May we Please get an update on when the servers will be unlocked?

amariebell · 02-22-2011, 03:48 PM

I know from the webcast that QA was having some growing pains regarding todays DOV release..

(Allready cpl hours overdue from expected server unlock)

Would you be so kind as to inform (us) the players with an ETA or at least a progress report on the hiccup?

Peas & Carrots,

Amariebell

Jamiria · 02-22-2011, 03:50 PM

Hasmter is dead from starving, server up as soon as they get a new one.

Terrorcheeta · 02-22-2011, 03:50 PM

Second that question...

SpinnBoR · 02-22-2011, 04:04 PM

I am sure there are thousands of paying customers who would like an answer. Come on guys act like professionals and communicate any issues and potential timelines. Anything less is simply amature and unprofessional.

Xeresta · 02-22-2011, 04:07 PM

We are paying a company without employees. This is the first time they say absolutely nothing about servers status.

Bad start........

SpinnBoR · 02-22-2011, 04:10 PM

Also, if your estimated downtime always exceeds the actual downtime wouldn't it make sense to adjust it going forward? I am a server admin and learned a long time ago to always add in a little wiggle room to time estimates. I would assume that people working for Sony would have enough experience to know this...

Skaini · 02-22-2011, 04:11 PM

they took the money and ran

SpinnBoR · 02-22-2011, 04:12 PM

I needed a good laugh, that did it SMILEY

Muusic · 02-22-2011, 04:16 PM

http://forums.station.sony.com/eq2/...topic_id=495498

retro_guy · 02-22-2011, 04:17 PM

SpinnBoR wrote:

Also, if your estimated downtime always exceeds the actual downtime wouldn't it make sense to adjust it going forward? I am a server admin and learned a long time ago to always add in a little wiggle room to time estimates. I would assume that people working for Sony would have enough experience to know this...

Scotty: "Aye canne worrk miracles Captain!"

Kirk: "Well how long until we have impulse engines online?"

Scotty: "6 hours, I mean ahem, 12 hours Captain!"

(Whispers) Scotty: "Always double the estimate soo the captain thinks ye can work magic"

Kpau · 02-22-2011, 04:30 PM

retro_guy wrote:

SpinnBoR wrote:
Also, if your estimated downtime always exceeds the actual downtime wouldn't it make sense to adjust it going forward? I am a server admin and learned a long time ago to always add in a little wiggle room to time estimates. I would assume that people working for Sony would have enough experience to know this...
Scotty: "Aye canne worrk miracles Captain!"
Kirk: "Well how long until we have impulse engines online?"
Scotty: "6 hours, I mean ahem, 12 hours Captain!"
(Whispers) Scotty: "Always double the estimate soo the captain thinks ye can work magic"

Exactly... every engineer or software designer worth their salt knows the "Scotty Principle". Set expectations low, if something blows up - do not leave your users in the dark.

SpinnBoR · 02-22-2011, 04:39 PM

Oh man you guys are seriously cracking me up here but yes the "Scotty Principal" is sooo true!

Seidhkona · 02-22-2011, 04:54 PM

There is an official Launch Day Server Status thread that's being updated. Keep an eye on that. You can also see of the servers are up via the Patch Page.

Twixi · 02-22-2011, 05:19 PM

Lol yea the update thread was updated hmmm 4 hours ago? lol

wullailhuit · 02-22-2011, 05:28 PM

As we're rapidly running out of 'Day 1' on the UK/Euro servers , will we still get the othmir potion as basically....unless the servers are up within the next 2 hours

...I won't be able to log in 'today'

Dezimus · 02-22-2011, 05:36 PM

Ok this is just sloppy on SOE's part. That whole "will be up soon" nonsense is not adequate enough. SOE has always done a better job of giving a better, more presecise, time and updates than this.

Then they question Subs /grrr.

