"Display Driver stopped responding and has recovered"

Feyero · 11-16-2010, 03:25 PM

Over the past few weeks (maybe months) my computer would suddenly lock up and the screen would go black for a few seconds, then it would recover and my computer would say "Display driver nvlddmkm stopped responding and has successfully recovered". It would only happen maybe once or twice a night so I just ignored it, but now its happening more frequently...to the point where I've had to close the game because it happens over and over and over again.

Here is my system:

ConRoeXFire-eSATA2 motherboard

2.13ghz Core 2 Duo

3GB RAM

Directx 11

NVIDIA GeForce 7950GT (I have installed the newest drivers...didn't fix the problem...perhaps made it worse)

Windows Vista 32bit

Is my video card dying on me? Is this just a sign I need to buy a new one? Or is this an internal problem that can be fixed?

TSR-DennisG · 11-16-2010, 06:58 PM

If you haven't done so already try using the custom install option when running the more recent NVidia video driver. You will get an option to perform a clean install before installing the newer driver. You may also want to try reinstalling this version of Direct X 9.0c.

Amphibia · 11-20-2010, 01:22 PM

I keep getting this problem as well, and only when I enter Nektulos Forest. For some reason my display driver hates that zone and stops working every time I enter it.

Specifications:

Geforce GTX 260/Windows 7

I found the page to download the drivers, but I am terribly clueless when it comes to these things. Am I supposed to download Geforce GTX 260 then? Will I then get a newer version of the one I have, or should I download something else? Sorry if this sounds like a ridiculously stupid question, but I honestly don't know.

Wingrider01 · 11-21-2010, 10:23 AM

Amphibia wrote:

I keep getting this problem as well, and only when I enter Nektulos Forest. For some reason my display driver hates that zone and stops working every time I enter it.
Specifications:
Geforce GTX 260/Windows 7
I found the page to download the drivers, but I am terribly clueless when it comes to these things. Am I supposed to download Geforce GTX 260 then? Will I then get a newer version of the one I have, or should I download something else? Sorry if this sounds like a ridiculously stupid question, but I honestly don't know.

If you are running the 32bit version of windows 7

http://www.nvidia.com/object/win7-w...hql-driver.html

If you ar running the 64 bit version of windows 7

http://www.nvidia.com/object/win7-w...hql-driver.html

Set a restore point, then install the new version. Might also want to look in the evernt viewer to see if any additional informatin is given on why the driver stopped responding.

Svetty · 11-22-2010, 05:06 AM

My husband and I, as well as several members of our guild, are experiencing this same issue. We have all installed the latest Nvidia drivers and are using the correct version of Directx. The graphics will flicker, have random odd things happen like being able to see through the world, and then the screen will go black for a few seconds to a minute. We then receive a message from Windows that our graphics driver stopped responding and has recovered. The game will then work properly until you move through that same area again.

This randomly happens in many different zones but it consistently happens in Enchanted Lands and in Nektulos Forest.

*Editted because I apparently forget words in the middle of the night.

Wingrider01 · 11-22-2010, 06:57 PM

Svetlanavera@Antonia Bayle wrote:

My husband and I, as well as several members of our guild, are experiencing this same issue. We have all installed the latest Nvidia drivers and are using the correct version of Directx. The graphics will flicker, have random odd things happen like being able to see through the world, and then the screen will go black for a few seconds to a minute. We then receive a message from Windows that our graphics driver stopped responding and has recovered. The game will then work properly until you move through that same area again.
This randomly happens in many different zones but it consistently happens in Enchanted Lands and in Nektulos Forest.
*Editted because I apparently forget words in the middle of the night.

Primarily what you describe is a card starting to fritz out due to heat. Verify that the fans on the card are running properly and not clogged with killer dust bunnies.

What you can try doing it uninstalling the current display driver, run a driver cleaner and try reinstalling the driver again. As far as which driver goes - if you have a older vidoe card sometimes the latest driver is not a good choice for the card.

Peogia · 11-22-2010, 07:42 PM

Wingrider01 wrote:

Svetlanavera@Antonia Bayle wrote:
My husband and I, as well as several members of our guild, are experiencing this same issue. We have all installed the latest Nvidia drivers and are using the correct version of Directx. The graphics will flicker, have random odd things happen like being able to see through the world, and then the screen will go black for a few seconds to a minute. We then receive a message from Windows that our graphics driver stopped responding and has recovered. The game will then work properly until you move through that same area again.
This randomly happens in many different zones but it consistently happens in Enchanted Lands and in Nektulos Forest.
*Editted because I apparently forget words in the middle of the night.
Primarily what you describe is a card starting to fritz out due to heat. Verify that the fans on the card are running properly and not clogged with killer dust bunnies.
What you can try doing it uninstalling the current display driver, run a driver cleaner and try reinstalling the driver again. As far as which driver goes - if you have a older vidoe card sometimes the latest driver is not a good choice for the card.

