

 

Go Back   EQ2 Forum Archive @ EQ2Wire > EverQuest II > Support Forums > Tech Area > General Tech Support Questions
Members List

Notices

Reply
Thread Tools
Unread 02-23-2011, 02:39 AM   #601
Zaganoth

Lord
 
Join Date: May 2010
Posts: 14
Default

god6455 wrote:

Once Again, YOU CAN STILL PLAY EQ2. maybe not on your server, BUT YOU CAN STILL PLAY. thus, your money is being put to use. They dont say were using your 15$ for your server and your server only. DEAL WITH IT! PLAAY A DIFFERENT SERVER!

Yes, but the expansion is high level content. So those who bought the expansion are losing money on what they paid for. If they start a new character on another server, they cannot utilize the content.

Zaganoth is offline   Reply With Quote
Unread 02-23-2011, 02:39 AM   #602
Mistrust

Newbie
 
Join Date: Feb 2011
Posts: 7
Default

Ruon@Blackburrow wrote:

Lalen@Everfrost wrote:

TSR-JoshuaM wrote:

Slip@Everfrost wrote:

Josh,

Someone just told me it takes 4-10hrs to complete a process like this. Then there's the testing. Is that right? If so I'm going to bed.

According to Rothgar himself, they are trying to get it up sooner rather than later.  There is no set time on how long this process will take but I wouldn't assume 4-10hours based on Rothgar's input.  Issues occur, as we all know, and it may be delayed, but I have not received anything to assume that at this time.

Hey Josh, I'm not sure what SOE's policies are but here is what I use to do for my web hosting company some years back.  If an issue normally would take 5 hours, the client was told 10 hours, if an issue took 5 days, the client was told 10 days.

WHY: Murphy's Law was a big factor however when a customer sees "10 hours!" they immediately get mad, then "oh ok..."  but when it comes up early, usually that appreciation for your hard work and having that customer look at you like you were some super-hero for beating your own deadline was always priceless.

Thats my suggestion to you guys.  Keeping your customers on edge like this for a half of a day's worth of daylight/nightlight is unacceptable when some time-table could be given such as "it is not likely to be up in 12 hours" or "I wouldn't wait up tonight for it" etc... something to give those customers sitting here right now getting more and more steamed something to chill out on.

Actually, hours ago, someone called SOE Customer Service, and were told 24 to 48 hours...so yeah, we already got that info...

Yeah, this is a guildie of ours that we are in contact with.

Mistrust is offline   Reply With Quote
Unread 02-23-2011, 02:39 AM   #603
Tynker

Loremaster
Tynker's Avatar
 
Join Date: Mar 2005
Posts: 25
Default

Just curious... since our play server is down anyhow.. does anyone know if there are updates to Profitt UI? Would be nice to have that updated while we wait SMILEY

I went to the interface site but didnt find anything recent

__________________
Tynker is offline   Reply With Quote
Unread 02-23-2011, 02:39 AM   #604
Lyrikk

Loremaster
Lyrikk's Avatar
 
Join Date: Oct 2006
Posts: 11
Default

god6455 wrote:

Once Again, YOU CAN STILL PLAY EQ2. maybe not on your server, BUT YOU CAN STILL PLAY. thus, your money is being put to use. They dont say were using your 15$ for your server and your server only. DEAL WITH IT! PLAAY A DIFFERENT SERVER!

/nod

it's what happens when you put all your eggs(toons) in one basket(server)

Lyrikk is offline   Reply With Quote
Unread 02-23-2011, 02:39 AM   #605
ffxiedyn

Loremaster
 
Join Date: Jul 2010
Posts: 7
Default

god6455 wrote:

Once Again, YOU CAN STILL PLAY EQ2. maybe not on your server, BUT YOU CAN STILL PLAY. thus, your money is being put to use. They dont say were using your 15$ for your server and your server only. DEAL WITH IT! PLAAY A DIFFERENT SERVER!

Only if I buy more character slots and start a new character...that I would not play once my server comes back up...

