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View Full Version : Random Crashing After Update 7/12/2011


Yuukari
07-15-2011, 01:54 AM
<p>After this patch I have been unable to stay in the game without a crash for longer than 45 minutes. After the first crash happens it seems to increase in frequency. A reboot seems to reset the timer.</p><p>I have checked my processor temps (52c under full load). ran memtextx86 for 2 hours, and tried every hard drive test I could find (including defrag). I don't run any other games on this PC. I am fully updated to the latest drivers for everything (video, chipset, etc). I have also tried reinstalling the game from scratch with no luck.</p><p>I see you always ask for it, so here is my DxDiag info (top 3 sections) if you need anything else please let me know:</p><p>------------------System Information------------------Time of this report: 7/14/2011, 21:43:28       Machine name: COERCER   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)           Language: English (Regional Setting: English)System Manufacturer: Gigabyte Technology Co., Ltd.       System Model: EP35-DS3L               BIOS: Award Modular BIOS v6.00PG          Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (2 CPUs), ~3.5GHz             Memory: 4096MB RAMAvailable OS Memory: 4094MB RAM          Page File: 1448MB used, 6738MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found   User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent)    DWM DPI Scaling: Disabled     DxDiag Version: 6.01.7601.17514 64bit Unicode------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.          Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)---------------Display Devices---------------          Card name: ATI Radeon HD 5700 Series       Manufacturer: ATI Technologies Inc.          Chip type: ATI display adapter (0x68B<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />           DAC type: Internal DAC(400MHz)         Device Key: EnumPCIVEN_1002&DEV_68B8&SUBSYS_03441043&REV_00     Display Memory: 2805 MB   Dedicated Memory: 1014 MB      Shared Memory: 1791 MB       Current Mode: 1920 x 1080 (32 bit) (60Hz)       Monitor Name: Generic PnP Monitor      Monitor Model: E2350         Monitor Id: GSM5790        Native Mode: 1920 x 1080(p) (60.000Hz)        Output Type: DVI        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dllDriver File Version: 8.17.0010.1083 (English)     Driver Version: 8.861.0.0        DDI Version: 11       Driver Model: WDDM 1.1  Driver Attributes: Final Retail   Driver Date/Size: 5/24/2011 20:06:38, 811008 bytes        WHQL Logo'd: Yes    WHQL Date Stamp:   Device Identifier: {D7B71EE2-2BF8-11CF-C877-4E23BEC2C535}          Vendor ID: 0x1002          Device ID: 0x68B8          SubSys ID: 0x03441043        Revision ID: 0x0000 Driver Strong Name: oem9.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8. 861.0.0:pciven_1002&dev_68b8     Rank Of Driver: 00E62001        Video Accel: ModeMPEG2_A ModeMPEG2_C    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=       D3D9 Overlay: Not Supported            DXVA-HD: Not Supported       DDraw Status: Enabled         D3D Status: Enabled         AGP Status: Enabled-------------Sound Devices-------------            Description: Speakers (Creative SB Audigy 2 ZS (WDM)) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: PCIVEN_1102&DEV_0004&SUBSYS_20021102&REV_04        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: ctaud2k.sys         Driver Version: 6.00.0001.1241 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 4/10/2007 04:35:28, 863016 bytes            Other Files:         Driver Provider: Creative         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No            Description: SPDIF Out (Creative SB Audigy 2 ZS (WDM)) Default Sound Playback: No Default Voice Playback: No            Hardware ID: PCIVEN_1102&DEV_0004&SUBSYS_20021102&REV_04        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: ctaud2k.sys         Driver Version: 6.00.0001.1241 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 4/10/2007 04:35:28, 863016 bytes            Other Files:         Driver Provider: Creative         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p>

Yuukari
07-15-2011, 02:03 AM
<p>Also adding that It doesn't matter what I'm doing. I can sit in the guild hall doing nothing at all after logging in and it will crash.</p><p>Here is some more info from my windows logs (These are just two of them. Hope they help.) I actually have 18 of them:</p><p>--------------------------</p><p>Faulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4e1ccf8cFaulting module name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4e1ccf8cException code: 0xc0000005Fault offset: 0x005991ccFaulting process id: 0xaa8Faulting application start time: 0x01cc429127a440cbFaulting application path: D:Program Files (x86)EverQuest IIEverQuest2.exeFaulting module path: D:Program Files (x86)EverQuest IIEverQuest2.exeReport Id: b03aae9e-ae86-11e0-83cf-001fd0510ef4</p><p>-------------------------------</p><p>Faulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4e1ccf8cFaulting module name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4e1ccf8cException code: 0xc0000005Fault offset: 0x005991ccFaulting process id: 0x250Faulting application start time: 0x01cc41d27125e95fFaulting application path: D:Program Files (x86)EverQuest IIEverQuest2.exeFaulting module path: D:Program Files (x86)EverQuest IIEverQuest2.exeReport Id: d11d1339-adc9-11e0-87b5-001fd0510ef4</p>

TSR-JoshuaM
07-15-2011, 11:14 AM
<p>You'll have to disable the OC to get CS help.  I can't support it when it's not running standard.  However, that doesn't mean your fellow community members won't be able to provide assistance while still overclocked, just not me <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>