Sale Item: Potion of Disgenderment won't purchace.

Vashte · 11-07-2010, 09:33 PM

I was attempting to buy the Potion of Disgenderment to change one of my alts genders, but any time I click "Buy" it gives the error "The Station Marketplace is currently unavailable. Please try again later." I have tried to buy this a couple times since it went on sale earlier today, with the same error. I am able to buy other items with no problem, I bought some cheap house item just to make sure, but this sale potion just won't cooperate.

TSR-DennisG · 11-07-2010, 10:36 PM

I've made a modification to your account, can you try making your purchase now? You may need to log out then back in.

Vashte · 11-07-2010, 11:00 PM

After I saw your post I completely exited the game and logged back in. Alas, same error still.

shermansas · 11-08-2010, 01:36 AM

I been trying to buy this potion for the last few hours and cannot seem to get past "The marketplace is currently unavailable" error

Kreglock · 11-08-2010, 04:30 AM

Seems its more widespread then just a single account. I too am unable to purchase this item all attempts as well today have returned "Marketplace is unavailable" error. I do wonder seeing as it is an item on sale, if perhaps the setting up of the item for sale status may have been done wrong. I do notice that in game the item lists for 750 but on web site catalog it still shows 1500. Could perhaps there be a reconcilliation error occuring and thus giving us users a "friendly" error message of "Marketplace is currently unavailable"?

Dralkesh · 11-08-2010, 06:49 AM

I am attempting to buy it as well, but getting the same error.

Roast22 · 11-08-2010, 08:05 AM

I'm also getting this error on Freeport server.

Vashte · 11-08-2010, 12:16 PM

As of 10:15am (est) it's still not working. When is the sale over, and will it be extended since people have been unable to purchase it?

Vashte · 11-08-2010, 02:18 PM

12:15 noon (est), still getting the error.

Looks like my carpenter Monkeys will be staying male at this rate..

Dralkesh · 11-08-2010, 02:46 PM

Looks like the sale is over, I WANTED to buy it, but I guess I can't anymore. Can't even test to see if the issue is fixed because that sale item was the only thing I wanted so far.

Foosa · 11-08-2010, 03:05 PM

i also have tryed to purchase this yesterday, tryed around noon, 10pm,11 pm,12pm. it let me purchase a extra char slot on the account, several potions on my 2nd account but the same error as the others here. put in a petition and it was forwarded to billing ?

Vashte · 11-08-2010, 03:12 PM

1 pm (est) and yep, no longer for sale on sale.

Will this be offered again when whatever issue with the purchasing is fixed?

Amnerys · 11-08-2010, 04:28 PM

I'm looking into the issue and will see what we can find out. Sorry about the inconvenience!!

Shareana · 11-09-2010, 08:09 AM

This post has moved: /eq2/posts/preList.m?topic_id=44532...post_id=5451394 Please note that posting details of customer service messages are not allowed on these forums per the forum guidelines.

Foosa · 11-11-2010, 03:40 PM

the above link goes no where,

and i apolagise for breaking the rules, since no uptate had been posted offically i tryed to let the others know who also had this issue. my bad wont happen in the future

Vashte · 11-11-2010, 06:28 PM

It's been a few days, are there any updates/info on the issue?

Amnerys · 11-11-2010, 08:15 PM

We're currently looking into the issue to see if we can figure out why some people could buy it and some couldn't. Very strange.

Dralkesh · 11-12-2010, 02:51 PM

I decided to go ahead and test buying it, and I got the potion perfectly once the sale was over, but couldn't buy it during the sale. Pretty annoyed about it too!

Vashte · 11-12-2010, 04:44 PM

I probably won't be getting it at full price. I'd still love to get it if they were to give those of us who tried but got errors a "raincheck" so to speak.

Vashte · 11-22-2010, 08:27 PM

I know there are mergers, and whatever issues they are encountering, going on.. but I thought I'd check back with this thread and see -is there any updates on the sale issue of the potion of disgenderment? or any plans to allow that sale to happen again, since there were issues with the purchasing of them for some of us?

11-09-2010, 08:09 AM	#14
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	This post has moved: /eq2/posts/preList.m?topic_id=44532...post_id=5451394 Please note that posting details of customer service messages are not allowed on these forums per the forum guidelines. __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

11-07-2010, 09:33 PM	#1
Vashte Server: Kithicor Guild: Guardians Of Antiquity Rank: The Uberness Loremaster Join Date: Dec 2006 Posts: 65	I was attempting to buy the Potion of Disgenderment to change one of my alts genders, but any time I click "Buy" it gives the error "The Station Marketplace is currently unavailable. Please try again later." I have tried to buy this a couple times since it went on sale earlier today, with the same error. I am able to buy other items with no problem, I bought some cheap house item just to make sure, but this sale potion just won't cooperate.

11-07-2010, 10:36 PM	#2
TSR-DennisG Customer Service Join Date: Mar 2007 Posts: 420	I've made a modification to your account, can you try making your purchase now? You may need to log out then back in.

