Server Timeout

therodge · 11-12-2009, 05:59 PM

sorry but your log in attempt has failed server timeout... what does this mean and how do i fix it

TSR-DanielH · 11-12-2009, 08:44 PM

Greetings,

Try restarting your computer and power cycling your modem/router as a first step. That will usually correct the type of issue you are reporting. Please respond if it does not fix the problem so that we can assist you further.

steban19 · 02-14-2010, 11:52 AM

Having the same error message. Power cycled the modem and restarted the computer, same thing.

Vicotnik82 · 02-14-2010, 11:53 AM

Everyone has the same error message atm.

Sjmagic1 · 02-14-2010, 11:53 AM

appears login servers are down, no one I know is able to log on :/

Xa · 02-14-2010, 11:54 AM

none of our guild can log in either, all same messages

AhjilaFire · 02-14-2010, 11:58 AM

Add me to this growing list. Worked fine last night, but now I can't login have tried for the past hour on and off.

Vicotnik82 · 02-14-2010, 12:01 PM

Restart of computer and cycle modem doesnt help out...

dethoz · 02-14-2010, 12:04 PM

Yeah still having server timeout.. please FIX IT!!

Jalu · 02-14-2010, 12:05 PM

Server are down cant even log on to http://eq2players.station.sony.com/

Brigh · 02-14-2010, 12:06 PM

Gratz steban1982 for being a necro.

You all realize this post was from 2009?

BulletHole · 02-14-2010, 12:10 PM

rofl

Sjmagic1 · 02-14-2010, 12:12 PM

oh well, still same issue at least

Ashmedai · 02-14-2010, 12:13 PM

Would think SOE would be aware of the problem, but apparently that is not the case!

Tommara · 02-14-2010, 12:15 PM

Brigh wrote:

Gratz steban1982 for being a necro.
You all realize this post was from 2009?

Yeah, it's happening again *shrug*.

Similar problem here. I can login via the Station Launcher, but when I hit the "Play" button, I got a message saying that my account information could not be found. A second attempt launched the game, but then a window popped up asking for my login information again, never a good sign.

StormQueen · 02-14-2010, 12:19 PM

Same exact problem. WAS in game on my zerk and i tried to log to my paladin. Kicked to desktop. Timeout when I try to log in. Now I find I can't even post in the forums except in support forums or trial, so it's definitely an SOE issue.

Galgorath · 02-14-2010, 12:27 PM

And I was wondering why everyone was logging off and not coming back, lol. (until I switched toons and got booted out myself)

This problem has been ongoing for at least 3 hours now. I do hope someone will get of their backside and fix the problem (if they are not already at it)

Natalya · 02-14-2010, 12:32 PM

Galgorath@Nektulos wrote:

And I was wondering why everyone was logging off and not coming back, lol. (until I switched toons and got booted out myself)
This problem has been ongoing for at least 3 hours now. I do hope someone will get of their backside and fix the problem (if they are not already at it)

Or, at the very least, get someone from their Community team to get on here and post an update, so we know what's going on.

Korwyn · 02-14-2010, 12:35 PM

On pretty much every post on this issue...if someone from SOE even responds...it is to tell the person to re-start or something...there are pages and pages of people posting...

Please fix the login servers SOE the issue is on your end!!! SMILEY

Buttercup · 02-14-2010, 12:39 PM

This appears to only be happening with the Station Launcher. I was able to log in to character select through the EQ2 LaunchPad.

Wingofthewind · 02-14-2010, 12:43 PM

I am also unable to log into the Befallen server - When I click "play character", it opens the game, but then gives me a prompt to enter my username and password again and then cycles through all the servers, unable to log in.

Zebbecaan · 02-14-2010, 12:43 PM

Obviously, SOE doesn't know the difference between Valentine's Day and April Fool's Day? Ahem, ...

February 14 = Valentines Day (when SOE gives us an extra day on our accounts because we couldn't login that day.)

