Can't get in game after patch today

[Beanst]

Can't get in game after patch today. Let me know what logs you need.

[Makkie]

I'm having the same problem. I get to "Entering game as" and the client crashes

[ZandaStrooth]

Same here.

Pretty sure it's fetish nightfall.

From my crashlog: Eq2GuiPersonaWindow::processFactionUpdateCmd()Do you guys still have a eq2ui_mainhud_persona.xml in your fetish dir atm?

At least deleting that file was what I had to do at the time of the update where we got currency and mount tabs to get eq2 working again with fetish.

Probably causing the crashes now?

As a solution I tried to copy the default eq2ui_mainhud_persona.xml to my fetish but that didn't work.

Would be nice if EQ2 devs at least checked their updates with the few most popular UIs before going live, or give those UI developers a heads up about what's coming. This is getting annoying since it happens every big update.

[Shazzie]

Same problem here, I can get to character select but cannot load into the game. I don't use Fetish, though, I use DrumsUI. So it might be a custom UI problem, but not specifically Fetish.

[JaimeTaylor77]

same here cant login says eq2 has stopped working and closes out

[Makkie]

Ok thats makes sense, I use Fetish...sigh

[Aerfen]

Looks like there are several threads about this issue...but I do not use Fetish and am having this issue.

[ZandaStrooth]

And if you open EQ2_crash.log in your EQ2 dir, with for example notepaddo you have the similar bottom line in this section?Log:    Not VF_AUTO    Not VF_AUTO    Not VF_AUTO    Not VF_AUTO    Not VF_AUTO    Not VF_AUTO    Not VF_AUTO    Not VF_AUTO    Not VF_AUTO    Eq2GuiPersonaWindow::processFactionUpdateCmd()

[Shazzie]

No. There is nothing 'gui' or 'persona' related in my crash.log. In the 'Log' section there is only this:

Log:    E:liveeq2frameworkcoreutilsrcFiler.cpp(3514): STREAM File [9425CC3179D343FB] expected CRC[9C6A] recd[5E78]

[ZandaStrooth]

temporary fix is to delete: eq2ui_mainhud_knowledge.xml

i'm ingame now

[Makkie]

Thanks Zandru!!   It worked for me

[Shazzie]

That works! *sings Zandru's praises*  Thank you muchly!

[Aerfen]

Wow that worked for me too...so it's something in this:

 RESEARCH

The Research window has been moved in to the Knowledge window.

that is causing the problems.

[napalmpt]

worked for me too, thanks a ton man

[Sleap]

I dont have that file in my Profit UI.. and i cannot get back into game. Cant log any of my toons in.

[Beanst]

@SOE fix your chit noobs. I'm paying money for players to come up with hot fixes [Removed for Content]?

[Beanst]

I've tried deleting that file and I still can't log in. [Removed for Content].

[Autenil]

Hey guys,

Please PM me the contents of your EQ2_Crash.log file and I'll take a look.

[Wulfhammer]

Zandru@Nagafen wrote:

Same here.

Pretty sure it's fetish nightfall.

From my crashlog: Eq2GuiPersonaWindow::processFactionUpdateCmd()Do you guys still have a eq2ui_mainhud_persona.xml in your fetish dir atm?

At least deleting that file was what I had to do at the time of the update where we got currency and mount tabs to get eq2 working again with fetish.

Probably causing the crashes now?

As a solution I tried to copy the default eq2ui_mainhud_persona.xml to my fetish but that didn't work.

Would be nice if EQ2 devs at least checked their updates with the few most popular UIs before going live, or give those UI developers a heads up about what's coming. This is getting annoying since it happens every big update.

I have the same problem as everyone else but I'm using Drumsticks UI...  It may be the patch has made the custom UI's incompatible, or the Devs have just plain broke the game....

[Sleap]

12-07-10 00:06:05.183  2260 Error   Service::Run this=0x1fc2f88,e->ToString()=

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 3003

Internal Error

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 10048

12-07-10 00:09:06.871  3112 Error   Connection::Read Disconnected: this=0x312-07-10 00:09:06.933  3112 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 00:09:44.949  704 Error   Service::Run this=0x1fc2f88,e->ToString()=

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 3003

Internal Error

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 10048

12-07-10 00:21:18.449  3112 Error   Connection::Read Disconnected: this=0x312-07-10 00:21:18.464  3112 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 00:21:53.949  2972 Error   Service::Run this=0x1fc2f88,e->ToString()=

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 3003

Internal Error

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 10048

12-07-10 00:24:31.027  3112 Error   Connection::Read Disconnected: this=0x312-07-10 00:24:31.027  3112 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 00:24:52.292  780 Error   Service::Run this=0x1fc2f88,e->ToString()=