Give us an updated ETA or just say tomorrow for God's sake so we're not waiting endlessly to see "IF" servers are coming up.

av · 02-22-2011, 05:38 PM

seems like .. maybe midnight ( EST here ... ) or some time tmrw crap will be rdy .... was really looking fwd to hopping in game 3 and a half hours ago = /

Dezimus · 02-22-2011, 05:59 PM

Arkad@Permafrost wrote:

seems like .. maybe midnight ( EST here ... ) or some time tmrw crap will be rdy .... was really looking fwd to hopping in game 3 and a half hours ago = /

You and the entire EQ2 playing world

.... [Removed for Content] hate it when crap like this happens.

leliloe · 02-22-2011, 06:02 PM

4 hours late (so far...), "not their fault" issues, lack of communication... nothing new, same as usual...

/yawn

Enever · 02-22-2011, 06:07 PM

So far, poorly executed on behalf of SOE.

Finora · 02-22-2011, 06:39 PM

Wullail@Splitpaw wrote:

As we're rapidly running out of 'Day 1' on the UK/Euro servers , will we still get the othmir potion as basically....unless the servers are up within the next 2 hours
...I won't be able to log in 'today'

They don't go by your time. They go by Pacific time. They already said when they announced the launch rewards thing that the items would be availble until 10am pacific the next day when the new one would become available. So as long as you are able to log on long enough to claim it before 10pacific tomorrow you should be good on the othmir potion.

Deadrus · 02-22-2011, 06:40 PM

is the server up? Because if it is i still cant log in. I get an error that says. "The Server could not find your character. Please exit and rerun the patcher." i've done this at least 10 times.

Maysamo · 02-22-2011, 06:43 PM

Permafrost is up....I assume the rest are.

Xeresta · 02-22-2011, 07:10 PM

Ok, server up bue each time I try to zone I was disconnected and the select char window says that the server is locked, I only have 4 chars (not 10) and I need to repach (once, twice, ..... how many times?). FIX IT!!! WE ARE TRYING TO PLAY HALF DAY WITHOUT ANY NOTICE ABOUT THE ETA AND WE FIND THAT STILL CAN PLAY!!!!

Shayne74 · 02-22-2011, 07:20 PM

If they ever reply...What we have EU servers still really? lol they never get any love last to get updates last to go up ect ...but always scoop the cash on time go figure

slinkster · 02-22-2011, 07:48 PM

It finally showed that Everfrost is up but that is not the case. I log into character select, it shows the server is down and of course most of my toons aren't there. In 10 mins it will have been 12 hours. Will Everfrost ever be available?

Zelle · 02-22-2011, 08:02 PM

Well, its 11pm here in good old Blighty and our only server, Splitpaw, is still not up. Evening wasted. I have to get up in 6 hours for work, and by the time I get back the 'first' day of play will probably be over if they are adhering to the 10am pacific time frame and not 24 hours from when the server goes live... Why is it Splitpaw is always the last for any kind of anything? Thanks guys.

sephy666 · 02-22-2011, 08:18 PM

Yup, It is 23:17 here and still no servers, for god sake. This makes wow look good, give us some info. its not fair you guys take our money quick enough, however when we ask why we arnt getting what we pay for, silence

Titigabe · 02-22-2011, 08:25 PM

I'm using the classic launcher, I mean the one installed with my CD's since my very first install.

When I choosed region English-US: the game patched and I logged on Oasis with a toon, zoned into Great Divide (9) and it works.

When I choose region French-FR (I'm playing on Storms - French language server), the patch cancels after the check of commonlands.vpk_delta ...

Many of Storms players have this issue and communication on French language forums is equal to zero.

