can't acess game [Archive] - EQ2 Forum Archive @ EQ2Wire

Silena

06-19-2007, 05:24 PM

tha The last 3 times that I tried to play EQ2, I received this message. : “the application out of memory when requesting 112672 btys limit 512Mb. This application requested the run time to terminate in an unusual way contact the application support team” I am playing in Neriak, on Butcherblock with a new character. I am stuck in Neriak & can’t access the game to get my character out. I tried to access help through the sign in port of the game but I received this message “ there is a problem with the web sites security certificate”. Windows IP Configuration Host Name . . . . . . . . . . . . : waldie Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : nycap.rr.comEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : nycap.rr.com Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-07-E9-59-E8-40 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.101 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 192.168.0.1 Lease Obtained. . . . . . . . . . : Friday, June 15, 2007 12:30:39 PM Lease Expires . . . . . . . . . . : Friday, June 15, 2007 3:30:39 PMt I tried Unable to resolve target system name guk.everquest2.Tracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 6 ms 5 ms 5 ms 10.194.192.1 3 7 ms 6 ms 5 ms gig1-2.albynyhmn-rtr02.nyroc.rr.com [24.29.36.113] 4 7 ms 7 ms 14 ms gig5-0-8.albynywav-rtr02.nyroc.rr.com [24.29.37.13] 5 16 ms 16 ms 16 ms rdc-24-24-7-70.nyroc.rr.com [24.24.7.70] 6 22 ms 21 ms 21 ms te-3-1.car2.Cleveland1.Level3.net [4.78.59.45] 7 22 ms 21 ms 23 ms ae-11-11.car1.Cleveland1.Level3.net [4.69.132.197] 8 30 ms 35 ms 35 ms ae-4-4.ebr1.Washington1.Level3.net [4.69.132.194] 9 42 ms 53 ms 54 ms ae-2.ebr3.Atlanta2.Level3.net [4.69.132.85] 10 64 ms 67 ms 72 ms ae-7.ebr2.Dallas1.Level3.net [4.69.134.21] 11 61 ms 61 ms 61 ms ae-2-52.bbr2.Dallas1.Level3.net [4.68.122.33] 12 89 ms 92 ms 90 ms as-0-0.mp2.SanDiego1.Level3.net [4.68.128.149] 13 88 ms 90 ms 89 ms so-10-0.hsa1.SanDiego1.Level3.net [4.68.113.38] 14 93 ms 90 ms 91 ms vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] 15 90 ms 92 ms 90 ms vl831.sdkollsw-1.sonyonline.net [64.37.144.82] 16 89 ms 90 ms 89 ms sdkeq2-01-01.everquest2.com [199.108.12.33] to play EQ2, I received this message. : “the application out of memory when

Silena

06-19-2007, 05:47 PM

please wait do not have all the redst of the info up yet, have to run an errand

Silena

06-21-2007, 05:23 PM

The last 3 times that I tried to play EQ2, I received this message. : "the application out of memory when requesting 112672 btys limit 512Mb. This application requested the run time to terminate in an unusual way contact the application support team" I am playing in Neriak, on Butcherblock with a new character. I am stuck in Neriak & can't access the game to get my character out. I tried to access help through the sign in port of the game but I received this message " there is a problem with the web sites security certificate".Windows IP Configuration Host Name . . . . . . . . . . . . : waldie Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : nycap.rr.comEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : nycap.rr.com Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-07-E9-59-E8-40 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.101 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 192.168.0.1 Lease Obtained. . . . . . . . . . : Friday, June 15, 2007 12:30:39 PM Lease Expires . . . . . . . . . . : Friday, June 15, 2007 3:30:39 PMWindows IP Configuration Host Name . . . . . . . . . . . . : waldie Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : nycap.rr.comEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : nycap.rr.com Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-07-E9-59-E8-40 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.101 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 192.168.0.1 Lease Obtained. . . . . . . . . . : Friday, June 15, 2007 12:30:39 PM Lease Expires . . . . . . . . . . : Friday, June 15, 2007 3:30:39 PMUnable to resolve target system name guk.everquest2.Tracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 6 ms 5 ms 5 ms 10.194.192.1 3 7 ms 6 ms 5 ms gig1-2.albynyhmn-rtr02.nyroc.rr.com [24.29.36.113] 4 7 ms 7 ms 14 ms gig5-0-8.albynywav-rtr02.nyroc.rr.com [24.29.37.13] 5 16 ms 16 ms 16 ms rdc-24-24-7-70.nyroc.rr.com [24.24.7.70] 6 22 ms 21 ms 21 ms te-3-1.car2.Cleveland1.Level3.net [4.78.59.45] 7 22 ms 21 ms 23 ms ae-11-11.car1.Cleveland1.Level3.net [4.69.132.197] 8 30 ms 35 ms 35 ms ae-4-4.ebr1.Washington1.Level3.net [4.69.132.194] 9 42 ms 53 ms 54 ms ae-2.ebr3.Atlanta2.Level3.net [4.69.132.85] 10 64 ms 67 ms 72 ms ae-7.ebr2.Dallas1.Level3.net [4.69.134.21] 11 61 ms 61 ms 61 ms ae-2-52.bbr2.Dallas1.Level3.net [4.68.122.33] 12 89 ms 92 ms 90 ms as-0-0.mp2.SanDiego1.Level3.net [4.68.128.149] 13 88 ms 90 ms 89 ms so-10-0.hsa1.SanDiego1.Level3.net [4.68.113.38] 14 93 ms 90 ms 91 ms vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] 15 90 ms 92 ms 90 ms vl831.sdkollsw-1.sonyonline.net [64.37.144.82] 16 89 ms 90 ms 89 ms sdkeq2-01-01.everquest2.com [199.108.12.33]