I have noticed running Everquest II with any NVIDIA SLI enabled with driver/bios can cause these types of crashes if run with Everquest II

http://www.nvidia.com/object/hybrid_sli.html

http://www.slizone.com/page/home.html

Svetty · 11-22-2010, 10:42 PM

Wingrider01 wrote:

Primarily what you describe is a card starting to fritz out due to heat. Verify that the fans on the card are running properly and not clogged with killer dust bunnies.
What you can try doing it uninstalling the current display driver, run a driver cleaner and try reinstalling the driver again. As far as which driver goes - if you have a older vidoe card sometimes the latest driver is not a good choice for the card.

This is deifnitely not an issue of our cards overheating. I monitor my temps and have never seen my card over 124 degrees farenheit and it generally runs around 116. We have done clean installs of the driver and the issue persists. We both have 9800 GTX's, so, while not the newest cards out there, they are not crappy old cards either.

If this was an issue with our hardware and not being caused by the game we would see issues outside of EQ2, which, we do not. Multiple people would not have the exact same issue in the exact same places in game. I have verified with my guild members that are having this issue that they all have Nvidia cards but not the same as the card my husband and I have. They get the same graphics glitches and video driver crashes that we get in the exact same spots in EL and Nek.

Wingrider01 · 11-23-2010, 10:18 AM

Svetlanavera@Antonia Bayle wrote:

Wingrider01 wrote:
Primarily what you describe is a card starting to fritz out due to heat. Verify that the fans on the card are running properly and not clogged with killer dust bunnies.
What you can try doing it uninstalling the current display driver, run a driver cleaner and try reinstalling the driver again. As far as which driver goes - if you have a older vidoe card sometimes the latest driver is not a good choice for the card.
This is deifnitely not an issue of our cards overheating. I monitor my temps and have never seen my card over 124 degrees farenheit and it generally runs around 116. We have done clean installs of the driver and the issue persists. We both have 9800 GTX's, so, while not the newest cards out there, they are not crappy old cards either.
If this was an issue with our hardware and not being caused by the game we would see issues outside of EQ2, which, we do not. Multiple people would not have the exact same issue in the exact same places in game. I have verified with my guild members that are having this issue that they all have Nvidia cards but not the same as the card my husband and I have. They get the same graphics glitches and video driver crashes that we get in the exact same spots in EL and Nek.

still a little warm for my preference, run 3 480's on a EVGA E758-TR and they stay at around 95F, but I use liquid cooling on the system.

what cards are you running and what video driver?

Also, not always true that you will see issue outside of a specific application, it just depends on how hard the other applications hit the system. Using word or something like that no where near stresses the systrem out like eq2, even wow or lotro come near the strees on the system. If you feel like experimenting, try downloading and running 3dmark, there is a free version available and it will really give the system a work out, would be interesting to see if the issues show there.

rocker10 · 11-25-2010, 04:04 AM

This is not a hardware issue or overheating in my opinion. I am running a 3 month old Alienware laptop with a GTX 260M with 1GB vid memory. This rig also runs 6GB of system memory. This crashing started after GU58. I have done a clean install of drivers and am running most recent NVidia driver 260.99. I also verified and reinstalled the recommended Direct X version. To no avail. The areas I get crashes are Nektulos Forest, Enchanted Lands and the area of Toxxulia's Mound just going up the path where the Wurms are. SoE bugged something with that update.

Percussion · 11-25-2010, 04:56 AM

had the same problem with displaydriver cutting

changed my graphics card from a gts250 to gtx460

problem disapeared so my conclusion .. Hardware failure or just the stinking card

Peogia · 11-25-2010, 11:16 AM

Percussion wrote:

had the same problem with displaydriver cutting
changed my graphics card from a gts250 to gtx460
problem disapeared so my conclusion .. Hardware failure or just the stinking card

Seen this issue with a branew GT 240 and a branew GTX 460 its a SOE Programing issue not hardware issue it only ever happens with Everquest II

Wingrider01 · 11-25-2010, 01:04 PM

Peogia wrote:

Percussion wrote:
had the same problem with displaydriver cutting
changed my graphics card from a gts250 to gtx460
problem disapeared so my conclusion .. Hardware failure or just the stinking card
Seen this issue with a branew GT 240 and a branew GTX 460 its a SOE Programing issue not hardware issue it only ever happens with Everquest II

As stated before you are incorrect in your assumption that it is code issues, explain the simple fact that there are thousand of players utilizing Nvidia cards and they are not reporting issues. A large number of guildies utilze everything from a 8800 to the new the new 580 and they have no problems. Have one system running three 480's with no issues, have other systems running a 460's, and GT 250 with 0 issues. Can run 4 accounts on the system with the three 480's. have seen the exact same error reported for ATI cards in this game and in numerous other games.

If you would take the time to do a little investigation you will find that this error occurs and have been reported in numerous games forums regarding numerous game - Call of Duty, WOW, LOTRO, Counter Strike to name a minor list of the games his is reported on, both nvidia and ATI. The nvidia and ato specific forums have numerous threads on this exact same error. Or are you claiming that all those games have coding errors also?

E · 11-25-2010, 03:06 PM

I have same errors. If I can quick get down window with game before crush, after bringing widow back everything goes well without recovering.

