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Unread 02-03-2009, 01:00 AM   #1
Darkko

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I am at the end of my rope here, ever since TSO launched my pc started random crashing with a pure virtual function call error. I have tried all of the fixes that you have suggested for the numerous other ppl who have had this problem(hard to find I might add).

But none have made a bit of difference.

I am still crashing 2, 3 4 and more times a night.

Do I have to give up the game? Its crazy how a game that worked fine can become so broken.

I am running Vista 32 bit With an AMD Quad core processor, 4 gigs, and a an ATI 3870 X 2.

Any help would be more than appreciated.

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Unread 02-03-2009, 01:05 AM   #2
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System Information------------------Time of this report: 2/2/2009, 21:02:01       Machine name:    Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)           Language: English (Regional Setting: English)System Manufacturer: System manufacturer       System Model: System Product Name               BIOS: BIOS Date: 11/26/07 Ver: 08.00.14          Processor: AMD Phenom(tm) 9500 Quad-Core Processor (4 CPUs), ~2.2GHz             Memory: 3070MB RAM          Page File: 2388MB used, 3988MB available        Windows Dir: C:Windows    DirectX Version: DirectX 10DX Setup Parameters: Not found     DxDiag Version: 6.00.6001.18000 32bit Unicode------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.          Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)---------------Display Devices---------------        Card name: ATI Radeon HD 3870 X2     Manufacturer: ATI Technologies Inc.        Chip type: ATI Radeon Graphics Processor (0x950F)         DAC type: Internal DAC(400MHz)       Device Key: EnumPCIVEN_1002&DEV_950F&SUBSYS_25421002&REV_00   Display Memory: 1787 MB Dedicated Memory: 507 MB    Shared Memory: 1279 MB     Current Mode: 1280 x 1024 (32 bit) (60Hz)          Monitor: ViewSonic VX922      Driver Name: atidxx32.dll,atidxx64,atiumdag.dll,atiumdva.cap,at iumd64,atiumd6a,atitmm64   Driver Version: 7.15.0010.0163 (English)      DDI Version: 10.1Driver Attributes: Final Retail Driver Date/Size: 12/1/2008 13:35:27, 2340352 bytes      WHQL Logo'd: n/a  WHQL Date Stamp: n/aDevice Identifier: {D7B71EE2-D64F-11CF-C471-4805A1C2CA35}        Vendor ID: 0x1002        Device ID: 0x950F        SubSys ID: 0x25421002      Revision ID: 0x0000      Revision ID: 0x0000      Video Accel: ModeMPEG2_A ModeMPEG2_C  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY      DDraw Status: Enabled       D3D Status: Enabled       AGP Status: Enabled-------------Sound Devices-------------            Description: Speakers (SoundMAX Integrated Digital HD Audio) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_11D4&DEV_198B&SUBSYS_1043829B&REV_1004        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: ADIHdAud.sys         Driver Version: 6.10.0001.6260 (English)      Driver Attributes: Final Retail            WHQL Logo'd: n/a          Date and Size: 7/18/2007 21:16:14, 342528 bytes            Other Files:         Driver Provider: AnalogDevices         HW Accel Level: Basic              Cap Flags: 0x0    Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No            Description: Digital Output Device (HDMI) (2- High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1000        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: HdAudio.sys         Driver Version: 6.00.5840.16387 (English)      Driver Attributes: Final Retail            WHQL Logo'd: n/a          Date and Size: 11/2/2006 00:36:49, 235520 bytes            Other Files:         Driver Provider: Microsoft         HW Accel Level: Basic              Cap Flags: 0x0    Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No            Description: SPDIF Interface (SoundMAX Integrated Digital HD Audio) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_11D4&DEV_198B&SUBSYS_1043829B&REV_1004        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: ADIHdAud.sys         Driver Version: 6.10.0001.6260 (English)      Driver Attributes: Final Retail            WHQL Logo'd: n/a          Date and Size: 7/18/2007 21:16:14, 342528 bytes            Other Files:         Driver Provider: AnalogDevices         HW Accel Level: Basic              Cap Flags: 0x0    Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices---------------------            Description: Microphone (SoundMAX Integrated Digital HD Audio)  Default Sound Capture: Yes  Default Voice Capture: Yes            Driver Name: ADIHdAud.sys         Driver Version: 6.10.0001.6260 (English)      Driver Attributes: Final Retail          Date and Size: 7/18/2007 21:16:14, 342528 bytes              Cap Flags: 0x0           Format Flags: 0x0            Description: Line In (SoundMAX Integrated Digital HD Audio)  Default Sound Capture: No  Default Voice Capture: No            Driver Name: ADIHdAud.sys         Driver Version: 6.10.0001.6260 (English)      Driver Attributes: Final Retail          Date and Size: 7/18/2007 21:16:14, 342528 bytes              Cap Flags: 0x0           Format Flags: 0x0-------------------DirectInput Devices-------------------      Device Name: Mouse         Attached: 1    Controller ID: n/aVendor/Product ID: n/a        FF Driver: n/a      Device Name: Keyboard         Attached: 1    Controller ID: n/aVendor/Product ID: n/a        FF Driver: n/a      Device Name: Logitech USB Keyboard         Attached: 1    Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC30A        FF Driver: n/a      Device Name: Logitech USB Keyboard         Attached: 1    Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC30A        FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x1002, 0x4387| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 1/20/2008 19:23:03, 194560 bytes| Driver: usbd.sys, 1/20/2008 19:23:03, 5888 bytes

