patcher dowloads patch files, then gives an error on hitting 'play', then installs over again!!!!

[mirkoruckels1]

AAARGH!!!   I'm getting the following error after installing the echoes of faydwer dvd (which includes installing the original game and all other expansions on the dvds): "the options definition file failed to load. this generally indicates that your patch was corrupted for some reason. try a complete scan and if that doesn't help the you may need to reinstall." I've followed these instructions, and have done the complete file test, to no avail, and have also re-installed it 3 times, and keep getting this message everytime I try to start the game for the first time-  and everytime i reload the game after getting this message, the launcher starts downloading (what looks like) the entire game all over again. I've uninstalled the whole game, reinstalled it.  three times now. I've cleared up my startup files on my computer, turned my virus check off and even firewall to help, with no better results. I've sent an email off to support too, but thought someone here might have experienced a similar problem.

[Gethani]

I get the same error message. I did the complete file scan and I deleted some of my files still get the same message

[mirkoruckels1]

soooooo tired..... I tried it all again, even reinstalled to C: instead of my F: as i've heard eq2 likes c drive better. waited 4 hours for latest downloads. hit play. blank.... then the same error message.  I thought I would be angrier....I just felt kind of numb. i've been reading lots on these forums, and a lot of people who have bought the echoes dvd, like me, are experiencing similar problems. M

[willnotuse]

What error message is it showing?  Is there any chance you might be able to do a screen shot of it?

[Gethani]

It was in the first message: "the options definition file failed to load. this generally indicates that your patch was corrupted for some reason. try a complete scan and if that doesn't help the you may need to reinstall." This just happens when I try to log into Test server after the recent patch. I can log onto the Unrest server with no problems. I deleted all my test server files, copied my other game folder files to test server folder and patched again. Still get the same error message.

[Gethani]

dont want this to get lost still cant get in

[mirkoruckels1]

thanks gethani. I still can't get in either. I paid $70 for this expansion.  I really hope someone helps soon. before i sadly go back to wow. M

[mirkoruckels1]

I'm trying to upload my system info, but the inserter won't let me for some reason.

[mirkoruckels1]

I would really appreciate some help from the support guys.  thanks. i'm hesitant to just let it keep downloading the latest stuff again and again, as I paid $24 yesterday to add 5GB to my broadband limit....eq2 had downloaded the same stuff so many times that my broadband was all used up. please...

[mirkoruckels1]

How do i put up my system info?  i just followed gareth's instructions and got a 1300 page word file!!!  surely i can upload a shorter version than that. M

[Gethani]

Check you private messages!!

[Gethani]

OMG!! I got it working. When I deleted the game some .dll files did not delete. I went into registry and deleted anything that had to do with EQ2. Then I went back to my folders and deleted any file that did not delete earlier.  Then I did a clean re-install not using any copied files. Took a while with the downloads but I can now get on the test server using my desktop!!! I think it was the registry things. I want to thank the person that suggested that!! *hugs* Geth

[mirkoruckels1]

sigh.... mine is alas, still borked. everytime I load the game, it just goes back into loading all of the stuff again....the icon files....then the map of queynos etc....and this takes like 4 or 5 hours...(which just leads toe same error when I hit 'play&#39 so i just log out. poor widdle me. i'll try your idea gethani, but i don't get how it can work, as the eq2 files weren't on my computer when I first installed the original eq2 dvd...so i don't see why deleting them in the registry will make any difference now. sniff.

[mirkoruckels1]

I'm going to try it again.   deleted any mentions of eq2 in the registry, and i've also disabled a couple of mentions of my AVG virus check in my system.  I had turned it off by removing it from my system startup, but it was still on.  hopefully this is the reason for the corrupt options definitions file. fingers crossed. 1hr 18 to go.....

[mirkoruckels1]

ok.  The download finished, and the button 'play' was there, all shiny and ready to be pressed. Instead of pressing it straight away, and getting that same old error, I thought i'd exit and do a restart I restart, hit the eq2 icon, and guess what.  It does a quick scan, then goes back to loading the patch from icon_asd1 AAAAARRRRGGHHHH!!!! I'm getting seriously annoyed- what on earth is wrong with this patcher?? I would appreciate a response from TSR pretty soon.  It's been 4 days now.  

[mirkoruckels1]

by the, as turning off the 'read only' box, the main eq2 folder has read only checked as on, and i can't turn it off.  If i do, it just goes back to on when i look again. the files inside the folder however have 'read only' as off.

[mirkoruckels1]

what should my security settings be set to? i've turned of AVG, but when I go into security, it says my virus scanner is still on....well, the green light is still on anyway

[Gethani]

Sorry I wish I could be of more help. I had the same issue you did after downloading the patch on the test server, so it went over an already installed game.

[willnotuse]

Do you have either a software firewall or a hardware router?

[mirkoruckels1]

i'm just using the windows xp firewall.  and software virus scanner.  AVG.

[mirkoruckels1]

I've been waiting for four days....please, could I have some sort of confirmation that something is being worked on from the TSR team? that would satisfy me for a while. Right now, i've spent $90 on the original everquest2 and $70 on the expansion 'echoes' and I can't even play the game!!! Very sorry to rant, but i'm starting to lose my patience. Others are having their queries responded to, that have not been waiting as long as I have.

