Verified by visa and MasterCard Secure are now Live!

Gnobrin · 03-27-2008, 10:11 PM

To provide our customers with more credit card security Sony Online Entertainment has partnered with Visa and MasterCard. Verified by visa and MasterCard Secure have now been added to our Station store purchase flow.

Q. How will this affect our customer? A. When adding new subscriptions, changing a subscription or purchasing software from the station store you the customer will be prompted to join Verified by Visa or MasterCard Secure. An application will pop up and prompt you to join the security program.

Q. How much does it cost to join Verified by Visa or MasterCard secure?A. It is completely free to join Visa and MasterCard’s security for online purchases.

Q. Why should I give Sony Online entertainment my personal information?A. The information requested for these programs is not stored on any SOE servers. These programs are provided by Visa and MasterCard. Only Visa and MasterCard will retain the information you provide for your security.

Order page- VBV and Master Card sign up page- Please enter all requested information. This is a secure sight and only Visa or MasterCard will have your information.

Login Screen- after you have signed up for the security program you will need to login again to verify that the card has been secured.

~Gnobrin!

Nolim · 03-28-2008, 12:20 PM

That's nice to know, but what about all the typos and grammar mistakes? SMILEY

Meltz · 03-28-2008, 12:45 PM

My wife and I absolutely abhor this change.We pay by credit card and will refuse to continue doing so where information is requested in pop-ups. I will NEVER input personal information on any such screen and this game can kiss my you-know-what for pulling this kind of change.There is far too much fraud going around and computers at these card agencies being hacked. Use the pop-up and you might as well just hand your personal, private details to any hacker on the net.STUPID. BAD MOVE.Rethink this, Sony.If you're going to laugh and screw the privacy of customers with this, you better have plans to issue subscription game cards through retailers that contain multi-month discounts like your current subscription plans.I can't believe Sony pulled this. What a disaster.

Spyderbite · 03-28-2008, 01:20 PM

Meltz wrote:

I can't believe Sony pulled this. What a disaster.

Its ok to be careful about fraud and identity theft. But, that's just borderline paranoia. The apps for these programs are run through"visa.com" and "mastercard.com". Thus if you own a card bearing either logo, they already have your personal info, and are simply verifying it. Sort of like refusing to sign withdrawal slip at your own bank. SMILEY

Finriel · 03-28-2008, 01:53 PM

It seems Visa debit cards are unable to be "secured" ?

Very silly since many people use either visa or Master card debit cards that are linked to their bank account.

How will customers that use visa or Mastercard debit cards be able to purchase your product in the future?

How will customers that use a visa or Mastercard debit card be able to use the live gamer/station exchange?

My Visa debit card was good enough to have the fee for the year be deducted for your game. I will not be obtaining a visa credit card just to play this game nor to use the live gamer/station exchange.

Jethal · 03-28-2008, 02:01 PM

For the record.. DEBT (aka Checkcards) are not eligable.. I just tried to sign up

Paladin776 · 03-28-2008, 03:23 PM

Jethal@Antonia Bayle wrote:

For the record.. DEBT (aka Checkcards) are not eligable.. I just tried to sign up

Interesting....MasterCard Secure took mine without any problem when I made a purchase on another site that uses this service. I couldn't, however, subscribe to the service without being directed there.

Yask · 03-29-2008, 11:21 AM

Sigh if it wont take Visa debit cards, EQ's gonna lose even more people. SMILEY

dawy · 03-30-2008, 08:47 PM

Yaskel wrote:

Sigh if it wont take Visa debit cards, EQ's gonna lose even more people. " />

Yup silly move this thats for sureI just tried to resub for my kids and it wont let me do using my debit card,shame really but of SOE dont want my custom for them then i guess i'll have to find a game that does want it.

Jrral · 03-30-2008, 08:57 PM

Gnobrin, there's only one thing I don't like about those two programs. That's that in the typical implementation the sign-in is in the web site's page, not a separate page. This conflicts with my safety policy: I never ever under any circumstances enter a password that would give access to my bank account except when the address in the URL bar clearly points to a page belonging to my bank itself. And that's only because I'm technical enough to figure out whether there's any funny business going on in the URL. For a non-technical person I'd have to strengthen that prohibition to: never ever enter a password unless you typed the URL in yourself or used a bookmark you created to get to the page.Yes, I'm being paranoid. Look back at the string of recent web-page hacks (which hit normally-trustworthy sites and didn't require cracking the site's own server) and tell me I'm not justified in being paranoid.

