Is it soup yet? (AKA are servers up yet?)

[Atragon]

Periods. How do they work?

[Kuroitsuki]

@ Smokejumper

It would probably help most people in here if you could explain what a CDN is and how it now working in bad.  I for one have no clue what a CDN is or how an issue with it is bad?

I am well aware that you and your team will be well versed in the TLA's common to your workplace, but some of us need single syllables ^_^

[NViDiaFReaK]

GussJr wrote:

SmokeJumper wrote:

That's because it's a CDN issue, rbritz. In other words, it's a problem "outside of our house". We didn't know it was an issue until about we tried a specific test during the last-pass smoketest, patching a game the "real" way.

Which is, of course, why we have that check in our list so that we don't go Live and find it the hard way. But that doesn't mean we expected to have the issue. The CDN situation was changed without us knowing about it. Sorry, man.

...im not up to date on all the achronyms...but what does CDN stand for?

im assuming Content Delivery Network

[Mikai]

CDN

[Rashaak]

Rosvita@Runnyeye wrote:

GussJr wrote:

SmokeJumper wrote:

That's because it's a CDN issue, rbritz. In other words, it's a problem "outside of our house". We didn't know it was an issue until about we tried a specific test during the last-pass smoketest, patching a game the "real" way.

Which is, of course, why we have that check in our list so that we don't go Live and find it the hard way. But that doesn't mean we expected to have the issue. The CDN situation was changed without us knowing about it. Sorry, man.

...im not up to date on all the achronyms...but what does CDN stand for?

Content Delivery Network

ha! I was first!   DISCO!

This means, they have out-sourced to a server network to push their software. Guess they don't do much in-house anymore....  *la sigh*

[Morrgoth]

While were all here just a question. Who posting here is still holding on to nastalgic items like "Fossil Temper"

Somone on the server linked that in world chat the other day, my stomach turned from harsh memory. LOL

[Shygar]

O please dont say we have to repatch this again

/sigh

[rbritz]

SmokeJumper wrote:

rbritz wrote:

I watched and interacted the entire webcast, emailed them my 3 answers, etc. Not once PRIOR to 9am did they say anything about servers having "asset" issues. It was 9:02am when the person off screen said, they were having technical issues.

So this leads me to believe that once again SOE never tested anything prior to 9am, should have realized that they had an "asset" problem prior, and then expects people to just stay at their keyboards for the next 6 hours hoping to login.

Should I have bought some station cash prior to 9am that I wasn't aware of?

That's because it's a CDN issue, rbritz. In other words, it's a problem "outside of our house". We didn't know it was an issue until about we tried a specific test during the last-pass smoketest, patching a game the "real" way.

Which is, of course, why we have that check in our list so that we don't go Live and find it the hard way. But that doesn't mean we expected to have the issue. The CDN situation was changed without us knowing about it. Sorry, man.

But Smoke, if it's outside the house as you put it, fine so be it, I've had cloud issues with our data centers as well in the past. The issue is why did it take until last minute 9am before catching this. You should have not waited AND announced it in the webcast. Amerys at 10 minutes to the hour specifically said it would be up. Somebody should have been in the room communicating with the testing prior to launch. Like NASA does. It's called customer service, communication, and attitude that your customers are your #1 priority.

[NViDiaFReaK]

Collector@Splitpaw wrote:

@ Smokejumper

It would probably help most people in here if you could explain what a CDN is and how it now working in bad.  I for one have no clue what a CDN is or how an issue with it is bad?

I am well aware that you and your team will be well versed in the TLA's common to your workplace, but some of us need single syllables ^_^

CDN: A content delivery network or content distribution network (CDN) is a system of computers containing copies of data, placed at various points in a network so as to maximize bandwidth for access to the data from clients throughout the network. A client accesses a copy of the data near to the client, as opposed to all clients accessing the same central server, so as to avoid bottlenecks near that server.

[Mikai]

Atragon wrote:

Periods. How do they work?

Well, child, you see when a woman reaches a certain age.....

[Zithen]

I had gotten the 3day pass to try to get back into the game; Do I lose the time since the servers are down or does the time stop until the servers are back up?

Doesn't matter all that much, but still nice to know how they work it with the downtime.

[Lakn]

So do they not have the entire patch? Do they have it and messed it up? So.... how.... long?

[Shareana]

This post has moved: /eq2/posts/preList.m?topic_id=44532...post_id=5506191 Insults are not permitted.

[Kuroitsuki]

Padeshar@Antonia Bayle wrote:

Collector@Splitpaw wrote:

@ Smokejumper

It would probably help most people in here if you could explain what a CDN is and how it now working in bad.  I for one have no clue what a CDN is or how an issue with it is bad?

I am well aware that you and your team will be well versed in the TLA's common to your workplace, but some of us need single syllables ^_^

CDN: A content delivery network or content distribution network (CDN) is a system of computers containing copies of data, placed at various points in a network so as to maximize bandwidth for access to the data from clients throughout the network. A client accesses a copy of the data near to the client, as opposed to all clients accessing the same central server, so as to avoid bottlenecks near that server.

Thx Padeshar; just that little bit of info makes the whole thing WAY more understandable!

[Kasar]

Rashaak wrote:

ha! I was first!   DISCO!

