I just changed from an Illusionist to an Inquisitor. - Page 3

Wolfsbaine · 08-19-2010, 08:09 AM

I checked it out on my 83 Wiz. I made him May of 2006, and it didnt work. I was hoping to betray him to something else. I got bored with the wiz. They also took down the Inq trainer in NQ so you cant go talk to him. It would have been nice. I got bored and saw this post and it gave me a reason to come back into game after the GU.

Lortet · 08-19-2010, 10:47 AM

hmmph - having just deleted and restarted two such characters SMILEY

Chanson · 08-19-2010, 12:09 PM

NamaeZero wrote:

Yeah, it's nice that they will be providing all these services that cost them almost nothing (seriously, a bug in their code could do this) to you at a massive cost. In the days before they had the marketplace they might have had to come up with a way to offer it in quest form, perhaps with a Lore explantion.. and all as part of content the GU would normally have that doesn't generate any extra funds.
It's a good thing SC Marketplace makes it so much easier to offer immensely profitable solutions that that can be handwaved without any effort spent explaining it. I mean, could you imagine a quest to reset your race/gender that didn't require a SC token? That would be crazy and they'd make almost no money on it. Why would they ever do that??
Seriously, if SC had been out years ago, there would be no Stylist in game. You'd have to buy a token to change your appearance. And the tradeskill reset NPC wouldn't exist.. she would be a token too. I understand tokens for stuff that require actual work from a real person, like character account to account transfer or newly designed equipment, pets, and what have you. But something that just swaps one line in the database on your character shouldn't cost you money. It would be like paying for a pallette swap on your appearance gear.

Perhaps they should change the name from Everquest to Everbuy.

CrazyMoogle · 08-19-2010, 04:16 PM

I will seriously, very seriously, consider spending money if I can change my berserker into a different class while keeping my levels and AA. If you're going to reset levels then don't even waste my time with this crap.

Guy De Alsace · 08-19-2010, 05:02 PM

Rick777 wrote:

BChizzle wrote:
So much for it being too difficult to reset your adventure class. I suspect what we saw was a little preview of what is coming soon to station cash.
Lol, yeah everything is "difficult" to implement until it gets to station cash, then it magically becomes easy. This is definitely an omen of things to come.

Amazing how easy things get when it gets "station cash" approval. Like amazing looking new armour for instance...

bks6721 · 08-19-2010, 05:06 PM

Guy De Alsace wrote:

Rick777 wrote:
BChizzle wrote:
So much for it being too difficult to reset your adventure class. I suspect what we saw was a little preview of what is coming soon to station cash.
Lol, yeah everything is "difficult" to implement until it gets to station cash, then it magically becomes easy. This is definitely an omen of things to come.
Amazing how easy things get when it gets "station cash" approval. Like amazing looking new armour for instance...

Guild Name change potion. 5500sc Couldn't be done before though...

Thunndar316 · 08-19-2010, 07:51 PM

So much for that "impossible to change class on a whim" stuff.

Too bad I missed it. My worthless 80 Guard could have been made useful again.

Kain-UK · 08-20-2010, 07:16 AM

Waters wrote:

Pauly@Befallen wrote:
hat NPC is able to do something that SOE said cannot be done. Some of us asked for a way to change or reset our adventure class on our high level crafters and we where told it can't be done. So, now that we know it CAN be done, can we get a way to change our lowbie Illys to something like... oh, an Inquisitor?
Actually, at one of the Fan Faire Q & A panels we agreed we'd look into letting players reset their adventure class on high level crafters. This will likely work the same way high level adventurers can reset their crafting profession now.
So, crafters can expect to be able to reset your adventure class to a low level (perhaps level 9) and pick a new adventure class in a future update.

If you guys do this, you had [Removed for Content] well better make sure it is a QUEST ONLY and CANNOT be bought as a service with SC on the EQ2Live servers.

Otherwise you will have even more upset players.

Cusashorn · 08-20-2010, 01:55 PM

Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug.

LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol.

Pervis · 08-20-2010, 02:34 PM

If there is one thing SOE are awesome at, it is being stupid.

It was no doubt a lack of communication. I am sure the people that fixed the issue, and told CS about it to go about rolling back affected characters did not intend for you to get a warning, but they forgot to pass that on. Because us players look at SOE as a single entity, it just makes it look stupid.

Moxicar · 08-20-2010, 05:33 PM

Yeah i was warned too. They rolled back lost 105p 1.5lvl, 3AA and couple XP pots.

I dunno i deleted all my toons, and cacled the sub. Im tiert of being treated like a leaper instead of a paying customer lol.

Elorah · 08-20-2010, 05:37 PM

Moxicar wrote:

Yeah i was warned too. They rolled back lost 105p 1.5lvl, 3AA and couple XP pots.
I dunno i deleted all my toons, and cacled the sub. Im tiert of being treated like a leaper instead of a paying customer lol.

You HAD to know that that was an exploit? As for Cusashorn, you should not have been given a warning (but were probably lumped in with the others SMILEY )

Kenrod · 08-20-2010, 05:38 PM

Moxicar wrote:

Yeah i was warned too. They rolled back lost 105p 1.5lvl, 3AA and couple XP pots.
I dunno i deleted all my toons, and cacled the sub. Im tiert of being treated like a leaper instead of a paying customer lol.

Ok...so...just to make sure i'm reading this correctly:

You used that obvious bug to change classes. Then did a BUNCH of stuff on the toon. Now, you're here crying all over the place because SoE fixed the bug within 48 hours, and you lost everything you did.

That led you to delete your toon and cancel your sub, and act like you've been done wrong? How can you justify that?

Don't do really stupid things, and stuff like this won't happen.

Shareana · 08-20-2010, 05:52 PM

This post has moved: /eq2/posts/preList.m?topic_id=44532...post_id=5396487 DO not bypass the filter OR be vulgar in your post please.