Would really appreciate if we could have some information !!!

sephy666 · 02-22-2011, 08:27 PM

I think we should be allowed refunds for this rubbish. I want my money back

Edit: I have put in for a refund, and if I am not refunded, i will not be subscribing or buying another expansion pack again

02-22-2011, 04:16 PM	#9
Muusic Server: Venekor Guild: New Age Rank: Leaders Loremaster Join Date: Dec 2007 Posts: 295	http://forums.station.sony.com/eq2/...topic_id=495498 __________________ Muusic 92-320AA Troub/92 Grandmaster Jeweler-Venekor born Muusic 92-320AA Troub/92 Grandmaster Jeweler-Antonia Bayle Imyourr 92-320AA Dirge/92 Grandmaster Tailor-Venekor born Wecanbe 92 - 320AA Warden/92 Grandmaster Provisioner Myndtrixx 92/320AA Illusionist - Antonia bayle Avithax 92 - 320AA Shadowknight - Nagafen Silencess 92-320AA Conji/92 Grandmaster Sage- Venekor born Alisylent 92/320AA Ranger/92 Grandmaster Weaponsmith- Antonia Bayle Amphlify 92 - 320AA Dirge Antonia Bayle Smiiles 92-320AA Monk/92 Grandmaster Jeweler-Antonia Bayle Avithax 92 - 320AA Shadowknight/92 Grandmaster Alchemist - Antonia Bayle Playforr - 92/320AA Defiler - Antonia Bayle

02-22-2011, 04:17 PM	#10
retro_guy Loremaster Join Date: Dec 2004 Posts: 935	SpinnBoR wrote: Also, if your estimated downtime always exceeds the actual downtime wouldn't it make sense to adjust it going forward? I am a server admin and learned a long time ago to always add in a little wiggle room to time estimates. I would assume that people working for Sony would have enough experience to know this... Scotty: "Aye canne worrk miracles Captain!" Kirk: "Well how long until we have impulse engines online?" Scotty: "6 hours, I mean ahem, 12 hours Captain!" (Whispers) Scotty: "Always double the estimate soo the captain thinks ye can work magic" __________________

02-22-2011, 04:30 PM	#11
Kpau Server: Antonia Bayle Lord Join Date: Feb 2011 Posts: 18	retro_guy wrote: SpinnBoR wrote: Also, if your estimated downtime always exceeds the actual downtime wouldn't it make sense to adjust it going forward? I am a server admin and learned a long time ago to always add in a little wiggle room to time estimates. I would assume that people working for Sony would have enough experience to know this... Scotty: "Aye canne worrk miracles Captain!" Kirk: "Well how long until we have impulse engines online?" Scotty: "6 hours, I mean ahem, 12 hours Captain!" (Whispers) Scotty: "Always double the estimate soo the captain thinks ye can work magic" Exactly... every engineer or software designer worth their salt knows the "Scotty Principle". Set expectations low, if something blows up - do not leave your users in the dark.

02-22-2011, 04:54 PM	#13
Seidhkona Loremaster Join Date: Jan 2006 Posts: 4,115	There is an official Launch Day Server Status thread that's being updated. Keep an eye on that. You can also see of the servers are up via the Patch Page. __________________

02-22-2011, 05:28 PM	#15
wullailhuit Loremaster Join Date: Nov 2004 Posts: 1,007	As we're rapidly running out of 'Day 1' on the UK/Euro servers , will we still get the othmir potion as basically....unless the servers are up within the next 2 hours ...I won't be able to log in 'today' __________________

02-22-2011, 03:48 PM	#1
amariebell Lord Join Date: Apr 2009 Posts: 9	I know from the webcast that QA was having some growing pains regarding todays DOV release.. (Allready cpl hours overdue from expected server unlock) Would you be so kind as to inform (us) the players with an ETA or at least a progress report on the hiccup? Peas & Carrots, Amariebell

02-22-2011, 03:50 PM	#2
Jamiria Server: Storms Guild: Les Naufrages Rank: Capitaine (Off) Loremaster Join Date: Jan 2010 Posts: 35	Hasmter is dead from starving, server up as soon as they get a new one.

