View Full Version : Unable to patch SoD
Zimorod
09-24-2009, 12:21 AM
<p>I started to download the SoD around 11 am today. Saw my red "play" button, clicked it, got error message and EQ2 shut down itself. Started the launcher again, and ever since that download cancells itself, or progress gets stuck and download timer actually goes up instead of down. I am getting estimated 24 hours of download time. Talked to friends in vent, it took the a few min to be done with their downloads, so there is something wrong with what is happening here.</p><p>I run Vista, so I read all I could find about overcoming problems caused by Vista and tryed all that was suggested. I am running game as admin, I made sure to check compatability mode, I disabled UAC and restarted machine and tried to patch again. Same 24 hours of download <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> I've been struggling all day, its 9 pm now and I still have not found the problem. I hope you can help me.</p>
Zimorod
09-24-2009, 12:22 AM
Oh, and I reset routers and restarted computer of course.
Wingrider01
09-24-2009, 07:56 AM
<p>Are you running Vista or Windows 7? If so try right click on the icon and run as administrator</p>
Zimorod
09-24-2009, 11:24 AM
<p>Did you even read my post before commenting on it?? <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> I wrote it all, what I run and what I have done so far.</p>
Wingrider01
09-24-2009, 01:53 PM
<p><cite>Zimorodok wrote:</cite></p><blockquote><p>Did you even read my post before commenting on it?? <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /> I wrote it all, what I run and what I have done so far.</p></blockquote><p>Sorry, that is the standard results for Vista, try moving the eq2 directory outside of the program files directory, even with the UAC off the security model handles that directory differently, sometimes turning UAC off enhances the problems.</p>
TSR-DanielH
09-24-2009, 02:24 PM
<p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>Zimorodok wrote:</cite></p><blockquote><p>Did you even read my post before commenting on it?? <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /> I wrote it all, what I run and what I have done so far.</p></blockquote><p>Sorry, that is the standard results for Vista, try moving the eq2 directory outside of the program files directory, even with the UAC off the security model handles that directory differently, sometimes turning UAC off enhances the problems.</p></blockquote><p>That's a good suggestion and may correct the issue in this case.</p><p>Besides that, it's also possible that a firewall is blocking the game. If you have a firewall then please open the exception list and delete any entries that contain the words Everquest 2, EQ2, or launchpad. Then restart the launcher by running as an administrator and it should ask you to allow or deny again. Select allow and see if you can download the patch at that point.</p>
Zimorod
09-24-2009, 03:48 PM
<p>Thank you, I now did all of that: moved Sony folder from program files folder, made sure I deleted launchpad and anything that had EQ2 word from Firewall exception list, and started Launchpad again as admin. (It asked to allow again just as you said, and I did ). After scanning for updates for awhile, it let me enter name/password and is now downloading the patch with Est. time remaining FORTEEN hours.</p><p>I am desperate <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>
TSR-DanielH
09-24-2009, 03:54 PM
<p><cite>Zimorodok wrote:</cite></p><blockquote><p>Thank you, I now did all of that: moved Sony folder from program files folder, made sure I deleted launchpad and anything that had EQ2 word from Firewall exception list, and started Launchpad again as admin. (It asked to allow again just as you said, and I did ). After scanning for updates for awhile, it let me enter name/password and is now downloading the patch with Est. time remaining FORTEEN hours.</p><p>I am desperate <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p></blockquote><p>Are you running it from the shortcut on your desktop or from the .exe in the new folder you moved the game to? It's possible that it's trying to run download the game to the old folder. If it was trying to redownload the entire game then that might explain the 14 hour ETA.</p>
Zimorod
09-24-2009, 04:03 PM
<p>I changed the address in properties of old shoertcut to the new location of Sony folder outside the program files folder. Is that possible it still trying to download me the entire game? should I close it and start again by using eq2 aplication directly from the folder? I guess I'll try it cant be worse that this right <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> I'll keep you posted</p>
Zimorod
09-24-2009, 04:08 PM
<p>Well, I closed it and started from the folder. Est. remaining time TWELVE hours now.</p><p>any ideas?</p>
Wingrider01
09-24-2009, 05:12 PM
<p><cite>Zimorodok wrote:</cite></p><blockquote><p>Well, I closed it and started from the folder. Est. remaining time TWELVE hours now.</p><p>any ideas?</p></blockquote><p>I guess this is the time to ask a couple of more details</p><p>1. Is this a fresh install - you account shows general as a poster status so it appeatrs no active account</p><p>2. what is your connection speed - if unsure try <a href="http://www.speedtest.net">www.speedtest.net</a></p><p>3. what patcher are you using - the original or new station launcher, station launcher is lot more efficient and easier to use.</p><p>If it is a fresh install, the game is arounf 10GB</p>
Zimorod
09-24-2009, 05:46 PM
<p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>Zimorodok wrote:</cite></p><blockquote><p>Well, I closed it and started from the folder. Est. remaining time TWELVE hours now.</p><p>any ideas?</p></blockquote><p>I guess this is the time to ask a couple of more details</p><p>1. Is this a fresh install - you account shows general as a poster status so it appeatrs no active account</p><p>2. what is your connection speed - if unsure try <a href="http://www.speedtest.net">www.speedtest.net</a></p><p>3. what patcher are you using - the original or new station launcher, station launcher is lot more efficient and easier to use.</p><p>If it is a fresh install, the game is arounf 10GB</p></blockquote><p>1. No, it is not a fresh install. I have been playing EQ2 since day 1, never experienced a problem with downloading a patch or expansion before. I am just not a forum person and never registered for forums untill I had this need to post a question.</p><p>2. http://www.speedtest.net/result/573981548.png (http://www.speedtest.net) </p><p>3. the original. I also dont use profit UI (I heard its known to cause additional problems), I use Default.</p>
Zimorod
09-24-2009, 05:52 PM
<p>oops, the link to speedtest i run seem to get messed up. maybe this one will be better <a href="http://www.speedtest.net/result/573988683.png">http://www.speedtest.net/result/573988683.png</a></p>
Zimorod
09-24-2009, 05:57 PM
<p>Just checked my launcher and now its showing 15 hours 48 min est remaining time <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> I am sofrustrated, I am thinking about just quitting trying.</p>
TSR-DanielH
09-24-2009, 06:47 PM
<p><cite>Zimorodok wrote:</cite></p><blockquote><p>oops, the link to speedtest i run seem to get messed up. maybe this one will be better <a href="http://www.speedtest.net/result/573988683.png">http://www.speedtest.net/result/573988683.png</a></p></blockquote><p>What kind of connection do you have? I just checked the site for your ISP and I can't even bring up the products and services page. I'm getting a site not found error.</p>
Zimorod
09-24-2009, 06:54 PM
<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p><cite>Zimorodok wrote:</cite></p><blockquote><p>oops, the link to speedtest i run seem to get messed up. maybe this one will be better <a href="http://www.speedtest.net/result/573988683.png">http://www.speedtest.net/result/573988683.png</a></p></blockquote><p>What kind of connection do you have? I just checked the site for your ISP and I can't even bring up the products and services page. I'm getting a site not found error.</p></blockquote><p>It is wireles (the only option here in CO mountains), Skybeam</p>
Mourdor
09-25-2009, 12:27 AM
<p>Here is something else to try. Go to Device Manager and disable the sound card drivers. If it is an onboard soundcard it sometimes interfears with the patcher.</p>
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