Pure Virtual Function Call [Archive] - EQ2 Forum Archive @ EQ2Wire

Darkko

02-03-2009, 01:00 AM

I am at the end of my rope here, ever since TSO launched my pc started random crashing with a pure virtual function call error. I have tried all of the fixes that you have suggested for the numerous other ppl who have had this problem(hard to find I might add).But none have made a bit of difference.I am still crashing 2, 3 4 and more times a night.Do I have to give up the game? Its crazy how a game that worked fine can become so broken.I am running Vista 32 bit With an AMD Quad core processor, 4 gigs, and a an ATI 3870 X 2.Any help would be more than appreciated.

Darkko

02-03-2009, 01:05 AM

System Information------------------Time of this report: 2/2/2009, 21:02:01 Machine name: Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612) Language: English (Regional Setting: English)System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 11/26/07 Ver: 08.00.14 Processor: AMD Phenom(tm) 9500 Quad-Core Processor (4 CPUs), ~2.2GHz Memory: 3070MB RAM Page File: 2388MB used, 3988MB available Windows Dir: C:Windows DirectX Version: DirectX 10DX Setup Parameters: Not found DxDiag Version: 6.00.6001.18000 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: ATI Radeon HD 3870 X2 Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon Graphics Processor (0x950F) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_950F&SUBSYS_25421002&REV_00 Display Memory: 1787 MB Dedicated Memory: 507 MB Shared Memory: 1279 MB Current Mode: 1280 x 1024 (32 bit) (60Hz) Monitor: ViewSonic VX922 Driver Name: atidxx32.dll,atidxx64,atiumdag.dll,atiumdva.cap,at iumd64,atiumd6a,atitmm64 Driver Version: 7.15.0010.0163 (English) DDI Version: 10.1Driver Attributes: Final Retail Driver Date/Size: 12/1/2008 13:35:27, 2340352 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/aDevice Identifier: {D7B71EE2-D64F-11CF-C471-4805A1C2CA35} Vendor ID: 0x1002 Device ID: 0x950F SubSys ID: 0x25421002 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled-------------Sound Devices------------- Description: Speakers (SoundMAX Integrated Digital HD Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_11D4&DEV_198B&SUBSYS_1043829B&REV_1004 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ADIHdAud.sys Driver Version: 6.10.0001.6260 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 7/18/2007 21:16:14, 342528 bytes Other Files: Driver Provider: AnalogDevices HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Digital Output Device (HDMI) (2- High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.00.5840.16387 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 11/2/2006 00:36:49, 235520 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: SPDIF Interface (SoundMAX Integrated Digital HD Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_11D4&DEV_198B&SUBSYS_1043829B&REV_1004 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ADIHdAud.sys Driver Version: 6.10.0001.6260 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 7/18/2007 21:16:14, 342528 bytes Other Files: Driver Provider: AnalogDevices HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices--------------------- Description: Microphone (SoundMAX Integrated Digital HD Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: ADIHdAud.sys Driver Version: 6.10.0001.6260 (English) Driver Attributes: Final Retail Date and Size: 7/18/2007 21:16:14, 342528 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: Line In (SoundMAX Integrated Digital HD Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: ADIHdAud.sys Driver Version: 6.10.0001.6260 (English) Driver Attributes: Final Retail Date and Size: 7/18/2007 21:16:14, 342528 bytes Cap Flags: 0x0 Format Flags: 0x0-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Logitech USB Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC30A FF Driver: n/a Device Name: Logitech USB Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC30A FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x1002, 0x4387| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 1/20/2008 19:23:03, 194560 bytes| Driver: usbd.sys, 1/20/2008 19:23:03, 5888 bytes

Darkko

02-04-2009, 04:19 PM

I am feeling a bit left out here.....Pretty much every post made since I put this up has been anwsered but a TSR whats up with my issue?Is this unfixable? Do I serioulsy need to give up on the game I have played for 4 years because it won't run on a decent computer. I know I am not the only one this is happening to there are 3 or 4 more in my small guild alone.

