Download cancelled at decompress eq2_keymap_United States.ini_Delta...

Pik'ee · 11-13-2007, 02:37 PM

I'd been successfully downloading the RoK expansion for a little bit when the patcher now cancels itself at this point, it downloads the file but gets an error and cancels itself when decompressing it.I have tried restarting the patcher numerous times, hitting download a lot, and even found the file eq2_keymap_United States.ini in my folders and deleted it, but always the same error and cancelling of the download.Any ideas as to what I can do about this? Or if it is a known problem please?

Aedos · 11-13-2007, 02:40 PM

Got the same error.

Lint26 · 11-13-2007, 02:41 PM

I am experiencing this issue and everyone else I am able to talk to atm on the EU servers is having the same issue.

gnophkeh · 11-13-2007, 02:43 PM

Same problem here - not really surprised. I'd fall off my chair in shock if SOE released something that worked 1st time.

Aedos · 11-13-2007, 02:44 PM

Lint@Runnyeye wrote:

I am experiencing this issue and everyone else I am able to talk to atm on the EU servers is having the same issue.

Yes I am from EU as well. I guess we can abandon hope that this will be fixed in next couple days since this seems to be EU specific problem.

BlackPhoenix9 · 11-13-2007, 02:47 PM

oh darn, we probably posted this at the same time, i am having the exact same problem

Belaythien · 11-13-2007, 02:48 PM

Same here (EU and stuck on that file).

g4nd4lf · 11-13-2007, 02:50 PM

Same error over here.If you keep the previous file the log error message is:[18:38:27] Patcher: Downloading Distribution Main Distribution ------------------[18:38:27] Patcher: Downloading eq2_keymap_United States.ini [dloadsize=2404; totalsize=10870; crc=-1774273860][18:38:27] Patcher: Component filesize verification failed. Local size 37 vs. server size 44[18:38:27] Patcher: Error with partial patch, cancelling immediately. File: eq2_keymap_United States.iniIf you delete the file before patching the following error occurs:[18:43:59] Patcher: Downloading Distribution Main Distribution ------------------[18:43:59] Patcher: Downloading eq2_keymap_United States.ini [dloadsize=2404; totalsize=10870; crc=-1774273860][18:44:00] Patcher: Warning: File size does not match: Local 10933 vs. server 10870, possible mid-push. Please try again or restart the application.Hope that helps to fix the problem.

TemerNeziel · 11-13-2007, 02:53 PM

Same issue for me, running XP and UK based if that makes any difference.

gribuz · 11-13-2007, 02:59 PM

I had the same problem, just stopped at the US keymap file.

Switched to US region and now its patching fine SMILEY

I'm guessing it should work fine to patch using the US region, then switch to EU region when everything done. As far as I know there are only a few files that is different between the 2 regions SMILEY

Eno · 11-13-2007, 03:02 PM

same problem from EU German server

Thunderthyze · 11-13-2007, 03:09 PM

SNAP!Runnyeye ServerSuppose they had to come up with some means to cripple EU players....couldn't have no non-Americans getting all those game wide discos now could they?

Mante · 11-13-2007, 03:11 PM

I have the same problem

Thunderthyze · 11-13-2007, 03:15 PM

g4nd4lf wrote:

Same error over here.If you keep the previous file the log error message is:[18:38:27] Patcher: Downloading Distribution Main Distribution ------------------[18:38:27] Patcher: Downloading eq2_keymap_United States.ini [dloadsize=2404; totalsize=10870; crc=-1774273860][18:38:27] Patcher: Component filesize verification failed. Local size 37 vs. server size 44[18:38:27] Patcher: Error with partial patch, cancelling immediately. File: eq2_keymap_United States.iniIf you delete the file before patching the following error occurs:[18:43:59] Patcher: Downloading Distribution Main Distribution ------------------[18:43:59] Patcher: Downloading eq2_keymap_United States.ini [dloadsize=2404; totalsize=10870; crc=-1774273860][18:44:00] Patcher: Warning: File size does not match: Local 10933 vs. server 10870, possible mid-push. Please try again or restart the application.Hope that helps to fix the problem.

