Strange connection issue [Archive] - EQ2 Forum Archive @ EQ2Wire

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Mrsteatime

02-04-2011, 02:23 AM

so i dont have any issues connecting to my server butcherblock, but after 2 to 10 mins of being ingame the following happens.The client stops updating for me, i can type in guild chat for example and not see it myself or anyone elses chat entries. but for some reason guild members can see what ive been typing even tho i cant.i was in a group on an alt on another pc which dropped out the same way, i still recieved quest updates etc, but i did not see them update while the client stopped recieveing updates. i reloged to find the quest updates complete.I am still able to connect chat via ingame voice, and the guilds vent serevr.but i'm at a loss as to whats going on atm.ive tried running the tracert (which worked) and pathping (which doesnt seem to work for me) any thoughts on what i should be looking at next?

TSR-JoshuaM

02-04-2011, 02:46 AM

What happens when you try the pathping portion?Are you playing full screen or in a Window? It's possible that a UAC window has opened behind the client and is awaiting a click for Allow/Deny. You can paste your tracert/pathping here or PM them to me.You do have to launch you command prompt as an admin if you received an access denied error. Hold CTRL+SHIFT and hit enter from the run box after typing in CMD.

Mrsteatime

02-04-2011, 02:55 AM

no running atm in windowed mode, currently having the issue now in game (mrsteatime, butcherblock server) i can see time stampped voice chat leave/join messages atmtryign to get the pathping to work atmTracing route to sdkeq2-08-01.everquest2.com [199.108.13.33]over a maximum of 30 hops: 1 * * * Request timed out. 2 * * * Request timed out. 3 76 ms 109 ms 79 ms nme-nxg-wal-csw1-po-5.tpgi.com.au [202.7.173.121] 4 64 ms 91 ms 61 ms nme-nxg-wal-crt1-ge-2-0-0.tpgi.com.au [202.7.162.1] 5 60 ms 98 ms 62 ms syd-nxg-men-crt1-ge-3-0-0.tpgi.com.au [202.7.171.141] 6 399 ms 418 ms 412 ms 207.114.154.9 7 434 ms 407 ms 421 ms pao1-pr1-xe-0-0-0-0.us.twtelecom.net [66.192.253.26] 8 587 ms 414 ms 560 ms vlan99.csw4.SanJose1.Level3.net [4.68.18.254] 9 451 ms 537 ms 502 ms ae-94-94.ebr4.SanJose1.Level3.net [4.69.134.253] 10 465 ms 450 ms 433 ms ae-5-5.ebr2.SanJose5.Level3.net [4.69.148.141] 11 421 ms 416 ms 487 ms ae-6-6.ebr2.LosAngeles1.Level3.net [4.69.148.201] 12 484 ms 491 ms 513 ms ae-72-72.csw2.LosAngeles1.Level3.net [4.69.137.22] 13 471 ms 519 ms 451 ms ae-71-71.ebr1.LosAngeles1.Level3.net [4.69.137.5] 14 589 ms 551 ms 404 ms ae-5-5.car1.SanDiego1.Level3.net [4.69.133.205] 15 433 ms 449 ms 497 ms ge-7-2.hsa1.SanDiego1.Level3.net [4.69.142.154] 16 532 ms 540 ms 468 ms vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] 17 422 ms 441 ms 408 ms vl831.sdkollsw-1.sonyonline.net [64.37.144.82] 18 418 ms 401 ms 421 ms sdkeq2-08-01.everquest2.com [199.108.13.33]Trace complete.Tracing route to sdkeq2-08-01.everquest2.com [199.108.13.33]over a maximum of 30 hops: 0 Jason-PC [192.168.0.11] 1 * * * Computing statistics for 0 seconds... Source to Here This Node/LinkHop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 Jason-PC [192.168.0.11]Trace complete.

TSR-JoshuaM

02-04-2011, 03:03 AM

Looks like your PC or your Router have some timeout issues.Review this Knowledge Base article to ensure all the proper forwarding configurations are set.<a href="https://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=12293" target="_blank">[EQII] Firewall and Proxy Information for EverQuest II</a>Next, look to your router manufacturer's website to see if they have a new Firmware update for your specific brand/model of router.