Phaso · 11-29-2010, 02:26 PM

Having the same problem in Nektulos Forest. As someone previously said, quickly minimizing the game stops the driver reset from Windows happening, or it works fine after the driver resets. Seems limited to this zone and apparently a few others. This was on a GTS 250. Since it isn't affecting everyone, I assume it's something that's turned on which isn't exactly standard. I have the game running in High Quality with Shader 3 on (which I would suspect based purely on how under-supported it is), and also have driver forced AA enabled. This seems to happen as the game is rendering flora, though, for what it's worth. As for heat issue, maybe, but I doubt it. Especially with so many people experiencing the same issues in the same places (with the same results). None of the temperatures I've seen in this thread are what I would consider abnormal for a GPU -- they're probably relatively low for one that's in use.

ccarro · 11-29-2010, 03:10 PM

I've had this issue as well. Has only happened a few times but I have noticed it in Nek Forest and also during raid in The Underfoot Depths and one time while in a guild hall also.

It seemed that something in the zone itself was causing it since it kind of happened when I turned and almost went away when I tried to turn back. The turned again and game crashed. It seem to happend enough to really narrow down the cause. But it does seem to be happening more often now then before.

Peogia · 11-29-2010, 05:37 PM

Is this the Error message you guys are receiving

Skiy · 11-30-2010, 12:11 AM

Same exact issue here, and it ONLY happens to me and a few other guildies, all running almost brand new nVidia GTX cards in Underfoot Depths.

Dreyco · 12-01-2010, 04:37 AM

Happening to a friend of mine as well. However, Windows XP doesn't have a nice recovery like that.. it just blue-screens, which is aggravating for him.

He's running on my old PC. GeForce 7950 GTX.

Edit to add: It happens in places with high item count, especially like our house or a really crowded dungeon.

Peogia · 12-01-2010, 08:51 AM

I think you guys should make petitions with NVIDIA

as stated on there web site

NVIDIA Graphics Driver was created by NVIDIA® Corporation. Please contact NVIDIA® Corporation for assistance and troubleshooting information or, to find out if a solution is available. For more information, see the NVIDIA® Corporation Web site

http://nvidia.custhelp.com/cgi-bin/...amp;p_topview=1

When I contacted Sony about this issue alls they would say is use streaming client

Peogia · 12-06-2010, 12:05 AM

http://forums.nvidia.com/index.php?showtopic=65161

Svetty · 12-06-2010, 05:47 AM

Peogia wrote:

http://forums.nvidia.com/index.php?showtopic=65161

Peogia,

While the links you are giving for Nvidia forums are informative they do not address the root cause of the issues we are having. The issues we are having are caused by something in EQ2 causing the graphics driver to have an exception. This is why it crashes and then recovers.

It happens only in certain zones and only in specific areas of those zones. I have tested this running in every performance option available in EQ2 from extreme graphics to extreme performance and the issue occurs for all of them. The issue has only started since GU58.

I would appreciate it if a TSR would actually step up and look into the issue at this point because it is obvious many people are having the problem.

Abraxsis · 12-06-2010, 02:48 PM

My personal system's display driver resets anytime I face the Ulteran Spire in the Enchanted Lands. It has done this for several weeks now. I use a NVidia 250 with current drivers.

I have been able to reproduce the crash on five separate computer systems using NVidia cards (all have current drivers installed).

This issue started after one of the Tuesday morning patches several weeks back now.

Horgana · 12-06-2010, 03:44 PM

I have a nearly 7 year old Sony Vaio Desktop PC 3.4 ghz pentium 4 with a Nvidia GeForce 7950GT AGP - yes I know this is a very old config. My point is that I have Windows XP and Windows 7 installed on different partitions of the same hard disk. I get the problem people are describing often when running under Windows 7 and NEVER under Windows XP (which unsuprisingly I therefore run it on for any serious grouping / raiding etc).

I'm assuming most of the people posting on this thread with their bang up to date PC's with mega graphics cards are also probably running Windows 7?

Wingrider01 · 12-06-2010, 07:02 PM

Horgana@Butcherblock wrote:

I have a nearly 7 year old Sony Vaio Desktop PC 3.4 ghz pentium 4 with a Nvidia GeForce 7950GT AGP - yes I know this is a very old config. My point is that I have Windows XP and Windows 7 installed on different partitions of the same hard disk. I get the problem people are describing often when running under Windows 7 and NEVER under Windows XP (which unsuprisingly I therefore run it on for any serious grouping / raiding etc).
I'm assuming most of the people posting on this thread with their bang up to date PC's with mega graphics cards are also probably running Windows 7?

Windows 7 Ultimate 64 Bit, 3 Nvidia 480's

Windows 7 Ultimate 32 but, 2 Nvidia 480's

Windiws 7 Ultimate 32 Bit, 1 Nvidia 460

have not seen the error since I installed Windows 7, and I multibox and raid a lot.

Esuna · 12-14-2010, 05:29 PM

Post Deleted by User

Ghouti · 12-27-2010, 06:23 AM

I've had the same problems as described. Also only noticed this happening the last few weeks. First few times were near toxulia's mound in Sundered Frontier, screen would go black every now and then while walking / rotating camera angle. But never so far that i'd actually get the windows 7 error showing.