Very helpful, however since SOE have admitted that the Devs never read the forums, even less so on launch days, I fear this will land on deaf ears.

Aedos · 11-13-2007, 03:17 PM

Reodor@Splitpaw wrote:

I had the same problem, just stopped at the US keymap file.
Switched to US region and now its patching fine " />
I'm guessing it should work fine to patch using the US region, then switch to EU region when everything done. As far as I know there are only a few files that is different between the 2 regions " />

This worked for me. Downloaded everything fine with US region selected and then changed back to EU and it didn't start downloading anything new and I could try connecting to servers just fine.

sgchimaira · 11-13-2007, 03:26 PM

I had the same, then it started to work but now it stops at Decompress Char_TU3.vpk_delta, hope this dont gon on all night =/

o0odangergirlo0 · 11-13-2007, 03:37 PM

I'm from the US and had the same problem with the download cancelling itself when I only had a couple hours time left. The launcher seemed to repatch itself when I fired it up again and now it has over 13 hours to dl? Thats just insane considering I'm on broadband. I'm not too happy about the new estimated dl time I have popping up.

Gnobrin · 11-13-2007, 03:48 PM

There's a known patching issue, and it's being worked on presently. Very sorry for the trouble, all.

SMILEY

~Gnobrin!

schrammy · 11-13-2007, 03:54 PM

Arg any ETA? cuz i'm tired of downloading appcache for the 584th time SMILEY

Spaceweed · 11-13-2007, 04:03 PM

Gnobrin wrote:

There's a known patching issue, and it's being worked on presently. Very sorry for the trouble, all.
" />
~Gnobrin!

Patcher now initialised for me and downloading

Daemhir · 11-13-2007, 04:27 PM

I basically switched to US download, let it download that file (and maybe few others while I was making a coffee) and then switched back to EU. This worked fine and patcher is continuing. Looks like the speed on EU servers is much better (or maybe they are less loaded) too.

Timmelle · 11-13-2007, 04:33 PM

Gnobrin wrote:

There's a known patching issue, and it's being worked on presently. Very sorry for the trouble, all.
" />
~Gnobrin!

I want to know who's lame idea is was not to do the incremental downloads and why in the hell do you make 2 expansions live on the same day when you [Removed for Content] well know your servers cant handle one expansion release/

Wossname · 11-13-2007, 04:51 PM

Gnobrin wrote:

There's a known patching issue, and it's being worked on presently. Very sorry for the trouble, all.
" />
~Gnobrin!

I want to believe it's a new and exciting problem but it looks just like the last expansion. Brutally slow/stalled downloads just like the last expansion. Is it too much to expect that if the same problems occur expansion after expansion SOE might learn? Doing the same ineffective thing over and over again just does not cut it SMILEY

It's not even like this is an unexpected spike in load....

Brenth · 11-13-2007, 05:08 PM

How are you guys switching between patch servers? I'd like to try my luck with using a EU server as I've been stuck on a file on both of my computers for over an hour (and not even 10%, and tried resetting patcher 100 times).

gribuz · 11-13-2007, 05:52 PM

You can switch region by changing from US > EU in top right corner before choose accept on the EULA SMILEY<img src=

" />I switched back to EU now as the US spent 1 hour downloading a 35 MB file on my 10 Mbit connection

Brenth · 11-13-2007, 06:17 PM

Looks like I don't have that option /sigh.

g4nd4lf · 11-13-2007, 06:46 PM

Patcher started to download (EU region German) and died again with a similar message. This time it was the filemod01_dun_tombs_of_night_SG.vpkMessage is:[22:33:49] Patcher: Downloading mod01_dun_tombs_of_night_SG.vpk [dloadsize=801732; totalsize=801732; crc=766550557][22:33:50] Patcher: Component filesize verification failed. Local size 23868 vs. server size 90665[22:33:50] Patcher: Error with partial patch, cancelling immediately. File: mod01_dun_tombs_of_night_SG.vpkThe file size given in the mesage is wrong anyway. My local file has 800830 Bytes.As mentioned before deleting the file or a full scan doesn't fix the issue.