I do not see that as a wise investment of my money.

ffxiedyn is offline   Reply With Quote
Unread 02-23-2011, 02:39 AM   #606
god6455

Loremaster
 
Join Date: Jul 2005
Posts: 15
Default

Lalen@Everfrost wrote:

god6455 wrote:

Once Again, YOU CAN STILL PLAY EQ2. maybe not on your server, BUT YOU CAN STILL PLAY. thus, your money is being put to use. They dont say were using your 15$ for your server and your server only. DEAL WITH IT! PLAAY A DIFFERENT SERVER!

Psssst!   How many MMO's are there out there that you play in which reset every so often or force you to play a new character without your willing to do so?  Case and Point.

if you dont like what they do, stop paying. done.

god6455 is offline   Reply With Quote
Unread 02-23-2011, 02:40 AM   #607
Hirofortis

Loremaster
Hirofortis's Avatar
 
Join Date: Jan 2005
Posts: 610
Default

Ooo, maybe we can get some free race change potions and the like. SMILEY That would be awesome. SMILEY

Hirofortis is offline   Reply With Quote
Unread 02-23-2011, 02:40 AM   #608
Amnerys

Community Team
Amnerys's Avatar
 
Join Date: Jun 2008
Posts: 2,317
Default

In case it hasn't been mentioned here, the 12 Days of Velious deals...today being Othmir Day in particular...will be extended for those who weren't able to take advantage of a particular deal. So I'm pretty sure Everfrost will get both the Othmir Day and the Guild XP Day on Wednesday, assuming all goes well and the team (who are into their 15th hour here today) get everything working. SMILEY

Don't forget that Thursday is Free Transfer Day, so if you feel really doomed by your choice of server, you can take advantage of that deal and find a new home. SMILEY

Amnerys is offline   Reply With Quote
Unread 02-23-2011, 02:40 AM   #609
Baelsai
Server: Everfrost
Guild: Alpha Legion
Rank: Noble Alts

Loremaster
 
Join Date: Dec 2004
Posts: 1
Default

Right....
Baelsai is offline   Reply With Quote
Unread 02-23-2011, 02:41 AM   #610
Zaganoth

Lord
 
Join Date: May 2010
Posts: 14
Default

Tynker wrote:

Just curious... since our play server is down anyhow.. does anyone know if there are updates to Profitt UI? Would be nice to have that updated while we wait

I went to the interface site but didnt find anything recent

So far it appears only recipe windows are effected. But without being able to play i cannot confirm or deny this.

Zaganoth is offline   Reply With Quote
Unread 02-23-2011, 02:41 AM   #611
Slip
Server: Everfrost
Guild: Wrath
Rank: Senior Officer

Loremaster
Slip's Avatar
 
Join Date: Dec 2004
Posts: 36
Default

Feyero@Blackburrow wrote:

Slip@Everfrost wrote:

Hey Fey - How you doin?

Hey Slip good to see ya.  Just hoping to see some new content tonight

@ Joshua - Thanks for your reply, thanks for hanging with us in this thread.

@ Fey -Me too. Looks like it will be tomorrow for me.

@ Morticha - Seriously lol See you in game tomorrow *cross fingers*

Slip is offline   Reply With Quote
Unread 02-23-2011, 02:42 AM   #612
Lalen
Server: Everfrost
Guild: Divine Reapers
Rank: Elder Officer

Loremaster
Lalen's Avatar
 
Join Date: Jan 2009
Posts: 766
Default

god6455 wrote:

Lalen@Everfrost wrote:

god6455 wrote:

Once Again, YOU CAN STILL PLAY EQ2. maybe not on your server, BUT YOU CAN STILL PLAY. thus, your money is being put to use. They dont say were using your 15$ for your server and your server only. DEAL WITH IT! PLAAY A DIFFERENT SERVER!

Psssst!   How many MMO's are there out there that you play in which reset every so often or force you to play a new character without your willing to do so?  Case and Point.

if you dont like what they do, stop paying. done.

So you're saying you wouldn't mind swaping out server hardware with us?  Hey Josh!  You herd it from God6455 here, go grab his server swap it out, he don't mind!  That sucker will pay regardless!