However two days ago i went to solusek's eye (needed to talk to nagafen) and that pretty much nearly fried the video card lol, first time pc went black, restart wouldn't even work. So i completely cleaned the pc on the interior and let it cool down a bit, that fixed it. But the crashes kept coming in solusek eye after that, several times windows 7 managed to recover but twice it failed and i had to reset the pc. It happened to be at the bottom near the glass walkways.

Got a GTX260 it did have outdated drivers, but installing the latest didn't help either.

Ghouti · 12-28-2010, 03:58 AM

Potential Fix ?

I may have found a potential fix, a guild m8 of mine came with the suggestion to delete your "Everquest2.exe", your "ms322.dll" (can't recall exact name should check at home but something like that one) and your complete "miles" directory. Then use station launcher and redownload these files.

I did this yesterday and when i went into solusek eye bottom level i didn't get any graphic failure whatsoever, might have been a fluke but worth giving a shot. So let us know if this worked for you too !!

Arianah · 01-06-2011, 01:41 PM

The thing is, everyone I know and have read to be experiencing this problem, has only been experiencing it since GU58. That makes me think they changed something that's causing this to happen, not something on our end, which would be way too coincidental considering the variation of cards being used, the computer builds, the graphics settings, and the zones in which this happens.

I am still having this issue. For me and my husband, it happens in our Tier 1 Guild Hall in the first room to the left. I've also had the display driver crash while in Mistmyr Manor at the hallway right before the Primogen room.

For one of my guildees, it happens in the second room to the right.

For another of my guildees, it happens in Vestigial Cella.

The guildee experiencing the crash in VC swears it was the water, so I tried taking the fountain out of the room to the left, and we still experienced the crash. I've tried to find common pieces of furniture or achitecture in the rooms in our guild hall that we're crashing in, and found nothing. If it was the glass windows that allow you to see the sky, then the first room to the right should also reproduce the crash. If it was the chandeliers, every other room should also reproduce the crash. There are no other common pieces of furniture between the two rooms.

My husband tried updating the graphic drivers. Didn't fix it.The first guildee tried re-installing the game fresh. Didn't fix it.The second guildee played around with her graphics and I think also driver settings. Didn't fix it.

I've reported this as a bug. There are at least 3 posts about this now."Good bye""Recurring graphics problem in Guild Hall - Confirmed BUG"

Edit: Forgot there were two Tier 1 Guild Hall versions. Ours is a Qeynos styled one.Edit: Added that I've also had the display driver crash in Mistmyr Manor right before the Primogen room.

Dogtag · 01-06-2011, 01:51 PM

Been having frequent problems since GU58 as well with driver failures

GF9800 GTX

6 GB ram

athlon 5000+ dualcore cpu

vista pro corp edition

Both old and new launcher installed, only seem to have the problem with the new one thou..

Drivers and dir x updated and tested various versions as well.

So I wonder where the problem is located, since this is the only game I have this problem with.. *coughs*

11-16-2010, 03:25 PM	#1
Feyero Server: Blackburrow Guild: Via Nocturnus Rank: Member Loremaster Join Date: Nov 2004 Posts: 30	Over the past few weeks (maybe months) my computer would suddenly lock up and the screen would go black for a few seconds, then it would recover and my computer would say "Display driver nvlddmkm stopped responding and has successfully recovered". It would only happen maybe once or twice a night so I just ignored it, but now its happening more frequently...to the point where I've had to close the game because it happens over and over and over again. Here is my system: ConRoeXFire-eSATA2 motherboard 2.13ghz Core 2 Duo 3GB RAM Directx 11 NVIDIA GeForce 7950GT (I have installed the newest drivers...didn't fix the problem...perhaps made it worse) Windows Vista 32bit Is my video card dying on me? Is this just a sign I need to buy a new one? Or is this an internal problem that can be fixed? __________________ 90/300 Monk - Everfrost 90/265 Swash - Everfrost 90/180 Dirge - Everfrost Member of Via Nocturnus

11-20-2010, 01:22 PM	#3
Amphibia Loremaster Join Date: Dec 2004 Posts: 2,256	I keep getting this problem as well, and only when I enter Nektulos Forest. For some reason my display driver hates that zone and stops working every time I enter it. Specifications: Geforce GTX 260/Windows 7 I found the page to download the drivers, but I am terribly clueless when it comes to these things. Am I supposed to download Geforce GTX 260 then? Will I then get a newer version of the one I have, or should I download something else? Sorry if this sounds like a ridiculously stupid question, but I honestly don't know. __________________