Grumble69 · 08-20-2010, 05:59 PM

Elorah wrote:

Moxicar wrote:
Yeah i was warned too. They rolled back lost 105p 1.5lvl, 3AA and couple XP pots.
I dunno i deleted all my toons, and cacled the sub. Im tiert of being treated like a leaper instead of a paying customer lol.
You HAD to know that that was an exploit? As for Cusashorn, you should not have been given a warning (but were probably lumped in with the others )

IMO, it's not an exploit. They will be putting in a system to allow class changes for high lvl crafters, so that door is being opened. Personally I think SOE should have just let it go. If a person changed classes, they were obviously not happy with their original choice. Just let it slide. It wasn't game altering. It was just a class change. Big deal.

BChizzle · 08-20-2010, 06:50 PM

Cusashorn wrote:

Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug.
LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol.

This is pretty typical of the SOE EQ2 team's attitude towards their customers.

Bleuu · 08-20-2010, 07:07 PM

BChizzle wrote:

Cusashorn wrote:
Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug.
LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol.
This is pretty typical of the SOE EQ2 team's attitude towards their customers

Just my opinion, he was probably issued a warning because instead of just reporting the bug when he found it, he took screenshots and made a thread on the forums, which in turn caused other people to exploit the bug. There was no admirable 'I found this bug and reported it to Sony to be fixed.' There was only boasting about it on the forums. The OP even said: "As for /bugging this and not posting it on the forums... I don't care. This way guarantees that the devs will notice it, and everyone will be rolled back anyway." So yes, in this cause I think he should have been warned, but again, just my opinion.

Malacha · 08-20-2010, 07:14 PM

Bleuu wrote:

BChizzle wrote:
Cusashorn wrote:
Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug.
LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol.
This is pretty typical of the SOE EQ2 team's attitude towards their customers
Just my opinion, he was probably issued a warning because instead of just reporting the bug when he found it, he took screenshots and made a thread on the forums, which in turn caused other people to exploit the bug. There was no admirable 'I found this bug and reported it to Sony to be fixed.' There was only boasting about it on the forums. The OP even said: "As for /bugging this and not posting it on the forums... I don't care. This way guarantees that the devs will notice it, and everyone will be rolled back anyway." So yes, in this cause I think he should have been warned, but again, just my opinion.

No, he was warned because everyone who did it was warned. I really doubt they would go through the hassle of actually looking up who reported it and make sure not to give them a warning =P

BChizzle · 08-20-2010, 07:21 PM

Bleuu wrote:

BChizzle wrote:
Cusashorn wrote:
Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug.
LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol.
This is pretty typical of the SOE EQ2 team's attitude towards their customers
Just my opinion, he was probably issued a warning because instead of just reporting the bug when he found it, he took screenshots and made a thread on the forums, which in turn caused other people to exploit the bug. There was no admirable 'I found this bug and reported it to Sony to be fixed.' There was only boasting about it on the forums. The OP even said: "As for /bugging this and not posting it on the forums... I don't care. This way guarantees that the devs will notice it, and everyone will be rolled back anyway." So yes, in this cause I think he should have been warned, but again, just my opinion.

In a world where companies want to grow their products they don't treat their customers with this type of lack of respect. If I were Cusa I would be causing a huge fire storm up and down the SOE ladder until I got a personal phone call from Smedley with a believable apology.

Bleuu · 08-20-2010, 08:22 PM

BChizzle wrote:

Bleuu wrote:
BChizzle wrote:
Cusashorn wrote:
Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug.
LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol.
This is pretty typical of the SOE EQ2 team's attitude towards their customers
Just my opinion, he was probably issued a warning because instead of just reporting the bug when he found it, he took screenshots and made a thread on the forums, which in turn caused other people to exploit the bug. There was no admirable 'I found this bug and reported it to Sony to be fixed.' There was only boasting about it on the forums. The OP even said: "As for /bugging this and not posting it on the forums... I don't care. This way guarantees that the devs will notice it, and everyone will be rolled back anyway." So yes, in this cause I think he should have been warned, but again, just my opinion.
In a world where companies want to grow their products they don't treat their customers with this type of lack of respect. If I were Cusa I would be causing a huge fire storm up and down the SOE ladder until I got a personal phone call from Smedley with a believable apology.

From my experiance in working in customer service for 4 years, you are the worst kind of customer. The one who ignores the rules and then when something doesn't work out the way you want it to or you get in trouble for doing something you obviously shouldn't have, you demand a phone call from the CEO, the man in charge, whoever can make you feel better about yourself. It has nothing to do with a company not treating their customers with respect. It has everything to do with people disobeying rules, intentionally exploiting things even when they know they shouldn't, and then having the audacity to complain about it when they are called out on it. He deserved a warning, as did everybody else who exploited the bug (or in plain terms, broke the rules). Get off your high horse and stop defending people who don't deserve it.

Cusashorn · 08-20-2010, 08:55 PM

I'm not bummed about it. Finding this bug actually made this worthless game update fairly enjoyable. It's not like there's any chance something like this will ever happen again anyway, and even if it did, I would /report and /bug it that time around.

BChizzle · 08-20-2010, 09:15 PM

Bleuu wrote:

BChizzle wrote:
Bleuu wrote:
BChizzle wrote:
Cusashorn wrote:
Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug.
LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol.
This is pretty typical of the SOE EQ2 team's attitude towards their customers
Just my opinion, he was probably issued a warning because instead of just reporting the bug when he found it, he took screenshots and made a thread on the forums, which in turn caused other people to exploit the bug. There was no admirable 'I found this bug and reported it to Sony to be fixed.' There was only boasting about it on the forums. The OP even said: "As for /bugging this and not posting it on the forums... I don't care. This way guarantees that the devs will notice it, and everyone will be rolled back anyway." So yes, in this cause I think he should have been warned, but again, just my opinion.
In a world where companies want to grow their products they don't treat their customers with this type of lack of respect. If I were Cusa I would be causing a huge fire storm up and down the SOE ladder until I got a personal phone call from Smedley with a believable apology.
From my experiance in working in customer service for 4 years, you are the worst kind of customer. The one who ignores the rules and then when something doesn't work out the way you want it to or you get in trouble for doing something you obviously shouldn't have, you demand a phone call from the CEO, the man in charge, whoever can make you feel better about yourself. It has nothing to do with a company not treating their customers with respect. It has everything to do with people disobeying rules, intentionally exploiting things even when they know they shouldn't, and then having the audacity to complain about it when they are called out on it. He deserved a warning, as did everybody else who exploited the bug (or in plain terms, broke the rules). Get off your high horse and stop defending people who don't deserve it.

