Log In Problem - Page 2

Innermirror · 10-25-2008, 11:43 AM

I got the same massage like in the first posted article.

Also checking the net status, my server has already up because I saw it was locked ten minutes ago.

And done 2 times full scan, the client end is okay but still isn't accepted by the server.........

Cyliena · 10-25-2008, 11:43 AM

Cynith@Antonia Bayle wrote:

Spyderbite@Venekor wrote:
Network Status is your friend.
before posting this helpful information... **rolls eyes** perhaps you would notice that the network down time is not listed for today... and all servers are up... not helpful at all

Well, in that guy's defense, when he posted it, it did display the servers as being down. SMILEY

Galldora · 10-25-2008, 11:44 AM

Cynith@Antonia Bayle wrote:

Spyderbite@Venekor wrote:
Network Status is your friend.
before posting this helpful information... **rolls eyes** perhaps you would notice that the network down time is not listed for today... and all servers are up... not helpful at all

Yes, I was just chuckling about the same thing...tho when Spyder posted, the status page did show the servers were down...now, however, someone must have jumped the gun with the "servers up" announcement.

LygerT · 10-25-2008, 11:45 AM

well yes i was referring to that page since i figured he was right that it was the scheduled one for today. but how many patches go through in less than an hour? none as far as i ever remember.

ruperick · 10-25-2008, 11:45 AM

Network status says all up, ran full file scan. Still getting same message as everyone else. Wow, SOE is so sweet, they are right on top of things. And the waiting game ensues........

Frijoles · 10-25-2008, 11:45 AM

DrOctober wrote:

Lyger, do you mean this server update note?
All US worlds will be updated at 7:00 AM PDT on 10/24/2008. The estimated downtime will be 1 hour.
- SOE Operations team
Seems to me that the 24th was FRIDAY. No one is saying anything about TODAY's estimated downtime.

Pwnage!

badtupram · 10-25-2008, 11:46 AM

Just letting anyone else who is having this problem know, network status in this instance is not your friend at all.

I've run a full file scan and still cannot log in even though network status tells me that all servers are up.

Why sony would even attempt this on a weekend is beyond me but they in thier wisdom have chosen to do so.

So here I sit with no options. Cannot log in now. All servers are not up for some of us, as I'm certain I'm not the only person experiencing this ridiculous problem.

All servers were up now some are down. No mention of vox being down on the network status page although one cannot log in.

LygerT · 10-25-2008, 11:47 AM

wow, i guess this is what i get for playing on an off school day...

Pendant · 10-25-2008, 11:48 AM

Spyderbite@Venekor wrote:

Network Status is your friend.

Replace 'your friend' with 'totally unreliable' and I'd agree with you...

Same 'problem' here: log in, all seems fine till 'Login Rejected the client's version does not match the server's please rerun patch' - same as the OP. Re-run patcher as instructed: patcher doesn't download anything new, so do a full file scan. Still no download... cross fingers and hit 'PLAY.'

Login Rejected the client's version does not match the server's please rerun patch.

Rinse and repeat.

Conclusion: servers are down; 'Network Status' is not a friend, it's a lying POS. Suggestion made earlier in the thread to 'relax' is a good one: however, with visions of many zealous distinguished loyal addicts getting frustrated at this situation, a better idea would be for Sony to arrange things so that the system didn't mislead us all into wasting our time...

Rant over, time for another coffee SMILEY

duranvaer · 10-25-2008, 11:49 AM

anyone else getting this reply when they log in:

"Login rejected:The client's version does not match the server's. Please rerun the patcher."

Galldora · 10-25-2008, 11:50 AM

There's progress...now I just can't find a log-in server!!

DrOctober · 10-25-2008, 11:50 AM

My real worry is that SOE has been very careful about patching on the weekend, ever since the great weekend long downtime about 4 years ago where they ended up crediting folks 2 or 3 days, and gave us the first ever 'bonus xp weekend'.

A weekend update means that something is catastrophically broken. Looking at the login fail message seems to indicate that their 'fix' was rushed and under tested, causing further problems.

I sure would like to see something from the SOE team, anywhere, but know better than to hold my breath waiting to see that happen.

