Canceling EQ2Players subscription

Draco the Grey · 03-04-2007, 04:32 PM

The $2.99 is no longer worth the services provided (if it ever was.) Specific reasons:

1. The functionality of the website is worse than it was before the recent update.

2. Leaderboard stats aren't being updated for weeks at a time - it still shows me as being level 64 even though I'm level 70 now. This didn't used to be a problem.

3. The search functions are awful, for the items in particular. The in-game broker search is an example of how things should be done.

4. No communication on when we can expect fixes. Making this service functional doesn't appear to be a priority to SOE, so paying for it is no longer a priority for me.

I wouldn't say I'm terribly demanding, but enough is enough. EQ2Players has been nearly useless for a couple of months now. My $2.99 would be better served buying me a burger and fries. SMILEY

Aanak · 03-04-2007, 05:58 PM

Katryna@Lucan DLere wrote

1. The functionality of the website is worse than it was before the recent update. 2. Leaderboard stats aren't being updated for weeks at a time - it still shows me as being level 64 even though I'm level 70 now. This didn't used to be a problem. 3. The search functions are awful, for the items in particular. The in-game broker search is an example of how things should be done. 4. No communication on when we can expect fixes. Making this service functional doesn't appear to be a priority to SOE, so paying for it is no longer a priority for me.

Well said. I've canceled my extras too for the same reasons--but especially #4. It really irks me that they have made no effort to communicate with us about these issues, even though we have been asking for weeks or months for some explanation and status.

Badaxe Ba · 03-05-2007, 04:37 AM

I agree to all 4 points of the OP. I am canceling eq2players.com as well.

Siltha · 03-05-2007, 10:19 AM

I have just cancelled as well for the same reasons OP described

Zcore24 · 03-06-2007, 05:36 PM

I have urged my entire guild who have the extras to cancel as well....this info should be provided for free.

kellan123 · 03-06-2007, 07:35 PM

I will no longer think about ordering it. SMILEY

fathampster · 03-08-2007, 01:10 PM

i don't know if i should keep useing the service the only reason why i did use it is for the item database and only for that reason.. considering that the market on the server Permafrost is so out of wack now i am not asking for SOE to spill the beans.. all the way but it would be really usefull if they could at least let you know which zone or monster but not both at the same time.. is at for the item also i discovered that there is another fee for 24.99 a month i do not know what that covers but bottom line is they need to work on the site some more.. i do agree with you all about this this is my first time of useing the service. i was impressed about the item data base but was very saden when i could not be given a clue on where to find items and so forth. well anyways thats my feeling usefull thread maybe it will grab someone's attion at SOE HQ and make them rethink about there eq2 players web site good service but really needs to have more info about stuff on it.. bazso

Basthardus · 03-08-2007, 08:32 PM

In full agreement with the OP. I said on these boards back in mid-January, that a premium-paid service should not be broken for months at a time. If SOE was providing this service for free, we wouldn't really have a gripe. But the truth is, we all pay specifically to have this information available and correct. As I see it, SOE has failed to live up to their end of this agreement, but continues to accept payment for it.

No more...

fathampster · 03-09-2007, 01:30 PM

i think its a fair satement to say if SOE care's about that the money they are bringing in when they offer the service's to the players.. they would work on the site if SOE is that busy i think what should go down is to hire another person to do the site work.. and only for that site work let them have the info where the stuff is (items i am talking about) and to make everything else work.. i am betting sooner or later this subject will get locked at some point thats when i feel that SOE has heard eough and will not hear of it no more.. if that is the case i am asking why lock this subject all of us players are trying to do is make you gent's and lady's at SOE HQ.. awere that its time to improve the eq2 players site becuase our money is not just going to you guys just to be going to you guys.. we want stuff to be working i am sorry if sounds mean or rude but it is an honest question and we as in the player's would like to know whats really going on.. we want to know the turth of why things are not working on the eq2 players web site i respect all of you guys at SOE HQ.. and i feel you guys know what you are doing with this game but when i pay money to find out where stuff is so that i may be able to save money in game.. i want to know PLEASE ok thats all i got to say for now sorry everyone if i am takeing us off the subject but thats my out look on this iusse Bazso

SisterTheresa · 03-09-2007, 09:10 PM

Yes, I am quite disappointed with it as well. Mostly the item database, as some items are not even on it! What a shame. I cancelled mine as well, and hope it is updated soon.