Sounds to me like you need to get some customer service retraining.

First Cusa didn't ignore any rules or do anything wrong, he is a crazy lore junkie and probably hails every single new NPC he ever sees to read what they say. Also, this forum is perfectly fine for reporting bugs, in fact SOE encourages us to give feedback here as well as let them know about bugs. Cusa didn't report an exploit he reported a bug, there is a huge difference between the two, proof that it wasn't an exploit is in the fact that this thread was able to remain posted and unedited after not only mods had read it but also SOE devs. One of the forum mods even encouraged him to post it in another thread as well. Now the fact that people later decided to exploit this bug isn't Cusa's fault and he didn't do anything wrong in any way yet he was given an account warning, that isn't the way to treat your customers and he deserves an apology.

I think the one that needs to get off their high horse is you, sorry you hate your job but no customer should be treated this way by any company and that person has the absolute right to make sure things are made right for them.

Bleuu · 08-20-2010, 09:45 PM

BChizzle wrote:

Bleuu wrote:
From my experiance in working in customer service for 4 years, you are the worst kind of customer. The one who ignores the rules and then when something doesn't work out the way you want it to or you get in trouble for doing something you obviously shouldn't have, you demand a phone call from the CEO, the man in charge, whoever can make you feel better about yourself. It has nothing to do with a company not treating their customers with respect. It has everything to do with people disobeying rules, intentionally exploiting things even when they know they shouldn't, and then having the audacity to complain about it when they are called out on it. He deserved a warning, as did everybody else who exploited the bug (or in plain terms, broke the rules). Get off your high horse and stop defending people who don't deserve it.
Sounds to me like you need to get some customer service retraining.
First Cusa didn't ignore any rules or do anything wrong, he is a crazy lore junkie and probably hails every single new NPC he ever sees to read what they say. Also, this forum is perfectly fine for reporting bugs, in fact SOE encourages us to give feedback here as well as let them know about bugs. Cusa didn't report an exploit he reported a bug, there is a huge difference between the two, proof that it wasn't an exploit is in the fact that this thread was able to remain posted and unedited after not only mods had read it but also SOE devs. One of the forum mods even encouraged him to post it in another thread as well. Now the fact that people later decided to exploit this bug isn't Cusa's fault and he didn't do anything wrong in any way yet he was given an account warning, that isn't the way to treat your customers and he deserves an apology.
I think the one that needs to get off their high horse is you, sorry you hate your job but no customer should be treated this way by any company and that person has the absolute right to make sure things are made right for them.

I don't hate my job. And I don't need retraining. I work for the largets online retailer in the world, and when a customer breaks the rules, we shut them down. When a customer does good things, we reward them. That's the way it should be. Sorry if you think that every company in the world should kiss their customers behinds and ignore the wrongdoings that dishonest people do.

And you've missed the issue. The issue is, yes, he revealed the bug in the forums. But he also stated, explicitly, that he wasn't going to report it because he didn't care. The fact that he found the bug is great. He should have reported it right then and there. But instead, he said 'Oh! This guy is letting my illy become a inqy! I'm going to do it and see if it works!' And he did it, ergo he exploited the bug. And in case you missed other posts, every single person who exploited this bug (yes, even the OP who found it) got a warning. This in no way should require the man in charge to call the person who found the bug and grovel at his feet, as you suggested. So while yes, the devs may encourage us to REPORT the bug on the forums, that doesn't mean they want us to exploit it as well. But, what does it matter. I'm wasting my time even arguing the point because it's obvious that you have a very high opinion of yourself. You will alwasy think that you are right, and I will always know you are wrong. I won't check this thread again because I couldn't care less what your reply is going to be. Have a nice life!

BChizzle · 08-20-2010, 10:04 PM

Bleuu wrote:

BChizzle wrote:
Bleuu wrote:
From my experiance in working in customer service for 4 years, you are the worst kind of customer. The one who ignores the rules and then when something doesn't work out the way you want it to or you get in trouble for doing something you obviously shouldn't have, you demand a phone call from the CEO, the man in charge, whoever can make you feel better about yourself. It has nothing to do with a company not treating their customers with respect. It has everything to do with people disobeying rules, intentionally exploiting things even when they know they shouldn't, and then having the audacity to complain about it when they are called out on it. He deserved a warning, as did everybody else who exploited the bug (or in plain terms, broke the rules). Get off your high horse and stop defending people who don't deserve it.
Sounds to me like you need to get some customer service retraining.
First Cusa didn't ignore any rules or do anything wrong, he is a crazy lore junkie and probably hails every single new NPC he ever sees to read what they say. Also, this forum is perfectly fine for reporting bugs, in fact SOE encourages us to give feedback here as well as let them know about bugs. Cusa didn't report an exploit he reported a bug, there is a huge difference between the two, proof that it wasn't an exploit is in the fact that this thread was able to remain posted and unedited after not only mods had read it but also SOE devs. One of the forum mods even encouraged him to post it in another thread as well. Now the fact that people later decided to exploit this bug isn't Cusa's fault and he didn't do anything wrong in any way yet he was given an account warning, that isn't the way to treat your customers and he deserves an apology.
I think the one that needs to get off their high horse is you, sorry you hate your job but no customer should be treated this way by any company and that person has the absolute right to make sure things are made right for them.
I don't hate my job. And I don't need retraining. I work for the largets online retailer in the world, and when a customer breaks the rules, we shut them down. When a customer does good things, we reward them. That's the way it should be. Sorry if you think that every company in the world should kiss their customers behinds and ignore the wrongdoings that dishonest people do.
And you've missed the issue. The issue is, yes, he revealed the bug in the forums. But he also stated, explicitly, that he wasn't going to report it because he didn't care. The fact that he found the bug is great. He should have reported it right then and there. But instead, he said 'Oh! This guy is letting my illy become a inqy! I'm going to do it and see if it works!' And he did it, ergo he exploited the bug. And in case you missed other posts, every single person who exploited this bug (yes, even the OP who found it) got a warning. This in no way should require the man in charge to call the person who found the bug and grovel at his feet, as you suggested. So while yes, the devs may encourage us to REPORT the bug on the forums, that doesn't mean they want us to exploit it as well. But, what does it matter. I'm wasting my time even arguing the point because it's obvious that you have a very high opinion of yourself. You will alwasy think that you are right, and I will always know you are wrong. I won't check this thread again because I couldn't care less what your reply is going to be. Have a nice life!

http://www.customerservicescoreboar....com/Amazon.com wow you guys are ranked as dissappointing right up there with http://www.customerservicescoreboard.com/Sony go figure I guess you like to stick together.

