Not Updating

[phlor]

My EQ2Players profile hasn't updated for the past two weeks.  Any chance this can be fixed?

Or am I the only one having this problem, still.

[zorkan]

Not updating at all, which is very disappointing!

[Kyior]

expecially with the xpac dropped, i wanna see what i ranked for getting lv90 and if my discos were WW or not.

Fix yo stuff!

[Lantis]

DarkViper hasn't logged on the forums since January 1st.

I hope EQ2Players isn't going back to its former state of "Abandonnedware" as it was before last year's revamp

[Lorzus]

Yes, this has been really disapointing since the expansion went live as I would love to see my ranking as well. Not to mention how many disco's i've managed to get!

[Alycorn]

I really loved seeing my slow climb up the leaderboards, that was actually part of the game to me ... I'm sad.

[Jolemai]

As I posted in a different thread, Guild Leaderboards are not updated either. Unfortunate really and I hope this is fixed soon.

[Cayman]

  So far there's been so many issues that it's starting to get very frustrating... EQ2players not updating okay... been over a week now at least... now I can't even get into the game due to a "Application ran out of memory while requesting _____ bytes" error... grrr, are they trying to drive people away?  We had a friend who was on a trial key and all of a sudden last week after a couple days of playing it started crashing and because of the issues, they changed their mind on subscribing... I'm sure SOE loses a lot of potential and current customers with these issues... bleh

[Jack Orb]

I have seen one update in the last 2 weeks; it wasn't fresh data, someone just broke the character search results so the guild column is blank.

[Sneakattackk]

Great job sony...and to think I used to pay for this service. Now that it is free they don't touch it. Thanks

[phlor]

Sneakattackk@Nagafen wrote:

Great job sony...and to think I used to pay for this service. Now that it is free they don't touch it. Thanks

Really?  This was a paid service and became FREE?

I know Free-to-Play is the new model taking shape in the industry BUT I would PAY for more STABILITY, more CONTENT, better SUPPORT.  Nevermind a better mature player base.

THUS, why I came back to EQ and EQ2.

[Petr]

Please fix this update issue with station players,, at least it would give us something to do beside complain on these forums when our servers downtime are extended with out explainations to why or how much longer...

[Hellswrath]

phlor wrote:

Sneakattackk@Nagafen wrote:

Great job sony...and to think I used to pay for this service. Now that it is free they don't touch it. Thanks

Really?  This was a paid service and became FREE?

I know Free-to-Play is the new model taking shape in the industry BUT I would PAY for more STABILITY, more CONTENT, better SUPPORT.  Nevermind a better mature player base.

THUS, why I came back to EQ and EQ2.

They didn't really provide stability, content, or support when it WAS a paid service.  Shoot, the last two iterations have progressively taken away content and then spent the next X months trying to restore some of it before the next revamp comes along and takes even more.  The only time we made any real progress on this trend was when Gninja was working here and that's when we got the (rather nice) sortable guild roster to replace the old guild wall of fame (which I still think had a place after the sortable roster came out, but that's another discussion).

I will agree, however, that this most recent version of the site is the most stripped down and provides the worst support/communication we've seen.  I'll admit that I got my hopes up a little with the combination of the producer's letter about the site and the high activity of the new web devs roughly around launch, but the complete lack of fixes to the site since then curbed my brief enthusiasm quickly.

This site needs some SERIOUS work even ignoring the most recent updating debacle.  I seriously hope they give the web team the resources they need to do their job and make sure it gets done.  Quit revamping the site and make just ONE of these versions work properly with the features we've had in the past that keep disappearing!

/rant off

[Lantis]

Hellswrath@Blackburrow wrote:

They didn't really provide stability, content, or support when it WAS a paid service.  Shoot, the last two iterations have progressively taken away content and then spent the next X months trying to restore some of it before the next revamp comes along and takes even more.  The only time we made any real progress on this trend was when Gninja was working here and that's when we got the (rather nice) sortable guild roster to replace the old guild wall of fame (which I still think had a place after the sortable roster came out, but that's another discussion).

Actually, we did lose quite a fair bit of functionality even then.  That EoF EQ2Players revamp took away a good chunk of available data from third party programmers, and we never got any explanation as to why one would REMOVE fields from a perfectly working data feed.

I'm noticing a trend by now.  SOE lets EQ2Players rot for months.  Then suddenly, a small team of devoted employes (usually between 1 and 2) show up on this forum, take an active part in bug/feature discussions.  Then around expansion launch, a new EQ2Players is launched, adding a few things, but also taking away some features that were perfectly fine, and breaking some other stuff.  Then said dev team disappears.  Months later, a completely new team shows up.  Rince, repeat.  I can remember three distinct "teams" of web developers so far who were part of that cycle at one point or another since I've gotten involved with EQ2Players stuff.  Gninja was part of the second one.