Cynith · 10-25-2008, 11:50 AM

the patcher compatibility issue seems to have cleared... now just waiting for login... would expect this to be another 10 minutes at least if it's like their other down times

Captain Apple Darkberry · 10-25-2008, 11:50 AM

Spyderbite@Venekor wrote:

Network Status is your friend.

If you are going to offer "help", then maybe you could have clicked on the link you provided and seen that it listed All Servers Up.

You really should quit padding your post count...

pubear · 10-25-2008, 11:51 AM

even when the servers are down, you will get either login server is down, or get to the character screen showing servers down. this particular message is highly rare, and i dont remember seeing it in a couple of years. Obviously it means that your client isn't agreeing with what's on the server, but the $10,000 question is why isn't the patcher downliding the right stuff.

KaleMuteki · 10-25-2008, 11:51 AM

Yeah, now only the login server is down for me.

yserbius · 10-25-2008, 11:51 AM

i got up this morning and started eq2, logged in and it ran the patcher, after the patch was done i click PLAY and on next screen i get this: Login rejected, the client's version does not match the server's, Please re-run the patcher.

Ok i did this several times and still have same problems, SO please fix this so we can play the game, i checked the network site and says all worlds are up and it is 9:50pm central time, so NO servers are down, the eq site says all servers are up but we still cant get into game.

Faenril · 10-25-2008, 11:52 AM

It happens when servers are patched and the client patch is not yet live. All you can do is wait ... and pray ... and hope it does not last long ... and pray again ....

Zsargrieb3 · 10-25-2008, 11:52 AM

If you look at the Network Status, all the servers are back down again

Rqron · 10-25-2008, 11:52 AM

Patching on a weekend..Friday, Saturday, or Sunday should only be done if there is an emergency fix in a situation where the game would go down if it is not done right then. Weekends is when most players have the main game time scheduled and it is redicoulous to do this for a non emergency patch...and the game ran fine before they took the servers down. In the industry any industry updates or big projects are NEVER done, or started on a friday ( if the powers to be have any smarts) and God forbid on a weekend without being forced too to this. All SOE is doing with this is to alienate players even more.

R'ron

Cynith · 10-25-2008, 11:52 AM

My guess is they were still in the middle of updating the patcher... so that's the message you get... looks like that's fixed now, at least on my end.

Loolee · 10-25-2008, 11:52 AM

Status page says servers are down atm.

KaleMuteki · 10-25-2008, 11:53 AM

Now the network page says all servers are down.

Galldora · 10-25-2008, 11:53 AM

.....gasping for Norrathian air.....

gee, it's painful when the servers are down...

"My name is Galldora and I'm an Everquestaholic..."

Faenril · 10-25-2008, 11:53 AM

But that being said they should review their patching procedure, because when you get this message it seems like the problem is on your side. The launcher should not let you start the game until complete patch is done on their side.

Mithpower · 10-25-2008, 11:54 AM

It is a bit unusual to see a Saturday patch. Sony hasn't said it but it likely is having to have all their servers patched for a critical microsoft update that is for most of their major OS's. It was so critical that the company I work in had all our computers/servers patched in a day when it normally takes a week. Might not comfort those still having login issues, but thought I might put some light on the possibility of why the update happened.

Brainwarp · 10-25-2008, 11:54 AM

I'm sure someone in the SOE server room hit the big red "Update" button on the servers on accident.

But this is just the kind of unaccounced bull crap that SOE pulls on us quite a bit. I don't mind updates, actually I kinda like the fact that they are working on things. The problem that I have is that they don't let the community know what is going on.

If you screwed up and accidentally spilled coffee on something and it took the servers down.... tell us.. I'm sure alot of us that work daily in some sort of IT capacity would laugh their @ss off.

The bottom line is the SOE has never been good at letting us know whats going on, and that really really needs to change. 50minutes past an accidental anything is plenty of time to say... "Oops, we are workign on it.. Sorry!"

At least we would know something.

Jardon · 10-25-2008, 11:54 AM

did you look at the other thread with the exact same issue?

LygerT · 10-25-2008, 11:54 AM

omg, you mean the patch is going to take an hour?

