Can't Connect To Server - Page 2

Xaeven · 11-17-2007, 07:58 PM

I think I've been doing a pretty good job of being nice so far. Maybe a bit whiny, but still nice. SMILEY

Unfortunately though, it's times like this where being whiny is more than acceptable. Right about now I'm feeling like I wasted 15$ for the month that I could have used to do something that's more fun than trying to occasionally log on to EQ2 and being kicked in the face for my efforts.Note to Sony - Face kicking should not involve a subscription fee.

Zero · 11-17-2007, 09:53 PM

Hi there guys,I've also been having the same problem, and I've found a temporary fix. Go to Network Connections> Ethernet (or whatever yours is called > Right click > RepairIt worked for me, but like I said, its temporary. As soon as you zone or try to camp to another character you'll have to try again.

Xaeven · 11-18-2007, 03:39 AM

I've done that countless times, and it did nothing for me. SMILEY

It let me online for about an hour tonight with no crashes or stalls during zone-in, but after that it just crapped out again. Still no word from any SOE "technical support" on this issue. This is REALLY getting old!There are a few servers coming down tonight/this morning for maintenance, so I guess all we can do is hope that they know about all the problems and are taking steps toward fixing whatever it is that is screwing us over here. I know one thing for sure, this is something not affecting EVERYONE, but it's sure as hell affecting enough people that some sort of notice should have been taken from it all.

Gang · 11-18-2007, 06:50 AM

I had this problem since launch. I can log in and play for a hour then it crashes and I cant log back in untill the next day, only seems to affect 3 of my alts but the rest are OK.

My main alt is in KP and other 2 logged in commonlands. I send a petition in too SOE and not heard nothing since.

tdne · 11-18-2007, 12:02 PM

Was able to get in sometime after 11:00 p.m. est last night, played with some lag, but too bad. This a.m. - same old problem.

Enctyr · 11-18-2007, 07:44 PM

It is now almost 6:00pm EDT, Sunday. Been about 1.5 hours now where, after I attempted to camp to another character on Antonia Bayle, that I get to character select with the note that Antonia Bayle is "Locked". Problem is, I am communicating with people from my guild that are *on* the server now, but if I quit game and try to log back in, I am still getting the "Locked" server message.Can some tech at SoE *please* get this problem resolved? It is beyond maddening.

Tregaron · 11-19-2007, 05:32 PM

Xaeven@Antonia Bayle wrote:

Still no word from any SOE "technical support" on this issue.

I too can't connect to the server....cycling round the 'Connecting to login Server #1....#2....etc' message. When I can connect (i.e. every few days) I get hit with the Out of Memory error.

I hung on for 20 minutes for support, then 30 minutes, and another 10 today before giving up. Being in the UK, it's an expensive call. The on hold message that repeatedly suggests you go away and use the knowledge base instead is very irritating. Live Chat does not work, no-one replies to e-mails. I have tried my best, rebooted (PC and broadband) many times, disabled firewalls, AV, shutdown services etc. all to no avail.

Very frustrating, but the non-existant customer service makes things much, much worse. I'm personally not questioning the ability of the developers, or the commitment of the staff, but the dreadful comms to paying customers at critical times causes a lot of anger and resentment. Where are the posts from Sony which at least apologise for these widespread issues, and show the company is grateful for our custom and patience?

It's just rude.

Thuagb · 11-19-2007, 08:30 PM

I still havnt been able to get in game since launch of ROK and Im getting very Pi**ed about it My brother can log my characters in on his machine at his house but I cannot for some reason Ive re-insalled everything, took off firewall , no background progs running getting extremely frustrated

Modista · 11-25-2007, 05:36 PM

I haven't been home for a week, has anyone been able to get on? I hear my computer at home is still doing the same thing.

11-17-2007, 07:58 PM	#31
Xaeven Server: Antonia Bayle Lord Join Date: Nov 2007 Location: Buffalo, New York Posts: 33	I think I've been doing a pretty good job of being nice so far. Maybe a bit whiny, but still nice. Unfortunately though, it's times like this where being whiny is more than acceptable. Right about now I'm feeling like I wasted 15$ for the month that I could have used to do something that's more fun than trying to occasionally log on to EQ2 and being kicked in the face for my efforts.Note to Sony - Face kicking should not involve a subscription fee. __________________ Someone plunged a dagger deep into God's chest, and when he groaned he laid our entire civilization to rest. When he pulled out the dagger, and marveled at the pain he could create, they stuck another in his back to seal creation's fate. Amen to the fools and the cossacks... and the pulpits. Amen to the people who think there's still a way to help us.