11-21-2010, 10:23 AM	#4
Wingrider01 Loremaster Join Date: Nov 2004 Posts: 5,999	Amphibia wrote: I keep getting this problem as well, and only when I enter Nektulos Forest. For some reason my display driver hates that zone and stops working every time I enter it. Specifications: Geforce GTX 260/Windows 7 I found the page to download the drivers, but I am terribly clueless when it comes to these things. Am I supposed to download Geforce GTX 260 then? Will I then get a newer version of the one I have, or should I download something else? Sorry if this sounds like a ridiculously stupid question, but I honestly don't know. If you are running the 32bit version of windows 7 http://www.nvidia.com/object/win7-w...hql-driver.html If you ar running the 64 bit version of windows 7 http://www.nvidia.com/object/win7-w...hql-driver.html Set a restore point, then install the new version. Might also want to look in the evernt viewer to see if any additional informatin is given on why the driver stopped responding. __________________ Fixing computer issues, one SOC7 at a time. Yes Jim, the user has experienced the dreaded PICNIC error

11-22-2010, 05:06 AM	#5
Svetty Loremaster Join Date: Nov 2004 Posts: 162	My husband and I, as well as several members of our guild, are experiencing this same issue. We have all installed the latest Nvidia drivers and are using the correct version of Directx. The graphics will flicker, have random odd things happen like being able to see through the world, and then the screen will go black for a few seconds to a minute. We then receive a message from Windows that our graphics driver stopped responding and has recovered. The game will then work properly until you move through that same area again. This randomly happens in many different zones but it consistently happens in Enchanted Lands and in Nektulos Forest. *Editted because I apparently forget words in the middle of the night. __________________

11-22-2010, 06:57 PM	#6
Wingrider01 Loremaster Join Date: Nov 2004 Posts: 5,999	Svetlanavera@Antonia Bayle wrote: My husband and I, as well as several members of our guild, are experiencing this same issue. We have all installed the latest Nvidia drivers and are using the correct version of Directx. The graphics will flicker, have random odd things happen like being able to see through the world, and then the screen will go black for a few seconds to a minute. We then receive a message from Windows that our graphics driver stopped responding and has recovered. The game will then work properly until you move through that same area again. This randomly happens in many different zones but it consistently happens in Enchanted Lands and in Nektulos Forest. *Editted because I apparently forget words in the middle of the night. Primarily what you describe is a card starting to fritz out due to heat. Verify that the fans on the card are running properly and not clogged with killer dust bunnies. What you can try doing it uninstalling the current display driver, run a driver cleaner and try reinstalling the driver again. As far as which driver goes - if you have a older vidoe card sometimes the latest driver is not a good choice for the card. __________________ Fixing computer issues, one SOC7 at a time. Yes Jim, the user has experienced the dreaded PICNIC error

11-16-2010, 06:58 PM	#2
TSR-DennisG Customer Service Join Date: Mar 2007 Posts: 420	If you haven't done so already try using the custom install option when running the more recent NVidia video driver. You will get an option to perform a clean install before installing the newer driver. You may also want to try reinstalling this version of Direct X 9.0c.

11-22-2010, 07:42 PM	#7
Peogia Loremaster Join Date: Jul 2010 Posts: 928	Wingrider01 wrote: Svetlanavera@Antonia Bayle wrote: My husband and I, as well as several members of our guild, are experiencing this same issue. We have all installed the latest Nvidia drivers and are using the correct version of Directx. The graphics will flicker, have random odd things happen like being able to see through the world, and then the screen will go black for a few seconds to a minute. We then receive a message from Windows that our graphics driver stopped responding and has recovered. The game will then work properly until you move through that same area again. This randomly happens in many different zones but it consistently happens in Enchanted Lands and in Nektulos Forest. *Editted because I apparently forget words in the middle of the night. Primarily what you describe is a card starting to fritz out due to heat. Verify that the fans on the card are running properly and not clogged with killer dust bunnies. What you can try doing it uninstalling the current display driver, run a driver cleaner and try reinstalling the driver again. As far as which driver goes - if you have a older vidoe card sometimes the latest driver is not a good choice for the card. I have noticed running Everquest II with any NVIDIA SLI enabled with driver/bios can cause these types of crashes if run with Everquest II http://www.nvidia.com/object/hybrid_sli.html http://www.slizone.com/page/home.html __________________ The FBI is encouraging users to visit a website run by its security partner, http://www.dcwg.org , that will inform them whether they're infected and explain how to fix the problem. After July 9, infected users won't be able to connect to the Internet.

11-22-2010, 10:42 PM	#8
Svetty Loremaster Join Date: Nov 2004 Posts: 162	Wingrider01 wrote: Primarily what you describe is a card starting to fritz out due to heat. Verify that the fans on the card are running properly and not clogged with killer dust bunnies. What you can try doing it uninstalling the current display driver, run a driver cleaner and try reinstalling the driver again. As far as which driver goes - if you have a older vidoe card sometimes the latest driver is not a good choice for the card. This is deifnitely not an issue of our cards overheating. I monitor my temps and have never seen my card over 124 degrees farenheit and it generally runs around 116. We have done clean installs of the driver and the issue persists. We both have 9800 GTX's, so, while not the newest cards out there, they are not crappy old cards either. If this was an issue with our hardware and not being caused by the game we would see issues outside of EQ2, which, we do not. Multiple people would not have the exact same issue in the exact same places in game. I have verified with my guild members that are having this issue that they all have Nvidia cards but not the same as the card my husband and I have. They get the same graphics glitches and video driver crashes that we get in the exact same spots in EL and Nek. __________________