(more aimed at the [Removed for Content] who felt like attacking me)

most of the time patches actually take 2 hours, so those who aren't very patient, well you still got some time to wait.

Loolee · 10-25-2008, 11:54 AM

Rqron wrote:

Patching on a weekend..Friday, Saturday, or Sunday should only be done if there is an emergency fix in a situation where the game would go down if it is not done right then. Weekends is when most players have the main game time scheduled and it is redicoulous to do this for a non emergency patch...and the game ran fine before they took the servers down. In the industry any industry updates or big projects are NEVER done, or started on a friday ( if the powers to be have any smarts) and God forbid on a weekend without being forced too to this. All SOE is doing with this is to alienate players even more.
R'ron

And how do you know there isn't something in the background that needed and emergency fix? You are only going by your perception of events. Not by the perception of how things truely are.

10-25-2008, 11:43 AM	#32
Cyliena Server: Everfrost Guild: Crusaders of Neriak Rank: Colonel Fansite Staff Join Date: Apr 2006 Posts: 3,798	Cynith@Antonia Bayle wrote: Spyderbite@Venekor wrote: Network Status is your friend. before posting this helpful information... rolls eyes perhaps you would notice that the network down time is not listed for today... and all servers are up... not helpful at all Well, in that guy's defense, when he posted it, it did display the servers as being down.

10-25-2008, 11:44 AM	#33
Galldora Loremaster Join Date: Sep 2005 Posts: 2,145	Cynith@Antonia Bayle wrote: Spyderbite@Venekor wrote: Network Status is your friend. before posting this helpful information... rolls eyes perhaps you would notice that the network down time is not listed for today... and all servers are up... not helpful at all Yes, I was just chuckling about the same thing...tho when Spyder posted, the status page did show the servers were down...now, however, someone must have jumped the gun with the "servers up" announcement. __________________

10-25-2008, 11:45 AM	#36
Frijoles Server: Oasis Guild: Destined for Glory Rank: Senior Officer Loremaster Join Date: Jul 2007 Posts: 675	DrOctober wrote: Lyger, do you mean this server update note? All US worlds will be updated at 7:00 AM PDT on 10/24/2008. The estimated downtime will be 1 hour. - SOE Operations team Seems to me that the 24th was FRIDAY. No one is saying anything about TODAY's estimated downtime. *Pwnage!*

10-25-2008, 11:48 AM	#39
Pendant Loremaster Join Date: Feb 2005 Posts: 166	Spyderbite@Venekor wrote: Network Status is your friend. Replace 'your friend' with 'totally unreliable' and I'd agree with you... Same 'problem' here: log in, all seems fine till 'Login Rejected the client's version does not match the server's please rerun patch' - same as the OP. Re-run patcher as instructed: patcher doesn't download anything new, so do a full file scan. Still no download... cross fingers and hit 'PLAY.' Login Rejected the client's version does not match the server's please rerun patch. Rinse and repeat. Conclusion: servers are down; 'Network Status' is not a friend, it's a lying POS. Suggestion made earlier in the thread to 'relax' is a good one: however, with visions of many zealous distinguished loyal addicts getting frustrated at this situation, a better idea would be for Sony to arrange things so that the system didn't mislead us all into wasting our time... Rant over, time for another coffee __________________ -- seefar@nektulos Smelly Nelly of Lonewolf What am I doing here? I'd rather be in Norrath!

10-25-2008, 11:50 AM	#41
Galldora Loremaster Join Date: Sep 2005 Posts: 2,145	There's progress...now I just can't find a log-in server!! __________________

10-25-2008, 11:43 AM	#31
Innermirror Loremaster Join Date: Apr 2007 Posts: 25	I got the same massage like in the first posted article. Also checking the net status, my server has already up because I saw it was locked ten minutes ago. And done 2 times full scan, the client end is okay but still isn't accepted by the server.........

10-25-2008, 11:45 AM	#34
LygerT Loremaster Join Date: Jun 2006 Location: las vegas, NV Posts: 2,144	well yes i was referring to that page since i figured he was right that it was the scheduled one for today. but how many patches go through in less than an hour? none as far as i ever remember.

