Underage user

[Jelrak]

<p>Ok can now log into my test account but not my live account!</p>

[PeterCat]

<p><cite>Elomort wrote:</cite></p><blockquote><p>Underage and spaced out SC balances in the game were reported a few hours before SOE discovered they had been hacked. people were in earlier and now can't get in. Guildies are reporting on Vent that their linked creditcards are being charged for SC purchases.</p><p>Sounds like SOE have been hacked again to me.</p><p>And what are our fine CMs doing? SFA. Prolly sitting back eating popcorn instead of keeping us informed.</p></blockquote><p>I was wondering what had happened with the SC. As far as I could see, I should have had the 500SC award which they were giving according to the Welcome Back page, but there was no sign of it last night.</p>

[Roman18]

I'm logged =D

[kaelhyn]

Add me to the list....29 again (and again and again....)

[Araxes]

<p>With the same account, I am able to log in using the Extended service; unable to do so with the Live service. (I <em>was </em>able to successfully change my password and log in to the Live service, last night, however.)</p><p>Ara</p>

[Loldawg]

<p>OK works now .... does that mean you think I'm an old fart?</p>

[PeterCat]

<p>I'm in at last!</p>

[maolmuaidh]

<p>at last it works.</p>

[NhojNotnats]

<p>I played last night too, this morning, I can't I'm underage, for a 45 year old.....? [Removed for Content] please Help!!</p>

[Seidhkona]

<p><cite>Padeshar@Antonia Bayle wrote:</cite></p><blockquote><p><strong><span style="font-size: large;">Its funny how we are told to ONLY post here by Amnery's, yet we dont actually get any response from</span></strong> <strong><span style="font-size: large;">anyone about the ongoign issues....  Same old SOE & lack of communication</span></strong></p></blockquote><p>B.S.  As in, "brontotherium sausage", of course. Amnerys posted a few posts up that this has been reported up. It's a bug. They redid the security, which of necessity probably includes things like DOB and parental settings.  It is the weekend, give them some slack to fix it.</p>

[DoYaboogie2]

<p>same issue for me <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[EQAbner]

<p><cite>spkarzon2 wrote:</cite></p><blockquote><p>Got the same message!!!  I turned 43 today!!!</p><p>Thanks SOE for the ruined bday plans!!!!!!!!!</p></blockquote><p>Happy Birthday!</p>

[Amnerys]

<p>Thanks for all the feedback, everyone. We found the problem and got it resolved as quickly as possible. Seems like a session database decided to get cranky and stop playing nice. It's been fixed and you should no longer see the underage accusation.</p><p>But really, you don't look a day over 18. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

[Suraklin]

<p>Could be worse. Computer worked fine when servers were down. Last night got home to login and computer wouldn't boot at all. Got it to finally boot and played a little. This morning it was off and wouldn't boot unless I picked last best known configuration. Did that and went to do a system restore to first of month and now it won't boot back up at all. To top that off I can't find my freaking OS disc to try to run a repair or to even reformat my drive and reinstall. Maybe it's a sign to finally update to Windows 7 lol.</p>

[Dark Messenger]

<p>the problem ist back again</p>

[TSR-JoshuaM]

<p>We are aware and are working hard on resolving the issue as soon as possible.  The game servers are up, this is affecting our LaunchPad services at the moment.</p>

[Troubor]

<p>I started a new thread since I wasn't sure if this was still considered an active thread, but I am as well.  I came on around 7:10 AM Pacific to check ingame mail and broker sales, and got the underage user bug.</p>

[Propz]

<p>Yes, 1 account says underage.......funny how I just logged in to do RW....went to switch characters and get the error.</p><p>My other account works fine.</p>

[TSR-JoshuaM]

<p>We're hot on the case <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Troubor]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>We are aware and are working hard on resolving the issue as soon as possible.  The game servers are up, this is affecting our LaunchPad services at the moment.</p></blockquote><p>Okay great.  If you want, feel free to lock my other thread or move the comment here.  Sorry for making a second thread.  Guess I can check stuff later.  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Tayne]

<p>Hey deja vu!</p><p>Password not working, cannot log in.</p>

[Tayne]

<p>Ah just saw SOE reply after I posted. Well good to know it's being worked on.</p>

[TSR-JoshuaM]

<p><cite>Troubor wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>We are aware and are working hard on resolving the issue as soon as possible.  The game servers are up, this is affecting our LaunchPad services at the moment.</p></blockquote><p>Okay great.  If you want, feel free to lock my other thread or move the comment here.  Sorry for making a second thread.  Guess I can check stuff later.  <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p><div><p>It's quite alright.  The intent is to curb spamming which you are not doing <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p></div></p>

[Troubor]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Troubor wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>We are aware and are working hard on resolving the issue as soon as possible.  The game servers are up, this is affecting our LaunchPad services at the moment.</p></blockquote><p>Okay great.  If you want, feel free to lock my other thread or move the comment here.  Sorry for making a second thread.  Guess I can check stuff later.  <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><div><p>It's quite alright.  The intent is to curb spamming which you are not doing <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></div></blockquote><p>And, I just managed to log on, so thanks for the quick fix.  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[TSR-JoshuaM]

<p><div><p>The issues should be resolved now.  I do recommend closing the Launchpad entirely and restarting it before attempting to log in again.</p></div></p>

[Guldor]

<p>Well the underage issue just happened to me.</p><p>I could log in all the time until now. So its back.</p>

[tomdykins]

<p>I'm also getting this issue as of today.</p>

[Thogyth]

<p>It is not fixed for my account.</p>