April 1 = April Fool's Day ( when SOE gives us an extra day on our accounts because we couldn't login that day either.)

Came back to EQ2, got bored with WOW, looks as if SOE doesn't want my return spending account. Guess I'll get un-bored with WOW.

At least BLIZZARD kept the servers running all the time during extra EXP periods!!!

Galgorath · 02-14-2010, 12:44 PM

I started it up cold from the everquest2.exe and I get a full cycle through all the log-in servers but none that will authenticate me. It's definitely a server issue, not a station launcher issue.

kecio · 02-14-2010, 12:45 PM

Looks like they are starting to find out about it.

http://forums.station.sony.com/eq2/...topic_id=470044

Shareana: I was able to get in touch with Kiara and she is heading into work now. She will post more information once she knows more.

hatname · 02-14-2010, 12:46 PM

Yup..guess i can quit freaking out now they look to be puttin ads up ...they decide to do this now 2 days b4 SF lol funny imo youll see what im talkin about when you do try to log in then they respond with a ooo try this and that... even funnier

Galgorath · 02-14-2010, 12:46 PM

Zebbecaan wrote:

Guess I'll get un-bored with WOW.
At least BLIZZARD kept the servers running all the time during extra EXP periods!!!

Now now, don't go and hurt their feelings, k?

Shareana · 02-14-2010, 12:48 PM

Yes, Kiara knows about this issue and will be looking into it now. Keep an eye out for her post once she has more info.

If you still have issues after the current server issue is resolved, please post back SMILEY

Korwyn · 02-14-2010, 12:49 PM

Buttercup@Oasis wrote:

This appears to only be happening with the Station Launcher. I was able to log in to character select through the EQ2 LaunchPad.

I tried that and got the message the login servers were down to try again later...so not working for me.

Galgorath · 02-14-2010, 12:50 PM

Shareana wrote:

Yes, Kiara knows about this issue and will be looking into it now. Keep an eye out for her post once she has more info.
If you still have issues after the current server issue is resolved, please post back

Good, I will in the mean time try to get my patience skill up a few points. SMILEY

Shareana · 02-14-2010, 12:51 PM

Galgorath@Nektulos wrote:

Shareana wrote:
Yes, Kiara knows about this issue and will be looking into it now. Keep an eye out for her post once she has more info.
If you still have issues after the current server issue is resolved, please post back
Good, I will in the mean time try to get my patience skill up a few points.

I just looked up mine... I am at 12/400

11-12-2009, 08:44 PM	#2
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Greetings, Try restarting your computer and power cycling your modem/router as a first step. That will usually correct the type of issue you are reporting. Please respond if it does not fix the problem so that we can assist you further. __________________ Daniel H Technical Support Representative Sony Online Entertainment

02-14-2010, 11:53 AM	#4
Vicotnik82 Loremaster Join Date: Jan 2010 Posts: 37	Everyone has the same error message atm. __________________ "Bibere humanum est, ergo bibamus"

02-14-2010, 11:53 AM	#5
Sjmagic1 Loremaster Join Date: Nov 2008 Posts: 12	appears login servers are down, no one I know is able to log on :/ __________________ Kapitoz 80 Human Wizard \| Ratool 80 Ratonga Paladin Orlean 90 Iksar Inquisitor \| Ratoule 80 Ratonga Bruiser Frisby 80 Ratonga Templar Antonia Bayle

02-14-2010, 12:01 PM	#8
Vicotnik82 Loremaster Join Date: Jan 2010 Posts: 37	Restart of computer and cycle modem doesnt help out... __________________ "Bibere humanum est, ergo bibamus"

02-14-2010, 12:06 PM	#11
Brigh Loremaster Join Date: Nov 2004 Posts: 3,159	Gratz steban1982 for being a necro. You all realize this post was from 2009? __________________ Anything you can achieve through hard work, you can also just buy. -Stephen Colbert CoD3 double XP Rank Up promotion lesson for kids

11-12-2009, 05:59 PM	#1
therodge Loremaster Join Date: Jul 2005 Posts: 824	sorry but your log in attempt has failed server timeout... what does this mean and how do i fix it

02-14-2010, 11:52 AM	#3
steban19 General Join Date: Mar 2009 Posts: 1	Having the same error message. Power cycled the modem and restarted the computer, same thing.

