I keep on doing /Petition, but no response

[oldsnowy]

<p><span style="font-size: xx-small;">Several times over the last five days I have tried to contact Support, viat the Petition system.  Each time the little spinning wheely thing goes round and round, and it says 'Submitting'.  </span></p><p><span style="font-size: xx-small;"></span></p><p><span style="font-size: xx-small;">Tonight I left it for 45 minutes.  Over last weekend I left it, on three occassions, for over an hour each time.  I have had no response at any time. </span></p><p><span style="font-size: xx-small;"></span></p><p><span style="font-size: xx-small;">I have all but a couple of my Toons stuck in our Guild Hall and cannot get at them.  I cannot Raid, use the GHall facilities, or anything much except level yet another Alt.</span></p><p>This is a game-closer for me.  I'm prepared to accept a rushed GU, but I've always found Tech Support to be excellent in the past. What is wrong this time?</p>

[TSR-JoshuaM]

<p>I do apologize about the issues with the in-game browser.  We do have a means of opening a petition via our support site outside of the game as well.  Visit <a rel="nofollow" href="http://www.soe.com/support" target="_blank">www.soe.com/support</a> , open a ticket, and click the In-game tab.  Just keep in mind that petitions go to GM's while support tickets, and these forums, are directed towards tech support - two separate departments.</p><p>PM me your Station Names or open the petition, either way I'll make sure you get unstuck as soon as possible.</p>