This means, they have out-sourced to a server network to push their software. Guess they don't do much in-house anymore....  *la sigh*

Works for me, those early expansion patches were horrible.

[Khiah]

Rashaak wrote:

GussJr wrote:

SmokeJumper wrote:

That's because it's a CDN issue, rbritz. In other words, it's a problem "outside of our house". We didn't know it was an issue until about we tried a specific test during the last-pass smoketest, patching a game the "real" way.

Which is, of course, why we have that check in our list so that we don't go Live and find it the hard way. But that doesn't mean we expected to have the issue. The CDN situation was changed without us knowing about it. Sorry, man.

...im not up to date on all the achronyms...but what does CDN stand for?

Content Delivery Network

A content delivery network or content distribution network (CDN) is a system of computers containing copies of data, placed at various points in a network so as to maximize bandwidth for access to the data from clients throughout the network. A client accesses a copy of the data near to the client, as opposed to all clients accessing the same central server, so as to avoid bottlenecks near that server.

[Removed for Content] sry but why ask that when obviously you have internet access? search ftw!

Still waiting for my cookies btw.

[juggalo0385]

I love watching you guys get so mad that the servers arnt up I also love trolling you and the developers

[zorkan]

It's always the CanaDiaNs....

But joking aside, is there any _minimum_ ETA so we can do something else in the meantime?

[Kuroitsuki]

Mikai@Nagafen wrote:

Atragon wrote:

Periods. How do they work?

Well, child, you see when a woman reaches a certain age.....

And there was me thinking Atragon was wanting to discover the marvel of Sine waves...

[Sprin]

Outkasted2006 wrote:

GussJr wrote:

Eugam wrote:

Lazzdar wrote:

GussJr wrote:

lol my son just went down for a nap...hoping they come up before he wakes up again 

HAHA! Mine too!!!

Dream on you two

haha i know right. mine is already starting to wake up LOL

Yeah my little one went to sleep at 8:45, I was like all.. "woot, i get to play a few hours of the video game before she starts her day again..."

SOE comes through once again

[Toxicz]

rbritz wrote:

SmokeJumper wrote:

rbritz wrote:

I watched and interacted the entire webcast, emailed them my 3 answers, etc. Not once PRIOR to 9am did they say anything about servers having "asset" issues. It was 9:02am when the person off screen said, they were having technical issues.

So this leads me to believe that once again SOE never tested anything prior to 9am, should have realized that they had an "asset" problem prior, and then expects people to just stay at their keyboards for the next 6 hours hoping to login.

Should I have bought some station cash prior to 9am that I wasn't aware of?

That's because it's a CDN issue, rbritz. In other words, it's a problem "outside of our house". We didn't know it was an issue until about we tried a specific test during the last-pass smoketest, patching a game the "real" way.

Which is, of course, why we have that check in our list so that we don't go Live and find it the hard way. But that doesn't mean we expected to have the issue. The CDN situation was changed without us knowing about it. Sorry, man.

But Smoke, if it's outside the house as you put it, fine so be it, I've had cloud issues with our data centers as well in the past. The issue is why did it take until last minute 9am before catching this. You should have not waited AND announced it in the webcast. Amerys at 10 minutes to the hour specifically said it would be up. Somebody should have been in the room communicating with the testing prior to launch. Like NASA does. It's called customer service, communication, and attitude that your customers are your #1 priority.

LOL this is SOE were talking about bro.

[Shygar]

I just figured it out, SOE did not pay there CDN Provider bill and were cut off......

[GussJr]

Khiah@Vox wrote:

Rashaak wrote:

GussJr wrote:

.

[Removed for Content] sry but why ask that when obviously you have internet access? search ftw!

Still waiting for my cookies btw.

no cookies for you 

[Brienae]

I can't even get into character select keeps telling me there is no server for me to play on... Yeah I know but how are y'all sitting at character select?

[Sprin]

Marvis@Runnyeye wrote:

It's always the CanaDiaNs....

But joking aside, is there any _minimum_ ETA so we can do something else in the meantime?

Yes, he told us already... "Soon!"

That is as specific as SOE ever gets...

[Celticspiral]

Padeshar@Antonia Bayle wrote:

GussJr wrote:

SmokeJumper wrote:

That's because it's a CDN issue, rbritz. In other words, it's a problem "outside of our house". We didn't know it was an issue until about we tried a specific test during the last-pass smoketest, patching a game the "real" way.

Which is, of course, why we have that check in our list so that we don't go Live and find it the hard way. But that doesn't mean we expected to have the issue. The CDN situation was changed without us knowing about it. Sorry, man.

...im not up to date on all the achronyms...but what does CDN stand for?

im assuming Content Delivery Network

Oh thank gods that someone explained that I was getting worried you would all start blaming us Canadians...  *whew, giggles*

[Kincaid]

juggalo0385 wrote:

I love watching you guys get so mad that the servers arnt up I also love trolling you and the developers

shush child

[NViDiaFReaK]

If the data wasnt pushed to the CDN correctly Im not gonna hold my breath for Soon™  cause tech support in India is sleeping right now!

[crumpledmonkey]

CDN

thats what soe gets for running 2 major patches at the same time for 2 games.

[Lazzdar]

Meanwhile...at Juggalo's computer terminal...