Shareana · 08-20-2010, 10:05 PM

I would like to take this time to remind everyone that when quoting posts, please be careful not to quote something that may be removed due to forum violation SMILEY

I have had to remove a few again due to this SMILEY

Elorah · 08-20-2010, 10:07 PM

Grumble69 wrote:

Elorah wrote:
Moxicar wrote:
Yeah i was warned too. They rolled back lost 105p 1.5lvl, 3AA and couple XP pots.
I dunno i deleted all my toons, and cacled the sub. Im tiert of being treated like a leaper instead of a paying customer lol.
You HAD to know that that was an exploit? As for Cusashorn, you should not have been given a warning (but were probably lumped in with the others )
IMO, it's not an exploit. They will be putting in a system to allow class changes for high lvl crafters, so that door is being opened. Personally I think SOE should have just let it go. If a person changed classes, they were obviously not happy with their original choice. Just let it slide. It wasn't game altering. It was just a class change. Big deal.

Actually it was an exploit. The change coming is to allow someone to change their adventure class but it will set them BACK to Level 9 just like when you reset your crafting class. The exploit was changing your class and retaining your level.

Kenrod · 08-20-2010, 11:59 PM

BChizzle wrote:

http://www.customerservicescoreboar....com/Amazon.com wow you guys are ranked as dissappointing right up there with http://www.customerservicescoreboard.com/Sony go figure I guess you like to stick together.

Just as a quick note: Can't really judge a company, as whole, by a website that has a whopping 42 and 40 comments, respectively. That's not really a fair assessment of the customer bases of the companies as a whole, now is it. Considering each have millions of customers.

Gotta also remember: bad experiences lead to people venting. Good experiences are generally kept to themselves.

Don't really care about what else was mentioned leading up to this, just pointing that out.

BChizzle · 08-21-2010, 12:07 AM

Durzin@Crushbone wrote:

BChizzle wrote:
http://www.customerservicescoreboar....com/Amazon.com wow you guys are ranked as dissappointing right up there with http://www.customerservicescoreboard.com/Sony go figure I guess you like to stick together.
Just as a quick note: Can't really judge a company, as whole, by a website that has a whopping 42 and 40 comments, respectively. That's not really a fair assessment of the customer bases of the companies as a whole, now is it. Considering each have millions of customers.
Gotta also remember: bad experiences lead to people venting. Good experiences are generally kept to themselves.
Don't really care about what else was mentioned leading up to this, just pointing that out.

I could go further and quote his own company's CEO on his position on customer service (which btw is the exact opposite of what he says) and even give examples of people were screwed over by amazon and got an apology or something free as a result, it is as easy as hitting google, but I doubt he will come back. Clearly he was just trolling.

Kenrod · 08-21-2010, 12:18 AM

I'm sure there are people that got "screwed" by plenty of companies, as every single case isn't going to work out exactly how everyone wants it to. I'm sure your examples are proof of that.

Here's a few more links you can go look at. Probably more reliable and have a bigger pool of information to pull from than some people you know and 40 comments on a random website. Courtesy of google:

http://images.businessweek.com/ss/0...rvice/index.htm Go to #1. It's amazon.com. From Bloomberg Businessweek. Not some random website.

http://articles.moneycentral.msn.co...er-service.aspx Scroll down to the box listing the top 10. #1 online retailer is amazon.com

All I was pointing out is you were using a small sampling of data to try and make a point. Use a larger data sample, from respected sources, and your arguement falls flat on it's face.

edit: mis-interpreted part of original post. Wasn't referring to me. My mistake.

BChizzle · 08-21-2010, 12:27 AM

Durzin@Crushbone wrote:

I'm sure there are people that got "screwed" by plenty of companies, as every single case isn't going to work out exactly how everyone wants it to. I'm sure your examples are proof of that.
Here's a few more links you can go look at. Probably more reliable and have a bigger pool of information to pull from than some people you know and 40 comments on a random website. Courtesy of google:
http://images.businessweek.com/ss/0...rvice/index.htm Go to #1. It's amazon.com. From Bloomberg Businessweek. Not some random website.
http://articles.moneycentral.msn.co...er-service.aspx Scroll down to the box listing the top 10. #1 online retailer is amazon.com
All I was pointing out is you were using a small sampling of data to try and make a point. Use a larger data sample, from respected sources, and your arguement falls flat on it's face.
edit: mis-interpreted part of original post. Wasn't referring to me. My mistake.

Both those articles prove my point actually.

08-19-2010, 08:09 AM	#61
Wolfsbaine Server: The Bazaar Guild: Wartorn Rank: Centurion Decurio Loremaster Join Date: Feb 2008 Posts: 111	I checked it out on my 83 Wiz. I made him May of 2006, and it didnt work. I was hoping to betray him to something else. I got bored with the wiz. They also took down the Inq trainer in NQ so you cant go talk to him. It would have been nice. I got bored and saw this post and it gave me a reason to come back into game after the GU. __________________

08-19-2010, 12:09 PM	#63
Chanson Server: Everfrost Guild: Stormsurge Rank: Officer Alt Loremaster Join Date: Dec 2004 Posts: 173	NamaeZero wrote: Yeah, it's nice that they will be providing all these services that cost them almost nothing (seriously, a bug in their code could do this) to you at a massive cost. In the days before they had the marketplace they might have had to come up with a way to offer it in quest form, perhaps with a Lore explantion.. and all as part of content the GU would normally have that doesn't generate any extra funds. It's a good thing SC Marketplace makes it so much easier to offer immensely profitable solutions that that can be handwaved without any effort spent explaining it. I mean, could you imagine a quest to reset your race/gender that didn't require a SC token? That would be crazy and they'd make almost no money on it. Why would they ever do that?? Seriously, if SC had been out years ago, there would be no Stylist in game. You'd have to buy a token to change your appearance. And the tradeskill reset NPC wouldn't exist.. she would be a token too. I understand tokens for stuff that require actual work from a real person, like character account to account transfer or newly designed equipment, pets, and what have you. But something that just swaps one line in the database on your character shouldn't cost you money. It would be like paying for a pallette swap on your appearance gear. Perhaps they should change the name from Everquest to Everbuy.

