ETA on servers being back up?

slothmister · 03-03-2010, 03:34 PM

So we got info as to why the servers are down...

http://forums.station.sony.com/eq2/...=472663#5262221

I am just wondering if we can get any official word as to what the ETA is on them coming back up. It is 19.30 CET and thats start of prime time European players time. The log servers are also down atm so confirmation that you guys know about that is also appreciated.

Kiara · 03-03-2010, 03:36 PM

We expect it to be a standard hotfix time, so about an hour.

I don't know what's up with the login servers, I'm trying to find out, but people are avoiding my traps.

It seems that our network is having some hiccups, which is affecting the login servers, amongst other things. I'll let you guys know more as soon as I do.

slothmister · 03-03-2010, 03:38 PM

Wow, thank you Kiara for your VERY prompt reply. Appreciated.

Vaemas · 03-03-2010, 03:39 PM

So had a guildy mention that the servers would be coming down again for the hotfix, but I expected (at the very least) a server-wide broadcast message that they'd be coming down and to please log out immediately. Clearly this wasn't an issue for the folks who were unable to log into the game due to login servers being down...

Any idea why people who were in the game were suddenly booted without warning?

Thanks!

Caitlynd · 03-03-2010, 03:41 PM

I would say I can't believe this but this is SOE and after the SWG fiasco I will believe anything out of them...

Heck they cant even get their info right our server announced 1 time the servers would be coming down at 10:15 pst and they just NOW came down and not a single warning other then the initial one.

trovan2 · 03-03-2010, 03:41 PM

Vaemas wrote:

So had a guildy mention that the servers would be coming down again for the hotfix, but I expected (at the very least) a server-wide broadcast message that they'd be coming down and to please log out immediately. Clearly this wasn't an issue for the folks who were unable to log into the game due to login servers being down...
Any idea why people who were in the game were suddenly booted without warning?
Thanks!

I was wondering the same thing. No system message or anything ... just a sudden kick from game.

Tanrie · 03-03-2010, 03:41 PM

A little warning ingame about the servers coming down would have been really nice.....

Kel · 03-03-2010, 03:42 PM

Vaemas wrote:

So had a guildy mention that the servers would be coming down again for the hotfix, but I expected (at the very least) a server-wide broadcast message that they'd be coming down and to please log out immediately. Clearly this wasn't an issue for the folks who were unable to log into the game due to login servers being down...
Any idea why people who were in the game were suddenly booted without warning?
Thanks!

Probably because it was pushed in something of a rush since half the servers couldn't do anything useful anyway.

Maroger · 03-03-2010, 03:42 PM

trovan2 wrote:

Vaemas wrote:
So had a guildy mention that the servers would be coming down again for the hotfix, but I expected (at the very least) a server-wide broadcast message that they'd be coming down and to please log out immediately. Clearly this wasn't an issue for the folks who were unable to log into the game due to login servers being down...
Any idea why people who were in the game were suddenly booted without warning?
Thanks!
I was wondering the same thing. No system message or anything ... just a sudden kick from game.

Same here - NOT PLEASED.

Azerack · 03-03-2010, 03:47 PM

Odd.

On Oasis, we got a broadcast around 10am that the server would be coming down for a hotfix at 10:15am..

Maybe you didn't get the memo..

trovan2 · 03-03-2010, 03:47 PM

Kiara wrote:

Yeah, sorry guys. I thought I'd be clever and try to fix things myself... It seems that unplugging the machines is bad. Who knew!
In reality, we're experiencing network issues here (in the midst of trying to hotfix servers to fix the instance stuff, wheeee) and that may be why the in-game message didn't hit everyone.
The network issues will affect the login servers, the forums, and a whole mess of other stuff.
We've got techie types running amok fixing as fast as they can. But don't worry, I'm pretty sure I can break it faster

Possible explaination?

Shareana · 03-03-2010, 03:48 PM

Let's keep it all together for sanity's sake shall we?