[Jerryn]

Just a thought, but have you tried switching from US to EU servers? No idea if it makes any difference to the patcher, but I thought I'd ask.

[mirkoruckels1]

Yes, I have.  It just downloads the patch content again, then does the error.

[mirkoruckels1]

Given some more advice from friends about uninstalling virus scanners to help the launcher, i excitedly uninstalled AVG, checked in xp security....completely gone.   I even disabled my firewall, and then started the launcher again, to download the latest patch, starting with the mp3 files etc in order to maybe, finally, play the game I bought 4 days ago. it finished, and they 'play' buttom appeared again. baited breath..... ..... same error. blaaaarghh...... I await gareth and his band of merry men/ladies to help me out of my predicament.

[Wingrider01]

mirkoruckels1 wrote:

Given some more advice from friends about uninstalling virus scanners to help the launcher, i excitedly uninstalled AVG, checked in xp security....completely gone.   I even disabled my firewall, and then started the launcher again, to download the latest patch, starting with the mp3 files etc in order to maybe, finally, play the game I bought 4 days ago. it finished, and they 'play' buttom appeared again. baited breath..... ..... same error. blaaaarghh...... I await gareth and his band of merry men/ladies to help me out of my predicament.

Couple of things

1. can you detail out your system, processor, memory, hard drive, operating system, video, do you overclock aqnything in the system?

2. have you run a exhasutive(SP?) chkdsk on the drive? When was the last time you defraged the drive?

3. download memtest from http://www.memtest.org/ create a bootable cd rom of the application and run it

4. verify that the date and time is correct in your BIOS and in windows

[Zcore24]

mirkoruckels1 wrote:

How do i put up my system info?  i just followed gareth's instructions and got a 1300 page word file!!!  surely i can upload a shorter version than that. M

Without posting your MSINFO and DXDIAG info its hard to help you. You do not need to post all the information from those reports. You are supposed to just post certain information from them. Just cut and paste into several different posts the sections that atre needed.

[mirkoruckels1]

ok. i'll try that thanks zcore. can you tell me which bits i need to send?

[mirkoruckels1]

and thanks wingrider, i'll follow every step.

[mirkoruckels1]

k.  defragged c: now i'm going to post system info.

[mirkoruckels1]