08-19-2010, 05:02 PM	#65
Guy De Alsace Loremaster Join Date: Apr 2005 Location: England Posts: 1,902	Rick777 wrote: BChizzle wrote: So much for it being too difficult to reset your adventure class. I suspect what we saw was a little preview of what is coming soon to station cash. Lol, yeah everything is "difficult" to implement until it gets to station cash, then it magically becomes easy. This is definitely an omen of things to come. Amazing how easy things get when it gets "station cash" approval. Like amazing looking new armour for instance...

08-19-2010, 05:06 PM	#66
bks6721 Loremaster Join Date: Sep 2005 Posts: 1,593	Guy De Alsace wrote: Rick777 wrote: BChizzle wrote: So much for it being too difficult to reset your adventure class. I suspect what we saw was a little preview of what is coming soon to station cash. Lol, yeah everything is "difficult" to implement until it gets to station cash, then it magically becomes easy. This is definitely an omen of things to come. Amazing how easy things get when it gets "station cash" approval. Like amazing looking new armour for instance... Guild Name change potion. 5500sc Couldn't be done before though...

08-19-2010, 07:51 PM	#67
Thunndar316 Loremaster Join Date: Jun 2008 Posts: 1,681	So much for that "impossible to change class on a whim" stuff. Too bad I missed it. My worthless 80 Guard could have been made useful again. __________________ Sleight of Hand is USELESS

08-19-2010, 10:47 AM	#62
Lortet Loremaster Join Date: Feb 2006 Posts: 885	hmmph - having just deleted and restarted two such characters

08-19-2010, 04:16 PM	#64
CrazyMoogle Loremaster Join Date: Jul 2006 Posts: 645	I will seriously, very seriously, consider spending money if I can change my berserker into a different class while keeping my levels and AA. If you're going to reset levels then don't even waste my time with this crap.

08-20-2010, 07:16 AM	#68
Kain-UK Loremaster Join Date: Dec 2004 Posts: 441	Waters wrote: Pauly@Befallen wrote: hat NPC is able to do something that SOE said cannot be done. Some of us asked for a way to change or reset our adventure class on our high level crafters and we where told it can't be done. So, now that we know it CAN be done, can we get a way to change our lowbie Illys to something like... oh, an Inquisitor? Actually, at one of the Fan Faire Q & A panels we agreed we'd look into letting players reset their adventure class on high level crafters. This will likely work the same way high level adventurers can reset their crafting profession now. So, crafters can expect to be able to reset your adventure class to a low level (perhaps level 9) and pick a new adventure class in a future update. If you guys do this, you had [Removed for Content] well better make sure it is a QUEST ONLY and CANNOT be bought as a service with SC on the EQ2Live servers. Otherwise you will have even more upset players. __________________ Yaevin T'Kar: 90/250 Conjuror Elnan Tarmikos: 90/250 Shadowknight Teion Orval: 90/250 Guardian

08-20-2010, 01:55 PM	#69
Cusashorn Loremaster Join Date: Dec 2004 Location: Cheeseland, USA Posts: 14,919	Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug. LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol.

08-20-2010, 02:34 PM	#70
Pervis Loremaster Join Date: Aug 2007 Posts: 1,028	If there is one thing SOE are awesome at, it is being stupid. It was no doubt a lack of communication. I am sure the people that fixed the issue, and told CS about it to go about rolling back affected characters did not intend for you to get a warning, but they forgot to pass that on. Because us players look at SOE as a single entity, it just makes it look stupid.

08-20-2010, 05:33 PM	#71
Moxicar Loremaster Join Date: Mar 2005 Posts: 30	Yeah i was warned too. They rolled back lost 105p 1.5lvl, 3AA and couple XP pots. I dunno i deleted all my toons, and cacled the sub. Im tiert of being treated like a leaper instead of a paying customer lol.

08-20-2010, 05:37 PM	#72
Elorah Loremaster Join Date: Mar 2005 Posts: 3,200	Moxicar wrote: Yeah i was warned too. They rolled back lost 105p 1.5lvl, 3AA and couple XP pots. I dunno i deleted all my toons, and cacled the sub. Im tiert of being treated like a leaper instead of a paying customer lol. You HAD to know that that was an exploit? As for Cusashorn, you should not have been given a warning (but were probably lumped in with the others ) __________________

08-20-2010, 05:38 PM	#73
Kenrod Loremaster Join Date: Nov 2004 Location: Beckley, WV Posts: 185	Moxicar wrote: Yeah i was warned too. They rolled back lost 105p 1.5lvl, 3AA and couple XP pots. I dunno i deleted all my toons, and cacled the sub. Im tiert of being treated like a leaper instead of a paying customer lol. Ok...so...just to make sure i'm reading this correctly: You used that obvious bug to change classes. Then did a BUNCH of stuff on the toon. Now, you're here crying all over the place because SoE fixed the bug within 48 hours, and you lost everything you did. That led you to delete your toon and cancel your sub, and act like you've been done wrong? How can you justify that? Don't do really stupid things, and stuff like this won't happen.

08-20-2010, 05:52 PM	#74
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	This post has moved: /eq2/posts/preList.m?topic_id=44532...post_id=5396487 DO not bypass the filter OR be vulgar in your post please. __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

08-20-2010, 05:59 PM	#75
Grumble69 Loremaster Join Date: Jun 2007 Posts: 1,257	Elorah wrote: Moxicar wrote: Yeah i was warned too. They rolled back lost 105p 1.5lvl, 3AA and couple XP pots. I dunno i deleted all my toons, and cacled the sub. Im tiert of being treated like a leaper instead of a paying customer lol. You HAD to know that that was an exploit? As for Cusashorn, you should not have been given a warning (but were probably lumped in with the others ) IMO, it's not an exploit. They will be putting in a system to allow class changes for high lvl crafters, so that door is being opened. Personally I think SOE should have just let it go. If a person changed classes, they were obviously not happy with their original choice. Just let it slide. It wasn't game altering. It was just a class change. Big deal.

