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Unread 11-19-2007, 08:25 AM   #31
Drefane

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Just wondering what the actual number is for the 4 year reward.   Before someone gets crazy I know that the math says 1460 days, but, I have guildmates who say that theirs were in their claim after 1456 days played.  I however now show 1463 days played and do not show my four year veteran reward.  Is there a rhyme or reason to these?
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Unread 11-19-2007, 06:53 PM   #32
ShinmaRyche

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Entitlement: Auction Beta Entitlement: Desert of Flames + In-Game Item: Genie Bottle Entitlement: Echoes of Faydwer Entitlement: Kingdom of Sky Entitlement: Rise of Kunark Entitlement: The Bloodline Chronicles Entitlement: The Fallen Dynasty Entitlement: The Splitpaw Saga EverQuest II In Game Item: Birthday Cake EverQuest II In Game Item: Vodka In-Game Item: 1 Day Vet Reward In-Game Item: 1095 Day Vet Reward In-Game Item: 182 Day Vet Reward In-Game Item: 30 Day Vet Reward In-Game Item: 365 Day Vet Reward In-Game Item: 547 Day Vet Reward In-Game Item: 7 Day Vet Reward In-Game Item: 730 Day Vet Reward In-Game Item: 90 Day Vet Reward In-Game Item: Baby Dragon In-Game Item: Booster Pack & Frozen Fingers In-Game Item: Carnivorous Plant In-Game Item: Clockwork Copter In-Game Item: Cockatrice House Pet In-Game Item: Gazing Orb In-Game Item: Mysterious Shard In-Game Item: Paintings of EQII In-Game Item: Pet Monkey In-Game Item: Picture of the Desert of Ro In-Game Item: Resevered for Veteran of VGD In-Game Item: Ring of T'Haen In-Game Item: Talking Statues In-Game Item: Winback Promotion

Original Activation Date:  November 9, 2004 

...and no 4 year vet reward.

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Unread 11-19-2007, 07:05 PM   #33
Viron_X

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I, too, am missing my 4 year reward. I filed a petition in-game, and the GM response was that they are aware of an issue where some accounts are not getting flagged for rewards they should get (I'm also missing Vodka and Cake). He said they are working on figuring it out, but if my account still does not show the rewards tomorrow then I should file a new petition or reply to my original. This exchange took place over the weekend.Right now the EQ2 folks have a whole lot on their plate. They said they were working all weekend to try to fix zoning and broker lag, plus I'm sure there's plenty more issues. I say just file a petition so they know your account is one of those missing items and wait. I trust them that we all will receive what we should eventually, but if I were a betting man I'd say I'm still going to need to file a new petition tomorrow; there is just too much going on with the game for me to really expect a quick resolution to such a minor problem.
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Unread 11-19-2007, 08:41 PM   #34
Kirstie

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Cypherau wrote:

The cake is real: I'll post a screenshot if you like.

Petitioned this and got a response (similar to the one already posted) but it was indicated that this bug should be resolved in Tuesday morning's hotfix.

I'm not sure about the cake but...

We are planning to hotfix out a fix for the people affected who were due to receive their 4 year vet reward and haven't been able to do so tomorrow (Tuesday) morning (baring of course any unforseen events, setbacks, massive forest fires ect.)

- K

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Unread 11-20-2007, 02:57 PM   #35
Bakual

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Still no veteran reward for me, unfortunately. Though I'm not sure if there was a fix on Runneye.
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Unread 11-20-2007, 03:19 PM   #36
Mayve

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Yeah I can't claim mine either nor is the entitlement showing on my subscription info.Is there any word as to whether this hotfix has happened yet?
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Unread 11-20-2007, 09:02 PM   #37
Cypher

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The cake is real: screenshot to prove it.

Haven't logged in to check on the vet rewards yet today.

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Unread 11-20-2007, 09:34 PM   #38
Maizey3

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Thank you for the confirmation, Kirstie.

The hotfix was pushed to Wednesday 11/21.  Here is an update that I received from a GM:

Response (Lead GM Encegawi) 11/20/2007 02:41 PM 

Greetings,

This is Lead GM Enegawi following up on the veteran reward issues for EverQuest II. The hotfix for the issue was scheduled to be pushed out today, but unfortunately it was post-poned until tomorrow morning. Once the hotfix is in place, your rewards should be appropriately reflected on your account. I do apologize for the inconveniene, and appreciate your ongoing patience with us in this matter.

