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Unread 08-17-2011, 05:57 PM   #1
zanzabar

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Having problems in NekForest.  Only in this one zone.  No door on nekcastle, No doors visible for Bloodline chronicles zones, Entrance to cauldron hallow not clickable, Entrance to Soh not visible. CoV portal not visible.

Downloaded newest driver, Deleted vpak ran full scan.

This issue is only on BB live server.  On Testcopy I have no issues.

Any help or suggestions would be appreciated.

DXDIAGs..

------------------System Information------------------Time of this report: 8/17/2011, 16:44:07       Machine name: NEW   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)           Language: English (Regional Setting: English)System Manufacturer: OEM       System Model: OEM               BIOS: Phoenix - AwardBIOS v6.00PG          Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz             Memory: 12288MB RAMAvailable OS Memory: 8184MB RAM          Page File: 3366MB used, 5814MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found   User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent)    DWM DPI Scaling: Disabled     DxDiag Version: 6.01.7601.17514 32bit Unicode------------DxDiag Notes------------      Display Tab 1: No problems found.      Display Tab 2: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.        Sound Tab 4: No problems found.          Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)

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Unread 08-17-2011, 05:59 PM   #2
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DXDIAG CONT>

---------------Display Devices---------------          Card name: NVIDIA GeForce GTX 275       Manufacturer: NVIDIA          Chip type: GeForce GTX 275           DAC type: Integrated RAMDAC         Device Key: EnumPCIVEN_10DE&DEV_05E6&SUBSYS_18011462&REV_A1     Display Memory: 4067 MB   Dedicated Memory: 1763 MB      Shared Memory: 2303 MB       Current Mode: 1920 x 1200 (32 bit) (59Hz)       Monitor Name: Generic PnP Monitor      Monitor Model: ASUS VW266H         Monitor Id: ACI26A4        Native Mode: 1920 x 1200(p) (59.950Hz)        Output Type: HD15        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2umDriver File Version: 8.17.0012.8026 (English)     Driver Version: 8.17.12.8026        DDI Version: 10       Driver Model: WDDM 1.1  Driver Attributes: Final Retail   Driver Date/Size: 8/3/2011 07:50:00, 15064168 bytes        WHQL Logo'd: Yes    WHQL Date Stamp:   Device Identifier: {D7B71E3E-46A6-11CF-8868-0D381FC2C535}          Vendor ID: 0x10DE          Device ID: 0x05E6          SubSys ID: 0x18011462        Revision ID: 0x00A1 Driver Strong Name: oem40.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 05:8.17.12.8026:pciven_10de&dev_05e6     Rank Of Driver: 00E62001        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=       D3D9 Overlay: Supported            DXVA-HD: Supported       DDraw Status: Enabled         D3D Status: Enabled         AGP Status: Enabled

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Unread 08-17-2011, 05:59 PM   #3
zanzabar

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 double post.

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Unread 08-17-2011, 06:00 PM   #4
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Are you using Shader 1 or 3? (may not make a difference, just issue tracking info!)

Which patch method are you using?  I've included our latest LaunchPad for Everquest II below as well.  I would like you to install it over your existing EQII game folder, as long as you are not using the Streaming Launchpad already.

[EQII] LaunchPad

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How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Unread 08-17-2011, 06:09 PM   #5
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It looks like I am running shader 1.0... Display (advanced) Shader 3.0 is not selected. Trying to find the SL info now. From the TXT file.... Build version: 1.1.9.922079

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Unread 08-17-2011, 06:09 PM   #6
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zanzabar wrote:

It looks like I am running shader 1.0... Display (advanced) Shader 3.0 is not selected. Trying to find the SL info now.

If you are using Station Launcher, download the one I linked above and install it over the existing EQII folder.

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How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Unread 08-17-2011, 06:29 PM   #7
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Build version: 1.1.9.922079.

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Unread 08-17-2011, 06:31 PM   #8
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Go ahead and make the transition to the new one SMILEY

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How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Unread 08-17-2011, 06:40 PM   #9
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Not sure how the new launcher corrected it but can now see doors and portal to SOH...

Thank you for your help.

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Unread 08-17-2011, 06:42 PM   #10
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zanzabar wrote:

Not sure how the new launcher corrected it but can now see doors and portal to SOH...

Thank you for your help.

The important part is that it's resolved! SMILEY Have a great week.

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How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Unread 08-18-2011, 04:49 AM   #11
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One final question .. with this new launcher what is the easiest way to get into test server ... with older SL I could just "switch version". Do not see that option right off.

Meh figure it out used old launcher with test selected...

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Unread 08-18-2011, 11:40 AM   #12
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zanzabar wrote:

One final question .. with this new launcher what is the easiest way to get into test server ... with older SL I could just "switch version". Do not see that option right off.

Meh figure it out used old launcher with test selected...

Our full download version of LaunchPad 3 does not have test access at the moment, only the streaming iteration.

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How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Unread 08-25-2011, 06:50 PM   #13
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I'm having similar issues, I can't get station launcher to work at all however so I'm using the older shortcuts. will this method help me or totaly f u b a r my game?

Don't suppose there is a fix for this zone? It is only this zone but it is needed for the live event...also NPC's vanish after speaking with me.

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Unread 08-25-2011, 06:51 PM   #14
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Zabjade wrote:

I'm having similar issues, I can't get station launcher to work at all however so I'm using the older shortcuts. will this method help me or totaly f u b a r my game?

Don't suppose there is a fix for this zone? It is only this zone but it is needed for the live event...also NPC's vanish after speaking with me.

Use our latest LaunchPad instead.  Install it over your existing EQII game folder and choose the Full download version.

[EQII] LaunchPad

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How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Unread 08-26-2011, 05:52 AM   #15
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Seems to have worked, thank you. SMILEY

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Unread 08-26-2011, 11:04 AM   #16
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You're very welcome! Have a great day!

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How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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