Miasami · 11-14-2007, 02:31 AM

I too have been having problems with patch download canceling and restarting from scratch...Windows XP on East Coast in US. I'm not hugely upset, as I expected these problems. However, I've been trying to do this since 4:00 pm PST time. Ah well, I guess I didn't beat the rush. Funny this is, I was on the phone with SOE support (totally different problem, and not releated to the game itself). While it took me some 30 minutes to get through to a live person, but the guy (Bryan or Brian) who answered was the nicest, helpful person you could ever expect to answer a tech line. He solved my account problems, answered my other questions, and bid me a wonderful evening gaming. Some 45 minutes later, the patch download canceled itself for the first time. Ah well..I have 3 days off to patch...LOL. I'm just way surprised to have such a friendly guy answer the phone, after he probably fielded some 40 other "SOE sucks!" calls. Heh.Oh, and the reason why I don't know at which point the patch dies? I've been busy doing RL things, and periodically come back to the computer, only to find the words Download Canceled. 3 hours after giving up and using an EU server to patch, I'm in game. After reselecting US server, game downloaded about files for about 5 minutes, btw.

11-13-2007, 02:44 PM	#5
Aedos General Join Date: Nov 2004 Posts: 100	Lint@Runnyeye wrote: I am experiencing this issue and everyone else I am able to talk to atm on the EU servers is having the same issue. Yes I am from EU as well. I guess we can abandon hope that this will be fixed in next couple days since this seems to be EU specific problem.

11-13-2007, 02:59 PM	#10
gribuz Loremaster Join Date: Nov 2004 Posts: 50	I had the same problem, just stopped at the US keymap file. Switched to US region and now its patching fine I'm guessing it should work fine to patch using the US region, then switch to EU region when everything done. As far as I know there are only a few files that is different between the 2 regions

11-13-2007, 03:09 PM	#12
Thunderthyze Loremaster Join Date: Sep 2005 Location: Old South Wales Posts: 2,050	SNAP!Runnyeye ServerSuppose they had to come up with some means to cripple EU players....couldn't have no non-Americans getting all those game wide discos now could they? __________________

11-13-2007, 03:11 PM	#13
Mante General Join Date: Nov 2004 Posts: 22	I have the same problem __________________ OGRank - Online Games News

11-13-2007, 03:15 PM	#14
Thunderthyze Loremaster Join Date: Sep 2005 Location: Old South Wales Posts: 2,050	g4nd4lf wrote: Same error over here.If you keep the previous file the log error message is:[18:38:27] Patcher: Downloading Distribution Main Distribution ------------------[18:38:27] Patcher: Downloading eq2_keymap_United States.ini [dloadsize=2404; totalsize=10870; crc=-1774273860][18:38:27] Patcher: Component filesize verification failed. Local size 37 vs. server size 44[18:38:27] Patcher: Error with partial patch, cancelling immediately. File: eq2_keymap_United States.iniIf you delete the file before patching the following error occurs:[18:43:59] Patcher: Downloading Distribution Main Distribution ------------------[18:43:59] Patcher: Downloading eq2_keymap_United States.ini [dloadsize=2404; totalsize=10870; crc=-1774273860][18:44:00] Patcher: Warning: File size does not match: Local 10933 vs. server 10870, possible mid-push. Please try again or restart the application.Hope that helps to fix the problem. Very helpful, however since SOE have admitted that the Devs never read the forums, even less so on launch days, I fear this will land on deaf ears. __________________

11-13-2007, 02:37 PM	#1
Pik'ee Loremaster Join Date: Dec 2004 Posts: 99	I'd been successfully downloading the RoK expansion for a little bit when the patcher now cancels itself at this point, it downloads the file but gets an error and cancels itself when decompressing it.I have tried restarting the patcher numerous times, hitting download a lot, and even found the file eq2_keymap_United States.ini in my folders and deleted it, but always the same error and cancelling of the download.Any ideas as to what I can do about this? Or if it is a known problem please?

11-13-2007, 02:40 PM	#2
Aedos General Join Date: Nov 2004 Posts: 100	Got the same error.

11-13-2007, 02:41 PM	#3
Lint26 Loremaster Join Date: Nov 2005 Posts: 231	I am experiencing this issue and everyone else I am able to talk to atm on the EU servers is having the same issue.