08-20-2010, 06:50 PM	#76
BChizzle Loremaster Join Date: Sep 2005 Posts: 2,095	Cusashorn wrote: Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug. LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol. This is pretty typical of the SOE EQ2 team's attitude towards their customers.

08-20-2010, 07:07 PM	#77
Bleuu Loremaster Join Date: Sep 2008 Posts: 12	BChizzle wrote: Cusashorn wrote: Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug. LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol. This is pretty typical of the SOE EQ2 team's attitude towards their customers Just my opinion, he was probably issued a warning because instead of just reporting the bug when he found it, he took screenshots and made a thread on the forums, which in turn caused other people to exploit the bug. There was no admirable 'I found this bug and reported it to Sony to be fixed.' There was only boasting about it on the forums. The OP even said: "As for /bugging this and not posting it on the forums... I don't care. This way guarantees that the devs will notice it, and everyone will be rolled back anyway." So yes, in this cause I think he should have been warned, but again, just my opinion.

08-20-2010, 07:14 PM	#78
Malacha General Join Date: Sep 2008 Posts: 887	Bleuu wrote: BChizzle wrote: Cusashorn wrote: Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug. LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol. This is pretty typical of the SOE EQ2 team's attitude towards their customers Just my opinion, he was probably issued a warning because instead of just reporting the bug when he found it, he took screenshots and made a thread on the forums, which in turn caused other people to exploit the bug. There was no admirable 'I found this bug and reported it to Sony to be fixed.' There was only boasting about it on the forums. The OP even said: "As for /bugging this and not posting it on the forums... I don't care. This way guarantees that the devs will notice it, and everyone will be rolled back anyway." So yes, in this cause I think he should have been warned, but again, just my opinion. No, he was warned because everyone who did it was warned. I really doubt they would go through the hassle of actually looking up who reported it and make sure not to give them a warning =P __________________ Maewyn \| Maelya \| Alania \| ~~Maehymn~~ \| ~~Maelani~~ (Account Canceled)

08-20-2010, 07:21 PM	#79
BChizzle Loremaster Join Date: Sep 2005 Posts: 2,095	Bleuu wrote: BChizzle wrote: Cusashorn wrote: Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug. LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol. This is pretty typical of the SOE EQ2 team's attitude towards their customers Just my opinion, he was probably issued a warning because instead of just reporting the bug when he found it, he took screenshots and made a thread on the forums, which in turn caused other people to exploit the bug. There was no admirable 'I found this bug and reported it to Sony to be fixed.' There was only boasting about it on the forums. The OP even said: "As for /bugging this and not posting it on the forums... I don't care. This way guarantees that the devs will notice it, and everyone will be rolled back anyway." So yes, in this cause I think he should have been warned, but again, just my opinion. In a world where companies want to grow their products they don't treat their customers with this type of lack of respect. If I were Cusa I would be causing a huge fire storm up and down the SOE ladder until I got a personal phone call from Smedley with a believable apology.

08-20-2010, 08:22 PM	#80
Bleuu Loremaster Join Date: Sep 2008 Posts: 12	BChizzle wrote: Bleuu wrote: BChizzle wrote: Cusashorn wrote: Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug. LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol. This is pretty typical of the SOE EQ2 team's attitude towards their customers Just my opinion, he was probably issued a warning because instead of just reporting the bug when he found it, he took screenshots and made a thread on the forums, which in turn caused other people to exploit the bug. There was no admirable 'I found this bug and reported it to Sony to be fixed.' There was only boasting about it on the forums. The OP even said: "As for /bugging this and not posting it on the forums... I don't care. This way guarantees that the devs will notice it, and everyone will be rolled back anyway." So yes, in this cause I think he should have been warned, but again, just my opinion. In a world where companies want to grow their products they don't treat their customers with this type of lack of respect. If I were Cusa I would be causing a huge fire storm up and down the SOE ladder until I got a personal phone call from Smedley with a believable apology. From my experiance in working in customer service for 4 years, you are the worst kind of customer. The one who ignores the rules and then when something doesn't work out the way you want it to or you get in trouble for doing something you obviously shouldn't have, you demand a phone call from the CEO, the man in charge, whoever can make you feel better about yourself. It has nothing to do with a company not treating their customers with respect. It has everything to do with people disobeying rules, intentionally exploiting things even when they know they shouldn't, and then having the audacity to complain about it when they are called out on it. He deserved a warning, as did everybody else who exploited the bug (or in plain terms, broke the rules). Get off your high horse and stop defending people who don't deserve it.

08-20-2010, 08:55 PM	#81
Cusashorn Loremaster Join Date: Dec 2004 Location: Cheeseland, USA Posts: 14,919	I'm not bummed about it. Finding this bug actually made this worthless game update fairly enjoyable. It's not like there's any chance something like this will ever happen again anyway, and even if it did, I would /report and /bug it that time around.