~ Lead GM Encegawi

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Unread 11-21-2007, 12:23 AM   #39
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Ignore this post... I really should learn to read the last post =P

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Unread 11-21-2007, 12:27 AM   #40
Mayve

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Fawna@Kithicor wrote:
The hotfix was pushed to Wednesday 11/21.  Here is an update that I received from a GM:

Response (Lead GM Encegawi) 11/20/2007 02:41 PM 

Greetings,

This is Lead GM Enegawi following up on the veteran reward issues for EverQuest II. The hotfix for the issue was scheduled to be pushed out today, but unfortunately it was post-poned until tomorrow morning. Once the hotfix is in place, your rewards should be appropriately reflected on your account. I do apologize for the inconveniene, and appreciate your ongoing patience with us in this matter.

~ Lead GM Encegawi

Thanks a bunch Fawna for posting SMILEY
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Unread 11-21-2007, 04:28 AM   #41
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better than the reply I got. I was told just read the forumsGreetings Yuki,Thank you for contacting Sony Online Entertainment. This is GM Roser. I understand that you have a query concerning 4th year veteran reward.I apologize for the inconvenience caused.We are aware of this issue and our development team is working diligently on getting this matter resolved. Please refer to EQ II forums for future updated information in regards to an upcoming fix. EQ II forums are available at www.everquest2.com.If you have, any other issues or concerns please get back to us and we will be delighted to help you.Thank you for your patience and good luck to you!Regards,GM Roser
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Unread 11-21-2007, 12:21 PM   #42
BladeLo

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I have 1100 days and have not gotten my 3 year reward yet either.Not sure what is going on but 365x3 should be 1095 so I should be eligible?  No?365x4 is 1460..........no?But their math is fuzzy so Im not sure
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Unread 11-21-2007, 12:52 PM   #43
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Yuki@Crushbone wrote:
better than the reply I got. I was told just read the forumsGreetings Yuki,Thank you for contacting Sony Online Entertainment. This is GM Roser. I understand that you have a query concerning 4th year veteran reward.I apologize for the inconvenience caused.We are aware of this issue and our development team is working diligently on getting this matter resolved. Please refer to EQ II forums for future updated information in regards to an upcoming fix. EQ II forums are available at www.everquest2.com.If you have, any other issues or concerns please get back to us and we will be delighted to help you.Thank you for your patience and good luck to you!Regards,GM Roser
Yep, I got the very same email... so I've spent the morning actually searching for the correct thread about this topic. You know, the one that has official info in it. Oddly, this morning I logged on before the patch and checked /claim and I had a bunch of stuff I'm not supposed to have such as the monkey and the clockwork copter thing. No biggy there, I'll take them if they want to give them to me, but I really do want my Billy SMILEY.
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Unread 11-21-2007, 01:04 PM   #44
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I heard tell that this is a bug currently, and that SOE is aware of it. No idea when/if they are going to fix it, but I believe it's a bug.
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Unread 11-21-2007, 01:23 PM   #45
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Hrrmmm

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Unread 11-21-2007, 03:05 PM   #46
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Still no fix in place and rewards are still owing
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Unread 11-21-2007, 03:24 PM   #47
Sojourner78

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Aye, still no rewards for me.  Where's the fix?

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Unread 11-21-2007, 03:57 PM   #48
Viron_X

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As instructed I updated my petition when my rewards did not show up Tuesday. A GM got back to me very quickly and explained that the hotfix for this issue was pushed back, and that we should expect it on Thursday of this week.We'll see if that holds true, but it's better than hearing nothing at all.
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Unread 11-21-2007, 04:20 PM   #49
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The fix for veteran rewards should have gone out today.  I'll dig around and see what happened.
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Unread 11-21-2007, 04:31 PM   #50
Lyndro-EQ2

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Just to update, we checked the logs and it appears to be fixed for everyone that was broken.  If you have logged in since this morning's hotfix and you are still unable to claim your 4 year veteran reward, but should be able to, please send me a PM.
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Unread 11-21-2007, 05:41 PM   #51
Maizey3

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I received my 4-year Vet reward with the hotfix today.  I'm sorry for those that still did not get theirs... I hope you get it soon.
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Unread 11-21-2007, 10:52 PM   #52
Sojourner78

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I'm not where I can log in but the 4 year vet reward isn't showing up on my account info.  Did anyone get the reward withiout it showing up under their Station account info?
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Unread 11-22-2007, 12:44 AM   #53
Sheria

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yay the fix , fixed it !!  Im [Removed for Content] I was given wrong information from calling them and you guys were given the correct info from an ingame petition , not sure what happened there but the outcome was a great one, thanks sony !!!