02-22-2011, 03:50 PM	#3
Terrorcheeta Loremaster Join Date: Dec 2004 Posts: 5	Second that question...

02-22-2011, 04:04 PM	#4
SpinnBoR Loremaster Join Date: Nov 2004 Posts: 7	I am sure there are thousands of paying customers who would like an answer. Come on guys act like professionals and communicate any issues and potential timelines. Anything less is simply amature and unprofessional.

02-22-2011, 04:07 PM	#5
Xeresta Server: Crushbone Guild: Venganza Rank: Oficial Loremaster Join Date: Dec 2004 Posts: 24	We are paying a company without employees. This is the first time they say absolutely nothing about servers status. Bad start........

02-22-2011, 04:10 PM	#6
SpinnBoR Loremaster Join Date: Nov 2004 Posts: 7	Also, if your estimated downtime always exceeds the actual downtime wouldn't it make sense to adjust it going forward? I am a server admin and learned a long time ago to always add in a little wiggle room to time estimates. I would assume that people working for Sony would have enough experience to know this...

02-22-2011, 04:11 PM	#7
Skaini Server: Crushbone Guild: Dragon Magick Rank: Dragon Guardian Join Date: Jan 2011 Posts: 5	they took the money and ran

02-22-2011, 04:12 PM	#8
SpinnBoR Loremaster Join Date: Nov 2004 Posts: 7	I needed a good laugh, that did it

02-22-2011, 04:39 PM	#12
SpinnBoR Loremaster Join Date: Nov 2004 Posts: 7	Oh man you guys are seriously cracking me up here but yes the "Scotty Principal" is sooo true!

02-22-2011, 05:19 PM	#14
Twixi Augur Join Date: Sep 2010 Posts: 3	Lol yea the update thread was updated hmmm 4 hours ago? lol

02-22-2011, 05:36 PM	#16
Dezimus Server: Unrest Guild: Soulstealers Rank: Junior Member Loremaster Join Date: Feb 2005 Posts: 60	Ok this is just sloppy on SOE's part. That whole "will be up soon" nonsense is not adequate enough. SOE has always done a better job of giving a better, more presecise, time and updates than this. Then they question Subs /grrr. Give us an updated ETA or just say tomorrow for God's sake so we're not waiting endlessly to see "IF" servers are coming up. __________________ Dezimus Soulsbane, Level 90 Warlock "There is a Song to Life as there is one to Destruction. Leave now, Fools, or perish under Death's Chorus!"

02-22-2011, 05:38 PM	#17
av Loremaster Join Date: Nov 2008 Posts: 3	seems like .. maybe midnight ( EST here ... ) or some time tmrw crap will be rdy .... was really looking fwd to hopping in game 3 and a half hours ago = /

02-22-2011, 05:59 PM	#18
Dezimus Server: Unrest Guild: Soulstealers Rank: Junior Member Loremaster Join Date: Feb 2005 Posts: 60	Arkad@Permafrost wrote: seems like .. maybe midnight ( EST here ... ) or some time tmrw crap will be rdy .... was really looking fwd to hopping in game 3 and a half hours ago = / You and the entire EQ2 playing world .... [Removed for Content] hate it when crap like this happens. __________________ Dezimus Soulsbane, Level 90 Warlock "There is a Song to Life as there is one to Destruction. Leave now, Fools, or perish under Death's Chorus!"