11-23-2010, 10:18 AM	#9
Wingrider01 Loremaster Join Date: Nov 2004 Posts: 5,999	Svetlanavera@Antonia Bayle wrote: Wingrider01 wrote: Primarily what you describe is a card starting to fritz out due to heat. Verify that the fans on the card are running properly and not clogged with killer dust bunnies. What you can try doing it uninstalling the current display driver, run a driver cleaner and try reinstalling the driver again. As far as which driver goes - if you have a older vidoe card sometimes the latest driver is not a good choice for the card. This is deifnitely not an issue of our cards overheating. I monitor my temps and have never seen my card over 124 degrees farenheit and it generally runs around 116. We have done clean installs of the driver and the issue persists. We both have 9800 GTX's, so, while not the newest cards out there, they are not crappy old cards either. If this was an issue with our hardware and not being caused by the game we would see issues outside of EQ2, which, we do not. Multiple people would not have the exact same issue in the exact same places in game. I have verified with my guild members that are having this issue that they all have Nvidia cards but not the same as the card my husband and I have. They get the same graphics glitches and video driver crashes that we get in the exact same spots in EL and Nek. still a little warm for my preference, run 3 480's on a EVGA E758-TR and they stay at around 95F, but I use liquid cooling on the system. what cards are you running and what video driver? Also, not always true that you will see issue outside of a specific application, it just depends on how hard the other applications hit the system. Using word or something like that no where near stresses the systrem out like eq2, even wow or lotro come near the strees on the system. If you feel like experimenting, try downloading and running 3dmark, there is a free version available and it will really give the system a work out, would be interesting to see if the issues show there. __________________ Fixing computer issues, one SOC7 at a time. Yes Jim, the user has experienced the dreaded PICNIC error

11-25-2010, 04:04 AM	#10
rocker10 Loremaster Join Date: May 2005 Posts: 4	This is not a hardware issue or overheating in my opinion. I am running a 3 month old Alienware laptop with a GTX 260M with 1GB vid memory. This rig also runs 6GB of system memory. This crashing started after GU58. I have done a clean install of drivers and am running most recent NVidia driver 260.99. I also verified and reinstalled the recommended Direct X version. To no avail. The areas I get crashes are Nektulos Forest, Enchanted Lands and the area of Toxxulia's Mound just going up the path where the Wurms are. SoE bugged something with that update.

11-25-2010, 04:56 AM	#11
Percussion Loremaster Join Date: Oct 2008 Posts: 5	had the same problem with displaydriver cutting changed my graphics card from a gts250 to gtx460 problem disapeared so my conclusion .. Hardware failure or just the stinking card

11-25-2010, 11:16 AM	#12
Peogia Loremaster Join Date: Jul 2010 Posts: 928	Percussion wrote: had the same problem with displaydriver cutting changed my graphics card from a gts250 to gtx460 problem disapeared so my conclusion .. Hardware failure or just the stinking card Seen this issue with a branew GT 240 and a branew GTX 460 its a SOE Programing issue not hardware issue it only ever happens with Everquest II __________________ The FBI is encouraging users to visit a website run by its security partner, http://www.dcwg.org , that will inform them whether they're infected and explain how to fix the problem. After July 9, infected users won't be able to connect to the Internet.

11-25-2010, 01:04 PM	#13
Wingrider01 Loremaster Join Date: Nov 2004 Posts: 5,999	Peogia wrote: Percussion wrote: had the same problem with displaydriver cutting changed my graphics card from a gts250 to gtx460 problem disapeared so my conclusion .. Hardware failure or just the stinking card Seen this issue with a branew GT 240 and a branew GTX 460 its a SOE Programing issue not hardware issue it only ever happens with Everquest II As stated before you are incorrect in your assumption that it is code issues, explain the simple fact that there are thousand of players utilizing Nvidia cards and they are not reporting issues. A large number of guildies utilze everything from a 8800 to the new the new 580 and they have no problems. Have one system running three 480's with no issues, have other systems running a 460's, and GT 250 with 0 issues. Can run 4 accounts on the system with the three 480's. have seen the exact same error reported for ATI cards in this game and in numerous other games. If you would take the time to do a little investigation you will find that this error occurs and have been reported in numerous games forums regarding numerous game - Call of Duty, WOW, LOTRO, Counter Strike to name a minor list of the games his is reported on, both nvidia and ATI. The nvidia and ato specific forums have numerous threads on this exact same error. Or are you claiming that all those games have coding errors also? __________________ Fixing computer issues, one SOC7 at a time. Yes Jim, the user has experienced the dreaded PICNIC error

11-25-2010, 03:06 PM	#14
E General Join Date: Nov 2010 Posts: 1	I have same errors. If I can quick get down window with game before crush, after bringing widow back everything goes well without recovering.