System Information report written at: 04/20/07 15:19:55 System Name: OWNER-FA6AB1BD6 [System Summary] Item    Value     OS Name    Microsoft Windows XP Professional     Version    5.1.2600 Service Pack 2 Build 2600     OS Manufacturer    Microsoft Corporation     System Name    OWNER-FA6AB1BD6     System Manufacturer    NVIDIA     System Model    AWRDACPI     System Type    X86-based PC     Processor    x86 Family 15 Model 75 Stepping 2 AuthenticAMD ~2210 Mhz     Processor    x86 Family 15 Model 75 Stepping 2 AuthenticAMD ~2210 Mhz     BIOS Version/Date    Award Software International, Inc. F2, 6/27/2006     SMBIOS Version    2.3     Windows Directory    C:WINDOWS     System Directory    C:WINDOWSsystem32     Boot Device    DeviceHarddiskVolume1     Locale    United States     Hardware Abstraction Layer    Version = "5.1.2600.2765 (xpsp.050928-1517)"     User Name    OWNER-FA6AB1BD6Owner     Time Zone    E. Australia Standard Time     Total Physical Memory    2,048.00 MB     Available Physical Memory    1.71 GB     Total Virtual Memory    2.00 GB     Available Virtual Memory    1.96 GB     Page File Space    5.93 GB     Page File    C:pagefile.sys     [Hardware Resources] [Conflicts/Sharing] Resource    Device     I/O Port 0x00000000-0x00000CF7    PCI bus     I/O Port 0x00000000-0x00000CF7    Direct memory access controller              IRQ 20    NVIDIA nForce 590/570/550 Serial ATA Controller    IRQ 20    Microsoft UAA Bus Driver for High Definition Audio            I/O Port 0x000003C0-0x000003DF    PCI standard PCI-to-PCI bridge    I/O Port 0x000003C0-0x000003DF    Radeon X1900 Series            IRQ 22    Standard OpenHCD USB Host Controller    IRQ 22    NVIDIA nForce 590/570/550 Serial ATA Controller            IRQ 23    Standard Enhanced PCI to USB Host Controller    IRQ 23    NVIDIA nForce 590/570/550 Serial ATA Controller            I/O Port 0x00009000-0x00009FFF    PCI standard PCI-to-PCI bridge    I/O Port 0x00009000-0x00009FFF    Radeon X1900 Series            IRQ 9    Microsoft ACPI-Compliant System    IRQ 9    NVIDIA nForce Networking Controller    IRQ 9    SCSI/RAID Host Controller    IRQ 9    SCSI/RAID Host Controller            Memory Address 0xE0000000-0xEFFFFFFF    PCI standard PCI-to-PCI bridge    Memory Address 0xE0000000-0xEFFFFFFF    Radeon X1900 Series            Memory Address 0xA0000-0xBFFFF    PCI bus    Memory Address 0xA0000-0xBFFFF    PCI standard PCI-to-PCI bridge    Memory Address 0xA0000-0xBFFFF    Radeon X1900 Series            I/O Port 0x000003B0-0x000003BB    PCI standard PCI-to-PCI bridge    I/O Port 0x000003B0-0x000003BB    Radeon X1900 Series            [DMA] Resource    Device    Status    Channel 4    Direct memory access controller    OK    Channel 2    Standard floppy disk controller    OK    [Forced Hardware] Device    PNP Device ID    [I/O] Resource    Device    Status    0x00000000-0x00000CF7    PCI bus    OK    0x00000000-0x00000CF7    Direct memory access controller    OK    0x00000D00-0x0000FFFF    PCI bus    OK    0x00009000-0x00009FFF    PCI standard PCI-to-PCI bridge    OK    0x00009000-0x00009FFF    Radeon X1900 Series    OK    0x000003B0-0x000003BB    PCI standard PCI-to-PCI bridge    OK    0x000003B0-0x000003BB    Radeon X1900 Series    OK    0x000003C0-0x000003DF    PCI standard PCI-to-PCI bridge    OK    0x000003C0-0x000003DF    Radeon X1900 Series    OK    0x00000A79-0x00000A79    ISAPNP Read Data Port    OK    0x00000279-0x00000279    ISAPNP Read Data Port    OK    0x00000274-0x00000277    ISAPNP Read Data Port    OK    0x00001C00-0x00001C3F    NVIDIA nForce PCI System Management    OK    0x00001C80-0x00001CBF    NVIDIA nForce PCI System Management    OK    0x0000F000-0x0000F00F    Standard Dual Channel PCI IDE Controller    OK    0x000001F0-0x000001F7    Primary IDE Channel    OK    0x000003F6-0x000003F6    Primary IDE Channel    OK    0x00000170-0x00000177    Secondary IDE Channel    OK    0x00000376-0x00000376    Secondary IDE Channel    OK    0x0000A800-0x0000A807    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000AC00-0x0000AC03    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000B000-0x0000B007    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000B400-0x0000B403    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000B800-0x0000B80F    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000BC00-0x0000BC07    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000C000-0x0000C003    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000C400-0x0000C407    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000C800-0x0000C803    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000CC00-0x0000CC0F    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000D000-0x0000D007    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000D400-0x0000D403    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000D800-0x0000D807    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000DC00-0x0000DC03    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000E000-0x0000E00F    NVIDIA nForce 590/570/550 Serial ATA Controller    OK    0x0000E400-0x0000E407    NVIDIA Network Bus Enumerator    OK    0x00008000-0x00008FFF    PCI standard PCI-to-PCI bridge    OK    0x0000FFE0-0x0000FFEF    SCSI/RAID Host Controller    OK    0x0000FFA0-0x0000FFAF    SCSI/RAID Host Controller    OK    0x00001000-0x0000107F    Motherboard resources    OK    0x00001080-0x000010FF    Motherboard resources    OK    0x00001400-0x0000147F    Motherboard resources    OK    0x00001480-0x000014FF    Motherboard resources    OK    0x00001800-0x0000187F    Motherboard resources    OK    0x00001880-0x000018FF    Motherboard resources    OK    0x00000010-0x0000001F    Motherboard resources    OK    0x00000022-0x0000003F    Motherboard resources    OK    0x00000044-0x0000005F    Motherboard resources    OK    0x00000062-0x00000063    Motherboard resources    OK    0x00000065-0x0000006F    Motherboard resources    OK    0x00000074-0x0000007F    Motherboard resources    OK    0x00000091-0x00000093    Motherboard resources    OK    0x000000A2-0x000000BF    Motherboard resources    OK    0x000000E0-0x000000EF    Motherboard resources    OK    0x000004D0-0x000004D1    Motherboard resources    OK    0x00000800-0x0000087F    Motherboard resources    OK    0x00000295-0x00000314    Motherboard resources    OK    0x00000290-0x00000294    Motherboard resources    OK    0x00000020-0x00000021    Programmable interrupt controller    OK    0x000000A0-0x000000A1    Programmable interrupt controller    OK    0x00000080-0x00000090    Direct memory access controller    OK    0x00000094-0x0000009F    Direct memory access controller    OK    0x000000C0-0x000000DF    Direct memory access controller    OK    0x00000040-0x00000043    System timer    OK    0x00000070-0x00000073    System CMOS/real time clock    OK    0x00000061-0x00000061    System speaker    OK    0x000000F0-0x000000FF    Numeric data processor    OK    0x000003F0-0x000003F5    Standard floppy disk controller    OK    0x000003F7-0x000003F7    Standard floppy disk controller    OK    0x000003F8-0x000003FF    Communications Port (COM1)    OK    0x00000378-0x0000037F    Printer Port (LPT1)    OK    0x00000060-0x00000060    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard    OK    0x00000064-0x00000064    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard    OK