ERROR - Appearance cache is invalid.

[Eskol]

<p>I have been recently having some trouble with EQ2 in regards to not being able to load zones or even the character select screen. When I log in it will go to the loading screen and start "Caching appearances" after a few moments I get</p><p><strong>"Everquest II has detected an unrecoverable error and must be shutdown.</strong></p><p><strong><verifiy> E:liveeq2frameworkscenegraphVeAppearance.cpp</strong></p><p><strong>(5219):</strong></p><p><strong>   ERROR - Appearance cache is invalid.</strong></p><p><strong>00cd20dc5c657669"</strong></p><p>I had been wanting to restore my computer to factory settings for a while now, so when this problem arose I did so, then I reinstalled EQ2 as well. (All updates for my computer have been downloaded) I have Windows 7 with 3GB RAM and 1GB VRAM 500GB HDD...I had been playing EQ2 on this computer for nearly 2 years, nothing has changed. Can anyone help me out here?</p><p>Also I have been using the streaming launcher, I have always used the streaming launcher even before I ever ran into any problems.</p>

[TSR-JoshuaM]

<p>Are you making sure you launch the LaunchPad as an administrator?</p><p>I would also make sure you have exceptions configured in your Windows Firewall or any antivirus/security software you might have present or disable them altogether.</p><p>Make sure to clear the Cache folder out as well (just delete it) when you initially run in to issues just to rule out a potential corrupt file.</p>

[ThirdEyeSight]

<p>I'm using the streaming EQ2 client and recently I started getting this error.  As soon as I hit play and when I see the loading bar I always start off downloading 23mb.  This will lower but usually go back up to 23mb then display the fatal error.</p><p>I tried clearing out my cache and ran eq2 streaming client under admin and still no luck.  What else can I do to play this game?</p>