EDIT: make that four teams/waves:

- Jabru (or something like that)- Gninja- Dougdoug- DarkViper

[Hellswrath]

Lantis@Antonia Bayle wrote:

Hellswrath@Blackburrow wrote:

They didn't really provide stability, content, or support when it WAS a paid service.  Shoot, the last two iterations have progressively taken away content and then spent the next X months trying to restore some of it before the next revamp comes along and takes even more.  The only time we made any real progress on this trend was when Gninja was working here and that's when we got the (rather nice) sortable guild roster to replace the old guild wall of fame (which I still think had a place after the sortable roster came out, but that's another discussion).

Actually, we did lose quite a fair bit of functionality even then.  That EoF EQ2Players revamp took away a good chunk of available data from third party programmers, and we never got any explanation as to why one would REMOVE fields from a perfectly working data feed.

I'm noticing a trend by now.  SOE lets EQ2Players rot for months.  Then suddenly, a small team of devoted employes (usually between 1 and 2) show up on this forum, take an active part in bug/feature discussions.  Then around expansion launch, a new EQ2Players is launched, adding a few things, but also taking away some features that were perfectly fine, and breaking some other stuff.  Then said dev team disappears.  Months later, a completely new team shows up.  Rince, repeat.  I can remember three distinct "teams" of web developers so far who were part of that cycle at one point or another since I've gotten involved with EQ2Players stuff.  Gninja was part of the second one.

EDIT: make that four teams/waves:

- Jabru (or something like that)- Gninja- Dougdoug- DarkViper

No, I completely agree that we lost a lot during the EoF revamp.  But I thought Gninja didn't show up until after that revamp....

Yeah, I didn't even get into how they did a number on the Roster Master development team.  It was a general rant.  Specifics on how borked this website has been over the years generally takes too long and makes me want to not even bother to hope for it's future, and that tends to be a bad thing.  There is always hope that one day they will stop trying to "revamp" the site and instead keep focused on actually making it function while returning all the lost features that should have already been restored.

Especially ones such as:

• The data feeds we lost for third party developers.  It's free now.  No reason to keep it as stripped as it is.  Roster Master has done wonders for guild websites and deserves their best tools back.
• Guild Wall of Fame - used to be wonderful for fostering a sense of community and friendly competition within a guild that you didn't have to be uber to participate in.
• Sortable guild roster - Best guild roster we ever had.  Have no idea why they thought the new one was an "upgrade."  Talk about a step backwards, I can't even view my whole guild without sorting through at least 4 pages.  Forget trying to find a particular person.
• Character Specific Item Discovery Lists - Removing this before an expansion with a level cap raise was poor decision making, IMO.  What's the point of having discos if you have no idea what you discovered first?  A lot of people have recently shown their discontent over the loss of this feature.  Just read the threads on post SF updating.
• Class  leaderboards.  No need to say more on this one.
• Ability to search by tradeskill class.  Basic functionality.  No idea why it was ever removed.

These aren't in any order, and I know I've missed a ton of things, but are the ones that stick out most in my mind.  No point putting posts like this in the "Most used features" since they don't exist to be used and we haven't seen anything useful come out of those threads anyway.

We were told things would improve in August '09, the next "improvement" was this failure of a revamp.  It had potential, but it fails because it was launched before it was ready, it was a QA failure on bugs, and it stripped a huge amount of normally used functionality.  Then we were told things would get better in the next build back in December.  The result was some bug-fixing, could now see alts again, and our guild roster viewable size went up (but is still completely insufficient for many guilds).

Now we aren't being told anything by the web devs.  They aren't even really logging into the forums regularly.    ....but I can still hope.

[phlor]

This thread has been an illuminating discussion or history lesson for me.

As mentioned previously, I came from another MMO world and not WoW, where the vendor has been dilligent about updates and monitors the forums.  Heck, I met one of the key employee's at Gencon this past year (we and a group of players threw a couple cold ones down) and this vendor and community truly loves the game and has passion for it.  Although the game does not have the built in plugs to the UI or other development access that EQ/EQ2 does.

I digress.

My hope is these minor issues will be addressed in short order.  I am sure the Dev's are working bigger and worse problems than a website.

[Hellswrath]

phlor wrote:

My hope is this minor issues will be addressed in short order.  I am sure the Dev's are working bigger and worse problems than a website.

You realize that they have a web team specifically for this website?  What else are they supposed to be working on?

[phlor]

Hellswrath@Blackburrow wrote:

phlor wrote:

My hope is this minor issues will be addressed in short order.  I am sure the Dev's are working bigger and worse problems than a website.