TSR-DanielH

02-04-2009, 04:31 PM

Greetings,Sadly, I don't see anything that stands out in the information you provided. Sometimes this error can be caused by a corrupted C++ library, so you'll probably want to download/install the following file:<a title="http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en" href="http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en">http://www.microsoft.com/downloads/...&displaylang=en</a>If the crash persists, then you'll probably want to submit some more information. I'm looking for the Error reporting and running tasks sections of the MSinfo specifically.

Darkko

02-04-2009, 08:43 PM

I do appreciate the reply, I have already installed that product but I will reinstall and I will see if I can post the error messages you have requested.It seems odd to me that a game that ran perfectly stable for 7 months on this pc all of a sudden became the poster child for crashing with one update, and there is no anwser for a fix.Again thanks for looking and I will get you more info.

Darkko

02-04-2009, 09:16 PM

2009-01-15 23:54 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x4967dec4, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x4967dec4, exception code 0xc0000005, fault offset 0x006a9a8d, process id 0x1edc, application start time 0x01c977626d9083ba.2009-01-15 23:55 Windows Error Reporting Fault bucket 1098768848, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: EverQuest2.exe
P2: 1.0.0.1
P3: 4967dec4
P4: EverQuest2.exe
P5: 1.0.0.1
P6: 4967dec4
P7: c0000005
P8: 006a9a8d
P9: 
P10: 

Attached files:
C:UsersKeithAppDataLocalTempWER8BBF.tmp.ve rsion.txt

These files may be available here:
C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport1c43af172009-01-21 03:54 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x4971291a, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x4971291a, exception code 0xc0000005, fault offset 0x00018a54, process id 0x1f2c, application start time 0x01c97b755383dcce.2009-01-21 07:48 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x4971291a, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000005, fault offset 0x00043387, process id 0x1984, application start time 0x01c97b7c1594fcde.2009-01-22 03:26 Windows Error Reporting Fault bucket 1108604440, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: EverQuest2.exe
P2: 1.0.0.1
P3: 4971291a
P4: ntdll.dll
P5: 6.0.6001.18000
P6: 4791a7a6
P7: c0000005
P8: 00043387
P9: 
P10: 

Attached files:
C:UsersKeithAppDataLocalTempWERF943.tmp.ve rsion.txt

These files may be available here:
C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport19fadfa12009-01-24 04:56 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, exception code 0xc0000005, fault offset 0x00018a54, process id 0x1514, application start time 0x01c97dd029677a2a.2009-01-24 04:56 Windows Error Reporting Fault bucket 1111427715, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: EverQuest2.exe
P2: 1.0.0.1
P3: 497669a2
P4: EverQuest2.exe
P5: 1.0.0.1
P6: 497669a2
P7: c0000005
P8: 00018a54
P9: 
P10: 

Attached files:
C:UsersKeithAppDataLocalTempWERA40D.tmp.ve rsion.txt

These files may be available here:
C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport0d8cb80a2009-01-25 02:47 Windows Error Reporting Fault bucket 266972039, type 5
Event Name: AppHangB1
Response: None
Cab Id: 0

Problem signature:
P1: soffice.BIN
P2: 2.3.9307.500
P3: 48347b3b
P4: 8fbc
P5: 0
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:UsersKeithAppDataLocalTempWER49D6.tmp.ve rsion.txt

These files may be available here:
C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport064060cf2009-01-25 02:47 Application Hang The program soffice.BIN version 2.3.9307.500 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 730 Start Time: 01c97dcfdbbb891a Termination Time: 72009-01-25 18:13 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, exception code 0xc0000005, fault offset 0x00018a54, process id 0x173c, application start time 0x01c97f10db05ae5a.2009-01-25 19:57 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, exception code 0xc0000005, fault offset 0x00018a54, process id 0x10e4, application start time 0x01c97f18c4f1454a.2009-01-28 02:48 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, exception code 0xc0000005, fault offset 0x00018a54, process id 0x880, application start time 0x01c980e991c262da.2009-01-28 02:49 Windows Error Reporting Fault bucket 1111427715, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: EverQuest2.exe
P2: 1.0.0.1
P3: 497669a2
P4: EverQuest2.exe
P5: 1.0.0.1
P6: 497669a2
P7: c0000005
P8: 00018a54
P9: 
P10: 