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Unread 02-04-2009, 04:19 PM   #3
Darkko

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I am feeling a bit left out here.....

Pretty much every post made since I put this up has been anwsered  but a TSR whats up with my issue?

Is this unfixable? Do I serioulsy need to give up on the game I have played for 4 years because it won't run on a decent computer. I know I am not the only one this is happening to there are 3 or 4 more in my small guild alone.

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Unread 02-04-2009, 04:31 PM   #4
TSR-DanielH

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Greetings,

Sadly, I don't see anything that stands out in the information you provided.  Sometimes this error can be caused by a corrupted C++ library, so you'll probably want to download/install the following file:

http://www.microsoft.com/downloads/...&displaylang=en

If the crash persists, then you'll probably want to submit some more information.  I'm looking for the Error reporting and running tasks sections of the MSinfo specifically.

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Unread 02-04-2009, 08:43 PM   #5
Darkko

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I do appreciate the reply, I have already installed that product but I will reinstall and I will see if I can post the error messages you have requested.

It seems odd to me that a game that ran perfectly stable for 7 months on this pc all of a sudden became the poster child for crashing with one update, and there is no anwser for a fix.

Again thanks for looking and I will get you more info.

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Unread 02-04-2009, 09:16 PM   #6
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2009-01-15 23:54    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x4967dec4, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x4967dec4, exception code 0xc0000005, fault offset 0x006a9a8d, process id 0x1edc, application start time 0x01c977626d9083ba.

2009-01-15 23:55    Windows Error Reporting    Fault bucket 1098768848, type 1 Event Name: APPCRASH Response: None Cab Id: 0 Problem signature: P1: EverQuest2.exe P2: 1.0.0.1 P3: 4967dec4 P4: EverQuest2.exe P5: 1.0.0.1 P6: 4967dec4 P7: c0000005 P8: 006a9a8d P9: P10: Attached files: C:UsersKeithAppDataLocalTempWER8BBF.tmp.ve rsion.txt These files may be available here: C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport1c43af17

2009-01-21 03:54    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x4971291a, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x4971291a, exception code 0xc0000005, fault offset 0x00018a54, process id 0x1f2c, application start time 0x01c97b755383dcce.

2009-01-21 07:48    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x4971291a, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000005, fault offset 0x00043387, process id 0x1984, application start time 0x01c97b7c1594fcde.

