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Unread 02-19-2011, 05:55 PM   #1
Delcat

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I'm trying to change the credit card in my account and it won't let me in .

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Unread 02-21-2011, 07:07 PM   #2
TSR-JoshuaM

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If it is still attached to an Active EQ2 Subscription, it will not allow you to.  You need to cancel your subscription first.  This will not close your access to the game as you can still use any paid for time while cancelled.

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TSR Joshua M.

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How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Unread 02-21-2011, 09:27 PM   #3
ElfSavior

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no he means we try to click "my account" to log in, it is timing out and not letting us in. I am trying to add station cash to my EQ2 account.

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Unread 02-21-2011, 09:47 PM   #4
Artaguss

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Same, trying to update my Account Subs and this is what I get........

The webpage at https://auth.station.sony.com/login...mp;locale=en_US might be temporarily down or it may have moved permanently to a new web address.

...hurry I have a bunch of games to catch up on 

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Unread 02-21-2011, 10:16 PM   #5
CalicoKL

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Same issue here as well. Cannot log into any station pages to check/change account information. It just times out. 

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Unread 02-21-2011, 10:16 PM   #6
Artaguss

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Trying to update through Station Launcer...

This program cannot display the webpage

   

Most likely causes:

  • You are not connected to the Internet.
  • The website is encountering problems.
  • There might be a typing error in the address.
 

What you can try:

 

Check your Internet connection. Try visiting another website to make sure you are connected.

 

Retype the address.

 

Go back to the previous page.

I have $29.99 burning a hole in my monthly pocket, anyone knonw where I can spend it ??  

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Unread 02-21-2011, 10:20 PM   #7
Artaguss

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*sigh*

...ready to come home and the door is locked. This could be a traumatic experience and my shrink says I was getting better..

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Unread 02-22-2011, 12:19 AM   #8
Artaguss

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Fixed, back in my account...

..all is right with the world.

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