Demenshia · 03-14-2007, 05:41 PM

[p]Deleted[/p]

Jaggid · 03-14-2007, 06:20 PM

LOL yeah they should be saying, "hey guys, we F'ed something up, we are looking into it, you won't be charged the extra money until we get it fixed and we will give you another month." But they continue to say nothing, like we wouldn't notice is broken.

Ratslave · 03-14-2007, 09:37 PM

Aye, i canceled my other two accounts months ago...but i think this will be my last month ill have this feature for my main account. The orginal was so much better and nothing gets update on time. Otherwise the data it gives out is useless. Only thing i can see is that you can store 200 pics.

Zerebro · 03-15-2007, 01:17 PM

Hmz, taking it into consideration. Cancelling it. And as soon as the info is being updated for 2 weeks I will subscribe again. If only they stated they are working on it... But none of this is very disappointing. Edit: cancelled. And copied from the 'premiums': $0.99 - EverQuest II Advanced Character Profiles (see example character) Automatically updated character profiles including: inventory, game achievements, rankings and more! It doesn't say 'Automatically updated once in 2 weeks', does it? SMILEY

Amocus · 03-15-2007, 03:14 PM

I'd cancel it to but...SOE doesn't make doing anything easy, including cancelling things. AND, I am too lazy to flip over to try it now so...they'll probably just keep sucking up my 3 bucks a month until I decide to quit the game altogther. If they could only get guild chat to work - it did once you know - I'd be happy.

Tauch · 03-18-2007, 12:54 AM

Mine's cancelled.

MageChild · 03-18-2007, 05:44 AM

I canceled mine as well. Not only do the individual functions not work, but the guild site is totally whacked. I'll be hosting that somewhere else, and using something like magelo or even pen and paper for my item database. At least then I know who to blame when my stuff isn't right. Personally, I think we ought to demand a refund for the length of time these features haven't worked. We paid for a service, it wasn't rendered. Simple as that.

Splatty_Spat · 03-18-2007, 07:12 AM

For those of you cancelling due to an inferior item database, my old guild Xanadu on Runnyeye, have a great item database for you all to view, it is purely raid and instance gear. Check it out. It is updated pretty much daily Xanadu Loot Database hope this helps many of you. (also a free option)

PurpleWarri · 03-18-2007, 10:47 PM

Cancelled mine just now for similar reasons to the OP and particularly because it's not been updated in about a week now.

Complete waste of 3 dollars a month...

Kri · 03-19-2007, 04:55 AM

Cancelled the features for both accounts. No updates for over a week was the straw that broke the camel's back. Plus the complete lack of progress with the other features they have promised us for months but still haven't delivered.

Andok · 03-20-2007, 03:05 PM

Just a quick FYI – The old ‘Legends’ service for EQ1 included web services similar to the current EQ2Players premium web features (guild pages, character profiles, etc), and the Legends web page never worked as advertised and had frequent updating problems. The Legends web service was so poor that I laughed when I was offered the same service in EQ2 – if they couldn’t make a working web page with my $40 Legends subscription fee, what could I expect for a measly $3 fee…

Loringlarath · 03-20-2007, 05:31 PM

Cancelled

Dasanhgul · 03-21-2007, 06:34 AM

Cancelled !

SMILEY

Zemenar · 03-21-2007, 05:01 PM

Looks like its updating again, or at least it updated for me yesterday.

Zoobecca · 03-21-2007, 08:56 PM

It would appear that it is partially updating. By that I mean some toons on some accounts get completely updated while others only get armor updates. I have four accounts and now all but one of those is updating and it would appear that only one toon is not updating. I spoke with customer service and it was difficult to get them to admit that there was even a problem. He did say that they are working on it. If I don't see the update on this toon within the week I will be canceling all the advanced tools on all four accounts. Zoo

Zerebro · 03-22-2007, 04:46 PM

After I put a ticket out via the Help system 2 of the 3 toons are being updated again (except from craftting level history, but that doesn't give a date ->never has shown up, so plz remove the column at all SMILEY

<- anyway). But you have to login your toon if you want to see it updated. I hope it works for your toon too on the server you are.......... But still, no one here of the staff admitting or explaining or anything AT ALL, and that is what is disappointing..

