Cannot install Rise of Kunark correctly!!! [Help urgenty needed!] HELP HELP HELP

Muro · 06-28-2008, 06:02 AM

Help!

My Rise of Kunark all in one expansion arrived this morning from the US. (from us to uk)

I could not install it, it had 3 errors in installation. Please help!

1st Error

Nevermind this error, I have solved it with Tkia's advice. However the 2 other errors still remain...

2nd Error

[The following error occured on the file 'c:Program Files/sony/station/launchpad/dbgh2795.rra' Acess Denied (0x5) ]

3rd Error

[Feature Transfer Error

Feature: EverQuestII

Component: Common

File: c:Program Files/sony/station/launchpad/dbgh2795.rra ]

Those were the exact words in all of the errors. Please, help needed urgently. I turned off my firewall while I attempted to install it, but that made no difference. The game is shipped down from the US, but I presumed that would make no difference...

tkia · 06-28-2008, 07:13 AM

I presume you're installing into Vista?Stop trying to install it into Program Files as Vista limits access to this area which will continue to give you problems. Make a folder called c:games and change the default install path use that instead. And run the installation as administrator.

Hordicant · 06-28-2008, 07:57 AM

Did you completely wipe your EQ2 installation out before reinstalling it?

If you are still getting the errors mentioned then its stillt ryingt o access the program files directory. Make sure you go into program files and delete everything in the including the Sony file itself and start a completely fresh install from scratch.

Wingrider01 · 06-28-2008, 09:40 AM

Another option if you have eq2 already installed - register the cd key, launch the patcher and let it have at it.

TSR-TrevorG · 06-30-2008, 03:22 PM

Use either the Station Launcher or the EQ2 launchpad to get the patcher installed and start the download going. Make sure you add the CD Key for RoK at Station.com, then click on My Account and then Enter Activation Code.

06-28-2008, 09:40 AM	#4
Wingrider01 Loremaster Join Date: Nov 2004 Posts: 5,999	Another option if you have eq2 already installed - register the cd key, launch the patcher and let it have at it. __________________ Fixing computer issues, one SOC7 at a time. Yes Jim, the user has experienced the dreaded PICNIC error

06-30-2008, 03:22 PM	#5
TSR-TrevorG Tech Support Join Date: Apr 2008 Location: San Diego Posts: 2,052	Use either the Station Launcher or the EQ2 launchpad to get the patcher installed and start the download going. Make sure you add the CD Key for RoK at Station.com, then click on My Account and then Enter Activation Code. __________________ EMAIL SUPPORT \| IN GAME SUPPORT \| CHAT SUPPORT \| KNOWLEDGE BASE SEARCH Phone Support 858-537-0898 Mon-Fri 10-7PM PST

06-28-2008, 06:02 AM	#1
Muro General Join Date: Aug 2007 Posts: 26	Help! My Rise of Kunark all in one expansion arrived this morning from the US. (from us to uk) I could not install it, it had 3 errors in installation. Please help! 1st Error Nevermind this error, I have solved it with Tkia's advice. However the 2 other errors still remain... 2nd Error [The following error occured on the file 'c:Program Files/sony/station/launchpad/dbgh2795.rra' Acess Denied (0x5) ] 3rd Error [Feature Transfer Error Feature: EverQuestII Component: Common File: c:Program Files/sony/station/launchpad/dbgh2795.rra ] Those were the exact words in all of the errors. Please, help needed urgently. I turned off my firewall while I attempted to install it, but that made no difference. The game is shipped down from the US, but I presumed that would make no difference...

06-28-2008, 07:13 AM	#2
tkia Tester Join Date: Dec 2004 Posts: 577	I presume you're installing into Vista?Stop trying to install it into Program Files as Vista limits access to this area which will continue to give you problems. Make a folder called c:games and change the default install path use that instead. And run the installation as administrator.

06-28-2008, 07:57 AM	#3
Hordicant Scholar Join Date: Jun 2008 Posts: 90	Did you completely wipe your EQ2 installation out before reinstalling it? If you are still getting the errors mentioned then its stillt ryingt o access the program files directory. Make sure you go into program files and delete everything in the including the Sony file itself and start a completely fresh install from scratch.