2009-01-22 03:26    Windows Error Reporting    Fault bucket 1108604440, type 1 Event Name: APPCRASH Response: None Cab Id: 0 Problem signature: P1: EverQuest2.exe P2: 1.0.0.1 P3: 4971291a P4: ntdll.dll P5: 6.0.6001.18000 P6: 4791a7a6 P7: c0000005 P8: 00043387 P9: P10: Attached files: C:UsersKeithAppDataLocalTempWERF943.tmp.ve rsion.txt These files may be available here: C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport19fadfa1

2009-01-24 04:56    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, exception code 0xc0000005, fault offset 0x00018a54, process id 0x1514, application start time 0x01c97dd029677a2a.

2009-01-24 04:56    Windows Error Reporting    Fault bucket 1111427715, type 1 Event Name: APPCRASH Response: None Cab Id: 0 Problem signature: P1: EverQuest2.exe P2: 1.0.0.1 P3: 497669a2 P4: EverQuest2.exe P5: 1.0.0.1 P6: 497669a2 P7: c0000005 P8: 00018a54 P9: P10: Attached files: C:UsersKeithAppDataLocalTempWERA40D.tmp.ve rsion.txt These files may be available here: C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport0d8cb80a

2009-01-25 02:47    Windows Error Reporting    Fault bucket 266972039, type 5 Event Name: AppHangB1 Response: None Cab Id: 0 Problem signature: P1: soffice.BIN P2: 2.3.9307.500 P3: 48347b3b P4: 8fbc P5: 0 P6: P7: P8: P9: P10: Attached files: C:UsersKeithAppDataLocalTempWER49D6.tmp.ve rsion.txt These files may be available here: C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport064060cf

2009-01-25 02:47    Application Hang    The program soffice.BIN version 2.3.9307.500 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 730 Start Time: 01c97dcfdbbb891a Termination Time: 7

2009-01-25 18:13    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, exception code 0xc0000005, fault offset 0x00018a54, process id 0x173c, application start time 0x01c97f10db05ae5a.

2009-01-25 19:57    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, exception code 0xc0000005, fault offset 0x00018a54, process id 0x10e4, application start time 0x01c97f18c4f1454a.

2009-01-28 02:48    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, exception code 0xc0000005, fault offset 0x00018a54, process id 0x880, application start time 0x01c980e991c262da.

2009-01-28 02:49    Windows Error Reporting    Fault bucket 1111427715, type 1 Event Name: APPCRASH Response: None Cab Id: 0 Problem signature: P1: EverQuest2.exe P2: 1.0.0.1 P3: 497669a2 P4: EverQuest2.exe P5: 1.0.0.1 P6: 497669a2 P7: c0000005 P8: 00018a54 P9: P10: Attached files: C:UsersKeithAppDataLocalTempWER32AF.tmp.ve rsion.txt These files may be available here: C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport0371466d

2009-01-28 05:08    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497669a2, exception code 0xc0000005, fault offset 0x00018a54, process id 0xbb4, application start time 0x01c980f32279d89a.

2009-01-30 02:19    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x00018a54, process id 0x93c4, application start time 0x01c9827c632bdb80.

2009-01-30 02:40    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module ortp.dll, version 2.1.3010.4614, time stamp 0x48738753, exception code 0xc0000096, fault offset 0x000128c9, process id 0x95d8, application start time 0x01c982813afd80f0.

2009-01-30 02:40    Windows Error Reporting    Fault bucket 1121888991, type 1 Event Name: APPCRASH Response: None Cab Id: 0 Problem signature: P1: EverQuest2.exe P2: 1.0.0.1 P3: 497f6e40 P4: ortp.dll P5: 2.1.3010.4614 P6: 48738753 P7: c0000096 P8: 000128c9 P9: P10: Attached files: C:UsersKeithAppDataLocalTempWER4353.tmp.ve rsion.txt These files may be available here: C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport02f6583a

2009-01-30 03:08    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module ortp.dll, version 2.1.3010.4614, time stamp 0x48738753, exception code 0xc0000096, fault offset 0x000128c9, process id 0x8c70, application start time 0x01c98284355ad140.