Sunlei · 03-31-2008, 01:26 AM

It won't take debit cards? I don't use credit cards, I don't want any credit cards. Does this mean when my sub auto-renews it won't go through?

dawy · 03-31-2008, 04:31 AM

Sunlei wrote:

It won't take debit cards? I don't use credit cards, I don't want any credit cards. Does this mean when my sub auto-renews it won't go through?

My wife and i where wondering the very same thing

Calthine · 03-31-2008, 04:53 AM

Odd, because my check-VISA has been enrolled in the Verified by Visa for a long time and it's always worked for me.

Frijoles · 03-31-2008, 08:49 AM

I currently pay (monthly) for my EQII subscription with a VISA debit card which is linked to my personal checking account.

I want it known that, if I attempt to make a change to my billing plan (or if I attempt to purchase some new expansion or adventure pack) and I am prompted to enter my billing information on any website that uses popups - or if I discover that I cannot register the card I currently use, I will immediately cancel my subscription to EverQuest II and find some other way to spend both my time and my money.

Turn on just about ANY news broadcast in the western hemisphere, folks - what was 'disposable' income in the US yesterday is being used to pay for things like bread and milk and breakfast cereal today. Not to mention gasoline. You picked a really bad time to pull something like this.

I'm quite sure that my measly few dollars per month amounts to less than a drop in the ol' bucket, but I've got a notion that I'm not the only one. Time will tell. In any case, you've been warned.

(First the Live Gamer move with its text messaging cel phone debacle, and now this. Way to go about hemorrhaging business, SOE. I predict you'll be jacking up subscription rates before too long.)

Yohann · 03-31-2008, 10:58 AM

like many of the posters above and probably below me,

I will not be finding another means to play SoE games no matter how much i like them. VBV wont take my debit card then i guess that is the end of that for me =(

Not going to best buy to purchase a game card either.

*EDIT*

VBV did verify my card and is good to go so i'll stay for now

dawy · 03-31-2008, 02:19 PM

Well i tried to get it verified again and once again it was rejected.So come resub time it may well be i'll have to start looking for another game to play for my wife and I,bit of shame this becuase after using the same card without problem for 4 years it's looking like i won be able to resubscribe as theres no way on this earth i'm buying game cards to play (plus living in the uk we can't get them and i'm on the station access plan).Just a shame we have yet again no official info about our subs and wether they will be renewed or not

SG_01 · 03-31-2008, 02:42 PM

Just a question then: Is it possible to still use a Visa or Mastercard that's not secured due to it not being possible? I see a lot of assumptions, but I never see an official answer as to whether these cards can be used or not for the procedure of subscribing.

Finriel · 03-31-2008, 05:00 PM

Those that have had their check cards rejected, call your banks. I have 2 checkcards. One goes through and one comes up ineligible. The bank ( that is linked to the ineligible card) is at this time conversing with Visa and making sure they are one of the participating members.

DocFlareon · 03-31-2008, 11:24 PM

Is enrolling in Verified by X mandatory? My Netspend Visa Debit card is ineligible, and that is how I buy things on-line. I plan to add services, but I won't be able to use Verified. Can I still buy goodies from the Station Store?

03-28-2008, 12:45 PM	#3
Meltz Loremaster Join Date: Nov 2004 Location: Butte, Montana Posts: 2	My wife and I absolutely abhor this change.We pay by credit card and will refuse to continue doing so where information is requested in pop-ups. I will NEVER input personal information on any such screen and this game can kiss my you-know-what for pulling this kind of change.There is far too much fraud going around and computers at these card agencies being hacked. Use the pop-up and you might as well just hand your personal, private details to any hacker on the net.STUPID. BAD MOVE.Rethink this, Sony.If you're going to laugh and screw the privacy of customers with this, you better have plans to issue subscription game cards through retailers that contain multi-month discounts like your current subscription plans.I can't believe Sony pulled this. What a disaster. __________________ `````````````````````````````````````````````````` ```````` EQ2 and WWIIOL - active EQ, AC2, HZs, CoH, AO and EVE - retired SWG and DAoC - cancelled those HIDEOUS POS's

03-28-2008, 01:20 PM	#4
Spyderbite Server: Venekor Guild: Dark Vengeance Rank: Member Loremaster Join Date: Oct 2006 Location: Connecticut Posts: 4,262	Meltz wrote: I can't believe Sony pulled this. What a disaster. Its ok to be careful about fraud and identity theft. But, that's just borderline paranoia. The apps for these programs are run through"visa.com" and "mastercard.com". Thus if you own a card bearing either logo, they already have your personal info, and are simply verifying it. Sort of like refusing to sign withdrawal slip at your own bank.