Azuresky · 03-26-2007, 08:36 AM

Cancelled it on all 3 accounts a few months back was checking here to see if there was any news as to it working yet or not and well, I can see as usual there are no posts by SOE and more people canceling. Our household also droped our 3 Station Access accounts.... SOE keeps this up we'll be done with it all together. EQ2 works well enough which keeps us here, but it's just so frustrating sometimes to deal with SOE. We had hoped that Vanguard would be a good option to play as well, but that is a bust also, maybe in a year when the beta is over with. LOL!!! Ok flame away. hehe

Anyway, yes I agree with the OP, the EQplayers is worthless in its present state. MIght as well give it to everyone for free until it's fixed. Our little family guild was started about a month ago and only shows 3 people in it and there are 15 or so... *Sigh* It'd really be nice to be able to see the guild info on the site at least, but as you can probably I've lost hope in SOE, I guess they never really wanted my hope, just my money??

03-04-2007, 05:58 PM	#2
Aanak Loremaster Join Date: Nov 2004 Posts: 71	Katryna@Lucan DLere wrote 1. The functionality of the website is worse than it was before the recent update. 2. Leaderboard stats aren't being updated for weeks at a time - it still shows me as being level 64 even though I'm level 70 now. This didn't used to be a problem. 3. The search functions are awful, for the items in particular. The in-game broker search is an example of how things should be done. 4. No communication on when we can expect fixes. Making this service functional doesn't appear to be a priority to SOE, so paying for it is no longer a priority for me. Well said. I've canceled my extras too for the same reasons--but especially #4. It really irks me that they have made no effort to communicate with us about these issues, even though we have been asking for weeks or months for some explanation and status. __________________

03-05-2007, 04:37 AM	#3
Badaxe Ba General Join Date: Feb 2005 Location: Venekor Posts: 568	I agree to all 4 points of the OP. I am canceling eq2players.com as well. __________________

03-06-2007, 05:36 PM	#5
Zcore24 Loremaster Join Date: Nov 2004 Posts: 117	I have urged my entire guild who have the extras to cancel as well....this info should be provided for free. __________________

03-06-2007, 07:35 PM	#6
kellan123 Loremaster Join Date: Nov 2004 Location: Austin, TX Posts: 253	I will no longer think about ordering it. __________________ "What man is a man who does not make the world better?" -Balian of Ibelin

03-09-2007, 09:10 PM	#10
SisterTheresa The Vigilant Join Date: Nov 2004 Posts: 1,250	Yes, I am quite disappointed with it as well. Mostly the item database, as some items are not even on it! What a shame. I cancelled mine as well, and hope it is updated soon. __________________

03-04-2007, 04:32 PM	#1
Draco the Grey Loremaster Join Date: Apr 2005 Location: Seattle, WA Posts: 258	The $2.99 is no longer worth the services provided (if it ever was.) Specific reasons: 1. The functionality of the website is worse than it was before the recent update. 2. Leaderboard stats aren't being updated for weeks at a time - it still shows me as being level 64 even though I'm level 70 now. This didn't used to be a problem. 3. The search functions are awful, for the items in particular. The in-game broker search is an example of how things should be done. 4. No communication on when we can expect fixes. Making this service functional doesn't appear to be a priority to SOE, so paying for it is no longer a priority for me. I wouldn't say I'm terribly demanding, but enough is enough. EQ2Players has been nearly useless for a couple of months now. My $2.99 would be better served buying me a burger and fries.

03-05-2007, 10:19 AM	#4
Siltha Loremaster Join Date: Nov 2004 Posts: 17	I have just cancelled as well for the same reasons OP described __________________ Siltha Stonerose 70 paladin/70 armorer/70 transmuter Noobs R Us Permafrost

03-08-2007, 01:10 PM	#7
fathampster Lord Join Date: Feb 2006 Posts: 14	i don't know if i should keep useing the service the only reason why i did use it is for the item database and only for that reason.. considering that the market on the server Permafrost is so out of wack now i am not asking for SOE to spill the beans.. all the way but it would be really usefull if they could at least let you know which zone or monster but not both at the same time.. is at for the item also i discovered that there is another fee for 24.99 a month i do not know what that covers but bottom line is they need to work on the site some more.. i do agree with you all about this this is my first time of useing the service. i was impressed about the item data base but was very saden when i could not be given a clue on where to find items and so forth. well anyways thats my feeling usefull thread maybe it will grab someone's attion at SOE HQ and make them rethink about there eq2 players web site good service but really needs to have more info about stuff on it.. bazso

03-08-2007, 08:32 PM	#8
Basthardus Lord Join Date: Feb 2006 Posts: 12	In full agreement with the OP. I said on these boards back in mid-January, that a premium-paid service should not be broken for months at a time. If SOE was providing this service for free, we wouldn't really have a gripe. But the truth is, we all pay specifically to have this information available and correct. As I see it, SOE has failed to live up to their end of this agreement, but continues to accept payment for it. No more...