Bloodfa

06-21-2007, 05:29 PM

Go through and edit your post; you've got way too much personal info in there.

snowfleck

06-21-2007, 05:54 PM

My partner has been experiencing the exact same problem and was also stuck in Neriak. We also noticed that task manager (alt+ctrl+del) listed three instances of everquest2.exe each time it happened, though we had started the program only once each time. Rebooting made no difference. I however logged into his account on my computer and experienced no problems. I was able to get onto his character and move it from Neriak. We're still poking about looking for solutions/causes at this end, but I thought I'd let you know you're not the only person experiencing this.

Silena

06-21-2007, 06:01 PM

Trace complete.Tracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 6 ms 7 ms 6 ms 10.194.192.1 3 5 ms 6 ms 11 ms gig1-2.albynyhmn-rtr02.nyroc.rr.com [24.29.36.113] 4 21 ms 8 ms 8 ms gig5-0-8.albynywav-rtr02.nyroc.rr.com [24.29.37.13] 5 18 ms 25 ms 16 ms rdc-24-24-7-70.nyroc.rr.com [24.24.7.70] 6 22 ms 25 ms 22 ms te-3-2.car2.Cleveland1.Level3.net [64.156.66.41] 7 23 ms 21 ms 23 ms ae-11-11.car1.Cleveland1.Level3.net [4.69.132.197] 8 28 ms 31 ms 35 ms ae-4-4.ebr1.Washington1.Level3.net [4.69.132.194] 9 47 ms 54 ms 53 ms ae-2.ebr3.Atlanta2.Level3.net [4.69.132.85] 10 71 ms 74 ms 71 ms ae-7.ebr2.Dallas1.Level3.net [4.69.134.21] 11 64 ms 62 ms 63 ms ae-2-52.bbr2.Dallas1.Level3.net [4.68.122.33] 12 94 ms 95 ms 90 ms as-2-0.mp1.SanDiego1.Level3.net [64.159.1.137] 13 90 ms 91 ms 89 ms so-8-0.hsa1.SanDiego1.Level3.net [4.68.112.130] 14 90 ms 90 ms 89 ms vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] 15 92 ms 100 ms 97 ms vl831.sdkollsw-1.sonyonline.net [64.37.144.82] 16 92 ms 91 ms 92 ms sdkeq2-01-01.everquest2.com [199.108.12.33] Trace complete.Tracing route to ableq2-01-01.everquest2.com [199.108.202.33]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 7 ms 8 ms 6 ms 10.194.192.1 3 6 ms 6 ms 9 ms gig1-2.albynyhmn-rtr02.nyroc.rr.com [24.29.36.113] 4 8 ms 8 ms 8 ms gig5-0-8.albynywav-rtr02.nyroc.rr.com [24.29.37.13] 5 18 ms 15 ms 15 ms rdc-24-24-7-70.nyroc.rr.com [24.24.7.70] 6 21 ms 24 ms 24 ms te-3-1.car2.Cleveland1.Level3.net [4.78.59.45] 7 26 ms 21 ms 23 ms ae-11-11.car1.Cleveland1.Level3.net [4.69.132.197] 8 41 ms 35 ms 35 ms ae-4-4.ebr1.Washington1.Level3.net [4.69.132.194] 9 31 ms * 28 ms ae-61-61.csw1.Washington1.Level3.net [4.69.134.130] 10 27 ms 26 ms 33 ms ge-7-0.ipcolo2.Washington1.Level3.net [4.68.121.12] 11 130 ms 108 ms 29 ms vl124.asheqnx-2.sonyonline.net [63.215.136.202] 12 34 ms 30 ms 30 ms vl47.ashaens-2.sonyonline.net [64.37.144.181] 13 32 ms 31 ms 38 ms ableq2-01-01.everquest2.com [199.108.202.33] Trace complete.Tracing route to amseq2-01-01.everquest2.com [195.33.135.161]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 7 ms 6 ms 6 ms 10.194.192.1 3 5 ms 6 ms 7 ms gig1-2.albynyhmn-rtr02.nyroc.rr.com [24.29.36.113] 4 7 ms 7 ms 7 ms gig5-0-8.albynywav-rtr02.nyroc.rr.com [24.29.37.13] 5 11 ms 22 ms 8 ms rdc-24-29-39-25.nyroc.rr.com [24.29.39.25] 6 11 ms 11 ms 12 ms te-3-2.car1.Boston1.Level3.net [4.79.0.69] 7 13 ms 11 ms 12 ms ae-11-11.car2.Boston1.Level3.net [4.69.132.246] 8 25 ms 17 ms 18 ms ae-5-5.ebr1.NewYork1.Level3.net [4.69.132.250] 9 91 ms 90 ms 90 ms ae-4.ebr2.London1.Level3.net [4.69.132.110] 10 96 ms 95 ms 103 ms ae-2.ebr2.Amsterdam1.Level3.net [4.69.132.134] 11 95 ms 94 ms 94 ms ge-11-2.ipcolo1.Amsterdam1.Level3.net [4.68.120.169] 12 93 ms 94 ms 94 ms vl155.amsixsw-1.sonyonline.net [213.244.164.38] 13 94 ms 93 ms 94 ms amseq2-01-01.everquest2.com [195.33.135.161] Trace complete.System Information report written at: 06/15/07 14:05:55System Name: WALDIE[System Summary]Item Value OS Name Microsoft Windows XP Home Edition Version 5.1.2600 Service Pack 2 Build 2600 OS Manufacturer Microsoft Corporation System Name WALDIE System Manufacturer Gateway System