03-28-2008, 01:53 PM	#5
Finriel Lord Join Date: Feb 2008 Posts: 81	It seems Visa debit cards are unable to be "secured" ? Very silly since many people use either visa or Master card debit cards that are linked to their bank account. How will customers that use visa or Mastercard debit cards be able to purchase your product in the future? How will customers that use a visa or Mastercard debit card be able to use the live gamer/station exchange? My Visa debit card was good enough to have the fee for the year be deducted for your game. I will not be obtaining a visa credit card just to play this game nor to use the live gamer/station exchange. __________________ "/kill â€“ kill yourself, probably not terribly useful"

03-28-2008, 02:01 PM	#6
Jethal Server: The Bazaar KITHICOR.ORG Join Date: Nov 2004 Location: The Dark Forest of Kithicor Posts: 961	For the record.. DEBT (aka Checkcards) are not eligable.. I just tried to sign up __________________

03-28-2008, 03:23 PM	#7
Paladin776 Loremaster Join Date: Nov 2004 Location: Missouri Posts: 501	Jethal@Antonia Bayle wrote: For the record.. DEBT (aka Checkcards) are not eligable.. I just tried to sign up Interesting....MasterCard Secure took mine without any problem when I made a purchase on another site that uses this service. I couldn't, however, subscribe to the service without being directed there. __________________

03-27-2008, 10:11 PM	#1
Gnobrin Steam-monkey Join Date: Jul 2007 Location: Ak'Anon Posts: 1,007	To provide our customers with more credit card security Sony Online Entertainment has partnered with Visa and MasterCard. Verified by visa and MasterCard Secure have now been added to our Station store purchase flow. Q. How will this affect our customer? A. When adding new subscriptions, changing a subscription or purchasing software from the station store you the customer will be prompted to join Verified by Visa or MasterCard Secure. An application will pop up and prompt you to join the security program. Q. How much does it cost to join Verified by Visa or MasterCard secure?A. It is completely free to join Visa and MasterCard’s security for online purchases. Q. Why should I give Sony Online entertainment my personal information?A. The information requested for these programs is not stored on any SOE servers. These programs are provided by Visa and MasterCard. Only Visa and MasterCard will retain the information you provide for your security. Order page- VBV and Master Card sign up page- Please enter all requested information. This is a secure sight and only Visa or MasterCard will have your information. Login Screen- after you have signed up for the security program you will need to login again to verify that the card has been secured. ~Gnobrin!

03-28-2008, 12:20 PM	#2
Nolim General Join Date: Sep 2007 Posts: 4	That's nice to know, but what about all the typos and grammar mistakes?

03-29-2008, 11:21 AM	#8
Yask General Join Date: Nov 2004 Posts: 115	Sigh if it wont take Visa debit cards, EQ's gonna lose even more people. __________________

03-30-2008, 08:47 PM	#9
dawy Loremaster Join Date: Mar 2005 Posts: 1,373	Yaskel wrote: Sigh if it wont take Visa debit cards, EQ's gonna lose even more people. " /> Yup silly move this thats for sureI just tried to resub for my kids and it wont let me do using my debit card,shame really but of SOE dont want my custom for them then i guess i'll have to find a game that does want it.

03-30-2008, 08:57 PM	#10
Jrral Loremaster Join Date: Jul 2006 Location: San Diego, CA Posts: 2,610	Gnobrin, there's only one thing I don't like about those two programs. That's that in the typical implementation the sign-in is in the web site's page, not a separate page. This conflicts with my safety policy: I never ever under any circumstances enter a password that would give access to my bank account except when the address in the URL bar clearly points to a page belonging to my bank itself. And that's only because I'm technical enough to figure out whether there's any funny business going on in the URL. For a non-technical person I'd have to strengthen that prohibition to: never ever enter a password unless you typed the URL in yourself or used a bookmark you created to get to the page.Yes, I'm being paranoid. Look back at the string of recent web-page hacks (which hit normally-trustworthy sites and didn't require cracking the site's own server) and tell me I'm not justified in being paranoid.