08-20-2010, 09:15 PM	#82
BChizzle Loremaster Join Date: Sep 2005 Posts: 2,095	Bleuu wrote: BChizzle wrote: Bleuu wrote: BChizzle wrote: Cusashorn wrote: Heh. Just as I had figured, my character was rolled back into an illusionist, and apparently my account was issued a warning for taking advantage and exploiting a bug. LOL. I love that. The person who DISCOVERS the bug is issued an account warning for exploiting it. I could care less about that character, which is why I did it to begin with. I knew the rollback would come, but seriously? lol. This is pretty typical of the SOE EQ2 team's attitude towards their customers Just my opinion, he was probably issued a warning because instead of just reporting the bug when he found it, he took screenshots and made a thread on the forums, which in turn caused other people to exploit the bug. There was no admirable 'I found this bug and reported it to Sony to be fixed.' There was only boasting about it on the forums. The OP even said: "As for /bugging this and not posting it on the forums... I don't care. This way guarantees that the devs will notice it, and everyone will be rolled back anyway." So yes, in this cause I think he should have been warned, but again, just my opinion. In a world where companies want to grow their products they don't treat their customers with this type of lack of respect. If I were Cusa I would be causing a huge fire storm up and down the SOE ladder until I got a personal phone call from Smedley with a believable apology. From my experiance in working in customer service for 4 years, you are the worst kind of customer. The one who ignores the rules and then when something doesn't work out the way you want it to or you get in trouble for doing something you obviously shouldn't have, you demand a phone call from the CEO, the man in charge, whoever can make you feel better about yourself. It has nothing to do with a company not treating their customers with respect. It has everything to do with people disobeying rules, intentionally exploiting things even when they know they shouldn't, and then having the audacity to complain about it when they are called out on it. He deserved a warning, as did everybody else who exploited the bug (or in plain terms, broke the rules). Get off your high horse and stop defending people who don't deserve it. Sounds to me like you need to get some customer service retraining. First Cusa didn't ignore any rules or do anything wrong, he is a crazy lore junkie and probably hails every single new NPC he ever sees to read what they say. Also, this forum is perfectly fine for reporting bugs, in fact SOE encourages us to give feedback here as well as let them know about bugs. Cusa didn't report an exploit he reported a bug, there is a huge difference between the two, proof that it wasn't an exploit is in the fact that this thread was able to remain posted and unedited after not only mods had read it but also SOE devs. One of the forum mods even encouraged him to post it in another thread as well. Now the fact that people later decided to exploit this bug isn't Cusa's fault and he didn't do anything wrong in any way yet he was given an account warning, that isn't the way to treat your customers and he deserves an apology. I think the one that needs to get off their high horse is you, sorry you hate your job but no customer should be treated this way by any company and that person has the absolute right to make sure things are made right for them.

08-20-2010, 09:45 PM	#83
Bleuu Loremaster Join Date: Sep 2008 Posts: 12	BChizzle wrote: Bleuu wrote: From my experiance in working in customer service for 4 years, you are the worst kind of customer. The one who ignores the rules and then when something doesn't work out the way you want it to or you get in trouble for doing something you obviously shouldn't have, you demand a phone call from the CEO, the man in charge, whoever can make you feel better about yourself. It has nothing to do with a company not treating their customers with respect. It has everything to do with people disobeying rules, intentionally exploiting things even when they know they shouldn't, and then having the audacity to complain about it when they are called out on it. He deserved a warning, as did everybody else who exploited the bug (or in plain terms, broke the rules). Get off your high horse and stop defending people who don't deserve it. Sounds to me like you need to get some customer service retraining. First Cusa didn't ignore any rules or do anything wrong, he is a crazy lore junkie and probably hails every single new NPC he ever sees to read what they say. Also, this forum is perfectly fine for reporting bugs, in fact SOE encourages us to give feedback here as well as let them know about bugs. Cusa didn't report an exploit he reported a bug, there is a huge difference between the two, proof that it wasn't an exploit is in the fact that this thread was able to remain posted and unedited after not only mods had read it but also SOE devs. One of the forum mods even encouraged him to post it in another thread as well. Now the fact that people later decided to exploit this bug isn't Cusa's fault and he didn't do anything wrong in any way yet he was given an account warning, that isn't the way to treat your customers and he deserves an apology. I think the one that needs to get off their high horse is you, sorry you hate your job but no customer should be treated this way by any company and that person has the absolute right to make sure things are made right for them. I don't hate my job. And I don't need retraining. I work for the largets online retailer in the world, and when a customer breaks the rules, we shut them down. When a customer does good things, we reward them. That's the way it should be. Sorry if you think that every company in the world should kiss their customers behinds and ignore the wrongdoings that dishonest people do. And you've missed the issue. The issue is, yes, he revealed the bug in the forums. But he also stated, explicitly, that he wasn't going to report it because he didn't care. The fact that he found the bug is great. He should have reported it right then and there. But instead, he said 'Oh! This guy is letting my illy become a inqy! I'm going to do it and see if it works!' And he did it, ergo he exploited the bug. And in case you missed other posts, every single person who exploited this bug (yes, even the OP who found it) got a warning. This in no way should require the man in charge to call the person who found the bug and grovel at his feet, as you suggested. So while yes, the devs may encourage us to REPORT the bug on the forums, that doesn't mean they want us to exploit it as well. But, what does it matter. I'm wasting my time even arguing the point because it's obvious that you have a very high opinion of yourself. You will alwasy think that you are right, and I will always know you are wrong. I won't check this thread again because I couldn't care less what your reply is going to be. Have a nice life!

08-20-2010, 10:04 PM	#84
BChizzle Loremaster Join Date: Sep 2005 Posts: 2,095	Bleuu wrote: BChizzle wrote: Bleuu wrote: From my experiance in working in customer service for 4 years, you are the worst kind of customer. The one who ignores the rules and then when something doesn't work out the way you want it to or you get in trouble for doing something you obviously shouldn't have, you demand a phone call from the CEO, the man in charge, whoever can make you feel better about yourself. It has nothing to do with a company not treating their customers with respect. It has everything to do with people disobeying rules, intentionally exploiting things even when they know they shouldn't, and then having the audacity to complain about it when they are called out on it. He deserved a warning, as did everybody else who exploited the bug (or in plain terms, broke the rules). Get off your high horse and stop defending people who don't deserve it. Sounds to me like you need to get some customer service retraining. First Cusa didn't ignore any rules or do anything wrong, he is a crazy lore junkie and probably hails every single new NPC he ever sees to read what they say. Also, this forum is perfectly fine for reporting bugs, in fact SOE encourages us to give feedback here as well as let them know about bugs. Cusa didn't report an exploit he reported a bug, there is a huge difference between the two, proof that it wasn't an exploit is in the fact that this thread was able to remain posted and unedited after not only mods had read it but also SOE devs. One of the forum mods even encouraged him to post it in another thread as well. Now the fact that people later decided to exploit this bug isn't Cusa's fault and he didn't do anything wrong in any way yet he was given an account warning, that isn't the way to treat your customers and he deserves an apology. I think the one that needs to get off their high horse is you, sorry you hate your job but no customer should be treated this way by any company and that person has the absolute right to make sure things are made right for them. I don't hate my job. And I don't need retraining. I work for the largets online retailer in the world, and when a customer breaks the rules, we shut them down. When a customer does good things, we reward them. That's the way it should be. Sorry if you think that every company in the world should kiss their customers behinds and ignore the wrongdoings that dishonest people do. And you've missed the issue. The issue is, yes, he revealed the bug in the forums. But he also stated, explicitly, that he wasn't going to report it because he didn't care. The fact that he found the bug is great. He should have reported it right then and there. But instead, he said 'Oh! This guy is letting my illy become a inqy! I'm going to do it and see if it works!' And he did it, ergo he exploited the bug. And in case you missed other posts, every single person who exploited this bug (yes, even the OP who found it) got a warning. This in no way should require the man in charge to call the person who found the bug and grovel at his feet, as you suggested. So while yes, the devs may encourage us to REPORT the bug on the forums, that doesn't mean they want us to exploit it as well. But, what does it matter. I'm wasting my time even arguing the point because it's obvious that you have a very high opinion of yourself. You will alwasy think that you are right, and I will always know you are wrong. I won't check this thread again because I couldn't care less what your reply is going to be. Have a nice life! http://www.customerservicescoreboar....com/Amazon.com wow you guys are ranked as dissappointing right up there with http://www.customerservicescoreboard.com/Sony go figure I guess you like to stick together.

