Game keeps crashing!!! [Archive] - EQ2 Forum Archive @ EQ2Wire

Blakkmantis

01-10-2011, 10:03 PM

I am having serious crashing problems which seem to happen most when I'm dual boxing. I have dual boxed for years now, with no real troubles, and now since the Everfrost Server downtime today I crash repeatedly. I have played with just a single account, and have crashed but for the most part now I seem to be ok. Whenever I login my 2nd account I crash minutes after. Over and over the same thing, I crash.I have run a dxdiag, and will post the info below.

Blakkmantis

01-10-2011, 10:04 PM

System InformationTime of this report: 1/10/2011, 18:29:23 Machine name: XXXXX Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621) Language: English (Regional Setting: English)System Manufacturer: Dell Inc. System Model: Dell XPS420 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02 Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz Memory: 4096MB RAMAvailable OS Memory: 4030MB RAM Page File: 1456MB used, 6601MB available Windows Dir: C:Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: 120 DPI (125 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 64bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Display Tab 2: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce 8800 GT Manufacturer: NVIDIA Chip type: GeForce 8800 GT DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_0611&SUBSYS_053C10DE&REV_A2 Display Memory: 2256 MB Dedicated Memory: 497 MB Shared Memory: 1758 MB Current Mode: 1920 x 1200 (32 bit) (59Hz) Monitor Name: Generic PnP Monitor Monitor Model: DELL2407WFPHC Monitor Id: DELA026 Native Mode: 1920 x 1200(p) (59.950Hz) Output Type: DVI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2umDriver File Version: 8.17.0012.6099 (English) Driver Version: 8.17.12.6099 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 10/16/2010 12:55:00, 12788840 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-4551-11CF-BD64-30251CC2C535} Vendor ID: 0x10DE Device ID: 0x0611 SubSys ID: 0x053C10DE Revision ID: 0x00A2 Driver Strong Name: oem11.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 04:8.17.12.6099:pciven_10de&dev_0611 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledTo be continued...

Blakkmantis

01-10-2011, 10:04 PM

-------------Sound Devices------------- Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC (for 64-bit Windows)) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_8384&DEV_7618&SUBSYS_10280215&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.5511.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 5/6/2007 17:12:02, 388096 bytes Other Files: Driver Provider: SigmaTel HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Digital Output Device (SPDIF Out) (SigmaTel High Definition Audio CODEC (for 64-bit Windows)) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_8384&DEV_7618&SUBSYS_10280215&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.5511.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 5/6/2007 17:12:02, 388096 bytes Other Files: Driver Provider: SigmaTel HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No

Blakkmantis

01-10-2011, 10:04 PM

HELP PLEASE!

Eveningsong

01-10-2011, 10:20 PM

What launcher are you using? There was a recent change that won't allow the streaming or station launcher to run 2 iterations at once. If you are mostly stable running just one copy, it may be related to that. Try using the EQ2.exe file in your EQ2 folder (if it exists) and see if that makes a difference. Its the old launcher, which still supports multiple copies on the same computer.

Blakkmantis

01-10-2011, 10:24 PM

Well I've been using both the dedicated EQ2 launcher that installs with the game, and the Station Launcher both. And both accounts each logged into the game from each launcher crashes.

Blakkmantis

01-10-2011, 10:26 PM

I just looked in my EQ2 files, and don't see that launcher you speak of. <img src="/eq2/images/smilies/136dd33cba83140c7ce38db096d05aed.gif" border="0" />

rattlebonz

01-11-2011, 01:20 AM

<cite>Blakkmantis@Everfrost wrote:</cite><blockquote>I just looked in my EQ2 files, and don't see that launcher you speak of. <img src="/eq2/images/smilies/136dd33cba83140c7ce38db096d05aed.gif" border="0" /></blockquote>I've been having the same issues, posted over in general tech support. I dual box as well, but have two installations since the change. My issues have been happening with just one game instance running though. Crashed 6 or 7 times tonight, mostly in Gears BG, which sucks even worse because of the debuff and losing the tokens.

Blakkmantis

01-11-2011, 02:44 AM

I tried again tonight after just giving up for a few hours tonight and for some reason it seems more stable now. I played for several hours dual boxing, and didnt crash except for while zoning once.

rattlebonz

01-11-2011, 02:55 AM

<cite>Blakkmantis@Everfrost wrote:</cite><blockquote>I tried again tonight after just giving up for a few hours tonight and for some reason it seems more stable now. I played for several hours dual boxing, and didnt crash except for while zoning once.</blockquote>I had been having problems up until about 9 p.m. (CST) or so then it quit, of course this was after I gave up on my BGs and the que is slow this time of night. Same thing happened yesterday.

rattlebonz

01-11-2011, 07:02 AM

Okay scratch that, finally got back into a Gears game, completed it no problem, got back into another and client crashed on death. Was winning too, there goes three tokens.

rattlebonz

01-13-2011, 12:22 AM

And once again tonight, since 3 pm CST but not before, every time I accept entry into a BG zone I client crash.

Donathan

01-15-2011, 11:35 PM

Same thing for me. Two different accounts on different computers. Only one connected to eq2 at a time. A total of 3 crashes in under 2 hours. Both characters were in Ganak battleground when it happened. I won't crash 3 times in a month if not in the bg's.

TSR-JoshuaM

01-17-2011, 06:09 PM

Since you are all having similar issues, I want to try to identify the common denominator here.DXDIAG file information (just the top 2 sections, system information and video/sound card information) would really help.Also, are any of you using custom UI's and does the issue persist with the default EQ2 UI?I've included an article below on removing your current custom UI. Please do not be mislead with the article title, I am not claiming that this is the cause but I do want to rule it out.Answer Title: [EQII] Changing UI / using custom UI causing game crashAnswer Link: <a href="https://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=25511" target="_blank" rel="nofollow">https://help.station.sony.com/cgi-b...p?p_faqid=25511</a>