2009-01-30 03:08    Windows Error Reporting    Fault bucket 1121888991, type 1 Event Name: APPCRASH Response: None Cab Id: 0 Problem signature: P1: EverQuest2.exe P2: 1.0.0.1 P3: 497f6e40 P4: ortp.dll P5: 2.1.3010.4614 P6: 48738753 P7: c0000096 P8: 000128c9 P9: P10: Attached files: C:UsersKeithAppDataLocalTempWER91F0.tmp.ve rsion.txt These files may be available here: C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport8b07a4f3

2009-01-30 05:44    Windows Error Reporting    Fault bucket 0xD1_USBPORT!USBPORT_Core_UsbDoneDpc_Worker+3d1, type 0 Event Name: BlueScreen Response: http://oca.microsoft.com/resredir.a... Cab Id: 0 Problem signature: P1: P2: P3: P4: P5: P6: P7: P8: P9: P10: Attached files: C:WindowsMinidumpMini012909-01.dmp C:WindowsTEMPWER-62369-0.sysdata.xml C:WindowsTEMPWER4DF0.tmp.version.tx t These files may be available here: C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport0df5896a

2009-01-31 06:21    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x006aa797, process id 0x74a0, application start time 0x01c9834a56cda943.

2009-01-31 22:32    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x00018a54, process id 0x19f0, application start time 0x01c983d2f86821e7.

2009-01-31 22:32    Windows Error Reporting    Fault bucket 1119742791, type 1 Event Name: APPCRASH Response: None Cab Id: 0 Problem signature: P1: EverQuest2.exe P2: 1.0.0.1 P3: 497f6e40 P4: EverQuest2.exe P5: 1.0.0.1 P6: 497f6e40 P7: c0000005 P8: 00018a54 P9: P10: Attached files: C:UsersKeithAppDataLocalTempWER7E2A.tmp.ve rsion.txt These files may be available here: C:UsersKeithAppDataLocalMicrosoftWindowsWER ReportArchiveReport1dbf937e

2009-02-02 02:43    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x00018a54, process id 0x338, application start time 0x01c984d9fa1f6c7f.

2009-02-03 03:47    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x00018a54, process id 0xe34, application start time 0x01c985a35fe30125.

2009-02-03 06:23    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module ortp.dll, version 2.1.3010.4614, time stamp 0x48738753, exception code 0xc0000096, fault offset 0x000128c9, process id 0xe34, application start time 0x01c985b295afcf45.

2009-02-04 05:55    Application Error    Faulting application EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, faulting module EverQuest2.exe, version 1.0.0.1, time stamp 0x497f6e40, exception code 0xc0000005, fault offset 0x00018a54, process id 0x15bc, application start time 0x01c9866a8a96c4c5.

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Unread 02-04-2009, 09:20 PM   #7
Darkko

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aacenter.exe    c:program filesasusaasp1.00.33aacenter.exe    3924    6    200    1380    2009-02-02 17:42    0.1.0.33    589.50 KB (603,648 bytes)    2007-05-24 08:32

aeadisrv.exe    c:windowssystem32aeadisrv.exe    1236    8    200    1380    2009-02-02 17:42    1.0.32.7    84.00 KB (86,016 bytes)    2008-04-05 17:50

applemobiledeviceservice.exe    c:program filescommon filesapplemobile device supportbinapplemobiledeviceservice.exe    1516    8    200    1380    2009-02-02 17:42    2.12.33.0    129.32 KB (132,424 bytes)    2008-11-07 14:28

ati2evxx.exe    c:windowssystem32ati2evxx.exe    976    8    200    1380    2009-02-02 17:41    6.14.10.4213    704.00 KB (720,896 bytes)    2008-12-01 13:44

ati2evxx.exe    c:windowssystem32ati2evxx.exe    1488    8    200    1380    2009-02-02 17:41    6.14.10.4213    704.00 KB (720,896 bytes)    2008-12-01 13:44

audiodg.exe    Not Available    1180    8    Not Available    Not Available    2009-02-02 17:41    Not Available    Not Available    Not Available