  • Entitlement: Auction Beta
  • Entitlement: Desert of Flames + In-Game Item: Genie Bottle
  • Entitlement: Echoes of Faydwer
  • Entitlement: Kingdom of Sky
  • Entitlement: Rise of Kunark
  • Entitlement: The Bloodline Chronicles
  • Entitlement: The Fallen Dynasty
  • Entitlement: The Splitpaw Saga
  • EverQuest II In Game Item: Birthday Cake
  • EverQuest II In Game Item: Vodka
  • In-Game Item: 1 Day Vet Reward
  • In-Game Item: 1095 Day Vet Reward
  • In-Game Item: 1461 Day Vet Reward
  • In-Game Item: 182 Day Vet Reward
  • In-Game Item: 30 Day Vet Reward
  • In-Game Item: 365 Day Vet Reward
  • In-Game Item: 547 Day Vet Reward
  • In-Game Item: 7 Day Vet Reward
  • In-Game Item: 730 Day Vet Reward
  • In-Game Item: 90 Day Vet Reward
  • In-Game Item: Adventure XP Potion
  • In-Game Item: Booster Pack & Frozen Fingers
  • In-Game Item: Burynai Seeker House Pet
  • In-Game Item: Carnivorous Plant
  • In-Game Item: Cockatrice House Pet
  • In-Game Item: Gazing Orb
  • In-Game Item: Heritage
  • In-Game Item: Mysterious Shard
  • In-Game Item: Paintings of EQII
  • In-Game Item: Pet Monkey
  • In-Game Item: Ring of T'Haen
  • In-Game Item: Winback Promotion
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    Unread 11-22-2007, 06:56 AM   #54
    Bakual

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    Yesterday evening (europe time) I still couldn't claim it. And my account details still don't show it. I will try todays evening when I'm back home but I doubt it will work...

    edit: now it's working, thanks SMILEY

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    Unread 11-22-2007, 07:15 AM   #55
    tyrinon

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    Still missing mine also :

  • Entitlement: Auction Beta
  • Entitlement: Desert of Flames + In-Game Item: Genie Bottle
  • Entitlement: Echoes of Faydwer
  • Entitlement: EverQuest II Beta Access
  • Entitlement: Froglok
  • Entitlement: Kingdom of Sky
  • Entitlement: Rise of Kunark
  • Entitlement: The Bloodline Chronicles
  • Entitlement: The Fallen Dynasty
  • Entitlement: The Splitpaw Saga
  • EverQuest II In Game Item: Birthday Cake
  • EverQuest II In Game Item: Vodka
  • In-Game Item: 1 Day Vet Reward
  • In-Game Item: 1095 Day Vet Reward
  • In-Game Item: 182 Day Vet Reward
  • In-Game Item: 30 Day Vet Reward
  • In-Game Item: 365 Day Vet Reward
  • In-Game Item: 547 Day Vet Reward
  • In-Game Item: 7 Day Vet Reward
  • In-Game Item: 730 Day Vet Reward
  • In-Game Item: 90 Day Vet Reward
  • In-Game Item: Achievement XP Potion
  • In-Game Item: Adventure XP Potion
  • In-Game Item: Adventure/Tradeskill XP Combo Pack
  • In-Game Item: Bauble #1
  • In-Game Item: Bauble #2
  • In-Game Item: Booster Pack & Frozen Fingers
  • In-Game Item: Burynai Seeker House Pet
  • In-Game Item: Card Case Furniture
  • In-Game Item: Carnivorous Plant
  • In-Game Item: Chelsith Cloak
  • In-Game Item: Clockwork Copter
  • In-Game Item: Cockatrice House Pet
  • In-Game Item: Emblazoned Cloak
  • In-Game Item: Gazing Orb
  • In-Game Item: Multi Purpose XP Combo Pack
  • In-Game Item: Mysterious Shard
  • In-Game Item: Paintings of EQII
  • In-Game Item: Pet Monkey
  • In-Game Item: Picture of the Desert of Ro
  • In-Game Item: Ring of T'Haen
  • In-Game Item: Self-Only Heal
  • In-Game Item: Self-Only Power Restore
  • In-Game Item: Skeleton Illusion
  • In-Game Item: Spider Illusion
  • In-Game Item: Succubus Illusion
  • In-Game Item: Talking Statues
  • In-Game Item: Tavern Gate
  • In-Game Item: Tavern Gate Bauble
  • In-Game Item: Tradeskill XP Potion
  • In-Game Item: Wall Picture #2
  • In-Game Item: Wall Picture #3
  • In-Game Item: Wendigo Illusion
  • In-Game Item: Zombie Illusion
  • activation date november 10 2004

    funny thing is my other account same age can claim the reward on it with no problems.

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