Attached files:
C:UsersKeithAppDataLocalTempWER32AF.tmp.ve rsion.txt

These files may be available here:
C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport0371466d2009-01-28 05:08 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, exception code 0xc0000005, fault offset 0x00018a54, process id 0xbb4, application start time 0x01c980f32279d89a.2009-01-30 02:19 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x00018a54, process id 0x93c4, application start time 0x01c9827c632bdb80.2009-01-30 02:40 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module ortp.dll, version 2.1.3010.4614, time stamp 0x48738753, exception code 0xc0000096, fault offset 0x000128c9, process id 0x95d8, application start time 0x01c982813afd80f0.2009-01-30 02:40 Windows Error Reporting Fault bucket 1121888991, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: EverQuest2.exe
P2: 1.0.0.1
P3: 497f6e40
P4: ortp.dll
P5: 2.1.3010.4614
P6: 48738753
P7: c0000096
P8: 000128c9
P9: 
P10: 

Attached files:
C:UsersKeithAppDataLocalTempWER4353.tmp.ve rsion.txt

These files may be available here:
C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport02f6583a2009-01-30 03:08 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module ortp.dll, version 2.1.3010.4614, time stamp 0x48738753, exception code 0xc0000096, fault offset 0x000128c9, process id 0x8c70, application start time 0x01c98284355ad140.2009-01-30 03:08 Windows Error Reporting Fault bucket 1121888991, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: EverQuest2.exe
P2: 1.0.0.1
P3: 497f6e40
P4: ortp.dll
P5: 2.1.3010.4614
P6: 48738753
P7: c0000096
P8: 000128c9
P9: 
P10: 

Attached files:
C:UsersKeithAppDataLocalTempWER91F0.tmp.ve rsion.txt

These files may be available here:
C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport8b07a4f32009-01-30 05:44 Windows Error Reporting Fault bucket 0xD1_USBPORT!USBPORT_Core_UsbDoneDpc_Worker+3d1, type 0
Event Name: BlueScreen
Response: <a href="http://oca.microsoft.com/resredir.aspx?sid=13804&Bucket=0xD1_USBPORT!USBPORT_Core_UsbDoneDpc_Worker +3d1
Cab" target="_blank" rel="nofollow">http://oca.microsoft.com/resredir.a...
Cab</a> Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:WindowsMinidumpMini012909-01.dmp
C:WindowsTEMPWER-62369-0.sysdata.xml
C:WindowsTEMPWER4DF0.tmp.version.tx t

These files may be available here:
C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport0df5896a2009-01-31 06:21 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x006aa797, process id 0x74a0, application start time 0x01c9834a56cda943.2009-01-31 22:32 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x00018a54, process id 0x19f0, application start time 0x01c983d2f86821e7.2009-01-31 22:32 Windows Error Reporting Fault bucket 1119742791, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: EverQuest2.exe
P2: 1.0.0.1
P3: 497f6e40
P4: EverQuest2.exe
P5: 1.0.0.1
P6: 497f6e40
P7: c0000005
P8: 00018a54
P9: 
P10: 

Attached files:
C:UsersKeithAppDataLocalTempWER7E2A.tmp.ve rsion.txt

These files may be available here:
C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport1dbf937e2009-02-02 02:43 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x00018a54, process id 0x338, application start time 0x01c984d9fa1f6c7f.2009-02-03 03:47 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x00018a54, process id 0xe34, application start time 0x01c985a35fe30125.2009-02-03 06:23 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module ortp.dll, version 2.1.3010.4614, time stamp 0x48738753, exception code 0xc0000096, fault offset 0x000128c9, process id 0xe34, application start time 0x01c985b295afcf45.2009-02-04 05:55 Application Error Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x00018a54, process id 0x15bc, application start time 0x01c9866a8a96c4c5.