02-14-2010, 11:54 AM	#6
Xa General Join Date: Mar 2009 Posts: 1	none of our guild can log in either, all same messages

02-14-2010, 11:58 AM	#7
AhjilaFire Loremaster Join Date: Nov 2004 Posts: 13	Add me to this growing list. Worked fine last night, but now I can't login have tried for the past hour on and off.

02-14-2010, 12:04 PM	#9
dethoz General Join Date: Sep 2008 Posts: 1	Yeah still having server timeout.. please FIX IT!!

02-14-2010, 12:05 PM	#10
Jalu Server: Mistmoore Guild: Torment Rank: Senior Member Loremaster Join Date: May 2005 Posts: 75	Server are down cant even log on to http://eq2players.station.sony.com/

02-14-2010, 12:10 PM	#12
BulletHole Loremaster Join Date: Feb 2005 Location: Right behind you Posts: 25	rofl

02-14-2010, 12:12 PM	#13
Sjmagic1 Loremaster Join Date: Nov 2008 Posts: 12	oh well, still same issue at least __________________ Kapitoz 80 Human Wizard \| Ratool 80 Ratonga Paladin Orlean 90 Iksar Inquisitor \| Ratoule 80 Ratonga Bruiser Frisby 80 Ratonga Templar Antonia Bayle

02-14-2010, 12:13 PM	#14
Ashmedai Server: Crushbone Guild: Velocity Rank: The Boss Loremaster Join Date: Dec 2005 Posts: 13	Would think SOE would be aware of the problem, but apparently that is not the case!

02-14-2010, 12:15 PM	#15
Tommara Loremaster Join Date: Dec 2006 Posts: 301	Brigh wrote: Gratz steban1982 for being a necro. You all realize this post was from 2009? Yeah, it's happening again shrug. Similar problem here. I can login via the Station Launcher, but when I hit the "Play" button, I got a message saying that my account information could not be found. A second attempt launched the game, but then a window popped up asking for my login information again, never a good sign.

02-14-2010, 12:19 PM	#16
StormQueen Loremaster Join Date: Nov 2004 Posts: 818	Same exact problem. WAS in game on my zerk and i tried to log to my paladin. Kicked to desktop. Timeout when I try to log in. Now I find I can't even post in the forums except in support forums or trial, so it's definitely an SOE issue. __________________

02-14-2010, 12:27 PM	#17
Galgorath Server: Nektulos Guild: Divine Honor Rank: Defender Loremaster Join Date: May 2007 Posts: 15	And I was wondering why everyone was logging off and not coming back, lol. (until I switched toons and got booted out myself) This problem has been ongoing for at least 3 hours now. I do hope someone will get of their backside and fix the problem (if they are not already at it)

02-14-2010, 12:32 PM	#18
Natalya Server: Butcherblock Guild: Restored Order of Truth Rank: Knight Banneret Loremaster Join Date: Nov 2004 Posts: 2	Galgorath@Nektulos wrote: And I was wondering why everyone was logging off and not coming back, lol. (until I switched toons and got booted out myself) This problem has been ongoing for at least 3 hours now. I do hope someone will get of their backside and fix the problem (if they are not already at it) Or, at the very least, get someone from their Community team to get on here and post an update, so we know what's going on. __________________

02-14-2010, 12:35 PM	#19
Korwyn Loremaster Join Date: Nov 2004 Location: South Carolina Posts: 71	On pretty much every post on this issue...if someone from SOE even responds...it is to tell the person to re-start or something...there are pages and pages of people posting... Please fix the login servers SOE the issue is on your end!!!

