capitan
11-19-2011, 08:16 PM
<p>Forgive me ahead of time for any opinions mixed w/ facts, I am a bit frustrated. I've read dozens of forums & have attempted many of the options listed from other players & support team, yet still I can't fix this issue.</p><p>Launchpad: I click on icon on my desktop for EQ2 & launchpad shows SOE logo & then disappears, just vanish. EQ2X also did this as well, in fact I noticed it first w/ EQ2X. Game was working fine all yesterday & all year for that matter, & mysteriously yesterday launchpad couldn't get to username & password info, as it times out & dissappears, no error message, nothing.</p><p>Already attempted. Ran program as admin. deleted temp files. updated flash. made sure firewall & router issues work. active x updated. compatability change to fit my version of windows. loaded previous restore point versions. ran from exe file in folder. ran those likewise as stated above admin etc. uninstalled & reinstalled. yes; i'm using launch 3.0 etc..making sure i'm not forgeting anything...</p><p>helpful info: windows 7. drivers/active x match link in knowledgebase. crypt info not checked in adavacne internet options. etc..(trust me when i say i've tried nearly all) btw eq2x no longer on comp w/ dov game.</p><p>anyhow, after removiing/uninstalling, which gave several errors on its own, eq2x was not trying to leave the comp. i re-installed using CD from retail purchase. after all this & hours later, upon hours later, of system restores, reboot & updating comp & disabling almost everything, launchpad still shows SOE logo before dissappearing yet again. >.< ... still will not get to usename sign in on launchpad.</p><p>i sent an email, & even waited patiently for a live chat rep, only to be deceived, as no one never came to chat. literally i was the next one in queue for over 3hours.</p><p>after re-install, not only does launchpad still have same issue, but now i go into files & admin run from folder i.e; exe files etc, & it loads the old EQ2, "sentinel fate" to be exact. this launch worked great, even spent an hour to update, when i clicked play, & started getting my hopes up, it began to load war of zek, (getting more excited) since i have DOV version, promts for my user name & password now at char select. (kinda odd i thought) i place my pass & login info (really excited now) but what do i find... "where the ....heck...are all my toons?" after all this not only does launchpad still wont run, now my toons are missing. it literally is welcoming me to the game like a "rookie." wants me to create a toon from scratch etc....where's my boys/toons my lovely healer etc? i think to myself this has to be a bad joke, i'm very upset obviously, as this is the weekend & i was really looking forward to playing, rather than playing the IT support 101 guy, since everyone is gone for the weekend, & my stuff is whack.</p><p>any "NEW" suggestions, or just give me the freakin answer altogether that'll be great too.</p><p>i want my toons, my plat, my gear, my launchpad, all like before. amazing how never had a prob w/ this game, then i sign off for a moment, come back on for warfield and "boom" no launching the pad...pls advise. thanx for all assisting.</p>