avgcsrvx.exe    c:program filesavgavg8avgcsrvx.exe    2744    8    200    1380    2009-02-02 17:42    8.0.0.223    671.77 KB (687,896 bytes)    2009-01-31 16:47

avgcsrvx.exe    c:program filesavgavg8avgcsrvx.exe    3284    8    200    1380    2009-02-02 17:42    8.0.0.223    671.77 KB (687,896 bytes)    2009-01-31 16:47

avgemc.exe    c:progra~1avgavg8avgemc.exe    2688    8    200    1380    2009-02-02 17:42    8.0.0.223    882.77 KB (903,960 bytes)    2008-05-29 22:50

avgnsx.exe    c:progra~1avgavg8avgnsx.exe    3716    8    200    1380    2009-02-02 17:47    8.0.0.232    578.25 KB (592,128 bytes)    2009-01-31 16:47

avgrsx.exe    c:progra~1avgavg8avgrsx.exe    2704    8    200    1380    2009-02-02 17:42    8.0.0.223    472.77 KB (484,120 bytes)    2008-05-29 22:50

avgtray.exe    c:program filesavgavg8avgtray.exe    644    8    200    1380    2009-02-02 17:42    8.0.0.223    1.53 MB (1,601,304 bytes)    2008-05-29 22:50

avgwdsvc.exe    c:progra~1avgavg8avgwdsvc.exe    1664    8    200    1380    2009-02-02 17:42    8.0.0.223    291.27 KB (298,264 bytes)    2008-05-29 22:50

ccc.exe    c:program filesati technologiesati.acecore-staticccc.exe    5472    8    200    1380    2009-02-02 17:43    2.0.0.0    48.00 KB (49,152 bytes)    2008-09-02 12:40

conime.exe    c:windowssystem32conime.exe    1384    8    200    1380    2009-02-02 17:47    6.0.6001.18000    67.50KB (69,120 bytes)    2008-01-20 19:24

csrss.exe    c:windowssystem32csrss.exe    460    13    200    1380    2009-02-02 17:41    6.0.6001.18000    6.00 KB (6,144 bytes)    2008-01-20 19:24

csrss.exe    c:windowssystem32csrss.exe    552    13    200    1380    2009-02-02 17:41    6.0.6001.18000    6.00 KB (6,144 bytes)    2008-01-20 19:24

dwm.exe    c:windowssystem32dwm.exe    3756    13    51200    2097088    2009-02-02 17:42    6.0.6001.18000    80.00 KB (81,920 bytes)    2008-01-20 19:24

e_fatiaca.exe    c:windowssystem32spooldriversw32x863e_fatiaca.exe     12    8    200    1380    2009-02-02 17:42    5.0.0.0    175.00 KB (179,200 bytes)    2008-06-03 17:44

everquest2.exe    c:program filessonyeverquest iieverquest2.exe    4200    8    200    1380    2009-02-04 16:49    1.0.0.1    13.68 MB (14,344,192 bytes)    2008-04-06 18:26

explorer.exe    c:windowsexplorer.exe    3780    8    200    1380    2009-02-02 17:42    6.0.6001.18164    2.79 MB (2,927,104 bytes)    2008-12-11 15:28

firefox.exe    c:program filesmozilla firefoxfirefox.exe    5724    8    200    1380    2009-02-04 16:49    1.9.0.3306    300.49 KB (307,704 bytes)    2008-04-05 22:14

googletoolbarnotifier.exe    c:program filesgooglegoogletoolbarnotifier1.2.1128.5462googl etoolbarnotifier.exe    3320    8    200    1380    2009-02-02 17:42    1.2.1128.5462    167.43 KB (171,448 bytes)    2008-04-12 14:20i

podservice.exe    c:program filesipodbinipodservice.exe    4412    8    200    1380    2009-02-02 17:42    8.0.2.20    524.29 KB (536,872 bytes)    2009-01-06 13:06i