08-20-2010, 10:05 PM	#85
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	I would like to take this time to remind everyone that when quoting posts, please be careful not to quote something that may be removed due to forum violation I have had to remove a few again due to this __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

08-20-2010, 10:07 PM	#86
Elorah Loremaster Join Date: Mar 2005 Posts: 3,200	Grumble69 wrote: Elorah wrote: Moxicar wrote: Yeah i was warned too. They rolled back lost 105p 1.5lvl, 3AA and couple XP pots. I dunno i deleted all my toons, and cacled the sub. Im tiert of being treated like a leaper instead of a paying customer lol. You HAD to know that that was an exploit? As for Cusashorn, you should not have been given a warning (but were probably lumped in with the others ) IMO, it's not an exploit. They will be putting in a system to allow class changes for high lvl crafters, so that door is being opened. Personally I think SOE should have just let it go. If a person changed classes, they were obviously not happy with their original choice. Just let it slide. It wasn't game altering. It was just a class change. Big deal. Actually it was an exploit. The change coming is to allow someone to change their adventure class but it will set them BACK to Level 9 just like when you reset your crafting class. The exploit was changing your class and retaining your level. __________________

08-20-2010, 11:59 PM	#87
Kenrod Loremaster Join Date: Nov 2004 Location: Beckley, WV Posts: 185	BChizzle wrote: http://www.customerservicescoreboar....com/Amazon.com wow you guys are ranked as dissappointing right up there with http://www.customerservicescoreboard.com/Sony go figure I guess you like to stick together. Just as a quick note: Can't really judge a company, as whole, by a website that has a whopping 42 and 40 comments, respectively. That's not really a fair assessment of the customer bases of the companies as a whole, now is it. Considering each have millions of customers. Gotta also remember: bad experiences lead to people venting. Good experiences are generally kept to themselves. Don't really care about what else was mentioned leading up to this, just pointing that out.

08-21-2010, 12:07 AM	#88
BChizzle Loremaster Join Date: Sep 2005 Posts: 2,095	Durzin@Crushbone wrote: BChizzle wrote: http://www.customerservicescoreboar....com/Amazon.com wow you guys are ranked as dissappointing right up there with http://www.customerservicescoreboard.com/Sony go figure I guess you like to stick together. Just as a quick note: Can't really judge a company, as whole, by a website that has a whopping 42 and 40 comments, respectively. That's not really a fair assessment of the customer bases of the companies as a whole, now is it. Considering each have millions of customers. Gotta also remember: bad experiences lead to people venting. Good experiences are generally kept to themselves. Don't really care about what else was mentioned leading up to this, just pointing that out. I could go further and quote his own company's CEO on his position on customer service (which btw is the exact opposite of what he says) and even give examples of people were screwed over by amazon and got an apology or something free as a result, it is as easy as hitting google, but I doubt he will come back. Clearly he was just trolling.

08-21-2010, 12:18 AM	#89
Kenrod Loremaster Join Date: Nov 2004 Location: Beckley, WV Posts: 185	I'm sure there are people that got "screwed" by plenty of companies, as every single case isn't going to work out exactly how everyone wants it to. I'm sure your examples are proof of that. Here's a few more links you can go look at. Probably more reliable and have a bigger pool of information to pull from than some people you know and 40 comments on a random website. Courtesy of google: http://images.businessweek.com/ss/0...rvice/index.htm Go to #1. It's amazon.com. From Bloomberg Businessweek. Not some random website. http://articles.moneycentral.msn.co...er-service.aspx Scroll down to the box listing the top 10. #1 online retailer is amazon.com All I was pointing out is you were using a small sampling of data to try and make a point. Use a larger data sample, from respected sources, and your arguement falls flat on it's face. edit: mis-interpreted part of original post. Wasn't referring to me. My mistake.

08-21-2010, 12:27 AM	#90
BChizzle Loremaster Join Date: Sep 2005 Posts: 2,095	Durzin@Crushbone wrote: I'm sure there are people that got "screwed" by plenty of companies, as every single case isn't going to work out exactly how everyone wants it to. I'm sure your examples are proof of that. Here's a few more links you can go look at. Probably more reliable and have a bigger pool of information to pull from than some people you know and 40 comments on a random website. Courtesy of google: http://images.businessweek.com/ss/0...rvice/index.htm Go to #1. It's amazon.com. From Bloomberg Businessweek. Not some random website. http://articles.moneycentral.msn.co...er-service.aspx Scroll down to the box listing the top 10. #1 online retailer is amazon.com All I was pointing out is you were using a small sampling of data to try and make a point. Use a larger data sample, from respected sources, and your arguement falls flat on it's face. edit: mis-interpreted part of original post. Wasn't referring to me. My mistake. Both those articles prove my point actually.