Model E-4100 System Type X86-based PC Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2593 Mhz Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2593 Mhz BIOS Version/Date Intel Corp.SMBIOS Version 2.3 Windows Directory C:WINNT System Directory C:WINNTsystem32 Boot Device DeviceHarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-215<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />" User Name WALDIEOwner Time Zone Eastern Daylight Time Total Physical Memory 512.00 MB Available Physical Memory 273.96 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.22 GB Page File C:pagefile.sys [Hardware Resources][Conflicts/Sharing]Resource Device I/O Port 0x00000000-0x00000CF7 PCI bus I/O Port 0x00000000-0x00000CF7 Direct memory access controller I/O Port 0x000003C0-0x000003DF Intel(R) 82865GPEP Processor to AGP Controller - 2571 I/O Port 0x000003C0-0x000003DF NVIDIA GeForce FX 5200 IRQ 9 Microsoft ACPI-Compliant System IRQ 9 Intel(R) 82801EB SMBus Controller - 24D3 IRQ 16 NVIDIA GeForce FX 5200 IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2 IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7 IRQ 18 Intel(R) 82801EB Ultra ATA Storage Controllers Memory Address 0xA0000-0xBFFFF PCI bus Memory Address 0xA0000-0xBFFFF Intel(R) 82865GPEP Processor to AGP Controller - 2571 Memory Address 0xA0000-0xBFFFF NVIDIA GeForce FX 5200 I/O Port 0x000003B0-0x000003BB Intel(R) 82865GPEP Processor to AGP Controller - 2571 I/O Port 0x000003B0-0x000003BB NVIDIA GeForce FX 5200 [DMA]IRQs]Resource Device Status IRQ 9 Microsoft ACPI-Compliant System OK IRQ 9 Intel(R) 82801EB SMBus Controller - 24D3 OK IRQ 16 NVIDIA GeForce FX 5200 OK IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2 OK IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE OK IRQ 19 Intel(R) 82801EB USB Universal Host Controller - 24D4 OK IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7 OK IRQ 18 Intel(R) 82801EB Ultra ATA Storage Controllers OK IRQ 23 Standard Enhanced PCI to USB Host Controller OK IRQ 22 Creative SB Audigy OK IRQ 21 OHCI Compliant IEEE 1394 Host Controller OK IRQ 17 GTW V.92 Voicemodem OK IRQ 20 Intel(R) PRO/100 VE Network Connection OK IRQ 0 System timer OK IRQ 8 System CMOS/real time clock OK IRQ 1 PS/2 Millennium Keyboard OK IRQ 12 Microsoft PS/2 Mouse OK IRQ 13 Numeric data processor OK IRQ 6 Standard floppy disk controller OK IRQ 4 Communications Port (COM1) OK IRQ 14 Primary IDE Channel OK IRQ 15 Secondary IDE Channel OK [Memory][Running Tasks]Name Path Process ID Priority Min Working Set Max Working Set Start Time Version Size File Date system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available system Not Available 4 8 0 1413120 Not Available Not Available Not Available Not Available BF86510A.15A.0030.P05.0305220848, 5/22/2003

Wingrider01

06-22-2007, 09:57 AM

<cite>Silena wrote:</cite><blockquote> The last 3 times that I tried to play EQ2, I received this message. : "the application out of memory when requesting 112672 btys limit 512Mb. This application requested the run time to terminate in an unusual way contact the application support team" I am playing in Neriak, on Butcherblock with a new character. I am stuck in Neriak & can't access the game to get my character out. I tried to access help through the sign in port of the game but I received this message " there is a problem with the web sites security certificate".</blockquote>The out of memory is a known issue they are gathering data on to assist in tracking it down<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=364955" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=364955</a>From personal expierence I received this error a lot when I was running at the highest graphics settings, dialed it down to balanced and have had a noticably less of these errors.

Silena

06-22-2007, 04:04 PM

Thanks, I'll try setting my game dor balance. Silena