Darkko

02-04-2009, 09:20 PM

aacenter.exe c:program filesasusaasp1.00.33aacenter.exe 3924 6 200 1380 2009-02-02 17:42 0.1.0.33 589.50 KB (603,648 bytes) 2007-05-24 08:32aeadisrv.exe c:windowssystem32aeadisrv.exe 1236 8 200 1380 2009-02-02 17:42 1.0.32.7 84.00 KB (86,016 bytes) 2008-04-05 17:50applemobiledeviceservice.exe c:program filescommon filesapplemobile device supportbinapplemobiledeviceservice.exe 1516 8 200 1380 2009-02-02 17:42 2.12.33.0 129.32 KB (132,424 bytes) 2008-11-07 14:28ati2evxx.exe c:windowssystem32ati2evxx.exe 976 8 200 1380 2009-02-02 17:41 6.14.10.4213 704.00 KB (720,896 bytes) 2008-12-01 13:44ati2evxx.exe c:windowssystem32ati2evxx.exe 1488 8 200 1380 2009-02-02 17:41 6.14.10.4213 704.00 KB (720,896 bytes) 2008-12-01 13:44audiodg.exe Not Available 1180 8 Not Available Not Available 2009-02-02 17:41 Not Available Not Available Not Availableavgcsrvx.exe c:program filesavgavg8avgcsrvx.exe 2744 8 200 1380 2009-02-02 17:42 8.0.0.223 671.77 KB (687,896 bytes) 2009-01-31 16:47avgcsrvx.exe c:program filesavgavg8avgcsrvx.exe 3284 8 200 1380 2009-02-02 17:42 8.0.0.223 671.77 KB (687,896 bytes) 2009-01-31 16:47avgemc.exe c:progra~1avgavg8avgemc.exe 2688 8 200 1380 2009-02-02 17:42 8.0.0.223 882.77 KB (903,960 bytes) 2008-05-29 22:50avgnsx.exe c:progra~1avgavg8avgnsx.exe 3716 8 200 1380 2009-02-02 17:47 8.0.0.232 578.25 KB (592,128 bytes) 2009-01-31 16:47avgrsx.exe c:progra~1avgavg8avgrsx.exe 2704 8 200 1380 2009-02-02 17:42 8.0.0.223 472.77 KB (484,120 bytes) 2008-05-29 22:50avgtray.exe c:program filesavgavg8avgtray.exe 644 8 200 1380 2009-02-02 17:42 8.0.0.223 1.53 MB (1,601,304 bytes) 2008-05-29 22:50avgwdsvc.exe c:progra~1avgavg8avgwdsvc.exe 1664 8 200 1380 2009-02-02 17:42 8.0.0.223 291.27 KB (298,264 bytes) 2008-05-29 22:50ccc.exe c:program filesati technologiesati.acecore-staticccc.exe 5472 8 200 1380 2009-02-02 17:43 2.0.0.0 48.00 KB (49,152 bytes) 2008-09-02 12:40conime.exe c:windowssystem32conime.exe 1384 8 200 1380 2009-02-02 17:47 6.0.6001.18000 67.50KB (69,120 bytes) 2008-01-20 19:24csrss.exe c:windowssystem32csrss.exe 460 13 200 1380 2009-02-02 17:41 6.0.6001.18000 6.00 KB (6,144 bytes) 2008-01-20 19:24csrss.exe c:windowssystem32csrss.exe 552 13 200 1380 2009-02-02 17:41 6.0.6001.18000 6.00 KB (6,144 bytes) 2008-01-20 19:24dwm.exe c:windowssystem32dwm.exe 3756 13 51200 2097088 2009-02-02 17:42 6.0.6001.18000 80.00 KB (81,920 bytes) 2008-01-20 19:24e_fatiaca.exe c:windowssystem32spooldriversw32x863e_fatiaca.exe 12 8 200 1380 2009-02-02 17:42 5.0.0.0 175.00 KB (179,200 bytes) 2008-06-03 17:44everquest2.exe c:program filessonyeverquest iieverquest2.exe 4200 8 200 1380 2009-02-04 16:49 1.0.0.1 13.68 MB (14,344,192 bytes) 2008-04-06 18:26explorer.exe c:windowsexplorer.exe 3780 8 200 1380 2009-02-02 17:42 6.0.6001.18164 2.79 MB (2,927,104 bytes) 2008-12-11 15:28firefox.exe c:program filesmozilla firefoxfirefox.exe 5724 8 200 1380 2009-02-04 16:49 1.9.0.3306 300.49 KB (307,704 bytes) 2008-04-05 22:14googletoolbarnotifier.exe c:program filesgooglegoogletoolbarnotifier1.2.1128.5462googl etoolbarnotifier.exe 3320 8 200 1380 2009-02-02 17:42 1.2.1128.5462 167.43 KB (171,448 bytes) 2008-04-12 14:20ipodservice.exe c:program filesipodbinipodservice.exe 4412 8 200 1380 2009-02-02 17:42 8.0.2.20 524.29 KB (536,872 bytes) 2009-01-06 13:06ituneshelper.exe c:program filesitunesituneshelper.exe 2880 8 200 1380 2009-02-02 17:42 8.0.2.20 283.29 KB (290,088 bytes) 2009-01-06 13:06jusched.exe c:program filesjavajre1.6.0_07binjusched.exe 2056 8 200 1380 2009-02-02 17:42 6.0.70.6 141.39 KB (144,784 bytes) 2008-08-10 13:22khalmnpr.exe c:program filescommon fileslogishrdkhal2khalmnpr.exe 3876 8 200 1380 2009-02-02 17:42 4.60.42.0 74.52 KB (76,304 bytes) 2008-05-02 02:40logitechdesktopmessenger.exe c:program fileslogitechdesktop messenger8876480programlogitechdesktopmessenger.ex e 3416 8 1024 5120 2009-02-02 17:42 2.56.102.0 89.30 KB (91,440 bytes) 2008-05-24 12:53lsass.exe c:windowssystem32lsass.exe 608 9 200 1380 2009-02-02 17:41 6.0.6001.18000 9.50 KB (9,728 bytes) 2008-01-20 19:24lsm.exe c:windowssystem32lsm.exe 620 8 200 1380 2009-02-02 17:41 6.0.6001.18000 224.50 KB (229,888 bytes) 2008-01-20 19:23mdnsresponder.exe c:program filesbonjourmdnsresponder.exe 1836 8 200 1380 2009-02-02 17:42 1.0.5.11 233.29 KB (238,888 bytes) 2008-08-29 11:18mobsync.exe c:windowssystem32mobsync.exe 748 8 200 1380 2009-02-02 17:44 6.0.6001.18000 93.50 KB (95,744 bytes) 2008-01-20 19:23mom.exe c:program filesati technologiesati.acecore-staticmom.exe 2616 8 200 1380 2009-02-02 17:42 2.0.0.0 48.00 KB (49,152 bytes) 2008-09-02 12:48msinfo32.exe c:windowssystem32msinfo32.exe 5044 8 200 1380 2009-02-04 17:10 6.0.6001.18000 398.50 KB (408,064 bytes) 2008-01-20 19:25msnmsgr.exe c:program fileswindows livemessengermsnmsgr.exe 3268 8 200 1380 2009-02-02 17:42 8.5.1302.1018 5.46 MB (5,724,184 bytes) 2007-10-18 09:34mvraidsvc.exe c:program filesmarvell61xxsvcmvraidsvc.exe 292 8 200 1380 2009-02-02 17:42 1.0.0.11 60.00 KB (61,440 bytes) 2007-06-12 12:54notepad.exe c:windowssystem32notepad.exe 6000 8 200 1380 2009-02-04 17:07 6.0.6001.18000 147.50 KB (151,040 bytes) 2008-01-20 19:24pnkbstra.exe c:windowssystem32pnkbstra.exe 1252 8 200 1380 2009-02-02 17:42 Not Available 65.30 KB (66,872 bytes) 2008-04-11 14:33sdwinsec.exe c:program filesspybot - search & destroysdwinsec.exe 