02-14-2010, 12:39 PM	#20
Buttercup Server: Oasis Guild: Insanity Plea Rank: Leader Loremaster Join Date: Dec 2006 Posts: 20	This appears to only be happening with the Station Launcher. I was able to log in to character select through the EQ2 LaunchPad.

02-14-2010, 12:43 PM	#21
Wingofthewind Server: Befallen Guild: Legends of Faydark Rank: Senior Member Loremaster Join Date: Nov 2006 Posts: 2	I am also unable to log into the Befallen server - When I click "play character", it opens the game, but then gives me a prompt to enter my username and password again and then cycles through all the servers, unable to log in.

02-14-2010, 12:43 PM	#22
Zebbecaan Loremaster Join Date: Nov 2004 Posts: 5	Obviously, SOE doesn't know the difference between Valentine's Day and April Fool's Day? Ahem, ... February 14 = Valentines Day (when SOE gives us an extra day on our accounts because we couldn't login that day.) April 1 = April Fool's Day ( when SOE gives us an extra day on our accounts because we couldn't login that day either.) Came back to EQ2, got bored with WOW, looks as if SOE doesn't want my return spending account. Guess I'll get un-bored with WOW. At least BLIZZARD kept the servers running all the time during extra EXP periods!!!

02-14-2010, 12:44 PM	#23
Galgorath Server: Nektulos Guild: Divine Honor Rank: Defender Loremaster Join Date: May 2007 Posts: 15	I started it up cold from the everquest2.exe and I get a full cycle through all the log-in servers but none that will authenticate me. It's definitely a server issue, not a station launcher issue.

02-14-2010, 12:45 PM	#24
kecio Scholar Join Date: Jan 2010 Posts: 10	Looks like they are starting to find out about it. http://forums.station.sony.com/eq2/...topic_id=470044 Shareana: I was able to get in touch with Kiara and she is heading into work now. She will post more information once she knows more.

02-14-2010, 12:46 PM	#25
hatname Loremaster Join Date: Aug 2009 Posts: 25	Yup..guess i can quit freaking out now they look to be puttin ads up ...they decide to do this now 2 days b4 SF lol funny imo youll see what im talkin about when you do try to log in then they respond with a ooo try this and that... even funnier

02-14-2010, 12:46 PM	#26
Galgorath Server: Nektulos Guild: Divine Honor Rank: Defender Loremaster Join Date: May 2007 Posts: 15	Zebbecaan wrote: Guess I'll get un-bored with WOW. At least BLIZZARD kept the servers running all the time during extra EXP periods!!! Now now, don't go and hurt their feelings, k?

02-14-2010, 12:48 PM	#27
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	Yes, Kiara knows about this issue and will be looking into it now. Keep an eye out for her post once she has more info. If you still have issues after the current server issue is resolved, please post back __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

02-14-2010, 12:49 PM	#28
Korwyn Loremaster Join Date: Nov 2004 Location: South Carolina Posts: 71	Buttercup@Oasis wrote: This appears to only be happening with the Station Launcher. I was able to log in to character select through the EQ2 LaunchPad. I tried that and got the message the login servers were down to try again later...so not working for me.

02-14-2010, 12:50 PM	#29
Galgorath Server: Nektulos Guild: Divine Honor Rank: Defender Loremaster Join Date: May 2007 Posts: 15	Shareana wrote: Yes, Kiara knows about this issue and will be looking into it now. Keep an eye out for her post once she has more info. If you still have issues after the current server issue is resolved, please post back Good, I will in the mean time try to get my patience skill up a few points.

02-14-2010, 12:51 PM	#30
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	Galgorath@Nektulos wrote: Shareana wrote: Yes, Kiara knows about this issue and will be looking into it now. Keep an eye out for her post once she has more info. If you still have issues after the current server issue is resolved, please post back Good, I will in the mean time try to get my patience skill up a few points. I just looked up mine... I am at 12/400 __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|