11-13-2007, 02:43 PM	#4
gnophkeh Lord Join Date: Aug 2007 Posts: 6	Same problem here - not really surprised. I'd fall off my chair in shock if SOE released something that worked 1st time.

11-13-2007, 02:47 PM	#6
BlackPhoenix9 Loremaster Join Date: Feb 2006 Posts: 22	oh darn, we probably posted this at the same time, i am having the exact same problem

11-13-2007, 02:48 PM	#7
Belaythien Loremaster Join Date: Sep 2005 Posts: 576	Same here (EU and stuck on that file).

11-13-2007, 02:50 PM	#8
g4nd4lf Loremaster Join Date: Dec 2005 Posts: 219	Same error over here.If you keep the previous file the log error message is:[18:38:27] Patcher: Downloading Distribution Main Distribution ------------------[18:38:27] Patcher: Downloading eq2_keymap_United States.ini [dloadsize=2404; totalsize=10870; crc=-1774273860][18:38:27] Patcher: Component filesize verification failed. Local size 37 vs. server size 44[18:38:27] Patcher: Error with partial patch, cancelling immediately. File: eq2_keymap_United States.iniIf you delete the file before patching the following error occurs:[18:43:59] Patcher: Downloading Distribution Main Distribution ------------------[18:43:59] Patcher: Downloading eq2_keymap_United States.ini [dloadsize=2404; totalsize=10870; crc=-1774273860][18:44:00] Patcher: Warning: File size does not match: Local 10933 vs. server 10870, possible mid-push. Please try again or restart the application.Hope that helps to fix the problem.

11-13-2007, 02:53 PM	#9
TemerNeziel Loremaster Join Date: Feb 2006 Posts: 66	Same issue for me, running XP and UK based if that makes any difference.

11-13-2007, 03:02 PM	#11
Eno Server: Valor Guild: Erollisi Marr Rank: Engel General Join Date: Oct 2005 Posts: 1	same problem from EU German server

11-13-2007, 03:17 PM	#15
Aedos General Join Date: Nov 2004 Posts: 100	Reodor@Splitpaw wrote: I had the same problem, just stopped at the US keymap file. Switched to US region and now its patching fine " /> I'm guessing it should work fine to patch using the US region, then switch to EU region when everything done. As far as I know there are only a few files that is different between the 2 regions " /> This worked for me. Downloaded everything fine with US region selected and then changed back to EU and it didn't start downloading anything new and I could try connecting to servers just fine.

11-13-2007, 03:26 PM	#16
sgchimaira Loremaster Join Date: Apr 2005 Posts: 6	I had the same, then it started to work but now it stops at Decompress Char_TU3.vpk_delta, hope this dont gon on all night =/

11-13-2007, 03:37 PM	#17
o0odangergirlo0 Lord Join Date: Sep 2007 Posts: 21	I'm from the US and had the same problem with the download cancelling itself when I only had a couple hours time left. The launcher seemed to repatch itself when I fired it up again and now it has over 13 hours to dl? Thats just insane considering I'm on broadband. I'm not too happy about the new estimated dl time I have popping up.

11-13-2007, 03:48 PM	#18
Gnobrin Steam-monkey Join Date: Jul 2007 Location: Ak'Anon Posts: 1,007	There's a known patching issue, and it's being worked on presently. Very sorry for the trouble, all. ~Gnobrin!

11-13-2007, 03:54 PM	#19
schrammy Loremaster Join Date: Nov 2004 Posts: 440	Arg any ETA? cuz i'm tired of downloading appcache for the 584th time

11-13-2007, 04:03 PM	#20
Spaceweed Loremaster Join Date: Nov 2004 Location: BDTBL Posts: 197	Gnobrin wrote: There's a known patching issue, and it's being worked on presently. Very sorry for the trouble, all. " /> ~Gnobrin! Patcher now initialised for me and downloading __________________ ____________________________________________ 'You can please some of the people all of the time, and you can please all of the people some of the time, but, you can't please all of the people all of the time.'