03-09-2007, 01:30 PM	#9
fathampster Lord Join Date: Feb 2006 Posts: 14	i think its a fair satement to say if SOE care's about that the money they are bringing in when they offer the service's to the players.. they would work on the site if SOE is that busy i think what should go down is to hire another person to do the site work.. and only for that site work let them have the info where the stuff is (items i am talking about) and to make everything else work.. i am betting sooner or later this subject will get locked at some point thats when i feel that SOE has heard eough and will not hear of it no more.. if that is the case i am asking why lock this subject all of us players are trying to do is make you gent's and lady's at SOE HQ.. awere that its time to improve the eq2 players site becuase our money is not just going to you guys just to be going to you guys.. we want stuff to be working i am sorry if sounds mean or rude but it is an honest question and we as in the player's would like to know whats really going on.. we want to know the turth of why things are not working on the eq2 players web site i respect all of you guys at SOE HQ.. and i feel you guys know what you are doing with this game but when i pay money to find out where stuff is so that i may be able to save money in game.. i want to know PLEASE ok thats all i got to say for now sorry everyone if i am takeing us off the subject but thats my out look on this iusse Bazso

03-14-2007, 05:41 PM	#11
Demenshia Loremaster Join Date: Nov 2004 Posts: 10	[p]Deleted[/p]

03-14-2007, 06:20 PM	#12
Jaggid Loremaster Join Date: Nov 2004 Posts: 209	LOL yeah they should be saying, "hey guys, we F'ed something up, we are looking into it, you won't be charged the extra money until we get it fixed and we will give you another month." But they continue to say nothing, like we wouldn't notice is broken.

03-14-2007, 09:37 PM	#13
Ratslave Loremaster Join Date: Nov 2004 Posts: 19	Aye, i canceled my other two accounts months ago...but i think this will be my last month ill have this feature for my main account. The orginal was so much better and nothing gets update on time. Otherwise the data it gives out is useless. Only thing i can see is that you can store 200 pics. __________________

03-15-2007, 01:17 PM	#14
Zerebro Loremaster Join Date: Oct 2005 Location: Netherlands Posts: 276	Hmz, taking it into consideration. Cancelling it. And as soon as the info is being updated for 2 weeks I will subscribe again. If only they stated they are working on it... But none of this is very disappointing. Edit: cancelled. And copied from the 'premiums': $0.99 - EverQuest II Advanced Character Profiles (see example character) Automatically updated character profiles including: inventory, game achievements, rankings and more! It doesn't say 'Automatically updated once in 2 weeks', does it? __________________ You! Get out of the gene pool! NOW!

03-15-2007, 03:14 PM	#15
Amocus Loremaster Join Date: Nov 2004 Posts: 89	I'd cancel it to but...SOE doesn't make doing anything easy, including cancelling things. AND, I am too lazy to flip over to try it now so...they'll probably just keep sucking up my 3 bucks a month until I decide to quit the game altogther. If they could only get guild chat to work - it did once you know - I'd be happy. __________________

03-18-2007, 12:54 AM	#16
Tauch General Join Date: Nov 2004 Posts: 104	Mine's cancelled. __________________ ~Taucher

03-18-2007, 05:44 AM	#17
MageChild Loremaster Join Date: Nov 2004 Posts: 60	I canceled mine as well. Not only do the individual functions not work, but the guild site is totally whacked. I'll be hosting that somewhere else, and using something like magelo or even pen and paper for my item database. At least then I know who to blame when my stuff isn't right. Personally, I think we ought to demand a refund for the length of time these features haven't worked. We paid for a service, it wasn't rendered. Simple as that. __________________