Please turn instance servers back on

03-03-2010, 03:41 PM	#6
trovan2 Loremaster Join Date: Aug 2005 Posts: 416	Vaemas wrote: So had a guildy mention that the servers would be coming down again for the hotfix, but I expected (at the very least) a server-wide broadcast message that they'd be coming down and to please log out immediately. Clearly this wasn't an issue for the folks who were unable to log into the game due to login servers being down... Any idea why people who were in the game were suddenly booted without warning? Thanks! I was wondering the same thing. No system message or anything ... just a sudden kick from game. __________________ Swiftstrike -> Lvl 90 Swash, 90 Alchemist, 450 Tinker, 450 Transmuter, 450 Adorner, Perceptive Collector -> Venekor

03-03-2010, 03:41 PM	#7
Tanrie Loremaster Join Date: Nov 2004 Location: Najena! Posts: 22	A little warning ingame about the servers coming down would have been really nice..... __________________ ~ Tanrie Pie ~ Dirge and Carpenter Knights of Honor Runnyeye - Toxxulia (RIP) - Guk - Najena (RIP) - Unrest ~~ Everyone loves PIE!! ~~

03-03-2010, 03:42 PM	#8
Kel Tester Join Date: Nov 2004 Posts: 211	Vaemas wrote: So had a guildy mention that the servers would be coming down again for the hotfix, but I expected (at the very least) a server-wide broadcast message that they'd be coming down and to please log out immediately. Clearly this wasn't an issue for the folks who were unable to log into the game due to login servers being down... Any idea why people who were in the game were suddenly booted without warning? Thanks! Probably because it was pushed in something of a rush since half the servers couldn't do anything useful anyway. __________________ 80 Assassin, Crushbone

03-03-2010, 03:42 PM	#9
Maroger Loremaster Join Date: Nov 2004 Posts: 3,313	trovan2 wrote: Vaemas wrote: So had a guildy mention that the servers would be coming down again for the hotfix, but I expected (at the very least) a server-wide broadcast message that they'd be coming down and to please log out immediately. Clearly this wasn't an issue for the folks who were unable to log into the game due to login servers being down... Any idea why people who were in the game were suddenly booted without warning? Thanks! I was wondering the same thing. No system message or anything ... just a sudden kick from game. Same here - NOT PLEASED.

03-03-2010, 03:47 PM	#11
trovan2 Loremaster Join Date: Aug 2005 Posts: 416	Kiara wrote: Yeah, sorry guys. I thought I'd be clever and try to fix things myself... It seems that unplugging the machines is bad. Who knew! In reality, we're experiencing network issues here (in the midst of trying to hotfix servers to fix the instance stuff, wheeee) and that may be why the in-game message didn't hit everyone. The network issues will affect the login servers, the forums, and a whole mess of other stuff. We've got techie types running amok fixing as fast as they can. But don't worry, I'm pretty sure I can break it faster Possible explaination? __________________ Swiftstrike -> Lvl 90 Swash, 90 Alchemist, 450 Tinker, 450 Transmuter, 450 Adorner, Perceptive Collector -> Venekor

03-03-2010, 03:34 PM	#1
slothmister Lord Join Date: Dec 2008 Posts: 208	So we got info as to why the servers are down... http://forums.station.sony.com/eq2/...=472663#5262221 I am just wondering if we can get any official word as to what the ETA is on them coming back up. It is 19.30 CET and thats start of prime time European players time. The log servers are also down atm so confirmation that you guys know about that is also appreciated.

03-03-2010, 03:36 PM	#2
Kiara Community Relations Join Date: Jul 2008 Posts: 4,359	We expect it to be a standard hotfix time, so about an hour. I don't know what's up with the login servers, I'm trying to find out, but people are avoiding my traps. It seems that our network is having some hiccups, which is affecting the login servers, amongst other things. I'll let you guys know more as soon as I do.

03-03-2010, 03:38 PM	#3
slothmister Lord Join Date: Dec 2008 Posts: 208	Wow, thank you Kiara for your VERY prompt reply. Appreciated.

03-03-2010, 03:39 PM	#4
Vaemas Loremaster Join Date: Feb 2006 Posts: 33	So had a guildy mention that the servers would be coming down again for the hotfix, but I expected (at the very least) a server-wide broadcast message that they'd be coming down and to please log out immediately. Clearly this wasn't an issue for the folks who were unable to log into the game due to login servers being down... Any idea why people who were in the game were suddenly booted without warning? Thanks!

03-03-2010, 03:41 PM	#5
Caitlynd Server: Antonia Bayle Elder Join Date: Feb 2010 Posts: 89	I would say I can't believe this but this is SOE and after the SWG fiasco I will believe anything out of them... Heck they cant even get their info right our server announced 1 time the servers would be coming down at 10:15 pst and they just NOW came down and not a single warning other then the initial one.

03-03-2010, 03:47 PM	#10
Azerack Loremaster Join Date: Nov 2004 Posts: 53	Odd. On Oasis, we got a broadcast around 10am that the server would be coming down for a hotfix at 10:15am.. Maybe you didn't get the memo..

03-03-2010, 03:48 PM	#12
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	Let's keep it all together for sanity's sake shall we? Please turn instance servers back on __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|