But at any rate, thumbs up for your total avoidance of the question... Way to go on not even listing EQ =)  Again... Case and Point.

__________________
Quote: Patch Notes

All ground mounts have received a large boost in speed.


So they can now outrun FLYING mounts in the air?

EPIC FAIL

Lalen is offline   Reply With Quote
Unread 02-23-2011, 02:42 AM   #613
Mistrust

Newbie
 
Join Date: Feb 2011
Posts: 7
Default

Zaganoth wrote:

god6455 wrote:

Once Again, YOU CAN STILL PLAY EQ2. maybe not on your server, BUT YOU CAN STILL PLAY. thus, your money is being put to use. They dont say were using your 15$ for your server and your server only. DEAL WITH IT! PLAAY A DIFFERENT SERVER!

Yes, but the expansion is high level content. So those who bought the expansion are losing money on what they paid for. If they start a new character on another server, they cannot utilize the content.

@ God

That works if they allowed us a free transfer of our characters to another server. I reiterate 2 accounts FILLED... I'm not paying another dime to this Ca$h $cam.

@Zaganoth

That also is a true point... This techincally means that it is a failure of product upon delivery date, etc...

Thankfully some credit card companies allow for 60 days to cancel a payment if the product is not delivered, or falsly advertised, so long as you no longer have it, which in the digital world is simply deleting the digital download.

Mistrust is offline   Reply With Quote
Unread 02-23-2011, 02:42 AM   #614
RaunII

Loremaster
 
Join Date: Feb 2005
Posts: 391
Default

For anyone that still can't understand why people would be miffed about this kind of a delay...picture this situation: You walk into a bank...you open a checking account. A few days later you deposit $54.98. They tell you the funds will post to your account by tomorrow. You should be able to use that money all month, without any charges, but you write a check a week later, and the check bounces. You call the bank, and ask them what happened, and they don't know, but they assure you that the problem is temporary and should be fixed soon. They inform you that you cannot have the $54.98 back, and cannot confirm that they will take care of the bounced check, or that you will receive any form of compensation for it. Would you still do business with that bank? With that being said, feel free to discuss how asking for compensation or a roll back is unreasonable. Or we can go back to talking about the Hamster and Trident Layers...
RaunII is offline   Reply With Quote
Unread 02-23-2011, 02:45 AM   #615
Bleuty
Server: Everfrost
Guild: Strangers With Candy
Rank: Guardian of the Candy Dish

Loremaster
Bleuty's Avatar
 
Join Date: Oct 2008
Posts: 119
Default

I can care less I'm playing Angry Birds to pass by the time

Bleuty is offline   Reply With Quote
Unread 02-23-2011, 02:45 AM   #616
Nugan

Loremaster
Nugan's Avatar
 
Join Date: Nov 2008
Posts: 44
Default

Rothgar wrote:

I just wanted to post an update for Everfrost players.  We have a new server build that we are preparing that should hopefully correct the problem that was occuring with your server today.

We hope to have it up and tested within 30-60 minutes.

Wassup Rothgar? been a full 60 minutes... Guess sony failed us yet again SMILEY

Nugan is offline   Reply With Quote
Unread 02-23-2011, 02:47 AM   #617
god6455

Loremaster
 
Join Date: Jul 2005
Posts: 15
Default

Sad truth is, all this talk and complaining, and you'll all wait untill they come up.... and carry on. Giggity Giggity

god6455 is offline   Reply With Quote
Unread 02-23-2011, 02:50 AM   #618
njsdca

Loremaster
 
Join Date: Feb 2009
Posts: 4
Default

Mistrust wrote:

Zaganoth wrote:

god6455 wrote:

Once Again, YOU CAN STILL PLAY EQ2. maybe not on your server, BUT YOU CAN STILL PLAY. thus, your money is being put to use. They dont say were using your 15$ for your server and your server only. DEAL WITH IT! PLAAY A DIFFERENT SERVER!

Yes, but the expansion is high level content. So those who bought the expansion are losing money on what they paid for. If they start a new character on another server, they cannot utilize the content.