2328 8 200 1380 2009-02-02 17:42 1.0.0.11 791.33 KB (810,320 bytes) 2008-05-29 21:09searchindexer.exe c:windowssystem32searchindexer.exe 2148 8 200 1380 2009-02-02 17:42 7.0.6001.16503 429.50 KB (439,808 bytes) 2008-08-21 03:00services.exe c:windowssystem32services.exe 592 9 200 1380 2009-02-02 17:41 6.0.6001.18000 272.50 KB (279,040 bytes) 2008-01-20 19:24setpoint.exe c:program fileslogitechsetpointsetpoint.exe 1168 8 200 1380 2009-02-02 17:42 4.60.122.0 786.52 KB (805,392 bytes) 2008-09-22 07:41sidebar.exe c:program fileswindows sidebarsidebar.exe 2944 8 200 1380 2009-02-02 17:42 6.0.6001.18000 1.18 MB (1,233,920 bytes) 2008-01-20 19:23slsvc.exe c:windowssystem32slsvc.exe 1244 8 200 1380 2009-02-02 17:41 6.0.6001.18000 2.50 MB (2,623,488 bytes) 2008-01-20 19:25smax4pnp.exe c:program filesanalog devicescoresmax4pnp.exe 4024 8 200 1380 2009-02-02 17:42 6.1.32.130 1.20 MB (1,261,568 bytes) 2008-04-05 17:50smss.exe Not Available 392 11 200 1380 2009-02-02 17:41 Not Available Not Available Not Availablesoffice.bin c:program filesopenoffice.org 2.4programsoffice.bin 3708 8 200 1380 2009-02-02 17:42 2.3.9307.500 2.46 MB (2,580,480 bytes) 2008-05-29 22:43soffice.exe c:program filesopenoffice.org 2.4programsoffice.exe 4008 8 200 1380 2009-02-02 17:42 2.3.9307.500 2.25 MB (2,363,392 bytes) 2008-05-29 22:43soundtray.exe c:program filesanalog devicessoundmaxsoundtray.exe 4044 8 200 1380 2009-02-02 17:42 1.0.0.17 48.00 KB (49,152 bytes) 2008-04-05 17:50spoolsv.exe c:windowssystem32spoolsv.exe 1776 8 200 1380 2009-02-02 17:41 6.0.6001.18000 123.00 KB (125,952 bytes) 2008-01-20 19:24steam.exe c:program filessteamsteam.exe 3300 8 200 1380 2009-02-02 17:42 1.0.0.0 1.34 MB (1,410,296 bytes) 2007-09-12 15:15steamservice.exe c:program filescommon filessteamsteamservice.exe 3364 8 200 1380 2009-02-02 17:47 1.0.0.1 309.24 KB (316,664 bytes) 2008-04-05 23:11superantispyware.exe c:program filessuperantispywaresuperantispyware.exe 2580 8 200 1380 2009-02-02 17:42 4.1.0.1046 1.44 MB (1,510,640 bytes) 2008-05-13 12:43svchost.exe c:windowssystem32svchost.exe 808 8 200 1380 2009-02-02 17:41 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23svchost.exe c:windowssystem32svchost.exe 876 8 200 1380 2009-02-02 17:41 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23svchost.exe c:windowssystem32svchost.exe 928 8 200 1380 2009-02-02 17:41 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23svchost.exe c:windowssystem32svchost.exe 1000 8 200 1380 2009-02-02 17:41 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23svchost.exe c:windowssystem32svchost.exe 1060 8 200 1380 2009-02-02 17:41 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23s