11-29-2010, 02:26 PM	#15
Phaso Server: Unrest Guild: Disciples of Destiny Rank: Active Raider Loremaster Join Date: Aug 2008 Posts: 85	Having the same problem in Nektulos Forest. As someone previously said, quickly minimizing the game stops the driver reset from Windows happening, or it works fine after the driver resets. Seems limited to this zone and apparently a few others. This was on a GTS 250. Since it isn't affecting everyone, I assume it's something that's turned on which isn't exactly standard. I have the game running in High Quality with Shader 3 on (which I would suspect based purely on how under-supported it is), and also have driver forced AA enabled. This seems to happen as the game is rendering flora, though, for what it's worth. As for heat issue, maybe, but I doubt it. Especially with so many people experiencing the same issues in the same places (with the same results). None of the temperatures I've seen in this thread are what I would consider abnormal for a GPU -- they're probably relatively low for one that's in use.

11-29-2010, 03:10 PM	#16
ccarro General Join Date: Apr 2005 Location: Maine Posts: 225	I've had this issue as well. Has only happened a few times but I have noticed it in Nek Forest and also during raid in The Underfoot Depths and one time while in a guild hall also. It seemed that something in the zone itself was causing it since it kind of happened when I turned and almost went away when I tried to turn back. The turned again and game crashed. It seem to happend enough to really narrow down the cause. But it does seem to be happening more often now then before. __________________

11-29-2010, 05:37 PM	#17
Peogia Loremaster Join Date: Jul 2010 Posts: 928	Is this the Error message you guys are receiving __________________ The FBI is encouraging users to visit a website run by its security partner, http://www.dcwg.org , that will inform them whether they're infected and explain how to fix the problem. After July 9, infected users won't be able to connect to the Internet.

11-30-2010, 12:11 AM	#18
Skiy Loremaster Join Date: Dec 2009 Posts: 21	Same exact issue here, and it ONLY happens to me and a few other guildies, all running almost brand new nVidia GTX cards in Underfoot Depths.

12-01-2010, 04:37 AM	#19
Dreyco Archive of Ik Join Date: Dec 2004 Posts: 1,485	Happening to a friend of mine as well. However, Windows XP doesn't have a nice recovery like that.. it just blue-screens, which is aggravating for him. He's running on my old PC. GeForce 7950 GTX. Edit to add: It happens in places with high item count, especially like our house or a really crowded dungeon. __________________ Grand Historian of The Archive of Ik

12-01-2010, 08:51 AM	#20
Peogia Loremaster Join Date: Jul 2010 Posts: 928	I think you guys should make petitions with NVIDIA as stated on there web site NVIDIA Graphics Driver was created by NVIDIA® Corporation. Please contact NVIDIA® Corporation for assistance and troubleshooting information or, to find out if a solution is available. For more information, see the NVIDIA® Corporation Web site http://nvidia.custhelp.com/cgi-bin/...amp;p_topview=1 http://nvidia.custhelp.com/cgi-bin/...amp;p_topview=1 When I contacted Sony about this issue alls they would say is use streaming client __________________ The FBI is encouraging users to visit a website run by its security partner, http://www.dcwg.org , that will inform them whether they're infected and explain how to fix the problem. After July 9, infected users won't be able to connect to the Internet.

12-06-2010, 12:05 AM	#21
Peogia Loremaster Join Date: Jul 2010 Posts: 928	http://forums.nvidia.com/index.php?showtopic=65161 __________________ The FBI is encouraging users to visit a website run by its security partner, http://www.dcwg.org , that will inform them whether they're infected and explain how to fix the problem. After July 9, infected users won't be able to connect to the Internet.

12-06-2010, 05:47 AM	#22
Svetty Loremaster Join Date: Nov 2004 Posts: 162	Peogia wrote: http://forums.nvidia.com/index.php?showtopic=65161 Peogia, While the links you are giving for Nvidia forums are informative they do not address the root cause of the issues we are having. The issues we are having are caused by something in EQ2 causing the graphics driver to have an exception. This is why it crashes and then recovers. It happens only in certain zones and only in specific areas of those zones. I have tested this running in every performance option available in EQ2 from extreme graphics to extreme performance and the issue occurs for all of them. The issue has only started since GU58. I would appreciate it if a TSR would actually step up and look into the issue at this point because it is obvious many people are having the problem. __________________

12-06-2010, 02:48 PM	#23
Abraxsis Lord Join Date: Jan 2010 Posts: 4	My personal system's display driver resets anytime I face the Ulteran Spire in the Enchanted Lands. It has done this for several weeks now. I use a NVidia 250 with current drivers. I have been able to reproduce the crash on five separate computer systems using NVidia cards (all have current drivers installed). This issue started after one of the Tuesday morning patches several weeks back now. __________________

12-06-2010, 03:44 PM	#24
Horgana Server: Butcherblock Guild: Defenders of Norrath Rank: Senior Officer Loremaster Join Date: Nov 2004 Posts: 91	I have a nearly 7 year old Sony Vaio Desktop PC 3.4 ghz pentium 4 with a Nvidia GeForce 7950GT AGP - yes I know this is a very old config. My point is that I have Windows XP and Windows 7 installed on different partitions of the same hard disk. I get the problem people are describing often when running under Windows 7 and NEVER under Windows XP (which unsuprisingly I therefore run it on for any serious grouping / raiding etc). I'm assuming most of the people posting on this thread with their bang up to date PC's with mega graphics cards are also probably running Windows 7?

