Station Launcher crashes at start up

[Capt_Jack]

<p>Everytime I try to run the station launcher it crashes. I can run EQ2 directly from the .exe file though. Here is the Message I recieve:</p><p><strong><span style="font-size: xx-small; color: #0066cc;"><span style="font-size: xx-small; color: #0066cc;"><p>Problem signature:</p></span></span></strong><span style="font-size: xx-small;"><p>Problem Event Name: APPCRASH</p><p>Application Name: StationLauncher.exe</p><p>Application Version: 0.0.0.0</p><p>Application Timestamp: 4a89d69d</p><p>Fault Module Name: npsoeact.dll</p><p>Fault Module Version: 1.0.3.77</p><p>Fault Module Timestamp: 4a7759f6</p><p>Exception Code: c0000005</p><p>Exception Offset: 0001ff93</p><p>OS Version: 6.0.6001.2.1.0.768.3</p><p>Locale ID: 1033</p><p>Additional Information 1: f685</p><p>Additional Information 2: 6db0a4138f512d599a77a80ca2840dd1</p><p>Additional Information 3: c6ce</p><p>Additional Information 4: 304694bfd38187062f6282c282961986</p><p>Running Vista if that matters and have deleted and reinstalled the launcher and still crashes.</p></span></p>

[TSR-DanielH]

<p>Greetings,</p><p>Was the station launcher working on your computer before or is this your first attempt to use it?  If you were using it previously, has anything changed with your computer since then?  Also, are you reinstalling from a saved file on your computer or are you grabbing a fresh download from the station launcher site?  There was a station launcher update on 8/19 that requires a manual download from the site, here:</p><p><a href="http://launcher.station.sony.com/" target="_blank" rel="nofollow">http://launcher.station.sony.com/</a></p>

[Capt_Jack]

<p>Fresh download.... Installed the game and it said I needed the launcher, launcher ran once to update the game but not a 2nd time. D/Led from site on 9/1 and 9/2</p>

[TSR-DanielH]

<p>Are you using Vista or Windows 7 on that computer?  If so, make sure to follow these steps:</p><p>1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.7. Click on "Apply" then click on "Ok".8. Right click on the icon and select "Run as Administrator"</p>

[Capt_Jack]

<p>Already done and still the same thing. I also noticed that everytime I try to run the launcher that it is creating another Sony Online Entertainment folder on my drive and the folder is empty except for a Digests folder inside of it which is empty as well.</p>

[Capt_Jack]

<p>Solved the problem, I made the same mistake that you did. the new launcher does not need to run as Windows XP (Service Pack 2). Unselected this and it has started and run 3 times so far, a new record....</p>

[TSR-DanielH]

<p><cite>Capt_Jack wrote:</cite></p><blockquote><p>Solved the problem, I made the same mistake that you did. the new launcher does not need to run as Windows XP (Service Pack 2). Unselected this and it has started and run 3 times so far, a new record....</p></blockquote><p>That's interesting.  I didn't receive notice that the compatibility mode for the station launcher has changed.  Thanks for keeping me informed regarding this issue.</p>