03-18-2007, 07:12 AM	#18
Splatty_Spat General Join Date: Feb 2006 Location: UK Posts: 67	For those of you cancelling due to an inferior item database, my old guild Xanadu on Runnyeye, have a great item database for you all to view, it is purely raid and instance gear. Check it out. It is updated pretty much daily Xanadu Loot Database hope this helps many of you. (also a free option)

03-18-2007, 10:47 PM	#19
PurpleWarri General Join Date: Jun 2005 Location: Lancs, UK Posts: 42	Cancelled mine just now for similar reasons to the OP and particularly because it's not been updated in about a week now. Complete waste of 3 dollars a month... __________________

03-19-2007, 04:55 AM	#20
Kri General Join Date: Nov 2004 Posts: 283	Cancelled the features for both accounts. No updates for over a week was the straw that broke the camel's back. Plus the complete lack of progress with the other features they have promised us for months but still haven't delivered. __________________

03-20-2007, 03:05 PM	#21
Andok Loremaster Join Date: Aug 2006 Location: San Diego, CA Posts: 1,039	Just a quick FYI – The old ‘Legends’ service for EQ1 included web services similar to the current EQ2Players premium web features (guild pages, character profiles, etc), and the Legends web page never worked as advertised and had frequent updating problems. The Legends web service was so poor that I laughed when I was offered the same service in EQ2 – if they couldn’t make a working web page with my $40 Legends subscription fee, what could I expect for a measly $3 fee…

03-20-2007, 05:31 PM	#22
Loringlarath Loremaster Join Date: Nov 2004 Posts: 1	Cancelled

03-21-2007, 06:34 AM	#23
Dasanhgul Loremaster Join Date: Dec 2004 Location: Freeport Posts: 308	Cancelled !

03-21-2007, 05:01 PM	#24
Zemenar Journeyman Join Date: Mar 2007 Posts: 7	Looks like its updating again, or at least it updated for me yesterday.

03-21-2007, 08:56 PM	#25
Zoobecca Loremaster Join Date: Apr 2005 Location: Illinois, USA Posts: 44	It would appear that it is partially updating. By that I mean some toons on some accounts get completely updated while others only get armor updates. I have four accounts and now all but one of those is updating and it would appear that only one toon is not updating. I spoke with customer service and it was difficult to get them to admit that there was even a problem. He did say that they are working on it. If I don't see the update on this toon within the week I will be canceling all the advanced tools on all four accounts. Zoo __________________ Zoobecca Oasis Server - Lore and Legend Guild Woodiva 78 monk, 80 carpenter Kirstin 78 Mystic, 80 sage Temperra 60 troub, 80 tailor Raeebe 60 mage, 80 prov Zoobecca 43 Defiler Trulore 43 Brigand Wumedana 42 Berserk Tallaorm 41 Templar Alfedo 40 SK Aaitomb 38 Fury

03-22-2007, 04:46 PM	#26
Zerebro Loremaster Join Date: Oct 2005 Location: Netherlands Posts: 276	After I put a ticket out via the Help system 2 of the 3 toons are being updated again (except from craftting level history, but that doesn't give a date ->never has shown up, so plz remove the column at all <- anyway). But you have to login your toon if you want to see it updated. I hope it works for your toon too on the server you are.......... But still, no one here of the staff admitting or explaining or anything AT ALL, and that is what is disappointing.. __________________ You! Get out of the gene pool! NOW!

03-26-2007, 08:36 AM	#27
Azuresky Loremaster Join Date: Apr 2005 Location: Bremerton, WA Posts: 30	Cancelled it on all 3 accounts a few months back was checking here to see if there was any news as to it working yet or not and well, I can see as usual there are no posts by SOE and more people canceling. Our household also droped our 3 Station Access accounts.... SOE keeps this up we'll be done with it all together. EQ2 works well enough which keeps us here, but it's just so frustrating sometimes to deal with SOE. We had hoped that Vanguard would be a good option to play as well, but that is a bust also, maybe in a year when the beta is over with. LOL!!! Ok flame away. hehe Anyway, yes I agree with the OP, the EQplayers is worthless in its present state. MIght as well give it to everyone for free until it's fixed. Our little family guild was started about a month ago and only shows 3 people in it and there are 15 or so... Sigh It'd really be nice to be able to see the guild info on the site at least, but as you can probably I've lost hope in SOE, I guess they never really wanted my hope, just my money?? __________________