12-06-2010, 07:02 PM	#25
Wingrider01 Loremaster Join Date: Nov 2004 Posts: 5,999	Horgana@Butcherblock wrote: I have a nearly 7 year old Sony Vaio Desktop PC 3.4 ghz pentium 4 with a Nvidia GeForce 7950GT AGP - yes I know this is a very old config. My point is that I have Windows XP and Windows 7 installed on different partitions of the same hard disk. I get the problem people are describing often when running under Windows 7 and NEVER under Windows XP (which unsuprisingly I therefore run it on for any serious grouping / raiding etc). I'm assuming most of the people posting on this thread with their bang up to date PC's with mega graphics cards are also probably running Windows 7? Windows 7 Ultimate 64 Bit, 3 Nvidia 480's Windows 7 Ultimate 32 but, 2 Nvidia 480's Windiws 7 Ultimate 32 Bit, 1 Nvidia 460 have not seen the error since I installed Windows 7, and I multibox and raid a lot. __________________ Fixing computer issues, one SOC7 at a time. Yes Jim, the user has experienced the dreaded PICNIC error

12-14-2010, 05:29 PM	#26
Esuna Server: Everfrost Guild: Nox Incendia Rank: Incandescence (Guild Leader) Loremaster Join Date: Mar 2005 Posts: 6	Post Deleted by User __________________

12-27-2010, 06:23 AM	#27
Ghouti Loremaster Join Date: Nov 2004 Posts: 192	I've had the same problems as described. Also only noticed this happening the last few weeks. First few times were near toxulia's mound in Sundered Frontier, screen would go black every now and then while walking / rotating camera angle. But never so far that i'd actually get the windows 7 error showing. However two days ago i went to solusek's eye (needed to talk to nagafen) and that pretty much nearly fried the video card lol, first time pc went black, restart wouldn't even work. So i completely cleaned the pc on the interior and let it cool down a bit, that fixed it. But the crashes kept coming in solusek eye after that, several times windows 7 managed to recover but twice it failed and i had to reset the pc. It happened to be at the bottom near the glass walkways. Got a GTX260 it did have outdated drivers, but installing the latest didn't help either. __________________

12-28-2010, 03:58 AM	#28
Ghouti Loremaster Join Date: Nov 2004 Posts: 192	Potential Fix ? I may have found a potential fix, a guild m8 of mine came with the suggestion to delete your "Everquest2.exe", your "ms322.dll" (can't recall exact name should check at home but something like that one) and your complete "miles" directory. Then use station launcher and redownload these files. I did this yesterday and when i went into solusek eye bottom level i didn't get any graphic failure whatsoever, might have been a fluke but worth giving a shot. So let us know if this worked for you too !! __________________

01-06-2011, 01:41 PM	#29
Arianah Loremaster Join Date: May 2006 Posts: 406	The thing is, everyone I know and have read to be experiencing this problem, has only been experiencing it since GU58. That makes me think they changed something that's causing this to happen, not something on our end, which would be way too coincidental considering the variation of cards being used, the computer builds, the graphics settings, and the zones in which this happens. I am still having this issue. For me and my husband, it happens in our Tier 1 Guild Hall in the first room to the left. I've also had the display driver crash while in Mistmyr Manor at the hallway right before the Primogen room. For one of my guildees, it happens in the second room to the right. For another of my guildees, it happens in Vestigial Cella. The guildee experiencing the crash in VC swears it was the water, so I tried taking the fountain out of the room to the left, and we still experienced the crash. I've tried to find common pieces of furniture or achitecture in the rooms in our guild hall that we're crashing in, and found nothing. If it was the glass windows that allow you to see the sky, then the first room to the right should also reproduce the crash. If it was the chandeliers, every other room should also reproduce the crash. There are no other common pieces of furniture between the two rooms. My husband tried updating the graphic drivers. Didn't fix it.The first guildee tried re-installing the game fresh. Didn't fix it.The second guildee played around with her graphics and I think also driver settings. Didn't fix it. I've reported this as a bug. There are at least 3 posts about this now."Good bye""Recurring graphics problem in Guild Hall - Confirmed BUG" Edit: Forgot there were two Tier 1 Guild Hall versions. Ours is a Qeynos styled one.Edit: Added that I've also had the display driver crash in Mistmyr Manor right before the Primogen room.

01-06-2011, 01:51 PM	#30
Dogtag Server: Splitpaw Guild: Dark Haven Rank: Junior Officers Loremaster Join Date: Feb 2006 Posts: 31	Been having frequent problems since GU58 as well with driver failures GF9800 GTX 6 GB ram athlon 5000+ dualcore cpu vista pro corp edition Both old and new launcher installed, only seem to have the problem with the new one thou.. Drivers and dir x updated and tested various versions as well. So I wonder where the problem is located, since this is the only game I have this problem with.. coughs