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View Full Version : Subscription Page is Broken


CityKitty
01-03-2012, 03:39 PM
<p>Greetings</p><p>I have been trying for quite some time now to access my account info so I can change my subscription plan but, everytime I access the Game Pass Info page I get "We have encountered a system error while processing your request.Please try again later.We apologize for the inconvenience.If you continue to encounter this error, please contact Customer Service at <a href="http://support.station.sony.com" target="_blank" rel="nofollow">http://support.station.sony.com</a>" and clicking that link just sends me back to start the loop all over again.</p><p>I've cleared my browser cache and tried to access with both Firefox and Internet Explorer. I need access to my account soon as I think my subscription is about to expire and I won't have a way to renew.</p><p>Can someone please check into this?</p>

Falein
01-03-2012, 07:15 PM
<p>same issue here... last time I had issues with the page to cancel my EQ2 account (I am trying to return today) it took a few days via email to get a response...</p>

CityKitty
01-03-2012, 07:38 PM
<p>Yes, support did present the option:</p><p>2) Through Email Support at <a title="http://www.station.com/kb" href="http://www.station.com/kb">http://www.station.com/kb</a>, by clicking on the "Email Support" tab to email a Technical Support Representative.</p><p>but there is no Email support tab. Who did you send the mail to?</p>