11-13-2007, 04:27 PM	#21
Daemhir Server: Splitpaw Guild: Fallen Heroes of Norrath Rank: Officer Loremaster Join Date: Nov 2004 Location: Neriak, City of Hate Posts: 183	I basically switched to US download, let it download that file (and maybe few others while I was making a coffee) and then switched back to EU. This worked fine and patcher is continuing. Looks like the speed on EU servers is much better (or maybe they are less loaded) too. __________________

11-13-2007, 04:33 PM	#22
Timmelle Loremaster Join Date: Nov 2004 Posts: 3	Gnobrin wrote: There's a known patching issue, and it's being worked on presently. Very sorry for the trouble, all. " /> ~Gnobrin! I want to know who's lame idea is was not to do the incremental downloads and why in the hell do you make 2 expansions live on the same day when you [Removed for Content] well know your servers cant handle one expansion release/

11-13-2007, 04:51 PM	#23
Wossname Loremaster Join Date: Nov 2004 Posts: 194	Gnobrin wrote: There's a known patching issue, and it's being worked on presently. Very sorry for the trouble, all. " /> ~Gnobrin! I want to believe it's a new and exciting problem but it looks just like the last expansion. Brutally slow/stalled downloads just like the last expansion. Is it too much to expect that if the same problems occur expansion after expansion SOE might learn? Doing the same ineffective thing over and over again just does not cut it It's not even like this is an unexpected spike in load....

11-13-2007, 05:08 PM	#24
Brenth Loremaster Join Date: Nov 2005 Posts: 7	How are you guys switching between patch servers? I'd like to try my luck with using a EU server as I've been stuck on a file on both of my computers for over an hour (and not even 10%, and tried resetting patcher 100 times).

11-13-2007, 05:52 PM	#25
gribuz Loremaster Join Date: Nov 2004 Posts: 50	You can switch region by changing from US > EU in top right corner before choose accept on the EULA " />I switched back to EU now as the US spent 1 hour downloading a 35 MB file on my 10 Mbit connection

11-13-2007, 06:17 PM	#26
Brenth Loremaster Join Date: Nov 2005 Posts: 7	Looks like I don't have that option /sigh.

11-13-2007, 06:46 PM	#27
g4nd4lf Loremaster Join Date: Dec 2005 Posts: 219	Patcher started to download (EU region German) and died again with a similar message. This time it was the filemod01_dun_tombs_of_night_SG.vpkMessage is:[22:33:49] Patcher: Downloading mod01_dun_tombs_of_night_SG.vpk [dloadsize=801732; totalsize=801732; crc=766550557][22:33:50] Patcher: Component filesize verification failed. Local size 23868 vs. server size 90665[22:33:50] Patcher: Error with partial patch, cancelling immediately. File: mod01_dun_tombs_of_night_SG.vpkThe file size given in the mesage is wrong anyway. My local file has 800830 Bytes.As mentioned before deleting the file or a full scan doesn't fix the issue.

11-14-2007, 02:31 AM	#28
Miasami Loremaster Join Date: Aug 2005 Location: Living in NOVA Posts: 1	I too have been having problems with patch download canceling and restarting from scratch...Windows XP on East Coast in US. I'm not hugely upset, as I expected these problems. However, I've been trying to do this since 4:00 pm PST time. Ah well, I guess I didn't beat the rush. Funny this is, I was on the phone with SOE support (totally different problem, and not releated to the game itself). While it took me some 30 minutes to get through to a live person, but the guy (Bryan or Brian) who answered was the nicest, helpful person you could ever expect to answer a tech line. He solved my account problems, answered my other questions, and bid me a wonderful evening gaming. Some 45 minutes later, the patch download canceled itself for the first time. Ah well..I have 3 days off to patch...LOL. I'm just way surprised to have such a friendly guy answer the phone, after he probably fielded some 40 other "SOE sucks!" calls. Heh.Oh, and the reason why I don't know at which point the patch dies? I've been busy doing RL things, and periodically come back to the computer, only to find the words Download Canceled. 3 hours after giving up and using an EU server to patch, I'm in game. After reselecting US server, game downloaded about files for about 5 minutes, btw. __________________ -Miasami