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Unread 07-15-2011, 01:54 AM   #1
Yuukari

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Join Date: Dec 2004
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After this patch I have been unable to stay in the game without a crash for longer than 45 minutes. After the first crash happens it seems to increase in frequency. A reboot seems to reset the timer.

I have checked my processor temps (52c under full load). ran memtextx86 for 2 hours, and tried every hard drive test I could find (including defrag). I don't run any other games on this PC. I am fully updated to the latest drivers for everything (video, chipset, etc). I have also tried reinstalling the game from scratch with no luck.

I see you always ask for it, so here is my DxDiag info (top 3 sections) if you need anything else please let me know:

------------------System Information------------------Time of this report: 7/14/2011, 21:43:28       Machine name: COERCER   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)           Language: English (Regional Setting: English)System Manufacturer: Gigabyte Technology Co., Ltd.       System Model: EP35-DS3L               BIOS: Award Modular BIOS v6.00PG          Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (2 CPUs), ~3.5GHz             Memory: 4096MB RAMAvailable OS Memory: 4094MB RAM          Page File: 1448MB used, 6738MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found   User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent)    DWM DPI Scaling: Disabled     DxDiag Version: 6.01.7601.17514 64bit Unicode------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.          Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)---------------Display Devices---------------          Card name: ATI Radeon HD 5700 Series       Manufacturer: ATI Technologies Inc.          Chip type: ATI display adapter (0x68BSMILEY           DAC type: Internal DAC(400MHz)         Device Key: EnumPCIVEN_1002&DEV_68B8&SUBSYS_03441043&REV_00     Display Memory: 2805 MB   Dedicated Memory: 1014 MB      Shared Memory: 1791 MB       Current Mode: 1920 x 1080 (32 bit) (60Hz)       Monitor Name: Generic PnP Monitor      Monitor Model: E2350         Monitor Id: GSM5790        Native Mode: 1920 x 1080(p) (60.000Hz)        Output Type: DVI        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dllDriver File Version: 8.17.0010.1083 (English)     Driver Version: 8.861.0.0        DDI Version: 11       Driver Model: WDDM 1.1  Driver Attributes: Final Retail   Driver Date/Size: 5/24/2011 20:06:38, 811008 bytes        WHQL Logo'd: Yes    WHQL Date Stamp:   Device Identifier: {D7B71EE2-2BF8-11CF-C877-4E23BEC2C535}          Vendor ID: 0x1002          Device ID: 0x68B8          SubSys ID: 0x03441043        Revision ID: 0x0000 Driver Strong Name: oem9.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8. 861.0.0:pciven_1002&dev_68b8     Rank Of Driver: 00E62001        Video Accel: ModeMPEG2_A ModeMPEG2_C    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=       D3D9 Overlay: Not Supported            DXVA-HD: Not Supported       DDraw Status: Enabled         D3D Status: Enabled         AGP Status: Enabled-------------Sound Devices-------------            Description: Speakers (Creative SB Audigy 2 ZS (WDM)) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: PCIVEN_1102&DEV_0004&SUBSYS_20021102&REV_04        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: ctaud2k.sys         Driver Version: 6.00.0001.1241 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 4/10/2007 04:35:28, 863016 bytes            Other Files:         Driver Provider: Creative         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No            Description: SPDIF Out (Creative SB Audigy 2 ZS (WDM)) Default Sound Playback: No Default Voice Playback: No            Hardware ID: PCIVEN_1102&DEV_0004&SUBSYS_20021102&REV_04        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: ctaud2k.sys         Driver Version: 6.00.0001.1241 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 4/10/2007 04:35:28, 863016 bytes            Other Files:         Driver Provider: Creative         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No

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Unread 07-15-2011, 02:03 AM   #2
Yuukari

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Also adding that It doesn't matter what I'm doing. I can sit in the guild hall doing nothing at all after logging in and it will crash.

Here is some more info from my windows logs (These are just two of them. Hope they help.) I actually have 18 of them:

--------------------------

Faulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4e1ccf8cFaulting module name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4e1ccf8cException code: 0xc0000005Fault offset: 0x005991ccFaulting process id: 0xaa8Faulting application start time: 0x01cc429127a440cbFaulting application path: D:Program Files (x86)EverQuest IIEverQuest2.exeFaulting module path: D:Program Files (x86)EverQuest IIEverQuest2.exeReport Id: b03aae9e-ae86-11e0-83cf-001fd0510ef4

-------------------------------

Faulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4e1ccf8cFaulting module name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4e1ccf8cException code: 0xc0000005Fault offset: 0x005991ccFaulting process id: 0x250Faulting application start time: 0x01cc41d27125e95fFaulting application path: D:Program Files (x86)EverQuest IIEverQuest2.exeFaulting module path: D:Program Files (x86)EverQuest IIEverQuest2.exeReport Id: d11d1339-adc9-11e0-87b5-001fd0510ef4

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Unread 07-15-2011, 11:14 AM   #3
TSR-JoshuaM

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You'll have to disable the OC to get CS help.  I can't support it when it's not running standard.  However, that doesn't mean your fellow community members won't be able to provide assistance while still overclocked, just not me SMILEY

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How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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