@ God

That works if they allowed us a free transfer of our characters to another server. I reiterate 2 accounts FILLED... I'm not paying another dime to this Ca$h $cam. 

@Zaganoth

That also is a true point... This techincally means that it is a failure of product upon delivery date, etc...

Thankfully some credit card companies allow for 60 days to cancel a payment if the product is not delivered, or falsly advertised, so long as you no longer have it, which in the digital world is simply deleting the digital download.

EULA?!  HOW DO THEY WORK!?  You should read it.  It laughs at your attempt to 'strongarm' a company on their web forum (ROFL) by threatening to contest the payment.  I wonder what will happen when the fraud team then shows the legally solid EULA to your issuing bank...  sounds like your own bank's fraud department will get involved.  GL!!!

njsdca is offline   Reply With Quote
Unread 02-23-2011, 02:51 AM   #619
Tynker

Loremaster
Tynker's Avatar
 
Join Date: Mar 2005
Posts: 25
Default

wow... over 5 minutes and no new post..

*checks*... hmm.. nope still down.. SMILEY

__________________
Tynker is offline   Reply With Quote
Unread 02-23-2011, 02:51 AM   #620
god6455

Loremaster
 
Join Date: Jul 2005
Posts: 15
Default

njsdca wrote:

Mistrust wrote:

Zaganoth wrote:

god6455 wrote:

Once Again, YOU CAN STILL PLAY EQ2. maybe not on your server, BUT YOU CAN STILL PLAY. thus, your money is being put to use. They dont say were using your 15$ for your server and your server only. DEAL WITH IT! PLAAY A DIFFERENT SERVER!

Yes, but the expansion is high level content. So those who bought the expansion are losing money on what they paid for. If they start a new character on another server, they cannot utilize the content.

@ God

That works if they allowed us a free transfer of our characters to another server. I reiterate 2 accounts FILLED... I'm not paying another dime to this Ca$h $cam. 

@Zaganoth

That also is a true point... This techincally means that it is a failure of product upon delivery date, etc...

Thankfully some credit card companies allow for 60 days to cancel a payment if the product is not delivered, or falsly advertised, so long as you no longer have it, which in the digital world is simply deleting the digital download.

EULA?!  HOW DO THEY WORK!?  You should read it.  It laughs at your attempt to 'strongarm' a company on their web forum (ROFL) by threatening to contest the payment.  I wonder what will happen when the fraud team then shows the legally solid EULA to your issuing bank...  sounds like your own bank's fraud department will get involved.  GL!!!

+1

god6455 is offline   Reply With Quote
Unread 02-23-2011, 02:52 AM   #621
Slip
Server: Everfrost
Guild: Wrath
Rank: Senior Officer

Loremaster
Slip's Avatar
 
Join Date: Dec 2004
Posts: 36
Default

Angry Birds? Isn't that the remake of an old Hitchcock movie?

Gimme some candy! SMILEY

Slip is offline   Reply With Quote
Unread 02-23-2011, 02:54 AM   #622
Controlor

Loremaster
 
Join Date: Nov 2004
Posts: 767
Default

I have been enjoying shooting people in the face... IN THE FACE..... in CoD: Black Ops.

Controlor is offline   Reply With Quote
Unread 02-23-2011, 02:54 AM   #623
radlih

Loremaster
 
Join Date: Nov 2004
Posts: 25
Default

For many of us, we did not have a choice in the server, it was selected for us.

radlih is offline   Reply With Quote
Unread 02-23-2011, 02:55 AM   #624
god6455

Loremaster
 
Join Date: Jul 2005
Posts: 15
Default

Controlor wrote:

I have been enjoying shooting people in the face... IN THE FACE..... in CoD: Black Ops.

IN THE FACE! giggity

god6455 is offline   Reply With Quote
Unread 02-23-2011, 02:55 AM   #625
Zaganoth

Lord
 
Join Date: May 2010
Posts: 14
Default

njsdca wrote:

Mistrust wrote:

Zaganoth wrote:

god6455 wrote:

Once Again, YOU CAN STILL PLAY EQ2. maybe not on your server, BUT YOU CAN STILL PLAY. thus, your money is being put to use. They dont say were using your 15$ for your server and your server only. DEAL WITH IT! PLAAY A DIFFERENT SERVER!