tuneshelper.exe    c:program filesitunesituneshelper.exe    2880    8    200    1380    2009-02-02 17:42    8.0.2.20    283.29 KB (290,088 bytes)    2009-01-06 13:06

jusched.exe    c:program filesjavajre1.6.0_07binjusched.exe    2056    8    200    1380    2009-02-02 17:42    6.0.70.6    141.39 KB (144,784 bytes)    2008-08-10 13:22

khalmnpr.exe    c:program filescommon fileslogishrdkhal2khalmnpr.exe    3876    8    200    1380    2009-02-02 17:42    4.60.42.0    74.52 KB (76,304 bytes)    2008-05-02 02:40l

ogitechdesktopmessenger.exe    c:program fileslogitechdesktop messenger8876480programlogitechdesktopmessenger.ex e    3416    8    1024    5120    2009-02-02 17:42    2.56.102.0    89.30 KB (91,440 bytes)    2008-05-24 12:53l

sass.exe    c:windowssystem32lsass.exe    608    9    200    1380    2009-02-02 17:41    6.0.6001.18000    9.50 KB (9,728 bytes)    2008-01-20 19:24

lsm.exe    c:windowssystem32lsm.exe    620    8    200    1380    2009-02-02 17:41    6.0.6001.18000    224.50 KB (229,888 bytes)    2008-01-20 19:23

mdnsresponder.exe    c:program filesbonjourmdnsresponder.exe    1836    8    200    1380    2009-02-02 17:42    1.0.5.11    233.29 KB (238,888 bytes)    2008-08-29 11:18

mobsync.exe    c:windowssystem32mobsync.exe    748    8    200    1380    2009-02-02 17:44    6.0.6001.18000    93.50 KB (95,744 bytes)    2008-01-20 19:23

mom.exe    c:program filesati technologiesati.acecore-staticmom.exe    2616    8    200    1380    2009-02-02 17:42    2.0.0.0    48.00 KB (49,152 bytes)    2008-09-02 12:48

msinfo32.exe    c:windowssystem32msinfo32.exe    5044    8    200    1380    2009-02-04 17:10    6.0.6001.18000    398.50 KB (408,064 bytes)    2008-01-20 19:25

msnmsgr.exe    c:program fileswindows livemessengermsnmsgr.exe    3268    8    200    1380    2009-02-02 17:42    8.5.1302.1018    5.46 MB (5,724,184 bytes)    2007-10-18 09:34

mvraidsvc.exe    c:program filesmarvell61xxsvcmvraidsvc.exe    292    8    200    1380    2009-02-02 17:42    1.0.0.11    60.00 KB (61,440 bytes)    2007-06-12 12:54

notepad.exe    c:windowssystem32notepad.exe    6000    8    200    1380    2009-02-04 17:07    6.0.6001.18000    147.50 KB (151,040 bytes)    2008-01-20 19:24

pnkbstra.exe    c:windowssystem32pnkbstra.exe    1252    8    200    1380    2009-02-02 17:42    Not Available    65.30 KB (66,872 bytes)    2008-04-11 14:33

sdwinsec.exe    c:program filesspybot - search & destroysdwinsec.exe    2328    8    200    1380    2009-02-02 17:42    1.0.0.11    791.33 KB (810,320 bytes)    2008-05-29 21:09

searchindexer.exe    c:windowssystem32searchindexer.exe    2148    8    200    1380    2009-02-02 17:42    7.0.6001.16503    429.50 KB (439,808 bytes)    2008-08-21 03:00

services.exe    c:windowssystem32services.exe    592    9    200    1380    2009-02-02 17:41    6.0.6001.18000    272.50 KB (279,040 bytes)    2008-01-20 19:24

setpoint.exe    c:program fileslogitechsetpointsetpoint.exe    1168    8    200    1380    2009-02-02 17:42    4.60.122.0    786.52 KB (805,392 bytes)    2008-09-22 07:41

sidebar.exe    c:program fileswindows sidebarsidebar.exe    2944    8    200    1380    2009-02-02 17:42    6.0.6001.18000    1.18 MB (1,233,920 bytes)    2008-01-20 19:23