03-31-2008, 01:26 AM	#11
Sunlei Loremaster Join Date: Nov 2004 Posts: 518	It won't take debit cards? I don't use credit cards, I don't want any credit cards. Does this mean when my sub auto-renews it won't go through? __________________ singapore training, always wear your flack jacket and helmet http://www.youtube.com/watch?v=ogNNbdQnKcw training housecall! http://www.youtube.com/watch?v=s2Q2wSAKIr4

03-31-2008, 04:31 AM	#12
dawy Loremaster Join Date: Mar 2005 Posts: 1,373	Sunlei wrote: It won't take debit cards? I don't use credit cards, I don't want any credit cards. Does this mean when my sub auto-renews it won't go through? My wife and i where wondering the very same thing

03-31-2008, 04:53 AM	#13
Calthine ZAM EQII Join Date: Nov 2004 Posts: 7,439	Odd, because my check-VISA has been enrolled in the Verified by Visa for a long time and it's always worked for me. __________________ Please visit my non-gaming Blog! or follow me on Twitter!

03-31-2008, 08:49 AM	#14
Frijoles Server: Oasis Guild: Destined for Glory Rank: Senior Officer Loremaster Join Date: Jul 2007 Posts: 675	I currently pay (monthly) for my EQII subscription with a VISA debit card which is linked to my personal checking account. I want it known that, if I attempt to make a change to my billing plan (or if I attempt to purchase some new expansion or adventure pack) and I am prompted to enter my billing information on any website that uses popups - or if I discover that I cannot register the card I currently use, I will immediately cancel my subscription to EverQuest II and find some other way to spend both my time and my money. Turn on just about ANY news broadcast in the western hemisphere, folks - what was 'disposable' income in the US yesterday is being used to pay for things like bread and milk and breakfast cereal today. Not to mention gasoline. You picked a really bad time to pull something like this. I'm quite sure that my measly few dollars per month amounts to less than a drop in the ol' bucket, but I've got a notion that I'm not the only one. Time will tell. In any case, you've been warned. (First the Live Gamer move with its text messaging cel phone debacle, and now this. Way to go about hemorrhaging business, SOE. I predict you'll be jacking up subscription rates before too long.)

03-31-2008, 10:58 AM	#15
Yohann Server: Everfrost Guild: Severed Alliance Rank: Raider Loremaster Join Date: May 2007 Posts: 25	like many of the posters above and probably below me, I will not be finding another means to play SoE games no matter how much i like them. VBV wont take my debit card then i guess that is the end of that for me =( Not going to best buy to purchase a game card either. EDIT VBV did verify my card and is good to go so i'll stay for now

03-31-2008, 02:19 PM	#16
dawy Loremaster Join Date: Mar 2005 Posts: 1,373	Well i tried to get it verified again and once again it was rejected.So come resub time it may well be i'll have to start looking for another game to play for my wife and I,bit of shame this becuase after using the same card without problem for 4 years it's looking like i won be able to resubscribe as theres no way on this earth i'm buying game cards to play (plus living in the uk we can't get them and i'm on the station access plan).Just a shame we have yet again no official info about our subs and wether they will be renewed or not

03-31-2008, 02:42 PM	#17
SG_01 Loremaster Join Date: Nov 2004 Location: Dutchieland Posts: 355	Just a question then: Is it possible to still use a Visa or Mastercard that's not secured due to it not being possible? I see a lot of assumptions, but I never see an official answer as to whether these cards can be used or not for the procedure of subscribing. __________________

03-31-2008, 05:00 PM	#18
Finriel Lord Join Date: Feb 2008 Posts: 81	Those that have had their check cards rejected, call your banks. I have 2 checkcards. One goes through and one comes up ineligible. The bank ( that is linked to the ineligible card) is at this time conversing with Visa and making sure they are one of the participating members. __________________ "/kill â€“ kill yourself, probably not terribly useful"

03-31-2008, 11:24 PM	#19
DocFlareon Loremaster Join Date: Mar 2007 Posts: 238	Is enrolling in Verified by X mandatory? My Netspend Visa Debit card is ineligible, and that is how I buy things on-line. I plan to add services, but I won't be able to use Verified. Can I still buy goodies from the Station Store?