You realize that they have a web team specifically for this website?  What else are they supposed to be working on?

I was trying to give them the benefit of the doubt.......

[phlor]

Hellswrath@Blackburrow wrote:

Rothgar wrote:

I also just wanted to add that this issue is a result of us (the game team) changing some fields in the data feed that we send to EQ2Players and not informing them of the change.  So we caught them off guard and this is most likely the cause of the missing updates.

Thank you very much for this clarification, Rothgar.  Obviously, I think everyone would have preferred communication had progressed more smoothly, but at least we know what the hold-up is.  I think this will make people feel better about the delay.  I know it makes me feel a little better.

Dougdoug wrote:

Hello All,

     I apologize for the delayed response, please bare with me. However I want you all to know the issues involving level history 81-89, the level 81-90 spells and the new Alternate Advancement changes are all known and being worked on. As soon as I get an ETA I will be sure to post.

I apologize once again for the inconvenience.

-If you have any other issues please feel free to post them.

DougDoug

"It's a family name"

Thanks for the response, DougDoug.  It helps that we all know the issue is being addressed and that we might start to see some communication again in this forum.  I'm looking forward to seeing the ETA when it becomes available.

While we are on the subject, is the same issue affecting the item database updating and the corresponding discoveries being linked to characters?  Also, do we have any hope of seeing the character specific item discovery lists restored, or will those making more than a few discoveries have to try and manually sort through hundreds of item searches to find the ones they got game discoveries on?

I'm sorry if I'm inundating you with questions, but there are so many questions that people have asked and not seen replies on.  These just strike me as the most pressing from recent threads.

Note the above message from another thread.  We have a reason why the updates are happening.  Now all we have to ask for is an ETR.

But thank you to the rapid response from SOE.

[Piccolo]

Please update this site.

[phlor]

YEAH, Finally updated!!!!

WOOT!!!

[Kohrina]

Mine's not updated yet... I am highly annoyed.

[phlor]

Kohrina@Blackburrow wrote:

Mine's not updated yet... I am highly annoyed.

sorry to hear that hopefully it will be resolved shortly

[Hellswrath]

phlor wrote:

Kohrina@Blackburrow wrote:

Mine's not updated yet... I am highly annoyed.

sorry to hear that hopefully it will be resolved shortly

Most people I've looked at are only partially updated at best.  Nor have the leaderboards updated at all.

Save the cheers for when everyone is fully updated and the item database is updated.  But it is slowly patching bits and pieces in for various people, so it is progress.

[Kyiara]

Yep definitely not everyone updated - my toon is still showing level 80 even though I am 85 and shows me having 3,560 quests completed which is the exact same number I had weeks before the Xpac came out! Aaarrgh...please fix this. The last time this happened I had to actually call customer support and find out that somehow even though the website was updating my account for some reason was not...no real reason given... just a "oh wow...that's weird" we'll get it fixed and then two weeks later - miraculuously I'm updated. Not a happy camper right now...

[Whilhelmina]

Yes, some toons are starting to update. Quest count went up a bit and levels on char page, not discos yet.

[Luminata]

My profile has updated to show me as a lvl 90 coercer, but I fear rankings are lost forever, the last ding shown for me is level 78 which was well over a year ago.

As a test I checked out some of the other players on Runnyeye to see if I could find any ranking data updated for them.  I found an Illu who was 2nd to ding lvl 85 on 18th Feb, however I know that 2 guildmates of this person dinged 90 Illus the day before that.

[Hellswrath]

The rankings shouldn't be gone forever.  It should update the rankings as the database fills in.  However, I'm not 100% sure about it.

[cuchulainn16]

Your frustration is understandable, especially since the SF launch. The Player data feed was suspended due to database issues and the DB team are working to resolve the issues. We hope to have this turned back on shortly.

regards,

[Isabelz]

My profile appears to have partially updated.  Specifically, I know I have a higher "Highest Melee Hit" than is being reported.  I saw one for 2.4K and I believe I saw one for 2.8K.

I am unsure how to determine if a hit is melee or magic.  So, I don't know which stat those two hits should fall into.

BTW, are there any plans to add a "Highest Hate Increase" stat?

Also, my level history has been rather sporadically updated.  I'm missing levels:  9, 10, 23, 24, 27, 59, 62, 69, 70, and 71.  The last three missing levels were post-SF.  The other missing levels occurred from early December 2009 when I created the character to just prior to the SF retail release.

Here is the link to Estony:

http://eq2players.station.sony.com/Guk/Estony/

adTHANKSvance,

Isabelz Stormhealer, Protector of the Halas Pass

Shaman of Torvonnilous

P.S. Isabelz is looking forward to the return of Halas so she can continue in her vigilant defense of the once great barbarian city.