11-18-2007, 03:39 AM	#33
Xaeven Server: Antonia Bayle Lord Join Date: Nov 2007 Location: Buffalo, New York Posts: 33	I've done that countless times, and it did nothing for me. It let me online for about an hour tonight with no crashes or stalls during zone-in, but after that it just crapped out again. Still no word from any SOE "technical support" on this issue. This is REALLY getting old!There are a few servers coming down tonight/this morning for maintenance, so I guess all we can do is hope that they know about all the problems and are taking steps toward fixing whatever it is that is screwing us over here. I know one thing for sure, this is something not affecting EVERYONE, but it's sure as hell affecting enough people that some sort of notice should have been taken from it all. __________________ Someone plunged a dagger deep into God's chest, and when he groaned he laid our entire civilization to rest. When he pulled out the dagger, and marveled at the pain he could create, they stuck another in his back to seal creation's fate. Amen to the fools and the cossacks... and the pulpits. Amen to the people who think there's still a way to help us.

11-19-2007, 05:32 PM	#37
Tregaron Loremaster Join Date: Jan 2007 Posts: 3	Xaeven@Antonia Bayle wrote: Still no word from any SOE "technical support" on this issue. I too can't connect to the server....cycling round the 'Connecting to login Server #1....#2....etc' message. When I can connect (i.e. every few days) I get hit with the Out of Memory error. I hung on for 20 minutes for support, then 30 minutes, and another 10 today before giving up. Being in the UK, it's an expensive call. The on hold message that repeatedly suggests you go away and use the knowledge base instead is very irritating. Live Chat does not work, no-one replies to e-mails. I have tried my best, rebooted (PC and broadband) many times, disabled firewalls, AV, shutdown services etc. all to no avail. Very frustrating, but the non-existant customer service makes things much, much worse. I'm personally not questioning the ability of the developers, or the commitment of the staff, but the dreadful comms to paying customers at critical times causes a lot of anger and resentment. Where are the posts from Sony which at least apologise for these widespread issues, and show the company is grateful for our custom and patience? It's just rude.

11-19-2007, 08:30 PM	#38
Thuagb General Join Date: Nov 2004 Posts: 44	I still havnt been able to get in game since launch of ROK and Im getting very Pi**ed about it My brother can log my characters in on his machine at his house but I cannot for some reason Ive re-insalled everything, took off firewall , no background progs running getting extremely frustrated __________________ Everfrost server

11-25-2007, 05:36 PM	#39
Modista Server: Antonia Bayle Loremaster Join Date: Jul 2005 Posts: 17	I haven't been home for a week, has anyone been able to get on? I hear my computer at home is still doing the same thing. __________________

11-17-2007, 09:53 PM	#32
Zero Loremaster Join Date: Mar 2007 Posts: 2	Hi there guys,I've also been having the same problem, and I've found a temporary fix. Go to Network Connections> Ethernet (or whatever yours is called > Right click > RepairIt worked for me, but like I said, its temporary. As soon as you zone or try to camp to another character you'll have to try again.

11-18-2007, 06:50 AM	#34
Gang General Join Date: Nov 2004 Posts: 39	I had this problem since launch. I can log in and play for a hour then it crashes and I cant log back in untill the next day, only seems to affect 3 of my alts but the rest are OK. My main alt is in KP and other 2 logged in commonlands. I send a petition in too SOE and not heard nothing since.

11-18-2007, 12:02 PM	#35
tdne Loremaster Join Date: Nov 2007 Location: Cape Cod, MA Posts: 12	Was able to get in sometime after 11:00 p.m. est last night, played with some lag, but too bad. This a.m. - same old problem.

11-18-2007, 07:44 PM	#36
Enctyr Loremaster Join Date: Nov 2004 Posts: 18	It is now almost 6:00pm EDT, Sunday. Been about 1.5 hours now where, after I attempted to camp to another character on Antonia Bayle, that I get to character select with the note that Antonia Bayle is "Locked". Problem is, I am communicating with people from my guild that are on the server now, but if I quit game and try to log back in, I am still getting the "Locked" server message.Can some tech at SoE please get this problem resolved? It is beyond maddening.