10-25-2008, 11:45 AM	#35
ruperick Loremaster Join Date: Nov 2004 Posts: 60	Network status says all up, ran full file scan. Still getting same message as everyone else. Wow, SOE is so sweet, they are right on top of things. And the waiting game ensues........

10-25-2008, 11:46 AM	#37
badtupram Loremaster Join Date: Jul 2007 Posts: 103	Just letting anyone else who is having this problem know, network status in this instance is not your friend at all. I've run a full file scan and still cannot log in even though network status tells me that all servers are up. Why sony would even attempt this on a weekend is beyond me but they in thier wisdom have chosen to do so. So here I sit with no options. Cannot log in now. All servers are not up for some of us, as I'm certain I'm not the only person experiencing this ridiculous problem. All servers were up now some are down. No mention of vox being down on the network status page although one cannot log in.

10-25-2008, 11:47 AM	#38
LygerT Loremaster Join Date: Jun 2006 Location: las vegas, NV Posts: 2,144	wow, i guess this is what i get for playing on an off school day...

10-25-2008, 11:49 AM	#40
duranvaer Loremaster Join Date: Sep 2005 Posts: 64	anyone else getting this reply when they log in: "Login rejected:The client's version does not match the server's. Please rerun the patcher."

10-25-2008, 11:50 AM	#42
DrOctober Loremaster Join Date: Dec 2004 Location: Pits of Hades Posts: 48	My real worry is that SOE has been very careful about patching on the weekend, ever since the great weekend long downtime about 4 years ago where they ended up crediting folks 2 or 3 days, and gave us the first ever 'bonus xp weekend'. A weekend update means that something is catastrophically broken. Looking at the login fail message seems to indicate that their 'fix' was rushed and under tested, causing further problems. I sure would like to see something from the SOE team, anywhere, but know better than to hold my breath waiting to see that happen. __________________ Hellespont - Hemmlock - Jorgen Vinsent - Gabriellan - Sirocco Draconic Legion -Unrest There are 10 kinds of people in the world: .....those who understand binary, .....and those who don't.

10-25-2008, 11:50 AM	#43
Cynith Server: Antonia Bayle Guild: Havok Rank: Officer Alt Loremaster Join Date: Sep 2005 Posts: 501	the patcher compatibility issue seems to have cleared... now just waiting for login... would expect this to be another 10 minutes at least if it's like their other down times

10-25-2008, 11:50 AM	#44
Captain Apple Darkberry Loremaster Join Date: Mar 2005 Posts: 394	Spyderbite@Venekor wrote: Network Status is your friend. If you are going to offer "help", then maybe you could have clicked on the link you provided and seen that it listed All Servers Up. You really should quit padding your post count...

10-25-2008, 11:51 AM	#45
pubear Loremaster Join Date: Apr 2006 Posts: 126	even when the servers are down, you will get either login server is down, or get to the character screen showing servers down. this particular message is highly rare, and i dont remember seeing it in a couple of years. Obviously it means that your client isn't agreeing with what's on the server, but the $10,000 question is why isn't the patcher downliding the right stuff.

10-25-2008, 11:51 AM	#46
KaleMuteki Loremaster Join Date: Nov 2004 Posts: 48	Yeah, now only the login server is down for me. __________________

10-25-2008, 11:51 AM	#47
yserbius Lord Join Date: Feb 2008 Posts: 30	i got up this morning and started eq2, logged in and it ran the patcher, after the patch was done i click PLAY and on next screen i get this: Login rejected, the client's version does not match the server's, Please re-run the patcher. Ok i did this several times and still have same problems, SO please fix this so we can play the game, i checked the network site and says all worlds are up and it is 9:50pm central time, so NO servers are down, the eq site says all servers are up but we still cant get into game.

10-25-2008, 11:52 AM	#48
Faenril Server: Nagafen Guild: Purity Rank: Sushi Maker - Alt Loremaster Join Date: Mar 2006 Posts: 2,136	It happens when servers are patched and the client patch is not yet live. All you can do is wait ... and pray ... and hope it does not last long ... and pray again ....