slsvc.exe    c:windowssystem32slsvc.exe    1244    8    200    1380    2009-02-02 17:41    6.0.6001.18000    2.50 MB (2,623,488 bytes)    2008-01-20 19:25

smax4pnp.exe    c:program filesanalog devicescoresmax4pnp.exe    4024    8    200    1380    2009-02-02 17:42    6.1.32.130    1.20 MB (1,261,568 bytes)    2008-04-05 17:50

smss.exe    Not Available    392    11    200    1380    2009-02-02 17:41    Not Available    Not Available    Not Available

soffice.bin    c:program filesopenoffice.org 2.4programsoffice.bin    3708    8    200    1380    2009-02-02 17:42    2.3.9307.500    2.46 MB (2,580,480 bytes)    2008-05-29 22:43

soffice.exe    c:program filesopenoffice.org 2.4programsoffice.exe    4008    8    200    1380    2009-02-02 17:42    2.3.9307.500    2.25 MB (2,363,392 bytes)    2008-05-29 22:43

soundtray.exe    c:program filesanalog devicessoundmaxsoundtray.exe    4044    8    200    1380    2009-02-02 17:42    1.0.0.17    48.00 KB (49,152 bytes)    2008-04-05 17:50

spoolsv.exe    c:windowssystem32spoolsv.exe    1776    8    200    1380    2009-02-02 17:41    6.0.6001.18000    123.00 KB (125,952 bytes)    2008-01-20 19:24

steam.exe    c:program filessteamsteam.exe    3300    8    200    1380    2009-02-02 17:42    1.0.0.0    1.34 MB (1,410,296 bytes)    2007-09-12 15:15

steamservice.exe    c:program filescommon filessteamsteamservice.exe    3364    8    200    1380    2009-02-02 17:47    1.0.0.1    309.24 KB (316,664 bytes)    2008-04-05 23:11

superantispyware.exe    c:program filessuperantispywaresuperantispyware.exe    2580    8    200    1380    2009-02-02 17:42    4.1.0.1046    1.44 MB (1,510,640 bytes)    2008-05-13 12:43s

vchost.exe    c:windowssystem32svchost.exe    808    8    200    1380    2009-02-02 17:41    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23

svchost.exe    c:windowssystem32svchost.exe    876    8    200    1380    2009-02-02 17:41    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23

svchost.exe    c:windowssystem32svchost.exe    928    8    200    1380    2009-02-02 17:41    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23

svchost.exe    c:windowssystem32svchost.exe    1000    8    200    1380    2009-02-02 17:41    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23

svchost.exe    c:windowssystem32svchost.exe    1060    8    200    1380    2009-02-02 17:41    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23s

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Unread 02-04-2009, 09:20 PM   #8
Darkko

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vchost.exe    c:windowssystem32svchost.exe    1104    8    200    1380    2009-02-02 17:41    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23

svchost.exe    c:windowssystem32svchost.exe    1284    8    200    1380    2009-02-02 17:41    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23s

vchost.exe    c:windowssystem32svchost.exe    1520    8    200    1380    2009-02-02 17:41    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23s

vchost.exe    c:windowssystem32svchost.exe    1800    8    200    1380    2009-02-02 17:42    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23

svchost.exe    c:windowssystem32svchost.exe    560    8    200    1380    2009-02-02 17:42    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23

svchost.exe    c:windowssystem32svchost.exe    2068    8    200    1380    2009-02-02 17:42    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23

svchost.exe    c:windowssystem32svchost.exe    2108    8    200    1380    2009-02-02 17:42    6.0.6001.18000    21.00 KB (21,504 bytes)    2008-01-20 19:23system    Not Available    4    8    Not Available    Not Available    2009-02-02 17:41    Not Available    Not Available    Not Available

system idle process    Not Available    0    0    Not Available    Not Available    Not Available    Not Available    Not Available    Not Available