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 3003

Internal Error

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 10048

12-07-10 00:26:13.792  3112 Error   Connection::Read Disconnected: this=0x312-07-10 00:26:13.792  3112 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 00:26:34.621  828 Error   Service::Run this=0x1fc2f88,e->ToString()=

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 3003

Internal Error

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 10048

12-07-10 00:28:37.121  3112 Error   Connection::Read Disconnected: this=0x312-07-10 00:28:37.121  3112 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 00:28:58.417  4084 Error   Service::Run this=0x1fc2f88,e->ToString()=

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 3003

Internal Error

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 10048

12-07-10 00:48:20.324  3112 Error   Connection::Read Disconnected: this=0x312-07-10 00:48:20.324  3112 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 00:48:41.589  3888 Error   Service::Run this=0x1fc2f88,e->ToString()=

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 3003

Internal Error

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 10048

12-07-10 00:56:51.917  3112 Error   Connection::Read Disconnected: this=0x312-07-10 00:56:51.917  3112 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 00:57:24.371  304 Error   Service::Run this=0x1fc2f88,e->ToString()=

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 3003

Internal Error

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 10048

12-07-10 01:00:23.855  3112 Error   Connection::Read Disconnected: this=0x312-07-10 01:00:23.855  3112 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 01:17:28.136  3112 Error   Connection::Read Disconnected: this=0x312-07-10 01:17:28.136  3112 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 01:17:28.136  3112 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x1fc2f8812-07-10 02:15:49.230  3996 Error   Connection::Read Disconnected: this=0x312-07-10 02:15:49.230  3996 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 02:15:49.230  3996 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x1fc2f8812-07-10 02:46:44.777  3320 Error   Connection::Read Disconnected: this=0x312-07-10 02:46:44.777  3320 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 02:46:44.777  3320 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x1fc2f8812-07-10 11:51:11.531  872 Error   Service::Run this=0x1fc2f88,e->ToString()=

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 3003

Internal Error

C:srcbuildtoolsbranchesvoontmpvkchm1srcvivox.syste mtcpsocket.cpp(256) : VivoxSystem::TcpSocket::TcpSocket - error 10048

12-07-10 12:11:23.968  2540 Error   Connection::Read Disconnected: this=0x312-07-10 12:11:24.031  2540 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 12:17:22.781  2540 Error   Connection::Read Disconnected: this=0x312-07-10 12:17:22.781  2540 Warning Service::CleanupDeadConnections Cleaning up dead connection: (*i)=0x312-07-10 12:17:22.781  2540 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x1fc2f88

I dont know if this is the correct information as far as crash logs.. last crash log file i could find was from October...

[Wulfhammer]

Autenil wrote:

Hey guys,

Please PM me the contents of your EQ2_Crash.log file and I'll take a look.

Crap.. 

The log is too large !!  Its going ove the max characters limit..

I can mail it if you give me an address...

[Beanst]

Pretty sweet I get asked to PM files with no permission. Still [Removed for Content]

[TalisX1]

Primel@Befallen wrote:

I dont have that file in my Profit UI.. and i cannot get back into game. Cant log any of my toons in.

That file is not included in Profit ( I would have pushed an update for it to the updater if it did ). I use profit (obviously ) and am able to log in and zone around without issue.

Silat

[TalisX1]

If you use a custom ui and it has a eq2ui_mainhud.xml file in it and you are crashing after removing eq2ui_mainhud_knowledge.xml try removing it as well and see if your problem persists.

Silat

[Wulfhammer]

Autenil wrote:

Hey guys,

Please PM me the contents of your EQ2_Crash.log file and I'll take a look.

Autenill,There are people reporting they can get in if they use the default UI.  Looks like the patch broke customs.

[Sleap]

i updated EQ2maps and Profit before loading EQ2.. after the problems i closed out EQ2 and now im magically able to log in without deleting anything..

[Wulfhammer]

Primel@Befallen wrote:

i updated EQ2maps and Profit before loading EQ2.. after the problems i closed out EQ2 and now im magically able to log in without deleting anything..

Didn't work for me on Drums UI..  I was already fully up to date anyway...

[slippery]

Go in to your UI folder and delete eq2ui_mainhud_knowledge eq2ui_mainhud_persona and you will be able to get in game.

[Rothgar]

We will have a patch shortly that fixes the knowledge window crash.  Sorry for the issues, we dropped the ball on checking third-party UI's.

Fortunately the patch won't require any downtime, you'll just need to rerun the patcher.  I'm hoping we'll have a new EXE ready by noon PST.

[TSR-DennisG]