10-25-2008, 11:52 AM	#49
Zsargrieb3 Loremaster Join Date: Dec 2004 Posts: 75	If you look at the Network Status, all the servers are back down again __________________

10-25-2008, 11:52 AM	#50
Rqron Loremaster Join Date: Mar 2006 Posts: 886	Patching on a weekend..Friday, Saturday, or Sunday should only be done if there is an emergency fix in a situation where the game would go down if it is not done right then. Weekends is when most players have the main game time scheduled and it is redicoulous to do this for a non emergency patch...and the game ran fine before they took the servers down. In the industry any industry updates or big projects are NEVER done, or started on a friday ( if the powers to be have any smarts) and God forbid on a weekend without being forced too to this. All SOE is doing with this is to alienate players even more. R'ron

10-25-2008, 11:52 AM	#52
Loolee Loremaster Join Date: Nov 2004 Location: Florida Posts: 757	Status page says servers are down atm.

10-25-2008, 11:53 AM	#53
KaleMuteki Loremaster Join Date: Nov 2004 Posts: 48	Now the network page says all servers are down. __________________

10-25-2008, 11:53 AM	#54
Galldora Loremaster Join Date: Sep 2005 Posts: 2,145	.....gasping for Norrathian air..... gee, it's painful when the servers are down... "My name is Galldora and I'm an Everquestaholic..." __________________

10-25-2008, 11:54 AM	#56
Mithpower Loremaster Join Date: Dec 2004 Posts: 3	It is a bit unusual to see a Saturday patch. Sony hasn't said it but it likely is having to have all their servers patched for a critical microsoft update that is for most of their major OS's. It was so critical that the company I work in had all our computers/servers patched in a day when it normally takes a week. Might not comfort those still having login issues, but thought I might put some light on the possibility of why the update happened. __________________

10-25-2008, 11:54 AM	#57
Brainwarp Loremaster Join Date: Sep 2005 Posts: 25	I'm sure someone in the SOE server room hit the big red "Update" button on the servers on accident. But this is just the kind of unaccounced bull crap that SOE pulls on us quite a bit. I don't mind updates, actually I kinda like the fact that they are working on things. The problem that I have is that they don't let the community know what is going on. If you screwed up and accidentally spilled coffee on something and it took the servers down.... tell us.. I'm sure alot of us that work daily in some sort of IT capacity would laugh their @ss off. The bottom line is the SOE has never been good at letting us know whats going on, and that really really needs to change. 50minutes past an accidental anything is plenty of time to say... "Oops, we are workign on it.. Sorry!" At least we would know something.

10-25-2008, 11:54 AM	#58
Jardon Loremaster Join Date: Feb 2005 Posts: 445	did you look at the other thread with the exact same issue? __________________ Razgar, 90 Dirge/90 Jeweler, Antonia Bayle Jardor, 90 Assassian/90 Tailor, Antonia Bayle Jardon, 90 Guardian/90 Woodworker, Antonia Bayle Raztok, 90 Troubador/90 Alchemist, Antonia Bayle Jardok 90 Bruiser/90 Weaponsmith, Antonia Bayle Razmer, 90 Zerker/90 Armorer, Antonia Bayle Jarrel, 90 Brig/90 Provisioner, Antonia Bayle Raznyk, 80 Wizard/90 Carpenter, Antonia Bayle Jazdar, 90 Inquisitor/90 Sage, Antonia Bayle

10-25-2008, 11:54 AM	#60
Loolee Loremaster Join Date: Nov 2004 Location: Florida Posts: 757	Rqron wrote: Patching on a weekend..Friday, Saturday, or Sunday should only be done if there is an emergency fix in a situation where the game would go down if it is not done right then. Weekends is when most players have the main game time scheduled and it is redicoulous to do this for a non emergency patch...and the game ran fine before they took the servers down. In the industry any industry updates or big projects are NEVER done, or started on a friday ( if the powers to be have any smarts) and God forbid on a weekend without being forced too to this. All SOE is doing with this is to alienate players even more. R'ron And how do you know there isn't something in the background that needed and emergency fix? You are only going by your perception of events. Not by the perception of how things truely are.