02-22-2011, 06:02 PM	#19
leliloe Loremaster Join Date: Jan 2005 Posts: 41	4 hours late (so far...), "not their fault" issues, lack of communication... nothing new, same as usual... /yawn

02-22-2011, 06:07 PM	#20
Enever Loremaster Join Date: May 2005 Location: Kenosha, Wisconsin Posts: 320	So far, poorly executed on behalf of SOE. __________________

02-22-2011, 06:39 PM	#21
Finora Tester Join Date: Nov 2004 Posts: 3,423	Wullail@Splitpaw wrote: As we're rapidly running out of 'Day 1' on the UK/Euro servers , will we still get the othmir potion as basically....unless the servers are up within the next 2 hours ...I won't be able to log in 'today' They don't go by your time. They go by Pacific time. They already said when they announced the launch rewards thing that the items would be availble until 10am pacific the next day when the new one would become available. So as long as you are able to log on long enough to claim it before 10pacific tomorrow you should be good on the othmir potion. __________________ Lady Finora Mystic of Prism Everfrost(Grobb) Finora of Valiant Knights Test Server

02-22-2011, 06:40 PM	#22
Deadrus Loremaster Join Date: Feb 2006 Posts: 208	is the server up? Because if it is i still cant log in. I get an error that says. "The Server could not find your character. Please exit and rerun the patcher." i've done this at least 10 times.

02-22-2011, 06:43 PM	#23
Maysamo Loremaster Join Date: Feb 2005 Posts: 23	Permafrost is up....I assume the rest are. __________________

02-22-2011, 07:10 PM	#24
Xeresta Server: Crushbone Guild: Venganza Rank: Oficial Loremaster Join Date: Dec 2004 Posts: 24	Ok, server up bue each time I try to zone I was disconnected and the select char window says that the server is locked, I only have 4 chars (not 10) and I need to repach (once, twice, ..... how many times?). FIX IT!!! WE ARE TRYING TO PLAY HALF DAY WITHOUT ANY NOTICE ABOUT THE ETA AND WE FIND THAT STILL CAN PLAY!!!!

02-22-2011, 07:20 PM	#25
Shayne74 Loremaster Join Date: Nov 2004 Posts: 24	If they ever reply...What we have EU servers still really? lol they never get any love last to get updates last to go up ect ...but always scoop the cash on time go figure

02-22-2011, 07:48 PM	#26
slinkster Loremaster Join Date: Jan 2005 Posts: 15	It finally showed that Everfrost is up but that is not the case. I log into character select, it shows the server is down and of course most of my toons aren't there. In 10 mins it will have been 12 hours. Will Everfrost ever be available?

02-22-2011, 08:02 PM	#27
Zelle Server: Splitpaw Guild: Den of Thieves Rank: Den Officer Loremaster Join Date: Feb 2007 Posts: 16	Well, its 11pm here in good old Blighty and our only server, Splitpaw, is still not up. Evening wasted. I have to get up in 6 hours for work, and by the time I get back the 'first' day of play will probably be over if they are adhering to the 10am pacific time frame and not 24 hours from when the server goes live... Why is it Splitpaw is always the last for any kind of anything? Thanks guys.

02-22-2011, 08:18 PM	#28
sephy666 Lord Join Date: Nov 2010 Location: Dunfermline, Scotland Posts: 9	Yup, It is 23:17 here and still no servers, for god sake. This makes wow look good, give us some info. its not fair you guys take our money quick enough, however when we ask why we arnt getting what we pay for, silence __________________ "Thats Numberwang"

02-22-2011, 08:25 PM	#29
Titigabe Loremaster Join Date: Dec 2004 Posts: 556	I'm using the classic launcher, I mean the one installed with my CD's since my very first install. When I choosed region English-US: the game patched and I logged on Oasis with a toon, zoned into Great Divide (9) and it works. When I choose region French-FR (I'm playing on Storms - French language server), the patch cancels after the check of commonlands.vpk_delta ... Many of Storms players have this issue and communication on French language forums is equal to zero. Would really appreciate if we could have some information !!!

02-22-2011, 08:27 PM	#30
sephy666 Lord Join Date: Nov 2010 Location: Dunfermline, Scotland Posts: 9	I think we should be allowed refunds for this rubbish. I want my money back Edit: I have put in for a refund, and if I am not refunded, i will not be subscribing or buying another expansion pack again __________________ "Thats Numberwang"