Yes, but the expansion is high level content. So those who bought the expansion are losing money on what they paid for. If they start a new character on another server, they cannot utilize the content.

@ God

That works if they allowed us a free transfer of our characters to another server. I reiterate 2 accounts FILLED... I'm not paying another dime to this Ca$h $cam. 

@Zaganoth

That also is a true point... This techincally means that it is a failure of product upon delivery date, etc...

Thankfully some credit card companies allow for 60 days to cancel a payment if the product is not delivered, or falsly advertised, so long as you no longer have it, which in the digital world is simply deleting the digital download.

EULA?!  HOW DO THEY WORK!?  You should read it.  It laughs at your attempt to 'strongarm' a company on their web forum (ROFL) by threatening to contest the payment.  I wonder what will happen when the fraud team then shows the legally solid EULA to your issuing bank...  sounds like your own bank's fraud department will get involved.  GL!!!

Can not agree to an EULA of an expansion I cannot log into.

Zaganoth is offline   Reply With Quote
Unread 02-23-2011, 02:55 AM   #626
Tynker

Loremaster
Tynker's Avatar
 
Join Date: Mar 2005
Posts: 25
Default

/agrees with Radith.. I would be happy back on Blackburrow.. SMILEY

__________________
Tynker is offline   Reply With Quote
Unread 02-23-2011, 02:55 AM   #627
god6455

Loremaster
 
Join Date: Jul 2005
Posts: 15
Default

Tynker wrote:

/agrees with Radith.. I would be happy back on Blackburrow..

Blackburrow never had this problem SMILEY

god6455 is offline   Reply With Quote
Unread 02-23-2011, 02:56 AM   #628
Bleuty
Server: Everfrost
Guild: Strangers With Candy
Rank: Guardian of the Candy Dish

Loremaster
Bleuty's Avatar
 
Join Date: Oct 2008
Posts: 119
Default

I second that motion

Bleuty is offline   Reply With Quote
Unread 02-23-2011, 02:56 AM   #629
rattlebonz

Loremaster
rattlebonz's Avatar
 
Join Date: Sep 2005
Posts: 407
Default

Mistrust wrote:

Zaganoth wrote:

god6455 wrote:

Once Again, YOU CAN STILL PLAY EQ2. maybe not on your server, BUT YOU CAN STILL PLAY. thus, your money is being put to use. They dont say were using your 15$ for your server and your server only. DEAL WITH IT! PLAAY A DIFFERENT SERVER!

Yes, but the expansion is high level content. So those who bought the expansion are losing money on what they paid for. If they start a new character on another server, they cannot utilize the content.

@ God

That works if they allowed us a free transfer of our characters to another server. I reiterate 2 accounts FILLED... I'm not paying another dime to this Ca$h $cam.

@Zaganoth

That also is a true point... This techincally means that it is a failure of product upon delivery date, etc...

Thankfully some credit card companies allow for 60 days to cancel a payment if the product is not delivered, or falsly advertised, so long as you no longer have it, which in the digital world is simply deleting the digital download.

One of the 12 days of Velious deals is that you can ransfer for free. I think it is either Wednesday (today) or Thursday.

rattlebonz is offline   Reply With Quote
Unread 02-23-2011, 02:57 AM   #630
Hirofortis

Loremaster
Hirofortis's Avatar
 
Join Date: Jan 2005
Posts: 610
Default

radlih wrote:

For many of us, we did not have a choice in the server, it was selected for us.

Well you will have a chance to remove yourself in a couple of days and maybe be happy there. 

Hirofortis is offline   Reply With Quote
Reply


Forum Jump


All times are GMT. The time now is 02:23 AM.

vBulletin skin by: CompleteGFX.com
Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
All threads and posts originally from the EQ2 and Station forums operated by Sony Online Entertainment. Their use is by express written permission.