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Golddigger
06-21-2012, 08:00 PM
<p>I was using the streaming client but had trouble with the dino showing up and continuously looping when trying to zone.  For a while I could disconnect, reconnect, and then it would work again.  Then yesterday it happened and I tried to reconnect but the dino would show up and never let me enter the zone.  If I went to the character select the dino was there again and continuously looping still.</p><p>Based on a few other posts I switched it from streaming to "Full Download" in the game version options.  I had to download about 14GB of files, several times having to retry.  I got all but 130MB of the files downloaded.  Now EVER time I launch EQ I get the following in the launchpad:</p><p><span style="widows: 2; text-transform: none; text-indent: 0px; letter-spacing: normal; border-collapse: separate; font-family: 'Times New Roman'; white-space: normal; orphans: 2; font-size: medium; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;"><span style="font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 12px;">Checking game installation...Found 2 file(s) to update.Creating paks/exp07_rgn_eastern_wastes.vpkCreating paks/exp04_dun_chardok.vpk*Warning: Retrying paks/exp04_dun_chardok.vpk*Warning: Retrying paks/exp04_dun_chardok.vpk*Warning: Retrying paks/exp07_rgn_eastern_wastes.vpk*Error: The downloaded file is incomplete or was corrupted. An update may be in progress. Please try again in 20-30 minutes.</span></span></p><p><span style="widows: 2; text-transform: none; text-indent: 0px; letter-spacing: normal; border-collapse: separate; font-family: 'Times New Roman'; white-space: normal; orphans: 2; font-size: medium; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;"><span style="font-family: Arial, Helvetica, sans-serif; color: #000000; font-size: 12px;">I have tried relaunching over 10 times across two days and the same thing happens every time.  How can I fix this?</span></span></p>

TSR-AlexS
06-21-2012, 11:07 PM
<p>Hello Golddigger! I'm sorry you're having streaming issues in the game. I'd recommend submitting a support ticket to our technical support team so they can troubleshoot your issue. Please include your Dxdiag and Msinfo to expedite the process. (Instructions are in my signature below). <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p>