Darkko

02-04-2009, 09:20 PM

vchost.exe c:windowssystem32svchost.exe 1104 8 200 1380 2009-02-02 17:41 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23svchost.exe c:windowssystem32svchost.exe 1284 8 200 1380 2009-02-02 17:41 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23svchost.exe c:windowssystem32svchost.exe 1520 8 200 1380 2009-02-02 17:41 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23svchost.exe c:windowssystem32svchost.exe 1800 8 200 1380 2009-02-02 17:42 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23svchost.exe c:windowssystem32svchost.exe 560 8 200 1380 2009-02-02 17:42 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23svchost.exe c:windowssystem32svchost.exe 2068 8 200 1380 2009-02-02 17:42 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23svchost.exe c:windowssystem32svchost.exe 2108 8 200 1380 2009-02-02 17:42 6.0.6001.18000 21.00 KB (21,504 bytes) 2008-01-20 19:23system Not Available 4 8 Not Available Not Available 2009-02-02 17:41 Not Available Not Available Not Availablesystem idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Availabletaskeng.exe c:windowssystem32taskeng.exe 708 6 200 1380 2009-02-02 17:42 6.0.6001.18000 165.50 KB (169,472 bytes) 2008-01-20 19:24taskeng.exe c:windowssystem32taskeng.exe 3816 8 200 1380 2009-02-02 17:42 6.0.6001.18000 165.50 KB (169,472 bytes) 2008-01-20 19:24winampa.exe c:program fileswinampwinampa.exe 288 8 200 1380 2009-02-02 17:42 Not Available 35.50 KB (36,352 bytes) 2008-08-03 17:02wininit.exe c:windowssystem32wininit.exe 540 13 200 1380 2009-02-02 17:41 6.0.6001.18000 94.50 KB (96,768 bytes) 2008-01-20 19:23winlogon.exe c:windowssystem32winlogon.exe 792 13 200 1380 2009-02-02 17:41 6.0.6001.18000 307.50 KB (314,880 bytes) 2008-01-20 19:24winmail.exe c:program fileswindows mailwinmail.exe 4680 8 1688 2868 2009-02-04 16:32 6.0.6001.18000 388.00 KB (397,312 bytes) 2008-01-20 19:23wmiprvse.exe c:windowssystem32wbemwmiprvse.exe 4248 8 200 1380 2009-02-04 16:56 6.0.6001.18000 239.50 KB (245,248 bytes) 2008-01-20 19:24wmiprvse.exe c:windowssystem32wbemwmiprvse.exe 4492 8 200 1380 2009-02-04 17:16 6.0.6001.18000 239.50 KB (245,248 bytes) 2008-01-20 19:24zraidtray.exe c:program filesmarvell61xxtrayzraidtray.exe 2540 8 200 1380 2009-02-02 17:42 1.2.0.11 504.00 KB (516,096 bytes) 2007-06-12 12:54

Darkko

02-04-2009, 09:22 PM

Ok I hope that will give you some insight.The running tasks was posted with eq2 running and while I was making these posts so there is a few more processes running that I normally run when I game.

TSR-DanielH

02-05-2009, 04:35 PM

Greetings,You have quite a few running tasks there and it's possible that a one of those may be conflicting. Let's try disabling most of those programs temporarily to see if the issue persists.To disable background programs:1. Select the START button.2. Select RUN, then type in "msconfig" (for Vista, type msconfig in the search bar at the bottom of the Start Menu)3. Press OK4. Select the STARTUP tab.5. In the list, uncheck all boxes EXCEPT for SCANREGISTRY and SYSTEM TRAY. If you use Windows XP, please note that SCANREGISTRY and SYSTEM TRAY will not be listed - just uncheck the entire list.6. Hit apply and then OK. Restart the computer and try the game again.Besides that, make sure these programs are completely disabled as well:AVG antivirusSpybotsuperantispywareIf there is a conflict then those programs seem like the most likely culprits.

Darkko

02-08-2009, 12:17 AM

I have done as you suggested and the game has continued to crash as it did before.AS I have already mentioned I ran eq2 on this exact pc running all of these exact processes for 8 months before you released TSO. The first day I started playing TSO was the first day it started doing this, just like the dozens of other people I have talked to that have told me the same thing.TSO has caused a problem with tons of users and we need some help.If you have any other ideas I would be glad to try them out.

Draxknor

02-20-2009, 12:01 AM

Still crashing as of today Feb. 18th.. with AVG off

Draxknor

02-28-2009, 07:17 PM

Crashed:Saturday Feb 28th... 10.10 PST - Running around in Moors.. nothing specialSaturday Feb 28th... 14.15 PST - Just gated into guild hall and opened the broker

Draxknor

03-01-2009, 09:03 PM

I dont have a real dual core but DxDiag sees it as a dual core... So I checked the box for multi cores and rebooted and I didnt crash today so far...