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View Full Version : Unable to view or edit payment sources on my account


daceb
11-12-2011, 12:23 PM
<p>Every time i try to access payment sources info on my account i encounter an error message as follows</p><h1>ERROR!</h1><div><span style="font-weight: bold;">My Account Balance:</span><div><div><div><table ><tbody><tr><td > </td><td > </td></tr></tbody></table><table ><tbody><tr><td ><img src="http://forums.station.sony.com/themes/base/images/sc_logo.gif" vspace="3" align="top" /><strong>0</strong></td><td > </td></tr></tbody></table><table ><tbody><tr><td > </td><td > </td></tr></tbody></table></div></div><div><a href="http://forums.station.sony.com/authenticated/wallet/fundWallet.action"><img src="http://forums.station.sony.com/themes/soe/images/global/plus.gif" border="0" /></a></div></div></div><div><div><p>We have encountered a system error while processing your request.</p><p>Please try again later.</p><p>We apologize for the inconvenience.</p><p>If you continue to encounter this error, please contact Customer Service at <a href="http://support.station.sony.com"><span style="text-decoration: underline;"><span style="color: #0066cc;">http://support.station.sony.com</span></span></a></p><p>I only have less then 2 weeks to add new credit card to pre order collectors ed AoD as i am not paying full price after launch and standard ed just doesn't look value for money, so could someone please look into this so i can edit my account details in time for AoD, wasn't my fault i had to cancel last credit card after my details were compromised on both ps3 and eq2 accounts and hadn't needed to change it till now as been playing on a years sub from October 2010 </p><p>I have already petitioned it but was worried would be placed too far down a queue to be done quickly enough so am posting here in hope of speeding things up a bit, thanks in advance<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p></div></div>

TSR-JoshuaM
11-12-2011, 02:59 PM
<p>What's your incident number for your petition?  I'll fix this up for you.</p>

daceb
11-14-2011, 07:25 AM
<p>Thanks but it turns out i had to access my account details from soe.com and not eq2 website, no idea why i couldn't any more from everquest2.com but at i least got it sorted, thanks anyways<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>