11-07-2010, 11:00 PM	#3
Vashte Server: Kithicor Guild: Guardians Of Antiquity Rank: The Uberness Loremaster Join Date: Dec 2006 Posts: 65	After I saw your post I completely exited the game and logged back in. Alas, same error still.

11-08-2010, 01:36 AM	#4
shermansas Loremaster Join Date: Jun 2006 Posts: 4	I been trying to buy this potion for the last few hours and cannot seem to get past "The marketplace is currently unavailable" error

11-08-2010, 04:30 AM	#5
Kreglock Newbie Join Date: Nov 2010 Posts: 1	Seems its more widespread then just a single account. I too am unable to purchase this item all attempts as well today have returned "Marketplace is unavailable" error. I do wonder seeing as it is an item on sale, if perhaps the setting up of the item for sale status may have been done wrong. I do notice that in game the item lists for 750 but on web site catalog it still shows 1500. Could perhaps there be a reconcilliation error occuring and thus giving us users a "friendly" error message of "Marketplace is currently unavailable"?

11-08-2010, 06:49 AM	#6
Dralkesh Newbie Join Date: Nov 2010 Posts: 3	I am attempting to buy it as well, but getting the same error.

11-08-2010, 08:05 AM	#7
Roast22 Loremaster Join Date: Nov 2004 Posts: 35	I'm also getting this error on Freeport server.

11-08-2010, 12:16 PM	#8
Vashte Server: Kithicor Guild: Guardians Of Antiquity Rank: The Uberness Loremaster Join Date: Dec 2006 Posts: 65	As of 10:15am (est) it's still not working. When is the sale over, and will it be extended since people have been unable to purchase it?

11-08-2010, 02:18 PM	#9
Vashte Server: Kithicor Guild: Guardians Of Antiquity Rank: The Uberness Loremaster Join Date: Dec 2006 Posts: 65	12:15 noon (est), still getting the error. Looks like my carpenter Monkeys will be staying male at this rate..

11-08-2010, 02:46 PM	#10
Dralkesh Newbie Join Date: Nov 2010 Posts: 3	Looks like the sale is over, I WANTED to buy it, but I guess I can't anymore. Can't even test to see if the issue is fixed because that sale item was the only thing I wanted so far.

11-08-2010, 03:05 PM	#11
Foosa Server: Kithicor Guild: Dirty Laundry Rank: Goober & Ugly Loremaster Join Date: Nov 2006 Posts: 22	i also have tryed to purchase this yesterday, tryed around noon, 10pm,11 pm,12pm. it let me purchase a extra char slot on the account, several potions on my 2nd account but the same error as the others here. put in a petition and it was forwarded to billing ?

11-08-2010, 03:12 PM	#12
Vashte Server: Kithicor Guild: Guardians Of Antiquity Rank: The Uberness Loremaster Join Date: Dec 2006 Posts: 65	1 pm (est) and yep, no longer for sale on sale. Will this be offered again when whatever issue with the purchasing is fixed?

11-08-2010, 04:28 PM	#13
Amnerys Community Team Join Date: Jun 2008 Posts: 2,317	I'm looking into the issue and will see what we can find out. Sorry about the inconvenience!!

11-11-2010, 03:40 PM	#15
Foosa Server: Kithicor Guild: Dirty Laundry Rank: Goober & Ugly Loremaster Join Date: Nov 2006 Posts: 22	the above link goes no where, and i apolagise for breaking the rules, since no uptate had been posted offically i tryed to let the others know who also had this issue. my bad wont happen in the future

11-11-2010, 06:28 PM	#16
Vashte Server: Kithicor Guild: Guardians Of Antiquity Rank: The Uberness Loremaster Join Date: Dec 2006 Posts: 65	It's been a few days, are there any updates/info on the issue?

11-11-2010, 08:15 PM	#17
Amnerys Community Team Join Date: Jun 2008 Posts: 2,317	We're currently looking into the issue to see if we can figure out why some people could buy it and some couldn't. Very strange.

11-12-2010, 02:51 PM	#18
Dralkesh Newbie Join Date: Nov 2010 Posts: 3	I decided to go ahead and test buying it, and I got the potion perfectly once the sale was over, but couldn't buy it during the sale. Pretty annoyed about it too!

11-12-2010, 04:44 PM	#19
Vashte Server: Kithicor Guild: Guardians Of Antiquity Rank: The Uberness Loremaster Join Date: Dec 2006 Posts: 65	I probably won't be getting it at full price. I'd still love to get it if they were to give those of us who tried but got errors a "raincheck" so to speak.

11-22-2010, 08:27 PM	#20
Vashte Server: Kithicor Guild: Guardians Of Antiquity Rank: The Uberness Loremaster Join Date: Dec 2006 Posts: 65	I know there are mergers, and whatever issues they are encountering, going on.. but I thought I'd check back with this thread and see -is there any updates on the sale issue of the potion of disgenderment? or any plans to allow that sale to happen again, since there were issues with the purchasing of them for some of us?