Special SF DD For the International Community ??

Sowe · 02-05-2010, 05:57 AM

Since the thread was locked and after waiting patiently for weeks now, with no updated Information. I felt the need to ask the question publicly. Who are the Distrubitiors please so we can Preorder it ? Its 2 weeks out now and we were told that we would be given an answer around the 27 Jan 2010. How did I come up with that date ?

01/20/2010 13:10:42

Subject: Re: EverQuest II’s Sixth Expansion, Sentinel’s Fate, Pre-order Starts Today!

Kiara wrote:

Update:
Canada has a retail option through our US retailers (Amazon and Gamestop) and thus will not be eligible for the DD option.
We'll have the DD distributors mid to late next week.
I'm still waiting on the other questions and will get back to you when I have the answers.

The last time we got a update was back on the 22nd of Jan 2010, I think we should at least be told what is happening. If this topic has been answered elsewhere I appologise, but I did have a look around and could not find any further updates other then what is posted in the

EverQuest II’s Sixth Expansion, Sentinel’s Fate, Pre-order Starts Today! Thread.

Luminata · 02-05-2010, 07:12 AM

+1

I am going to be in a different country on release day and i would really like to get the dl pre-ordered before I leave the UK so that I can just play on 16th and not have to worry about it when I am there.

ashen1973 · 02-05-2010, 07:23 AM

This is definitely a case where no news is NOT good news. The last, official, SOE word we had was that we would be given more information around the 27th-29th of January. There has been no communication since. I am guessing that there is nothing to report as yet, but, official word would be appreciated. The way this affair has been dealt with, from the start, has left a very bitter taste in a lot of people mouths. Yes, a solution was finally presented (in theory so far anyway) but this still gave proof to the thought that the non-US game community is well down the list of SOE priorities and our problems are only addressed as an after thought and after many complaints.

SinIsLaw · 02-05-2010, 08:49 AM

Couldn't agree more! Seriously SOE could you step up a gear and get this sorted out!

There are more then enough people around here how are planning to take a few days of vacation once they can play SF!

People at my work aren't to happy if I book vacation the last day, or cancel them in the last moment!!!!

This is pretty much the worst customer care I have seen! 2 Weeks without any news on this, not even we are working on it or something along these lines.

Costa · 02-05-2010, 09:15 AM

yeah +1 as well

I have to admit getting a little nervouse that we'll be told where to get DD on the 15th and find so much bottlenecking on the servers that we'll be able to play on the 18th.

I didn't realise it was so hard for people to pick up a phone in Customer Services and ask a question??? I guess the International Community just dosn't bring in the revenues that the US community does

VBGod · 02-05-2010, 09:40 AM

Can we have SOME news, even if it's 'We have no news'?

Hello? ... Hello? ... Hello? ... Hello? ...

Azol · 02-05-2010, 09:49 AM

+1

Tuvogg · 02-05-2010, 10:22 AM

I would give it another 3 or 4 hours for the west coast of america to wake up and then this thread will be locked like all the others. Still with no response.

TheSpin · 02-05-2010, 10:40 AM

Tuvogg@Splitpaw wrote:

I would give it another 3 or 4 hours for the west coast of america to wake up and then this thread will be locked like all the others. Still with no response.

I dunno what you're expecting... when there's info it'll be posted. No response obviously means no new info, would you rather they just made something up? The fact that they've announced they will be giving the headstart via DD to EU players means they're doing their best.

BTW, I live in Germany so I think I have the right to post this here.

Shareana · 02-05-2010, 11:17 AM

Spin is correct in saying that when there is new info, it will be posted. Kiara is working hard at getting this all set up! She will post new info in the EverQuest II’s Sixth Expansion, Sentinel’s Fate, Pre-order Starts Today! as soon as she has new info.

Since there is a history of posters not playing nice in threads concerning this topic, I am locking this one down. Again, she will update it as soon as she is able to!

02-05-2010, 07:23 AM	#3
ashen1973 Loremaster Join Date: Apr 2005 Location: The cellar under the stairs Posts: 1,220	This is definitely a case where no news is NOT good news. The last, official, SOE word we had was that we would be given more information around the 27th-29th of January. There has been no communication since. I am guessing that there is nothing to report as yet, but, official word would be appreciated. The way this affair has been dealt with, from the start, has left a very bitter taste in a lot of people mouths. Yes, a solution was finally presented (in theory so far anyway) but this still gave proof to the thought that the non-US game community is well down the list of SOE priorities and our problems are only addressed as an after thought and after many complaints. __________________ " [our mistake was] to not just think we know the right direction without bringing the fans into the mix," he explained. "We made the cardinal sin of not listening, but assuming and we were wrong." --Quote from John Smedley, CEO of SOE, Oct 07

02-05-2010, 08:49 AM	#4
SinIsLaw Loremaster Join Date: Nov 2004 Posts: 357	Couldn't agree more! Seriously SOE could you step up a gear and get this sorted out! There are more then enough people around here how are planning to take a few days of vacation once they can play SF! People at my work aren't to happy if I book vacation the last day, or cancel them in the last moment!!!! This is pretty much the worst customer care I have seen! 2 Weeks without any news on this, not even we are working on it or something along these lines. __________________

02-05-2010, 09:15 AM	#5
Costa Server: Nagafen Guild: Black Rose Rank: Officer's Alts Loremaster Join Date: Dec 2008 Location: UK Posts: 297	yeah +1 as well I have to admit getting a little nervouse that we'll be told where to get DD on the 15th and find so much bottlenecking on the servers that we'll be able to play on the 18th. I didn't realise it was so hard for people to pick up a phone in Customer Services and ask a question??? I guess the International Community just dosn't bring in the revenues that the US community does __________________

02-05-2010, 09:49 AM	#7
Azol Loremaster Join Date: Sep 2005 Posts: 526	+1 __________________

02-05-2010, 10:22 AM	#8
Tuvogg Server: Splitpaw Guild: Mostly Harmless Rank: <@)))))>< Loremaster Join Date: Apr 2005 Posts: 72	I would give it another 3 or 4 hours for the west coast of america to wake up and then this thread will be locked like all the others. Still with no response. __________________

02-05-2010, 07:12 AM	#2
Luminata Server: Runnyeye Guild: Xanadu Rank: Inactive < 50 % Loremaster Join Date: May 2006 Posts: 29	+1 I am going to be in a different country on release day and i would really like to get the dl pre-ordered before I leave the UK so that I can just play on 16th and not have to worry about it when I am there.

02-05-2010, 09:40 AM	#6
VBGod Loremaster Join Date: Jul 2006 Posts: 28	Can we have SOME news, even if it's 'We have no news'? Hello? ... Hello? ... Hello? ... Hello? ...

02-05-2010, 10:40 AM	#9
TheSpin Loremaster Join Date: Dec 2004 Posts: 2,587	Tuvogg@Splitpaw wrote: I would give it another 3 or 4 hours for the west coast of america to wake up and then this thread will be locked like all the others. Still with no response. I dunno what you're expecting... when there's info it'll be posted. No response obviously means no new info, would you rather they just made something up? The fact that they've announced they will be giving the headstart via DD to EU players means they're doing their best. BTW, I live in Germany so I think I have the right to post this here.

02-05-2010, 11:17 AM	#10
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	Spin is correct in saying that when there is new info, it will be posted. Kiara is working hard at getting this all set up! She will post new info in the EverQuest II’s Sixth Expansion, Sentinel’s Fate, Pre-order Starts Today! as soon as she has new info. Since there is a history of posters not playing nice in threads concerning this topic, I am locking this one down. Again, she will update it as soon as she is able to! __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|