taskeng.exe    c:windowssystem32taskeng.exe    708    6    200    1380    2009-02-02 17:42    6.0.6001.18000    165.50 KB (169,472 bytes)    2008-01-20 19:24

taskeng.exe    c:windowssystem32taskeng.exe    3816    8    200    1380    2009-02-02 17:42    6.0.6001.18000    165.50 KB (169,472 bytes)    2008-01-20 19:24

winampa.exe    c:program fileswinampwinampa.exe    288    8    200    1380    2009-02-02 17:42    Not Available    35.50 KB (36,352 bytes)    2008-08-03 17:02

wininit.exe    c:windowssystem32wininit.exe    540    13    200    1380    2009-02-02 17:41    6.0.6001.18000    94.50 KB (96,768 bytes)    2008-01-20 19:23

winlogon.exe    c:windowssystem32winlogon.exe    792    13    200    1380    2009-02-02 17:41    6.0.6001.18000    307.50 KB (314,880 bytes)    2008-01-20 19:24

winmail.exe    c:program fileswindows mailwinmail.exe    4680    8    1688    2868    2009-02-04 16:32    6.0.6001.18000    388.00 KB (397,312 bytes)    2008-01-20 19:23

wmiprvse.exe    c:windowssystem32wbemwmiprvse.exe    4248    8    200    1380    2009-02-04 16:56    6.0.6001.18000    239.50 KB (245,248 bytes)    2008-01-20 19:24

wmiprvse.exe    c:windowssystem32wbemwmiprvse.exe    4492    8    200    1380    2009-02-04 17:16    6.0.6001.18000    239.50 KB (245,248 bytes)    2008-01-20 19:24

zraidtray.exe    c:program filesmarvell61xxtrayzraidtray.exe    2540    8    200    1380    2009-02-02 17:42    1.2.0.11    504.00 KB (516,096 bytes)    2007-06-12 12:54

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Unread 02-04-2009, 09:22 PM   #9
Darkko

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Ok I hope that will give you some insight.

The running tasks was posted with eq2 running and while I was making these posts so there is a few more processes running that I normally run when I game.

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Unread 02-05-2009, 04:35 PM   #10
TSR-DanielH

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Greetings,

You have quite a few running tasks there and it's possible that a one of those may be conflicting.  Let's try disabling most of those programs temporarily to see if the issue persists.

To disable background programs:1. Select the START button.2. Select RUN, then type in "msconfig" (for Vista, type msconfig in the search bar at the bottom of the Start Menu)3. Press OK4. Select the STARTUP tab.5. In the list, uncheck all boxes EXCEPT for SCANREGISTRY and SYSTEM TRAY. If you use Windows XP, please note that SCANREGISTRY and SYSTEM TRAY will not be listed - just uncheck the entire list.6. Hit apply and then OK. Restart the computer and try the game again.

Besides that, make sure these programs are completely disabled as well:

AVG antivirusSpybotsuperantispyware

If there is a conflict then those programs seem like the most likely culprits.

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Unread 02-08-2009, 12:17 AM   #11
Darkko

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I have done as you suggested and the game has continued to crash as it did before.

AS I have already mentioned I ran eq2 on this exact pc running all of these exact processes for 8 months before you released TSO. The first day I started playing TSO was the first day it started doing this, just like the dozens of other people I have talked to that have told me the same thing.

TSO has caused a problem with tons of users and we need some help.

If you have any other ideas I would be glad to try them out.

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Unread 02-20-2009, 12:01 AM   #12
Draxknor

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Still crashing as of today Feb. 18th.. with AVG off

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Unread 02-28-2009, 07:17 PM   #13
Draxknor

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Crashed:

Saturday Feb 28th... 10.10 PST - Running around in Moors.. nothing special

Saturday Feb 28th... 14.15 PST - Just gated into guild hall and opened the broker

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Unread 03-01-2009, 09:03 PM   #14
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I dont have a real dual core but DxDiag sees it as a dual core... So I checked the box for multi cores and rebooted and I didnt crash today so far...

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