"This account is in use" error

[Trellium]

<p>I randomly get the message "This account is in use" when zoning. For example, I was in Halas, went into my house, paid the rent, and zoned out. When zoning out, I got the message and was dropped to a login screen.</p><p>No idea what is triggering this issue, it isn't common.</p>

[TSR-DennisG]

<p>Try changing your password.  If the problem persists try the steps found in the knowledge base article below.</p><p><a href="https://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=24483" target="_blank">[EQII] Kicked Back to Server Select Upon Entering Game</a></p>

[Trellium]

<p>It has happened a couple of times since I posted. I have tried all of those things before, but this isn't a router issue since 99% of the time it works. Sometimes it doesn't.</p><p>What seems to be happening is that it tries to zone, but is passing the wrong character data. It tries to log me on as the character I was on before the current one.</p>

[TSR-DennisG]

<p>Would you mind <a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/ask.php" target="_blank">opening a support ticket</a> so that we can collect your network information.  </p>